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Hotel Ritz by Belmond

#21 of 453 Hotels in Madrid
Certificate of Excellence
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Plaza de la Lealtad 5, 28014 Madrid, Spain
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Hotel Ritz by Belmond
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Hotel Ritz by Belmond
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965 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently stayed at The Ritz. It is a grand hotel in the traditional style when grand meant something. It was a pleasure having breakfast in a lovely room with tapestries or to sit in the elegant lounge over a drink or tea. Lunch in the garden was also a pleasure. We booked at the last minute and had a... More 

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north Wales
Top Contributor
76 reviews 76 reviews
55 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for three nights last week. Staff were very good but full credit to the Door staff who were excellent and very helpful. Public rooms were beautiful. Very stylish and opulent. Our bedroom was however disappointing. We had asked for a high floor and a recently renovated room. We were on the top floor but the room was tired and... More 

Was this review helpful? Yes 2
Virginia
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The room was nice, but the toilet area was ridiculously small. You couldn't sit on the toilet without your knees hitting the bidet. Check the bathroom before you check in!!! The housekeeping staff didn't clean the tub until I told them to. They did fix it after we told them...

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eksjö
Top Contributor
76 reviews 76 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was wonderful, from check-in to check-out and everything in between. The staff is so accomodating and helpful, the doormen, the staff at reception, breakfast and cleaning staff. We had a deluxe room facing the Prado and it was huge. The bathroom had two sinks, a bathtub, shower cabinet and a separate tolilet. Evening turning down service kept the room... More 

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Lake Oswego, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our three night stay at the Hotel Ritz in Madrid was simply outstanding. We had a beautiful room, excellent service and wonderful food throughout our stay. The location provided great access to many of Madrid's most popular sites. This hotel was among the best we have ever stayed in anywhere in the world.

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

If you can find the time during a trip to Madrid do take tea at the Ritz. It is the loveliest hotel with great staff. Afternoon tea is expensive but well worth it just for the ambience and people watching opportunities, let alone the lovely things to eat. We wished we'd stayed here too.

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

The Ritz Belmond in Madrid was an excellent venue for our business meeting in Madrid. The food was delicious. The facilities were elegant and comfortable. The staff were professional, friendly and very helpful. the location of the hotel is ideal. I would definitely use this hotel again for professional and personal use.

Review collected in partnership with this hotel

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Pasadena, California
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has been awhile since I visited Madrid. I was a frequent business traveler back in the 80's and into the early 90's. I have stayed in many of Madrid's finest but I finally settled on the Hotel Ritz as "my place" when visiting on business. Now retired and having more available leisure time, my wife and booked a three... More 

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HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Rob, Greetings from Madrid and thank you very much for your amazing words which represent the best reward for me and my team as we are truly passionate about maintaining and enhancing every day the beauty of our beloved Grande Dame in order to preserve it for many generations to come. The entire family at the Ritz look forward... More 

Philadelphia, Pennsylvania
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had stayed at the Ritz Hotel in Madrid once before and I was looking forward to our second visit, but it was even better than I remembered. The staff is superb, from the concierge desk to the waitress at breakfast, everyone is immaculate, gracious and professional. I had heard that the hotel was recently refurbished and was concerned it... More 

Was this review helpful? Yes
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear guest, Greetings from Madrid and thank you very much for your amazing words which represent the best reward for me and my team as we are truly passionate about maintaining and enhancing every day the beauty of our beloved Grande Dame in order to preserve it for many generations to come. We have proudly been working with the Leading... More 

Hong Kong
Top Contributor
59 reviews 59 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in the Ritz in early April for one night prior to our departure from Spain. Free parking is available which is a very big bonus in view of the difficult and expensive parking in Madrid. When we arrived at the front door we asked about where should we park our car and we were immediately attended to. The concierge... More 

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear FC207, Greetings from Madrid and thank you very much for your amazing words which represent the best reward for me and my team as we are truly passionate about providing outstanding service. I am very pleased you enjoyed our amenities, facilities, parking and location. The entire family at the Ritz look forward to welcoming you back soon, hoping this... More 

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Staying in Paseo del Prado

Neighborhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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