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All 458 Madrid hotels

Hotel Ritz by Belmond

5.0 of 5 Hotel   |   Plaza de la Lealtad 5, 28014 Madrid, Spain
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85%
Ranked #15 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Natalie P London, United Kingdom
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711 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Great service, good food. We had tapas tasting menu in the garden which was 45euro per person, quality was good. Great for access to the reitro park. Location is good for access to other attractions. Only thing which could be improved is the service during breakfast. More staff needed to keep everything stocked up, but still giving it 5stars.

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Red Lake
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My 3 yr old daughter and I spent our last evening in Spain here and it was amazing. From the time we pulled up until the time we left the staff catered to our every need. We stayed in a superior room which was beautiful and just the perfect comfort we needed before our long trip back home the next... More

Was this review helpful? Yes 1
Mackay, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is a world class hotel and one the best I've ever stayed in. It's an old world experience combined with exceptional service and standards. The attention to detail in the rooms with fresh fruit and sweets daily and the most plush robes and towels I've ever used. The breakfast is a nice experience as well one day we were... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had residences there for 2 weeks in July 2013. The breakfast is impeccable and staff the same. We found staff to be very invested in the Hotel / company and therefor very genuine. We will consider this our Madrid home when in residence there. Highly recommended!

Was this review helpful? Yes 2
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Mjfphd, Greetings from Madrid and thank you for having chosen our legendary hotel as residence during two weeks this summer. It was a real pleasure having you as a very special guest among our family and look forward to your return. Regards, Christian Tavelli General Manager More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for three nights in a classic room. The room overlooked the internal courtyard which aided in a good nights sleep. This hotel is a classic grand hotel with exemplary staff to match. The hotel oozes old world charm. They got it right 100 years ago and nothing needs changing. The rooms are beautifully furnished in an antique style,... More

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear DRS Morgan, Greetings from Madrid and thank you for your great review on this travel site. It is always a pleasure to read that our guests have enjoyed their stay with us. Therefore your comments are the best reward me and my team can receive; thank you!!! Looking forward to welcoming you back soon, please don´t forget to send... More

Denver, Colorado
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are visiting Madrid and want an "old world" feel during your visit, the Ritz is the place to stay. The hotel was established in 1910 and has retained its classic feel. It is not a modern and "hip" place. If you want modern, stay at the Westin or some place else. Yet, in terms of location, this hotel... More

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HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Luvrockymts, Greetings from Madrid and thank you very much for your great review on Trip Advisors. It was a pleasure having you as a guest at the Ritz and we are happy that you have enjoyed the facility, location and service. We are now a Belmond hotel, which in fact is the new name of the same brand that... More

Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located, this traditional and charming hotel offers excelent service and confortanle rooms. Breakfast served in sophisticated room is plenty of delicious specialities. Spa area is modest. Excelent option in Madrid

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Commentsawwa, Greetings from Madrid and thank you very much for your review on Trip Advisors. It was a real pleasure to have you as a guest at our legendary hotel and be able to share the beauty of our facilities, except for our work out/wellness areas which are small compared to other recently built hotels. We all look forward... More

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our second trip to Madrid and we were so glad to have stayed at the Ritz. They made everything easy, from the cava and almond cakes in the room (seriously, the best cakes and they are gluten free), to the hotel transport and flamenco reservations. Breakfasts were just wonderful. Perfectly located. Rooms are quite comfortable. Only things I would change... More

Was this review helpful? Yes 3
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear gate612, Greetings from Madrid and thank you for your review about your stay at the legendary Hotel Ritz Madrid. I am pleased that you enjoyed our facilities and our almond cake, I must admit it is one of my favorite cakes among the sweet temptations at the Ritz. I also took good note about your comments in reference to... More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had 3 nights here and it was glorious! They were the only place in our 3 week stay in Spain that gave us large interconnecting rooms which is hard for a family of 5 ( 2 adults, 3 boys aged 15, 14 & 11). The rooms were prepared beautifully and on the mirror in the boys' room on the... More

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Adelaide, Greetings from the Ritz and thank you for choosing to stay in our hotel during your recent visit to Madrid. Your comments about your stay with the family are a true reward for me and my team; thank you! It was our pleasure to have you as a guest during your holidays and look forward to welcoming you... More

Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Ritz keeps it up, rooms are classic and comfortable, staff was committed to please us, our junior suite was set up to welcome us and to greet an extremely happy seven year old with sweets, gadgets and a personalised welcome message we found for him on one of the mirrors. A great idea and very successful, he was thrilled.... More

Was this review helpful? Yes 2
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Traveler, Greetings from Madrid and thank you very much fro choosing our hotel during your stay in town and also for sharing your great experience with all trip advisors readers. I am truly pleased to read that our team was able to meet and exceed your expectations and that this old lady maintains it´s magic. I sincerely look forward... More

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Additional Information about Hotel Ritz by Belmond

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Ritz by Belmond 5*
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton

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Presidential Suite (71)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Family Hotel in Madrid #11 Luxury Hotel in Madrid #16 Romantic Hotel in Madrid #24 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 
Number of rooms
165

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