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Hotel Ritz by Belmond

#21 of 453 Hotels in Madrid
Certificate of Excellence
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Plaza de la Lealtad 5, 28014 Madrid, Spain
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Hotel Ritz by Belmond
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Hotel Ritz by Belmond
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953 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pasadena, California
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It has been awhile since I visited Madrid. I was a frequent business traveler back in the 80's and into the early 90's. I have stayed in many of Madrid's finest but I finally settled on the Hotel Ritz as "my place" when visiting on business. Now retired and having more available leisure time, my wife and booked a three... More 

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Rob, Greetings from Madrid and thank you very much for your amazing words which represent the best reward for me and my team as we are truly passionate about maintaining and enhancing every day the beauty of our beloved Grande Dame in order to preserve it for many generations to come. The entire family at the Ritz look forward... More 

Philadelphia, Pennsylvania
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had stayed at the Ritz Hotel in Madrid once before and I was looking forward to our second visit, but it was even better than I remembered. The staff is superb, from the concierge desk to the waitress at breakfast, everyone is immaculate, gracious and professional. I had heard that the hotel was recently refurbished and was concerned it... More 

Was this review helpful? Yes
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear guest, Greetings from Madrid and thank you very much for your amazing words which represent the best reward for me and my team as we are truly passionate about maintaining and enhancing every day the beauty of our beloved Grande Dame in order to preserve it for many generations to come. We have proudly been working with the Leading... More 

Hong Kong
Top Contributor
59 reviews 59 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the Ritz in early April for one night prior to our departure from Spain. Free parking is available which is a very big bonus in view of the difficult and expensive parking in Madrid. When we arrived at the front door we asked about where should we park our car and we were immediately attended to. The concierge... More 

Was this review helpful? Yes
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear FC207, Greetings from Madrid and thank you very much for your amazing words which represent the best reward for me and my team as we are truly passionate about providing outstanding service. I am very pleased you enjoyed our amenities, facilities, parking and location. The entire family at the Ritz look forward to welcoming you back soon, hoping this... More 

Ireland
Top Contributor
395 reviews 395 reviews
8 hotel reviews
296 helpful votes 296 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a most enjoyable couple of hours in the grand reception lounge. We started with a cocktail, choosing the most exotic sounding ones. And very delectable they were. We followed that success with cappuccino and cake. The surrounds were delightful. We spent some time identifying as many as possible of the famous people whose photographs decorate the walls. The... More 

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HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Permia, Greetings from Madrid and thank you for sharing your great experience with all trip advisors readers. It is a pleasure to read that you have very much enjoyed our cocktails and cakes. The lobby is without hesitation the place to meet in Madrid!!! The entire team look forward to welcoming you back soon to share our famous Dalitini,... More 

Merritt Island, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was on business and used the hotel for meetings. The meeting room was absolutely beautiful and accommodated 25 people easily. The staff was outstanding. In addition the hotel was located in an area that was walking distance from so many areas. The hotel was elegant with someone playing the piano almost all of the time, an outside garden area... More 

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Bill, Greetings from Madrid and thank you very much for your great words which represent the best reward for me and my team as we are truly passionate about maintaining and enhancing every day the beauty of our beloved Grande Dame in order to preserve it for many generations to come. I am very pleased as well that you... More 

Melton Mowbray, United Kingdom
Top Contributor
138 reviews 138 reviews
36 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited for a cocktail after a days sightseeing. It's 2 minutes away from Parque de Retiro and on the Paseo Del Prado. Cocktails were 18-22 Euros and pretty good. Food looked good, but we didn't try any. We sat outside on the terrace. Service was ok, we had to wait a while for the bill, but hey, we were on... More 

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HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Elizabeth, Thank you for visiting the garden at the Ritz for cocktails during your recent visit to Madrid. It has been a pleasure to welcome you and appreciate your comments about the service, which I will look into it with our food and beverage manager. Looking forwrd to welcoming you back upon your next visit to town. Regards, Christian... More 

A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

Location was exceptional. Work on exterior is appreciated, but as grand as the exterior and public spaces appear, the room accommodation is most important with guests. Until rooms are refreshed, I would be hesitant to recommend this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Member of Trip Advisors, Thank you for your review which is unfortunate as it does not reflect the entire reality of our hotel. Certainly we have been restoring our public areas and are about to finish the entire restoration of our facade to bring it back to it´s original state but, even though it is true that a minority... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Ritz Carlton hotel, Madrid, Spain is a very elegant prestigeous hotel. The buildin was built in 1902. It has free Wii Fi . The buffet breakfast has good variety. The bar lounge has nice atmosphere. It has excellent location. It is in the middle of downtown, with a metro station 300 meters away. Two of the most beautiful attractions... More 

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Hasanf, Greetings from Madrid and thank you for choosing our hotel for your stay in Madrid. Our hotel is operated my Belmond Hotels and Resorts (former Orient Express) and is named Ritz after it´s designer, the legendary hotelier Cesar Ritz who opened our hotel in October 1910. I am pleased that you have enjoyed our service and location. In... More 

Santiago, Chile
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Amazing location. Service usually very good. The hotel has style, I am not usually one to stay at old style hotels, but there is something special about this place and it's location. Rooms are very old style, but comfortable bed and we'll equipped. The hallways definitely have history, honestly get the creeps sometimes when walking them late at night. Only... More 

Was this review helpful? Yes 2
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear JRock, Greetings from Madrid and thank you very much for choosing hotel Ritz during your recent stay in Madrid! Thank you as well for your compliments about our facilities, service and location. In reference to our history, I hope you also had the opportunity to visit our Krug Bar where we have set our Hall of Fame, showcasing through... More 

New York City, New York
Top Contributor
64 reviews 64 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hotel Ritz in Madrid is one of our favorite hotels. It offers old world elegance and luxury with terrific service and beautiful rooms. The location next to the Prado could not be better. The breakfast is terrific, as are cocktails in the lobby lounge. All in all, a wonderful experience.

Was this review helpful? Yes 3
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Lori, Greetings from Madrid and thank you very much for your kind words, which represent the best reward me and my team can have as we clearly see that our passion for perfection and attention to detail turn into great experiences to our guests!!! The entire team at the Ritz Madrid look forward to welcoming you back soon!!! Regards,... More 

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Staying in Paseo del Prado

Neighborhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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