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Hotel Ritz by Belmond

5.0 of 5 Plaza de la Lealtad 5, 28014 Madrid, Spain
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#15 of 458 Hotels in Madrid
763 Reviews 4.5 of 5 stars
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Hotel Ritz by Belmond
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Hotel Ritz by Belmond
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763 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
81 reviews 81 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

To celebrate a big birthday I chose this hotel. My best friend and I spent 3 days perched in heaven. From our first moment we were treated as royalty. There was great wine, super food, including an oyster festival . A piano played everywhere. Breakfast was vast and pleasing. My friend is a vegetarian gluten free person and she had... More

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Atlanta, Georgia
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful rewards trip to the city of Madrid. The Hotel Ritz is very old but very well maintained with charm, character and excellent service. The Garden restaurant is just beautiful on a pretty day and the food is very good as well. The breakfast buffet is lovely. The hotel is situated in a great location to the Prado Museum, the... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

A classic hotel. Wonderful rooms, atmosphere, breakfast and dinner. Here with work, for a couple of days. Great location, and simply an amazing hotel with so much history and culture. I would highly recommend staying here, you really get to experience luxury in the old fashioned, yet luxurious way!

Was this review helpful? Yes 2
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear PJ, Thank you for choosing hotel Ritz Madrid and for enjoying our facilites, even on a working trip! It is our true pleasure to share the beauty, history and culture of this legendary hotel with our guests and preserve it´s beauty for as many generations as we can. Looking forward to welcoming you back soon! Regards, Christian Tavelli General... More

London
Top Contributor
138 reviews 138 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent four days at The Ritz in Madrid recently to attend a wedding. The reception was to be held at The Ritz so we decided to spoil ourselves and stay there for the entire event. The room was not ready when we arrived at 14.00 but we were treated to a couple of glasses of wine in the garden... More

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Graham, Thank you very much for choosing hotel Ritz Madrid for a well deserved pampering time. I am happy you enjoyed our rooms and were able to try our tapas in our lovely garden. Thank you as well for sharing your comments about our service in that outlet, which will help me improve it! Looking forward to welcoming you... More

New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous stay in what may have been the most luxurious suite I have ever seen. The oval shaped living room was old world charm and luxury at its best. Is it a little worn, sure, but in an authentic and elegant way! Fresh fruit and cake were delivered daily. The bathroom was gorgeous and up to date, but with the... More

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Gardening Mom NY, Greetings from Madrid and thank you very much for choosing hotel Ritz for your stay in town. I am very pleased to read that you have very much enjoyed one of our exquisite Deluxe suites; I do agree they are truly beautiful! In reference to our cuisine, I hope I will have the opportunity in your... More

Newtown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

For a wonderful, pampered getaway, consider staying at Hotel Ritz by Belmond. Glorious accommodations, luxury, friendly service, and delicious food await all who stay. In addition, the hotel location could not be better.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Barabara, Greetings from Madrid and thank you very much for your absolutely wonderful review! it is great to read that it has been you best stay in Madrid and we look forward to welcoming you back soon for more R&R! Regards, Christian Tavelli General Manager More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Best location, best service and by far the best hotel in Madrid. Near all the museums and away from the crowded tourist areas. Outstanding personal service. At breakfast they remembered our room number, what coffee we wanted and even how many cups. Wonderful !

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Margot, Greetings from Madrid and thank you very much for your comments on your recent stay, which represent the best reward we can have! It is great to read that our team was able to personalize your stay and turn it into a special one! We look forwar dto welcoming you back to your new home in Madrid! Regards,... More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great place. Great staff. Charming building. A little work needs to be done (carpets seemed old) but couldn't have asked for a better-feeling environment. Right in the middle of it all, and decent value for the area.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear David, Greetings from Madrid and thank you very much for your kind words! It is truly pleasing to read that you have enjoyed your stay, our facilites and location. I will follow up on your comment about our carpets and review the state of the one in your room as we are constantly updating them. Looking forward to welcoming... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at the ritz was wonderful. Very nice size rooms & decor reminds one of a bygone Spanish era. Very convenient location & lots of restaurants cafés close by. Only wish they included breakfast in the pricey room rate but lot of breakfast options a short walk away - also a Starbucks. Garden restaurant a must visit for afternoon... More

Was this review helpful? Yes 1
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Dhapan, Thank you very much for chosing our hotel for your recent stay in Madrid! It is great to read that you have enjoyed your stay, our service and unique location. We also hope that you had the chance to enjoy at least once our breakfast, a unique experience in the entire town! Looking forward to welcoming you back... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you wish to experience the glamour of a bygone era then The Ritz is your only choice. A foyer with impossibly high ceilings and spectacular floral display. Staff who know your name, doormen with character and a lounge that looked like a turn-of-the-century movie set. The room was very well appointed with every creak and element of wear &... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HotelRitzMadrid, Director General at Hotel Ritz by Belmond, responded to this review

Dear Mark, Greetings from Madrid and thank you very much for your great review! It is wonderful to read that you have enjoyed so much your stay with us and that you were able to share that experience with a gorgeous woman! The entire team look forwar dto your return for more pampering for two!!! Regards, Christian Tavelli General Manager More

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Additional Information about Hotel Ritz by Belmond

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Ritz by Belmond 5*
Number of rooms: 165
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton

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