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All 458 Madrid hotels

Hotel Ritz by Belmond

5.0 of 5 Hotel   |   Plaza de la Lealtad 5, 28014 Madrid, Spain
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Ranked #26 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
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716 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We had residences there for 2 weeks in July 2013. The breakfast is impeccable and staff the same. We found staff to be very invested in the Hotel / company and therefor very genuine. We will consider this our Madrid home when in residence there. Highly recommended!

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for three nights in a classic room. The room overlooked the internal courtyard which aided in a good nights sleep. This hotel is a classic grand hotel with exemplary staff to match. The hotel oozes old world charm. They got it right 100 years ago and nothing needs changing. The rooms are beautifully furnished in an antique style,... More

Was this review helpful? Yes 1
Denver, Colorado
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you are visiting Madrid and want an "old world" feel during your visit, the Ritz is the place to stay. The hotel was established in 1910 and has retained its classic feel. It is not a modern and "hip" place. If you want modern, stay at the Westin or some place else. Yet, in terms of location, this hotel... More

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Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very well located, this traditional and charming hotel offers excelent service and confortanle rooms. Breakfast served in sophisticated room is plenty of delicious specialities. Spa area is modest. Excelent option in Madrid

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our second trip to Madrid and we were so glad to have stayed at the Ritz. They made everything easy, from the cava and almond cakes in the room (seriously, the best cakes and they are gluten free), to the hotel transport and flamenco reservations. Breakfasts were just wonderful. Perfectly located. Rooms are quite comfortable. Only things I would change... More

Was this review helpful? Yes 3
Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had 3 nights here and it was glorious! They were the only place in our 3 week stay in Spain that gave us large interconnecting rooms which is hard for a family of 5 ( 2 adults, 3 boys aged 15, 14 & 11). The rooms were prepared beautifully and on the mirror in the boys' room on the... More

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Ritz keeps it up, rooms are classic and comfortable, staff was committed to please us, our junior suite was set up to welcome us and to greet an extremely happy seven year old with sweets, gadgets and a personalised welcome message we found for him on one of the mirrors. A great idea and very successful, he was thrilled.... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with family in this Hotel. The hotel facilities were outstanding. Rooms were first class. Restaurant and food were exceptional. The garden restaurant was particularly good. We all thoroughly enjoyed our stay in this FIVE STAR Hotel. Service was excellent and the Hotel is strongly recommended. Thank you to all the staff for a wonderful stay.

Was this review helpful? Yes 3
Lima, Peru
Top Contributor
85 reviews 85 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It continues to be the old fashioned, grand establishment in which you basically move into heaven as soon as you check in. Of course it can benefit from a renovation, but frankly we prefer it the way it is. Perhaps there are places with more modern bathrooms… but there is absolutely nowhere in Madrid with this address, level of service,... More

Was this review helpful? Yes 2
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The title says it. If I was in Madrid again, I would only stay at the Ritz. Wonderful service, rooms, food,location, and very family friendly. I may have been influenced by the upgrade to the suite under the dome on the top floor, but that was only a small part. From the moment you walk in you feel as if... More

Was this review helpful? Yes 3
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Additional Information about Hotel Ritz by Belmond

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Ritz by Belmond 5*
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton

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Hotel & grounds (47)
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Dining (27)
Bathroom (27)
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Deluxe Room (76)
Gold Classic Room (81)
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Junior Suite (143)
Presidential Suite (71)
Red Classic Room (83)
Restaurants and Bars (52)
The Hotel (76)

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Hotel & grounds (21)
Dining (6)
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Other (24)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Madrid #17 Luxury Hotel in Madrid #21 Romantic Hotel in Madrid #25 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 
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