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Hotel Ritz, Madrid

#22 of 452 Hotels in Madrid
Certificate of Excellence
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Plaza de la Lealtad 5, 28014 Madrid, Spain
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1 room 1 guest
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Hotel Ritz, Madrid
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1,078 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madrid, Spain
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Ritz in Madrid is everything a Ritz should be...elegant, classical, superb service. The location is exquisite and I had a view of the Prado museum. I had the cream tea in the garden and it was lovely.

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Greenwich, Connecticut
Level Contributor
389 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel provides a haven for travelers looking to enjoy the finer things in life. Our room was large and elegant. We looked over the garden terrace with it's mature trees and daily live piano music. The old world decorations abound at the Ritz and I hope that the new Mandarin management will preserve the culture and feel of this... More 

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McLean
1 review
5 of 5 stars Reviewed 1 week ago

beautiful and outright gorgeous hotel magnificent lobby and back room however the rooms were a little antiquated and may need renovation and the price for them clearly that are nice but you don't spend 400 euros on them. The staff was incredible and room service was great it was truly an outstanding experience as I said for the price you're... More 

Review collected in partnership with this hotel

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Toronto, Ontario
1 review
5 of 5 stars Reviewed 1 week ago

Excellent staff, cannot say anything negative about staff, great check in. Great concierge, great balet service. All needs were met, and beyond. Great Hotel, great location I will go no where else once I return to Madrid!!! Bravo staff!!!

Review collected in partnership with this hotel

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Level Contributor
78 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 1 week ago

It had been some 25+ years since my last visit to Madrid so I wanted to stay in a nice hotel well situated. This hotel fit the bill perfectly. The rooms are quite nice considering the age of the property, the staff is superb and the overall experience outstanding. Had a missing bag from the flight to Madrid and the... More 

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

Love the Ritz Hotel of Madrid. We have stayed there three times now and will return again. The staff is exceptional and the garden with the piano player is just exceptional. The rooms needs upgrading, but the rest of the facilities make it work the stay. We highly recommend it for those who enjoy a level of sophistication.

Review collected in partnership with this hotel

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for 2 days in Madrid we did not want to leave the hotel. They have a great afternoon tea and very nice atmosphere at the lobby area. Delicious restaurants for tapas and dinner where you could enjoy the piano music while eating. Close to the museums. And very friendly staff. The only thing I did not like is... More 

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Primorsky Krai, Russia
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is wonderful. Excellent staff. Location of the hotel is excellent. Rooms are very comfortable. Dinner was awesome .We liked how you met us with child.Child was very happy when saw compliments from hotel.

Review collected in partnership with this hotel

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London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel over twenty years ago. It still retains its high and exclusive standard. The deluxe room was first class and the meal I had on the terrace was to the highest standard. I thought enjoyed my shirt stay and one that I will look to repeat very soon. The staff were most welcoming and highly professional.

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HotelRitzMadrid, Gerente at Hotel Ritz, Madrid, responded to this review

Dear paulbmorris, thank you so much for your recent visit at the Ritz Madrid! We are glad to know that after so many years, you experience reached your expectations. I hope to welcome you back again very soon! Best regards, Clara López Arquillo Rooms Division Director More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Looking for an easy Beer and Tapas after visiting the Thyssen collection, we passed the Ritz and decided differently! What a great choice to stop here. Being a hotelier myself, it is always a great pleasure to visit a hospitality institute like this and experience triple deluxe hospitality. We enjoyed the garden, the gazpacho concept and a lovely Gin Tonic.... More 

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HotelRitzMadrid, Gerente at Hotel Ritz, Madrid, responded to this review

Dear Vterleth, thank you so much for your recent visit to out Garden and your time to writte us. It is a pleasure to receive your review after your experience with us! Looking forward to welcome you again in the future, Best regards, Clara López Arquillo Rooms Division Manager More 

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Staying in Paseo del Prado

Neighborhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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