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All 453 Madrid hotels »

The Westin Palace Madrid

5.0 of 5
Plaza de las Cortes 7, 28014 Madrid, Spain
Hotel amenities
Special offer
SUMMER / VERANO 2012
The Westin Palace Madrid
Ranked #8 of 453 hotels in Madrid
4.5 of 5 stars 1160 Reviews
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1,160 reviews from our community

What travelers say about this hotel
  • Great location(32)
  • Prado museum(23)
  • Very nice(22)
  • Business center(21)
  • Breakfast buffet(18)
  • Star hotel(13)
  • Short walk(12)
  • Free internet(11)
  • Mini bar(9)
  • Stained glass dome(9)
Traveler rating
    652
    336
    105
    48
    19
Only show reviews for Family (184) | Couples (415) | Business (166)
Date Rating
Penryn, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2012 NEW

You cannot ask for more. Location, amazing service and well appointed quiet rooms make this hotel a must for travelers looking for a little extra. The staff welcome you with a smile and graciously assist you. The room we stayed in was quiet and comfortable. Near the Prado and many must see sites.

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San Diego, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2012 NEW via mobile

We just finished our 3 nights stay on June 1st. Westin Palace is a very beautiful hotel & in a great location in Madrid. Very helpful staff, warm and friendly. We had a great room over looking the fountain. We ate their breakfast buffet every morning and it was really good, great atmosphere and beautiful setting. Free bottled water everyday... More

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Guadalajara, Mexico
Top Contributor
89 reviews 89 reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 30, 2012 NEW
1
person found this review helpful

This hotel is one of several in the heart of Madrid at the Neptune fountain. The three most famous art museums are within easy walking distance and two are within sight of the front door. The hotel is what you'd expect from a Westin...nice and not inexpensive. At that location I would not have been terribly surprised if it had... More

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Huntington Beach
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2012 NEW
1
person found this review helpful

We just spent the last four days at this Westin and were extremely impressed. Since we were using Starwood points, we were concerned we might end up in a less desirable room, but that was not the case at all. We felt very welcome and every one of the folks at the concierge desk was helpful with all of our... More

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Delaware
Senior Contributor
46 reviews 46 reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 29, 2012 NEW

The best thing I can say about this hotel is that it is in a great location. I love old hotels but this one needs to have a lot more work done on it. We were upgraded to a large and elegant suite but it was worn looking and smelled bad. The common areas, like the lobby, are crowded and... More

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Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

Stayed 4 nights in this hotel. Overall everything in the hotel works flawlessly. The location is great for a tourist wishing to explore Madrid -- pretty much everything can be reached with a short walk. The bar/resto under the big dome is excellent. One minor bother was that wifi is not free -- for a hotel this pricey one would... More

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Fresno, California
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 27, 2012
1
person found this review helpful

Great old building that Westin remodeled. Terrific location close to the Prada and easy walks to the main squares. I really like the fact that we got a rate that included free internet, wifi, and any movies they offered... and breakfast buffet every morning under the beautiful stained glass rotunda.

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Quebec City, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2012

it was our first visit in Madrid and my wife with me were very impressed by this Hotel great breakfast under a dome all people working on site a very dedicated to us we were staying 4 days and we are able to recommend this hotel any time and without any hesitation when we are SPG preffered guest the upgrade... More

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London
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2012

Beautiful lobby, great bar and restaurant in the atrium (a little pricey) but very comfortable. Staff very attentive, informative and polite. I had an executive bedroom which was very comfortable. Despite a demonstration on the roads (avregular event in Madrid, it appears!), i could not hear a thing even though my room overlooked the road. Will definitely stay again -... More

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Boca Raton, Florida
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2012

Stayed at the Palace with our tour group in May. Very busy place; lots of business people and tourists and the lobby can be a bit loud. The location is EXCELLENT; close to all major attractions and within walking distance to shopping and restaurants. Rooms were comfortable and clean however there was no turn down service. Breakfast buffet was very... More

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Additional Information about The Westin Palace Madrid

  • Westin Madrid
  • Madrid Westin
  • Westin Palace Madrid
Address: Plaza de las Cortes 7, 28014 Madrid, Spain
Price Range: PLN: $$$

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