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All 456 Madrid hotels

The Westin Palace Madrid

5.0 of 5 Hotel   |   Plaza de las Cortes 7, 28014 Madrid, Spain
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87%
Ranked #10 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
ledezmacjl Rochester Hills, Michigan
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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English first
Rochester Hills, Michigan
Top Contributor
199 reviews 199 reviews
69 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have stayed at many wonderful hotels in our lifetime and have been fortunate to stay in historic hotels like this one and the thing we love about SPG is they take these historic hotels and renovate them to their glory years (this hotel reminds me of the Hotel Maria Cristina in San Sebastian). In any case... More

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor, thank you so much for taking the time to write this wonderful review! this is very motivating for all the Westin Palace team! Hope to welcome you again soon!! Hasta pronto! Paloma H Rooms Division Manager More

NYC
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The only reason I'm not giving the Westin Palace 5*s is that it does not have the personal feel of a great hotel. Having said that, I can't think of another hotel i would prefer to stay at in Madrid: the location is ideal for museums, the beautiful Retiro Park, and the Old Town; the room was perfectly fine, if... More

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor, Thank you for taking the time to write your review. I shared your nice comments about the service provided by our front office staff, it motivated them! it's great to read that you wil choose our hotel again for future visit to Madrid and we will do our best to improve the personal feeling. Nos vemos pronto! Paloma... More

Dublin, Ireland
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

enjoyed 3 nights here in early April. Staff were most helpful. The hotel is very centrally located with plenty bars and restaurants within 200 yards and the main sights in Madrid very close by. Beautiful foyer and the most magnificent dining room ... A must see. Excellent bedroom with the biggest bed I have ever been in !!! Breakfast was... More

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor, Thank you so much for your review and for recommending us. We are so happy to read that we exceeded your expectations. Hasta pronto!! Paloma H Rooms Division Manager More

Atlanta, GA
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our recent stay in the hotel was wonderful. The location is perfect with easy access to museums, plaza(s) and great restaurants. The concierge staff is excellent - giving us a great range of selections from casual tapa(s) to traditional, Spanish dinners. And our room was spacious with a comfy "heavenly" bed.

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor, Thank you for taking the time to write your comments about your experience. It's great to read that you received a great concierge service and you enjoyed your stay and the city Looking forward to welcome you again in the near future Gracias! Paloma H Rooms Division Manager More

Mexico City, Mexico
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I love this hotel and its restaurants, is in an excellent location, the service is great, the rooms are very nice and the Rotonda restaurant is one of my favorites. The chinese restaurant is also very good.

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor, Thank you for your great comments about the hotel. We are so happy to read that you enjoyed your stay and we exceeded your expectation. Hope to see you soon in Madrid! Hasta pronto! Paloma H Rooms Division Manager More

Madrid, Spain
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Try to be there soon and hungry! The experience is worth enjoying to its maximum! The variety of Spanish and international dishes is excellent, the service very good and the ambience quite refined. During the brunch professional opera singers will perform for you under the magnificent 1912 dome. Located in the arts and literature district of Madrid, a nice walk... More

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor, Thank you for taking the time to share your great experience with our Opera Brunch. We are so happy to read that we exceeded your expectations during your stay! Looking forward to welcome you soon again! Paloma H Rooms Division Manager More

Munich, Germany
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for a girls week out and had been completely satisfied with the Westin Palace. It is in a very central locaction and you can walk nearly everywhere by foot. The building is a beautiful historical building and they stick to the old Europe style with the interiour design as well. The hotel is very luxurious... More

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor, Happy to read that you and your family enjoyed your stay with us and very pleasant to welcome you again in the future Best regards Paloma H. More

Helsinki
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Although this is a huge "Palace" style hotel, the fact it is a Starwood property means that there are some good deals to be had. We went for the family package and received the second room at half price. The value was excellent. The good points: Rooms are very comfortable and quiet The breakfast was fantastic. Huge selection and served... More

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Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadivsor Thank you so much for taking the time to write this detailed review. I’m happy to read that we will have the possibility to welcome you again when your trip brings to Madrid . I apologize for the inconveniences you mentioned Hasta pronto Paloma H. Rooms Division Manager More

Anchorage, Alaska
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night and enjoyed it immensely. The rooms were beautifully appointed, elegant and comfortable. Enjoyed breakfast under the tiffany dome and enjoyed seeing the historical touches in the bar. Loved it!

Was this review helpful? Yes
Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripavisor, It’s a pleasure for all the Westin Palace, Madrid Team to receive these comments about your stay Looking forward to welcome you in a near future! Paloma H More

Vancouver
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Palace Madrid could not be better situated in the city. It's a grand historic building with lovely common areas and the room we had was quiet, spacious and comfortable by European city hotel standards. Some of the pricing (food, cocktails, wi-fi, etc) is a bit over the top compared to what we have experienced around the world in... More

Was this review helpful? Yes
Paloma H, Manager at The Westin Palace Madrid, responded to this review

Dear Tripadvisor Thank you for sharing your stay with us and happy to read you had a good experience. Hope we have to welcome you again soon Paloma H More

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Additional Information about The Westin Palace Madrid

Also Known As:
The Westin Palace Madrid Hotel
The Westin Palace Madrid Hotel Madrid
Westin Madrid
Madrid Westin
Westin Palace Madrid
Address: Plaza de las Cortes 7, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Madrid
#5 Romantic Hotel in Madrid
#8 Business Hotel in Madrid
#8 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Palace Madrid 5*
Official Description (provided by the hotel):
Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. ... more   less 
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