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HOTEL OPERA

4.0 of 5 Cuesta de Santo Domingo, 2, 28013 Madrid, Spain
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Certificate of Excellence 2014
HOTEL OPERA
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571 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elk Grove, California
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on November 20 for 4 nights. The room was very nice, comfortable and clean. The breakfast buffet was wonderful. Lots of selections. The staff was very courteous and caring. The rooms had free wi-fi which was very helpful. I selected this hotel based on location and it did not disappoint. Extremenly close to the metro station. Also... More 

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profmedina
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently, my family and I spent a few days in Madrid during the Thanksgiving holiday. We stayed at the Hotel Opera. The rooms are clean and comfortable. The staff are just wonderful. It is centrally located and there is a small restaurant, which serves a variety of foods. I recommend it to anyone and look forward to going back.

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Top Contributor
104 reviews 104 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved our stay here. The rooms were nicely updated and beds very comfortable. Location doesn't get any more convenient than this - very near the palace and across the street from a metro stop. Staff were helpful. Rooms very clean. I would definitely stay here again

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Room exceeded our expectation. We were traveling with older children and they need room. Our room was big enough for all of us and our luggage. Bathroom was rooming with two showers. Staff was helpful and smiled at all times. The Resturant downstairs accommodate us even when we asked for breakfast after the hours. Hotel is situated right in the... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

my wife and I stayed for a week for our 20th anniversary in 2011 we had the most memorable special experience thanks to Daniel, the manager, who went above and beyond to make our stay awesome. We were upgraded at minimal cost and enjoyed the views of the palace and opera house .We were privy to the sensational pianist and... More 

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Warsaw, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel in September 2013. Very good location is the main advantage of this hotel - close to all attractions. Good standard although room was very small. Service was friendly and helpful although our card was charged in EUR without asking - I would expect we would be asked if we want to pay in EUR or our... More 

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New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 13, 2014

this was advertised as a four star hotel but is in no way a four star. The rooms are small but worst of all the quality of furnishings etc. were terrible. The breakfast was mediocre at best. It was in a good location. If you are expecting a four star hotel, don't stay here. It is definitely a three star.... More 

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Top Contributor
83 reviews 83 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed November 12, 2014

We booked the Hotel Opera based on reviews online and the photographs. However, when we arrived we were told that they had overbooked a large group and the two rooms we booked were no longer available. They were not apologetic at all and kept insisting that we would be much better off in their boutique hotel around the corner. If... More 

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Chicago, Illinois
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 9, 2014

Stayed for one night in one of their economy rooms. A tiny cubicle with a regular sized bathroom. Adequate because we just returned from Seville to catch a plane back to the US the next morning. Location is good because it's just a short walk to Plaza de Orientes. Check out their other offerings but skip their economy rooms which... More 

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2 reviews
5 of 5 stars Reviewed November 7, 2014

I just want to thank Daniel from the reception, he is very helpful. I've asked for some urgent document to be printed and scanned. Daniel was there to help and he offered whatever needed to help to print my paper with his genuine smile and positive attitude.

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Additional Information about HOTEL OPERA

Address: Cuesta de Santo Domingo, 2, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — HOTEL OPERA 4*
Number of rooms: 79
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Also Known As:
Hotel Opera Hotel Madrid
Opera Hotel Madrid
Hotel Style:
#64 Business Hotel in Madrid
#66 Luxury Hotel in Madrid
#80 Romantic Hotel in Madrid
#111 Family Hotel in Madrid

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