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Cuesta de Santo Domingo, 2, 28013 Madrid, Spain
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642 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here mid week for three nights to celebrate our Wedding Anniversary. Looking at other reviews we decided to ask for a view looking out onto the Opera House and on one of the higher floors. The hotel is situated on a busy junction, opposite several Bus stops, where buses are coming and going all day long and until... More 

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12 reviews 12 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

The location is the best, but the rooms are very small. I would stay here again, but only because of the location. The people at the front desk are also very nice and helpful. There is a laundromat around the corner and the neighborhood behind the hotel is quite nice.

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Top Contributor
54 reviews 54 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were spacious and comfortable. The beds and pillows very comfy. The staff was accommodating. Breakfast left a bit to be desired however there's an adjacent cafe that was wonderful for any time of day. We had late night warm drinks multiple evenings. We did received stained towels one night which was shocking but other than that it was... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay! The staff was extremely attentive and helpful! They went above and beyond to ensure our stay was great. The rooms were nice. The location was very central!! We were within walking distance to everything.

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Top Contributor
81 reviews 81 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 4 night stay at this excellent hotel, this was our third stay as we enjoyed our previous visits. On arrival our rooms were not quite ready and the reception staff very kindly gave us vouchers to enjoy a drink in the hotel bar until our rooms were ready which was a lovely gesture, our rooms were... More 

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County Durham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here as a family for 3 nights. Rooms were great and the location very central. We had a few problems with one of our rooms; the shower was broken and a light not working, we reported this and only the shower was fixed. Not great, but it wasn't inconvenient for us. Not convinced the air conditioning worked in... More 

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Maribo Denmark
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very good hotel in the centre of Madrid close to everthing and next to the Opera. Almost no traffic noise. Nice room with two single beds. And very reasonable price. If/when we go to Madrid again we will stay there again. A nice cafe is part of the hotel. We had breakfast there. OK breakfast but slow service in the... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

Friendly, clean, comfortable and very central for easy access to all places of interest. Near places for tapas, ( plenty of those). Close to the Metro, meeting places for the walking tours and close to the bus stops for the bus tours.

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Roslyn, New York
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 14, 2015

This hotel is in a GREAT location, our triple room was spacious and simple, with comfortable beds, the front desk was helpful in every way possible, and the breakfast that came with our room (book online) was delicious. And the price was right! What more can you ask for?

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Edinburgh, Scotland
Top Contributor
73 reviews 73 reviews
62 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed April 14, 2015

We stayed in the Opera for 3 nights in the middle of March. We had previously stayed here on our first visit to Madrid 14 years ago. The location of the hotel is ideal - near the Royal Palace, Plaza Major and the Gran Via. We took the metro from the airport to the nearby Opera metro station (only 45... More 

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Staying in Centro

Neighborhood Profile
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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