We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Carlos V

#143 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Hotel deals
Maestro Victoria 5, 28013 Madrid, Spain
Special Offer
Wifi and welcomer drink
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
BEST WESTERN Carlos V
Professional photos View all
Browse nearby
BEST WESTERN Carlos V
Add Photo Write a Review

815 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    212
    417
    137
    36
    13
See reviews for
169
312
59
49
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (815)
  • Mar-May only
    (237)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (207)
  • Dec-Feb only
    (160)
All months
Calgary
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This July My daughter and I had the great good fortune to be in Madrid 7 nights( my 5th stay with CarlosV) and were upgraded to room 507, a terrace room recently renovated..Wonderful but there was a draw back, since the temperature in Madrid was upwards of a110F we were not able to use the lovely terrace .Too hot!! When... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights in July. Very hot ,but after having to get an other room, the aircondition in the room did a good job. Small and not exactly luxurious room, but good enough. Very friendly and service minded staff. Delicious breakfast.

Was this review helpful? Yes
Cairo, Egypt
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We had room in the fifth floor and was travelling with 2 kids Pros: - Location is ideal, everything on a walking distance - Breakfast buffet is good - Clean and good room - Very friendly and helpful staff - Very close to the Metro (Callao & Peurta Del Sol) & Gran Via Street Cons: - Very bad WiFi in... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed as part of a BA break. Superb location for visiting Madrid with all the major tourist sites within walking distance.The hotel is in the middle of the shopping area and Corte Ingles is within 100 metres. Plenty of eating places in the surrounding area ranging from cheap tapas to expensive al a carte. Staff were friendly and helpful and... More 

Was this review helpful? Yes
El Paso, TX
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A couple of blocks away from the Gran Via, Plaza del Sol and walking distance from the Plaza Mayor make this BW a good choice for a hotel. It is located inside the walking district or peatonales so it is impossible to be dropped off at the hotel unless it is very early in the morning or very late at... More 

Was this review helpful? Yes
Naples, Florida
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel twice, once being a few years ago, and then recently for 4 nights. The location is excellent for those who want to fall out the front door and be right in the middle of it all! A minutes walk to Puerto del Sol, and just a short walk to Plaza Mayor and the Palace, or... More 

Was this review helpful? Yes 1
Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Carlos V June 10-12, 2015. The hotel is charming and the front desk could not have been nicer. We had breakfast included and it was very convenient. It is close to everything. The Hotel is a bit dated, but very clean. When I go back to Madrid I will definitely stay at the... More 

Was this review helpful? Yes
Santiago_Aguilar, Director General at BEST WESTERN Carlos V, responded to this review

Dear Luly924 Let me first of all say thanks for sharing your kind comments with the community. It's lovely to hear you enjoyed your stay with us at our unbeatable location right in the heart of Madrid and we'll be really happy to host you back on your next trip to our gorgeous town. Kindest regards, Santiago Aguilar General Manager More 

Virginia Beach, Virginia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, very nice staff, and comfortable rooms made this stay worthwhile. The bed is great and the air conditioner worked very well. The bathroom is on the small side, but the shower was powerful and there was plenty of hot water.

Was this review helpful? Yes
Santiago_Aguilar, Director General at BEST WESTERN Carlos V, responded to this review

Dear IrishWife1 Let me start by thanking you for your loyalty to our propertu through all this time! I just hope you stay with us after another 15 years and you find us still the same: just a family run hotel located right in the heart of downtown with satff focused in making our guests feel like at home. Kindest... More 

erial nj
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is in the best location in Madrid. Right in the old city walking distance to the Royal Palace and Retiro Park. It is possible to walk to the Prado Museum. Shopping and restaurants right outside the door. You can walk to the Grand Via which is the major street in Madrid which offers theater, restaurants and shopping. Side... More 

Was this review helpful? Yes 1
Santiago_Aguilar, Director General at BEST WESTERN Carlos V, responded to this review

Dear Bandini981 Let me start by thanking you for choosing us and for your loyalty to our property and our brand. Thank you very much for sharing your kind comments with the community too. It is our main goal to try to enchance a superior customer experience, I'm glad to hear we succeed with you. We will be happy to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

515 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (186)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (42)
Viewed
Bathroom (10)
Viewed
View from room (8)
Viewed
Dining (13)
Viewed
Room/suite (35)
Viewed
Other (76)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (297)
Viewed
Amenities (10)
Viewed
Deluxe Double Room (39)
Viewed
Double Queen Room (39)
Viewed
Double Twin Room (35)
Viewed
Family Room (35)
Viewed
Restaurants and Bars (32)
Viewed
Superior Double Room with Terrace (41)
Viewed
The Hotel (27)
Viewed
Triple Room (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (1)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Madrid hotels
Malasana
BEST WESTERN Hotel Los Condes
Centro
Hotel Moderno
Hotel Moderno
#108 of 453 in Madrid
4.0 of 5 stars 608 reviews
Centro
Hotel Europa
Hotel Europa
#27 of 453 in Madrid
4.5 of 5 stars 1,283 reviews
Show Prices
Show Prices
Show Prices
Centro
BEST WESTERN Mayorazgo
BEST WESTERN Mayorazgo
#232 of 453 in Madrid
3.5 of 5 stars 965 reviews
Centro
Hotel Arosa
Hotel Arosa
#206 of 453 in Madrid
3.5 of 5 stars 977 reviews
Centro
Hotel Liabeny
Hotel Liabeny
#28 of 453 in Madrid
4.5 of 5 stars 1,609 reviews
Show Prices
Show Prices
Show Prices

Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay