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All 457 Madrid hotels

BEST WESTERN Carlos V

3.0 of 5 Hotel   |   Maestro Victoria 5, 28013 Madrid, Spain (Centro)
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Ranked #112 of 457 Hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Quickie1 Liverpool
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670 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool
Contributor
16 reviews 16 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The title says it all. We couldn't believe it when the Aerocity shuttle drove up what appeared to be a pedestrianised way and dropped us off at the door of this great little hotel.Smack bang in the centre of Old Madrid with the Royal Palace, Plaza Mayor and Puerta del Sol all with in 10 minutes walk. The hotel is... More

Was this review helpful? Yes 1
Riihimaki, Finland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location for shopping and metro. Friendly and helpful staff. Breakfast was ok for 4 nights stay but for longer stay we would miss more options. Wifi barely worked inside our room. We had a triple room from floor 2 and the view from the window was some kind of small shaft inside the hotel building and the opposite wall... More

Was this review helpful? Yes 1
Juneau, Alaska
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first visit to Madrid and we found this hotel is wonderful for its downtown location. We were here three nights. You are close to major museums, parks, the Opera, theaters, Metro subway stations, and no shortage of nearby restaurants (including a great chocolateria, Valor) and a most handy multistory department/grocery store that is just a half block away. The... More

Was this review helpful? Yes 1
Stoke-on-Trent, UK
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very good hotel in an excellent location. Sol and Plaza Major is just five minutes walk away. The building is old and many of the rooms have a lovely old feel to them - high ciielings and tall windows. The top floor rooms have a good sized sun terrace with views over the rooftops. Breakfast is great... More

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Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in the Carlos V last year and have to say I loved it. Was travelling with my mum and teenage daughter, the location was fantastic, so close to main shopping area, restaurants etc., I had stayed in a bigger more expensive hotels in Madrid, one just a month earlier and found the Carlos V to be more welcoming... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear shaneka Let me start by thanking you for sharing your comments with the community and for your recommendation to other travellers. It's lovely to know you enjoyed your stay with us last year and we'll be happy to have you back at our property, we are proud to be your home right at the hear of Madrid. Kindest regards,... More

Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would love to give this hotel 5 stars. It is clean, the staff is really friendly, the breakfast is excellent, the AC worked great, and it is in a tremendous location. Our room was plenty big enough to fit us and our college-age daughter and the bathroom was bigger than ours at home. Everything would be great, except...the beds.... More

Was this review helpful? Yes 1
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear RGK135 Let mestart by thanking you for sharing your comments with the community. It's lovely to know you all in all enjoy yoor sty with us despite you found our beds too hard for your taste. We appreciate your pint of view and will have it very much in consideration when renewing our mattresses. In case you hv us... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The main asset of this hotel is its excellent location, within walking distance of the main sights. However, some rooms can suffer from street noise, so get a quiet room at the back! The breakfast was not very good value for money but the staff were friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Michele H Let me first of all thank you for sharing your commnts with the community. It' lovely to know we were able to help you enjoy your stay at the heart of the city. I've read what you say about our breakfast, and let me disagree; we thnk that a full range of breads, buns, rolls, buns, fruit... More

Palm Coast, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 18, 2014

Spent four nights at this hotel in the heart of Madrid. it is an excellent location, steps from Plaza de Sol, Plaza Mayor, Royal Palace and other Major sites. hotel is small, 61 rooms, all with dark wood floors and high ceilings. absolutely clean! the hotel has an excellent and elegant breakfast, and happy hour drinks, but no other meals.... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear pat c I'd like to satr by thanking you for sharing your comments with the coomunity, it' lovely to know you enjoyed your stay with us at our unbeatable location right in the heart of downtown Madrid. Such a description! You seem to be part of our sales team... ;) Let me just precise we have 67 romos at... More

Fountain Valley, California
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 16, 2014

I have stayed at this hotel twice, the first time was 30 years ago and it looked about the same this time around. It is in a great location and is very clean. The rooms are small, but that is to be expected in Spanish hotels. The breakfast is very good and the staff is great. All in all, it... More

Was this review helpful? Yes 1
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear kathyPS Let me first of all thank you fr sharing your comments with the community, it's grreat to know you enjoyed your stay with us at our unbeatable location right in the heart of old Madrid. I'd also like to thank you or your loyalty to our Brand, we love to hear you still remembered us after 30 years... More

2 reviews
4 of 5 stars Reviewed September 14, 2014

Rooms are a decent size, clean and well kept. The reception staff were very friendly and helpful. Breakfast is served until 11am and there is a good choice that can set you up for the day, although I would advise having breakfast before 10:15 as they don't seem to top up or replenish the stocks the later it is.

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Victoria F Thank you or sharing your comments with the community. It's great to know you enjoyed your stay at our hotel and wewere able to make you feel comfortable. Thank you for yor advice about our breakfast, but please note we do refill the food at any timeuntil closure, and in case you decide to give us another... More

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Additional Information about BEST WESTERN Carlos V

Address: Maestro Victoria 5, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Carlos V 3*
Number of rooms: 67
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Also Known As:
Best Western Carlos v Hotel Madrid
Best Western Hotel Madrid
Best Western Madrid
Madrid Best Western

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