We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

BEST WESTERN Carlos V

3.0 of 5 Hotel   |   Maestro Victoria 5, 28013 Madrid, Spain (Centro)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Package Deal
Save Saved
You added BEST WESTERN Carlos V to your Saves list
BEST WESTERN Carlos V
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
80%
Ranked #121 of 458 Hotels in Madrid
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
kathyPS Fountain Valley, California
Write a Review

647 reviews from our community

Traveler rating
    179
    319
    106
    31
    12
See reviews for
123
250
49
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fountain Valley, California
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel twice, the first time was 30 years ago and it looked about the same this time around. It is in a great location and is very clean. The rooms are small, but that is to be expected in Spanish hotels. The breakfast is very good and the staff is great. All in all, it... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 days ago NEW

Rooms are a decent size, clean and well kept. The reception staff were very friendly and helpful. Breakfast is served until 11am and there is a good choice that can set you up for the day, although I would advise having breakfast before 10:15 as they don't seem to top up or replenish the stocks the later it is.

Was this review helpful? Yes
London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this this hotel for 4 days on 3/9/14 with my granddaughter as a treat for her 18th birthday. The hotel is centrally located and just few steps from all major shops and restaurants. The hotel is clean, breakfast good and staff very friendly. I was given a back room and asked to change for a room at... More

Was this review helpful? Yes
Senigallia
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is not so bad. The position is perfect, but you can find a lot of hotels in the center of madrid better tha this. If you find an offer less than 80 euros per night it could be fine. I booked a superior room, but it was not. It was impossible to switch off the air conditioner during... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Susy O Let me first of all thank you for sharing your commetns with the community. Guests' feedback is our most valuable source of information to try to enhace our customers experience. On behalf of my entire team I'd like to apologize for not having exceeded your expectations, it is our main goal totry to reach the máximum in... More

UK
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I booked to stay here as part of a last-minute city break and boy, were we happy! The main reason why you should stay here is location, location, LOCATION - we were literally in the heart of the old town, surrounded by the shopping district and was within walking distance to all of Madrid's main hotspots and... More

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Trailbee I'd like to star by thanking you for sharing your comments with the community. It's lovely to know you enjoyed your stay with us at our unbeatable location right in the very heart of Madrid. I'd also like to thank you for your kind recommendation to other travellers, we would also be happy to have you v¡back at... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is perfect for walking the "old town" of Madrid. Really good staff, good food, and clean but simple rooms. We could step outside the door and be a 5 minute walk from many of the main attractions around Madrid, and less than a mile from the big three museums. Loved it. We would walk back... More

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear TimNewton1956 I would like to first of all thank you for sharing your comments with the community. It's great to know we were able to help you enjoy your stay in our wonderful town. Yes, it's lovely to walk around our area when fiar weather allows it, which is almost each day. We would love to have you back... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The location is great- just in center! Good service, very nice breakfast. The rooms are nice, quite and very clean. Great value for the money. I will give him more then 3 stars and will back again i hope

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear noa l Let me start by thanking you for sharing your comments with the community. It's lovely to know you enjoyed your stay with us at our unbeatable location right in the heart of Madrid. We also hope to have you back at our hotel on your nexttrip to Madrid. Kindest regards, Satiago Aguilar General Manager More

Tel Aviv, Israel
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Situated in center of Madrid, near all major attraction and in center of shoping area. Room was overall good. Breakfast buffet had good selection (and starts early as 7:30). The only down side was the old air-con that didn't have remote control - but it workes. This is a small hotel and the staff was very friendly and helpful. Good... More

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear oridx Let me first of all thank you for sharing your comments with the community. It's great to know we helped you enjoy your stay in Madrid. We'd love to see you back yolur next time in Madrid. I just hope we can change all the A/A units by then, For the moment we have renewed about 30%, but... More

Tokyo, Japan
Top Contributor
149 reviews 149 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was assigned a room on 5th floor as far as the category permitted. The room interior was a calm color, and the closet was wide. There was a window in the bathroom, and bathtub was deeply and enough for the length, I enjoyed it. Just 1-2 minute to the department store El Conte Ingles. The baggage custody was free.... More

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear 1100PlumGrove I'd like to star by thanking you for sharing your comments with the community. It's lovely to know you enjoyed your stay with us at our unbeatable location right in the heart of Madrid. Wi'd like to have you back at our property on your next trip to Madrid. Kindest regards, Santiago Aguilar General Manager More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This quaint hotel is situated in the heart of the city and offers the traveller a highly comfortable and affordable stay. The dining room for breakfasts offers loads of character with great choices of hot and cold cuisine with staff on deck to assist. My only negative is that the bathroom for a twin room was particularly small, and the... More

Was this review helpful? Yes 1
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Adrienne L Let me first of all thank you for sharing your comments with the community. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It' great to know you enjoyed your stay with us and we would... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Carlos V, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Carlos V? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Carlos V

Address: Maestro Victoria 5, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Carlos V 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, Tingo, Cheap Tickets, Otel, Priceline, HotelTravel.com, TripOnline SA, Odigeo, Agoda and Venere so you can book your BEST WESTERN Carlos V reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Carlos v Hotel Madrid
Best Western Hotel Madrid
Best Western Madrid
Madrid Best Western

182 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (152)
Viewed
Hotel & grounds (34)
Viewed
Room/suite (33)
Viewed
Dining (8)
Viewed
Bathroom (8)
Viewed
View from room (7)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (1)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Madrid with
any amenities