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All 458 Madrid hotels

BEST WESTERN Carlos V

3.0 of 5 Hotel   |   Maestro Victoria 5, 28013 Madrid, Spain (Centro)
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80%
Ranked #119 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Coventry_EnglandMark Coventry, England
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622 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Coventry, England
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

First thing to remember this is a 3 star hotel, not a 5 star so do not expect upmarket luxury. What you do get is a real find, this hotel for my wife and I ticks all the boxes. I cannot find fault with this hotel, yes small reception , very friendly staffed, lift to all floors. There is a... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Coventry_EnglandMark I'd like to first of all thank you for sharing your comments with the community. It's lovely to know our location, facilities and staff were able to help you enjoy your stay at gorgeous Madrid. We'll be glad to have you back with us your next time in Madrid. Please remember we can help you purchase your football... More

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Just back from 5 days in Madrid, and really enjoyed our stay at the Best Western Carlos V- as stated by others, the location is perfect for sightseeing- handy for Plaza Mayor, the Royal Palace and Teatro Real- readily accessible to pop back during the day if required, and plenty of eateries around locally for an evening meal and coffee... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear jacquelinem822 Let me start by thanking you for sharing your comments with the community. It's great to know he helped you enjoy your stay at our beautiful Madrid. We are proud we have become your home in Madrid and will be waiting for your next visit with arms wide open. Kindest regards, Santiago Aguilar General Manager. More

Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is this hotel's greatest asset. It is in a pedestrian area, surrounded by restaurants, bars and shopping and a short walk from the Prado museum and other attractions. The bar/breakfast room on the first floor was very pleasant. We would enjoy a drink there at the end of a day of sightseeing. It was comfortable but with a... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear mrobson Thank you for sharing your comments with the community. It's lovely to know you enjoyed your stay with us at our unbeatable location right in the heart of the city. According the bathroom smell issue, Ijust wonder if you repirted it at our front desk. We would have been glad to solve it once noticed, our moved you... More

Overland Park, Kansas
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the Best Western Carlos V in Madrid at the beginning of July 2014. We stayed 2 additional hotels on this trip, one in Sevilla and one in Malaga so can do some comparisons. All were similarly priced, and each had their goods and bads. There were 3 of us in the triple room – my wife and... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear CarlEKansasCity First of all I'd like to thank you for sharing yor comments with the community, it's great to know you enjoyed your stay with us. Yes, our location is unbeatable and the efforts of all of us are leaded to try to make our guests' stay as pleasant as posible, it's nice to hear you appreciated it. We'll... More

Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I agree with some of the previous reviews. Hotel is a bit outdated, but rooms are clean. You can't beat this location. It's literally steps away from a lot of attractions, and if you need to go farther, metro stops are also steps away. Our breakfast was included, and that was very convenient since it saved a lot of time... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear conquistador2003 Thank you for sharing your comments with the community. We love to know you enjoyed your stay at our unbeatably located property, right in the heart of Madrid. We'd be very glad to see you back your next time in Madrid. Kindest regadrs, Santiago Aguilar General Manager More

Spartanburg, South Carolina
Top Contributor
56 reviews 56 reviews
54 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel had its pluses and minuses. The hotel itself was a little outdated, and the rooms were fairly small (as to be expected in Europe), but the beds were fairly comfortable and everything was clean. There was free wifi, and one of our favorite parts of the hotel was the bar/sitting room on the first floor. There were couches,... More

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bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear scmommy8 Let me firsi of all thank you for sharing your comments with the community. It's lovely to know you all in all enjoyed yoyr stay with us at our unbeatable location right in the heart of downtown Madrid. Yes there are a couple of cons we have to pay for being located in an ancient building (built in... More

Banbridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

Staff excellent very helpful. We really enjoyed our stay because of the location. Breakfast very good. Rooms clean and simple. The area felt safe and central to shopping sight seeing and metro. In a small hotel it was nice to be able to have a glass of wine in the evening if you wanted and lounge to sit.

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Michele D Let me first of all thank you for sharing your comments with the community. It's great to know you enjoted your stay with us at our unbeatable location right in the heart of Madrid. I'm glad you found our staff helpful, we are hre to try to make our guests feel like at home. It's also important... More

Kitchener, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 24, 2014

I stayed at this hotel for two nights as a solo traveller. The front desk employees immediately made me feel welcome. The hotel is in a great location and has a quirky little elevator which is part of its charm. My room was spacious and I had a great balcony overlooking the street. I have stayed in numerous Best Westerns... More

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Michele D Thank you for shraing your comments with the community, I'm glad to know you enjoyed your stay with us and we were able to prove you that we are people who care by making your stay as pleasant as can be. We will be really happy to see you back your next time in Madrid. Kindest regards,... More

Toronto, Canada
1 review
5 of 5 stars Reviewed June 23, 2014

Very close to all major tourist attraction. Within walking distance to anything worth seeing. The breakfast was excellent. The room was OK. Tiny TV and old AC. Small washroom. Overall good experience mostly because of the location of the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear Mario D I'd like to start by thanking you for sharing your comments with the comunity. It's lovely to know you enjoyed your stay with us at our unbeatable location right in the heart of downtown Madrid. We will be glad to have you back home at our hotel your next time in Madrid. Kindest regards, Santiago Aguilar General... More

Cannock, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2014

Booked this hotel through an Easyjet package. Hotel is very central and did not disappoint. 2 minutes walk to Puerta de Sol where you can connect with the Hop on Hop Off bus or the metro or simply walk to many of the major attractions. Room was clean with a nice high ceiling and small balcony. Staff were very attentive... More

Was this review helpful? Yes 1
bwcarlosv, Director General at BEST WESTERN Carlos V, responded to this review

Dear julie01543 Thank you very much for sharing your comments with the community, we love to know you enjoyed your stay at our hotel and you took advance of one of our offers! It will be great to have you back wityh us your next time in Madrid. Kindest regards, Santiago Aguilar General Manager More

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Additional Information about BEST WESTERN Carlos V

Address: Maestro Victoria 5, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Carlos V 3*
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Also Known As:
Best Western Carlos v Hotel Madrid
Best Western Hotel Madrid
Best Western Madrid
Madrid Best Western

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#89 Family Hotel in Madrid #111 Romantic Hotel in Madrid #112 Business Hotel in Madrid
Hotel Class
Number of rooms
67

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