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BEST WESTERN Hotel Los Condes

3.0 of 5 Los Libreros 7, 28004 Madrid, Spain
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BEST WESTERN Hotel Los Condes
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BEST WESTERN Hotel Los Condes
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348 reviews from our community

Traveler rating
    52
    162
    100
    21
    13
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80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Hotel Los Condes
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 9, 2014

The positives: - location is good, just off Gran Via and close to Plaza Espana - excellent price - free wifi - rooms clean The negatives: - poor security. My fried was accused of 'stealing' a mobile phone from another guest, which he hadn't. The other guest was staring to get physical and there appeared to be no security to... More 

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Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 29, 2014 via mobile

First night 403 I heard a low frequency noise the reception told me that it was the first time, when the bellman came to help me moving from my room told me that every night is the same with that noise... My last day I had problems with my flight I asked for help at front desk and they didn't... More 

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

Dear Themexicancritic Thanks for leaving your comments; to help us improve our services. I feel like I spend a bad night. as we described once advised of a noise he changed rooms as we requested. The person who helped with the room change unfortunately did not speak their language why some may have misunderstood. I've looked at the files of... More 

Geneva, Switzerland
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 26, 2014

It was a disaster! The room was super small and stunk to high heaven. The carpets and decor were very dated. It was so bad that I checked out a day earlier even though it meant that I would have to pay for not using the place, and moved to the much nicer Eurostar Hotel on Calle Cortezo. I would... More 

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

First show em my empathy for not meeting your expectations. At all times the staff try to please him in his requests, among which figured the room change. Attentively More 

San Antonio, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2014

Hotel was conveniently situated off the Gran Via and walking distance to all major plazas. Subway 1/2 a block away, which can take you directly to train station. Hotel was small but very clean, rooms and bathroom were nice, if a bit small. Temperature was perfect and could open windows for fresh air. Noise level was OK, but on Fri/Sat... More 

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

I appreciate the time you spent to leave your comments. Always help the customer reviews are positive but when we suggest as yours that we have on the bench. Thanks again and hope you on your next stay in Madrid. Attentively More 

Milano, Italy
1 review
4 of 5 stars Reviewed March 22, 2014

Very nice hotel in a good location close to Gran Via but in a tight street on the back which avoid the traffic noise pollution. The mattress and pillows are amazing!! The room and the whole hotel is very clean. The staff is friendly and helpful.

Review collected in partnership with Best Western

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

Dear customer; Thank you for your impressions and to flock to Best Western Hotel Los Condes. Hope to see you again very soon for Madrid. Attentively More 

Rome, Italy
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 20, 2014

excellently located, small, cozy hotel. Friendly personnel. Rooms very small, otherwise would have been perfect. Not all services featured available (e.g. 24-hour room service - usually you can get only sandwiches!) No coffeemaker in the room, so I had to order it each day. I am BW Platinum member but that was completely ignored. However, it was a satisfying stay... More 

Review collected in partnership with Best Western

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TEL-AVIV
Top Contributor
107 reviews 107 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 10, 2014

I have visited the hotel after one year. Nothing changed. Location is great close to Plaza de espania . The hotel is very clean and friendly . Breakfast is rather simple but all you need. Rooms are very clean but small. However versus price it is extremely cost effective

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pontypridd
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 6, 2014

This hotel is just off Gran Via, close to metro and bus stops but is within walking distance of all major attractions. Staff were very friendly and excellent choice of continental breakfast - cold meats cheese, fruit juice, cereals, toast, pastries etc. Room was on the small side but everything was very clean. Can be noisy in rooms overlooking front... More 

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London
Contributor
15 reviews 15 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 4, 2014

I stayed at the hotel with my family over the half-term and was impressed with the hotel. The reception staff were very friendly and spoke excellent English whilst the room was very clean and quite large. The location is excellent for tourists being very close to three metro stations and numerous buses as well as a short walk from Sol.... More 

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Pontypridd, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 28, 2014

Went with my wife and 2 friends for a mid week city break. Booked the hotel through Expedia and even thoug hit was only a 3 *** hotel it had everything we needed including an excellent continental breakfast - cold meats, cheeses, omelette, fresh fruit, croissants, toast, yogurts etc. No full English but if you want that then go to... More 

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Additional Information about BEST WESTERN Hotel Los Condes

Address: Los Libreros 7, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Los Condes 3*
Number of rooms: 68
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Also Known As:
Best Western Los Condes
Best Western Madrid
Madrid Best Western

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