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All 456 Madrid hotels

BEST WESTERN Hotel Los Condes

3.0 of 5 Hotel   |   Los Libreros 7, 28004 Madrid, Spain
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Ranked #212 of 456 hotels in Madrid
A recent review
3 of 5 stars reviewed 1 week ago
LifeinHerault LifeinHerault
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341 people have reviewed this hotel

Traveler rating
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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LifeinHerault
Top Contributor
92 reviews 92 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had stayed at Los Condes in 2009 and decided to return there, not least because of its position. The room we had was small but comfortable and we had no issues with noise from outside. We did, however have plumbing noise from other rooms. We didn't think much of the breakfast on our previous stay, so didn't try it... More

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United States
1 review
4 of 5 stars Reviewed 1 week ago

Located is a small side street near the heart of the city. Because there was little traffic past the hotel, the air quality was better and it was much quieter than a block away on Gran Via. Metro, restaurants, etc. are only a block or two away. Not fancy but clean and convenient.

Review collected in partnership with Best Western

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The positives: - location is good, just off Gran Via and close to Plaza Espana - excellent price - free wifi - rooms clean The negatives: - poor security. My fried was accused of 'stealing' a mobile phone from another guest, which he hadn't. The other guest was staring to get physical and there appeared to be no security to... More

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Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

First night 403 I heard a low frequency noise the reception told me that it was the first time, when the bellman came to help me moving from my room told me that every night is the same with that noise... My last day I had problems with my flight I asked for help at front desk and they didn't... More

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

Dear Themexicancritic Thanks for leaving your comments; to help us improve our services. I feel like I spend a bad night. as we described once advised of a noise he changed rooms as we requested. The person who helped with the room change unfortunately did not speak their language why some may have misunderstood. I've looked at the files of... More

Geneva, Switzerland
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It was a disaster! The room was super small and stunk to high heaven. The carpets and decor were very dated. It was so bad that I checked out a day earlier even though it meant that I would have to pay for not using the place, and moved to the much nicer Eurostar Hotel on Calle Cortezo. I would... More

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

First show em my empathy for not meeting your expectations. At all times the staff try to please him in his requests, among which figured the room change. Attentively More

San Antonio, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel was conveniently situated off the Gran Via and walking distance to all major plazas. Subway 1/2 a block away, which can take you directly to train station. Hotel was small but very clean, rooms and bathroom were nice, if a bit small. Temperature was perfect and could open windows for fresh air. Noise level was OK, but on Fri/Sat... More

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

I appreciate the time you spent to leave your comments. Always help the customer reviews are positive but when we suggest as yours that we have on the bench. Thanks again and hope you on your next stay in Madrid. Attentively More

Milano, Italy
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel in a good location close to Gran Via but in a tight street on the back which avoid the traffic noise pollution. The mattress and pillows are amazing!! The room and the whole hotel is very clean. The staff is friendly and helpful.

Review collected in partnership with Best Western

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hotelloscondes, Director Comercial at BEST WESTERN Hotel Los Condes, responded to this review

Dear customer; Thank you for your impressions and to flock to Best Western Hotel Los Condes. Hope to see you again very soon for Madrid. Attentively More

Rome, Italy
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

excellently located, small, cozy hotel. Friendly personnel. Rooms very small, otherwise would have been perfect. Not all services featured available (e.g. 24-hour room service - usually you can get only sandwiches!) No coffeemaker in the room, so I had to order it each day. I am BW Platinum member but that was completely ignored. However, it was a satisfying stay... More

Review collected in partnership with Best Western

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TEL-AVIV
Top Contributor
91 reviews 91 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 10, 2014

I have visited the hotel after one year. Nothing changed. Location is great close to Plaza de espania . The hotel is very clean and friendly . Breakfast is rather simple but all you need. Rooms are very clean but small. However versus price it is extremely cost effective

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pontypridd
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 6, 2014

This hotel is just off Gran Via, close to metro and bus stops but is within walking distance of all major attractions. Staff were very friendly and excellent choice of continental breakfast - cold meats cheese, fruit juice, cereals, toast, pastries etc. Room was on the small side but everything was very clean. Can be noisy in rooms overlooking front... More

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Additional Information about BEST WESTERN Hotel Los Condes

Also Known As:
Best Western Los Condes
Best Western Madrid
Madrid Best Western
Address: Los Libreros 7, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #212 of 456 hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Los Condes 3*
Official Description (provided by the hotel):
The BEST WESTERN Hotel Los Condes is located close to the Gran Via Street in the heart of downtown Madrid. The hotel is situated on a quiet pedestrian street famous for its bookshops. The hotel has 68 rooms and an extremely pleasant atmosphere. The BEST WESTERN Hotel Los Condes offers a salon, cafeteria and public parking within 250 meters. Each room features a bathroom, flat screen TV, piped music, safe deposit box, air-conditioning, direct dial phone and mini-bar. ... more   less 
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