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Hotel Villa Real

5.0 of 5 Plaza de las Cortes 10, 28014 Madrid, Spain
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Hotel Villa Real
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Hotel Villa Real
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623 reviews from our community

Traveler rating
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    75
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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All months
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff is great. Breakfast buffet was amazing. Front desk staff was very helpful. Location is perfect. Highly recommend this hotel. Special thanks to Cassandra! When had to extend trip due to a pilot strike, hotel very helpful In taking stress out of the equation.

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Location is perfect. Staff is professional but when I asked about restaurants in Madrid the young lady at the front desk offered me the hotel restaurant and that's it. I also had water run out the bath tube and leak to my bathroom floor and the front desk solution was to give me extra towels to put on floor.... Not... More

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear guest, Firstly, I would like to thank you for choosing VILLA REAL HOTEL 5* for your last stay in Madrid, and thank you for sharing your experience at TripAdvisor. We are very disappointed to know that we did not satisfy your expectations, and we really regret it. Please, be sure that we have taken note of all your comments,... More

Philadlphia
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was to perfection. Location is outstanding and everything within 10 minute walking distance. Prado, Plaza Mayor, Spanish Opera, Theater, and Tapas opportunities abound at every corner. Very safe place as well with the Spanish Congress right nearby.

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear Sir, Thank you very much for choosing Villa Real Hotel 5* for your stay in Madrid. We are delighted to know that you had a very pleasant stay with us, and you loved our location, We look forward to welcoming you again, Kind regards Antonio Martín Assistant Manager More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This lovely hotel is unpretentious and service oriented with a great ambience and within walking distance of many major sights, including the Royal Palace, the Prado and Park Retiro. The staff is so friendly and ready to help with any needs. The décor is lovely and everything you need is there. Off season rates are very enticing. We have stayed... More

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear Guest, We would like to thank you for choosing Derby Hotels Collection for your stay in Madrid, and for the time taken to share your opinion about us. We are very proud to know that you loved our location, rooms, and customer service. We hope to host you again, Best regards Antonio Martín Assistant manager More

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Generally good hotel with perfect location to discover Madrid. Personal basically very nice. However room is in poor condition, need a renovation, especially bathroom. Breakfast is simple, like food from supermarket.

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear guest, Thank you for choosing us for your last stay in Madrid and for the time taken to share your experience at TripAdvisor. We are glad to know that you loved our location and the customer service provided by our personal. About the negative comments about our rooms and breakfast service, be sure that we will keep your comments... More

Brasilia, Brazil
1 review
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel! It has an excellent localization, the staff is helpful and breakfast is very good. It is near the main sights of the city, such as parks, museums and monuments, We recomend the hotel for our friends.

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear guest, Firstly, I would like to thank you for choosing us for your stay in Madrid. We are delighted to know that our staff was helpful and friendly with you during all your stay, and you loved our location and breakfast service. Please, do not hesitate to visit us in the future; we will be pleased to welcome you... More

west coast
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, from start to end. Polite and helpful front desk personnel... They made an effort to get me a room in the morning, well ahead of the normal check-in time. A bottle of (nice!) wine was delivered to the room. Also, I was upgraded to a suite which was a nice perk: the room(s) faced the quiet side... More

Was this review helpful? Yes
DireccionDerbyHotels, subdirector at Hotel Villa Real, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager More

Birmingham, United Kingdom
Top Contributor
99 reviews 99 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've just read Jimmy L's review for this hotel. The fine detail nit picking ( that's what we call it here in good old Blighty Jimmy) is typical of many Americans who want it there way or no way. Did he do his research on this hotel? Did he know of the tiled floors and big wooden doors before he... More

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear Sir, Firstly, we would like to thank you for your kind comments posted in this website. We are very proud of knowing that your stay with us was great. Satisfying your expectations is our most important task, and we work hardly to get it. I look forward to welcoming you soon in Madrid for greeting you personally. Kindest regards... More

Gothenburg, Sweden
1 review
5 of 5 stars Reviewed 3 weeks ago

IT was easy to get twin bed. Give more info about pool on hotell Umbra. The Rom was quite and big enoth. The breakfast kan be more easy IF the can take coffe and the by our self. The location was verk god, near the Plaza de Mayor and the Old Town.

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review

Dear Guest, Thank you so much for taking the time of sharing your experience at Villa Real. We are glad to hearing you have enjoyed your time with us. We are sure all these positive comments about Villa Real hotel are really useful to other travellers Looking forward to welcome you back soon Kind regards. Antonio Martin Assistant Manager More

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

It's located in a very good area for tourists. Closed to train stations and great restaurants (Cava Baja). Double deck tour bus across the street. Includes daily breakfast, which is excellent. I highly recommend this hotel to anyone that wants to stay in the city center.

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Sub director at Hotel Villa Real, responded to this review

Dear Mrs. Nuria, Thank you for choosing Derby Hotels Collection for your stay in Madrid. Furthermore, thank you for time taken to share your experience at TripAdvisor. We are pleased to know that you enjoyed your stay and you loved our location and our buffet breakfast. We hope to welcome you soon, Kind regards Antonio Martín Assistant Manager More

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Additional Information about Hotel Villa Real

Address: Plaza de las Cortes 10, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Villa Real 5*
Number of rooms: 115
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Also Known As:
Real Hotel Madrid

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