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All 457 Madrid hotels

NH Palacio de Tepa

5.0 of 5 Hotel   |   San Sebastian 2, 28012 Madrid, Spain (Centro)
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92%
Ranked #12 of 457 hotels in Madrid
Certificate of Excellence 2014
A recent review
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447 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Stockholm
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I'm lowering with one mark because I'm not happy with the wifi. A hotel of this class should not charge for fast wifi, and login should not be needed. The solution feels about 2003, when the hotel was connected with ADSL. Please fix this flaw in an otherwise pretty flawless experience. The service was great. English is not a problem... More

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Windsor, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best hotels I ever stayed. The location was perfect. We enjoy walking and seeing things along the way. We were able to walk to almost most places by foot. Our rooms were on the higher floor and it was only their Standard Double. We loved the high ceiling. It was extremely nice that we can... More

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PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Gabriel L thank you for your excellent comments and for sharing your experience, I am glad to know that you enjoyed your stay with us ! At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this .... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for two nights, and we were very satisfied. The service was good and the breakfast was very nice! We asked if the room had a nice view, and the lady at the reception made sure it did. The location is good and we were able to walk everywhere. The only downside is expensive parking.

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PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Emilia S firstly I would like to thank you for your great comment about our Hotel , thank you for sharing your experience. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this. Regarding your comment about... More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from Madrid and stayed here for 4 nights. The hotel location is ideal - equal distance to the Prado and the Royal Palace, and surrounded by shopping and pedestrian areas. The plaza major and peurto del sol are about 5 minutes walk. There is an abundance of restaurants of every type nearby. We walked to all of... More

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PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Torontotw thank you for your excellent comments and for sharing your experience in our Hotel,I am glad to know that you enjoyed your stay with us. Comments such as yours are inspiring for our continuous improvements. The NH Collection Palacio de Tepa team look forward to welcoming you back in a near future! Best regards More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic Hotel with pleasant helpful staff in very clean and contemporary surroundings. Plenty to see and do with great restaurants and tapas bars within yards. 'Pink' bar on the pavement outside bring 2 euro cheaper for a beer than the plaza santa anna square 10 yards further.

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PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear SilverSur firstly I would like to thank you for your great comment about our Hotel and service, thank you for sharing your experience with us. At the NH Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this.We all look forward... More

Sydney, Australia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel, staff are so helpful and friendly. Breakfast is amazing. Great location for shopping as well. Rooms are beautifully furnished, yet lacks a certain kind of charm as it is too austere. Location is not great for getting close to the centre or near historical sights such as the Royal Palace

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Byron Bay, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location, comfort plus, quiet rooms, warm friendly staff, beautiful buffet breakfast. Walking distance to major attractions including the Prado, local markets, shopping and restaurants. Mardi Gras was on on Saturday, so need to allow additional travel time if not on foot

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PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Byron Bay Thank you very much for taking a few moment of your valuable time to express your satisfaction about the services of our Hotel . Comments such as yours are inspiring for our continuous improvements. The NH Palacio de Tepa team hope to see you soon!!!Best regards. More

Rome, Lazio, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The best hotel rooms for quality, price and position in the city's old quarters. It is a short walk to all the major attractions and restaurants Madrid has to offer. The staff is very charming and hospitality is very good.

Review collected in partnership with NH Hotels

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PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Nanda M I would like to thank you for your great comment about our Hotel and service, thank you for sharing your experience with us. We all look forward to hearing from you soon, Best regards More

Dendermonde
Top Contributor
66 reviews 66 reviews
49 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nicely decorated hotel with modern design, but taking advantage of a great location and stylish, remodelled building.Excellent service.Food was great, especially the breakfast which is very well presented.The rooms are nice and have a view.Central location close to Santa Anna and townsquare.plenty of bars and restaurants at walking distance

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Luc P thank you for your excellent comments and for sharing your experience in our Hotel,I am glad to know that you enjoyed your stay with us. The entire NH Collection Palacio de Tepa team look forward to welcoming you back in a very near future! Best regards. More

Helsinki, Finland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed June 9, 2014

Location was excellent, near all the sights, restaurants and "the central park". Room 406 (superior?) was beautiful and had 3 balconies! Excellent & extensive breakfast. Will definitely return. On the 2nd morning we had to check-out early due to an early flight, the early breakfast was so great, just croissant and fruits. Quite hard to find by car, even though... More

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Lauri thank you for your comments regarding your experience in NH Collection Palacio de Tepa. We are very happy to hear that you enjoyed your stay. We really hope to seeing you soon! Best regards. More

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Additional Information about NH Palacio de Tepa

Address: San Sebastian 2, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Palacio de Tepa 5*
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Also Known As:
Nh Palacio De Tepa Hotel Madrid

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#7 Business Hotel in Madrid #10 Luxury Hotel in Madrid #13 Romantic Hotel in Madrid #19 Family Hotel in Madrid
Hotel Class
Number of rooms
85

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