We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 457 Madrid hotels

NH Palacio de Tepa

5.0 of 5 Hotel   |   San Sebastian 2, 28012 Madrid, Spain (Centro)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added NH Palacio de Tepa to your Saves list
NH Palacio de Tepa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #12 of 457 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Emilia S
  • Reviews (443)
  • Photos (912)
  • Amenities
  • Room tips (73)
  • Location
  • More
Write a Review

443 people have reviewed this hotel

Traveler rating
    274
    136
    25
    7
    1
See reviews for
67
211
12
57
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed for two nights, and we were very satisfied. The service was good and the breakfast was very nice! We asked if the room had a nice view, and the lady at the reception made sure it did. The location is good and we were able to walk everywhere. The only downside is expensive parking.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Fantastic Hotel with pleasant helpful staff in very clean and contemporary surroundings. Plenty to see and do with great restaurants and tapas bars within yards. 'Pink' bar on the pavement outside bring 2 euro cheaper for a beer than the plaza santa anna square 10 yards further.

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Beautiful hotel, staff are so helpful and friendly. Breakfast is amazing. Great location for shopping as well. Rooms are beautifully furnished, yet lacks a certain kind of charm as it is too austere. Location is not great for getting close to the centre or near historical sights such as the Royal Palace

Was this review helpful? Yes
Byron Bay, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Good location, comfort plus, quiet rooms, warm friendly staff, beautiful buffet breakfast. Walking distance to major attractions including the Prado, local markets, shopping and restaurants. Mardi Gras was on on Saturday, so need to allow additional travel time if not on foot

Was this review helpful? Yes
Rome, Lazio, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The best hotel rooms for quality, price and position in the city's old quarters. It is a short walk to all the major attractions and restaurants Madrid has to offer. The staff is very charming and hospitality is very good.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Dendermonde
Top Contributor
66 reviews 66 reviews
49 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nicely decorated hotel with modern design, but taking advantage of a great location and stylish, remodelled building.Excellent service.Food was great, especially the breakfast which is very well presented.The rooms are nice and have a view.Central location close to Santa Anna and townsquare.plenty of bars and restaurants at walking distance

Was this review helpful? Yes 1
Helsinki, Finland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 weeks ago

Location was excellent, near all the sights, restaurants and "the central park". Room 406 (superior?) was beautiful and had 3 balconies! Excellent & extensive breakfast. Will definitely return. On the 2nd morning we had to check-out early due to an early flight, the early breakfast was so great, just croissant and fruits. Quite hard to find by car, even though... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 25, 2014

Closeby to restaurants cafe and Sol-centre of the city.Good service and very helpful staff.When booking make sure you mention a church facing or the placa view room.It is walking distance from some of the tourist sights in Madrid.I would greatly recommend it!

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Priyanka 620 I would like to thank you for your great comment about our Hotel and staff, thank you for sharing your experience with us. We highly value your opinion in our process of continuous improvement. The complete NH Palacio de Tepa team hope to see you very soon!!! Best regards More

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2014

We had a very pleasant stay in Madrid. This Hotel is very near to all interesting places in madrid. It is perfectly located. The front desk staff (Jésus and Mercedes) are very kind and very helpful => top! Thank you! We became a room upgrade. The room was very clean and well organized. This hotel was very close to the... More

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Duke D firstly I would like to thank you for your great comment about our Hotel and staff, thank you for sharing your experience with us. We highly value your opinion in our process of continuous improvement. The complete NH Palacio de Tepa team hope to see you very soon!!! Best regards. More

Santa Monica, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2014

We stayed here in May 2014 for 2 nights in the middle of our trip to Spain & Portugal. Of all the hotels I booked I researched Madrid the least (not sure why) and this hotel was great. We were very happy with it. Great location and spacious nice rooms. Clean and the A/C was great. One night we could... More

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Palacio de Tepa, responded to this review

Dear Stooce, thank you for your excellent comments and for sharing your experience in our Hotel,I am glad to know that you enjoyed your stay with us during your last visit to Madrid! Comments such as yours are inspiring for our continuous improvements. The entire NH Palacio de Tepa team look forward to welcoming you back in a very near... More

Owners: What's your side of the story?
If you own or manage NH Palacio de Tepa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to NH Palacio de Tepa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Palacio de Tepa

Address: San Sebastian 2, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Palacio de Tepa 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, NHHotels, Orbitz, Booking.com, Travelocity, Cheap Tickets, Tingo, HotelTravel.com, TripOnline SA, Priceline, BookingOdigeoWL, Despegar.com, Jetsetter, Otel, Agoda and Venere so you can book your NH Palacio de Tepa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De Tepa Hotel Madrid

912 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (179)
Viewed
View from room (10)
Viewed
Room/suite (65)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (27)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (50)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (661)
Viewed
The Hotel (100)
Viewed
Superior Room #502 (43)
Viewed
Suite Room 301 (10)
Viewed
Suite Room 202 (74)
Viewed
Restaurants and Bars (171)
Viewed
Junior Suite #103 (87)
Viewed
Amenities (125)
Viewed
Standard Room #406 (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (73)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (62)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Business Hotel in Madrid #10 Luxury Hotel in Madrid #14 Romantic Hotel in Madrid #20 Family Hotel in Madrid
Hotel Class
Number of rooms
85

See which rooms travelers prefer