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NH Collection Palacio de Tepa

#18 of 453 Hotels in Madrid
Certificate of Excellence
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San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
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NH Collection Palacio de Tepa
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NH Collection Palacio de Tepa
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569 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I had a great stay at this hotel. Breakfast was delicious. The room was lovely and spacious. Cleanliness was to a superb standard. The lobby lounge was huge and impeccable. I cannot praise the staff at this Hotel enough! They were, without exception, outstanding. There was nothing which was too much trouble for them and they dealt with everything efficiently.... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

fantastic hotel and very good service, location is excellent and very helpful staff and very good recommendation for tourist location. good value for money. I shall book for NH collection for other holidays when possible

Review collected in partnership with NH Hotels

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Stockbridge, Georgia
Top Contributor
73 reviews 73 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff couldn't be more helpful. They answered all question and attended to all of our needs. The room was quite comfortable, as well as the bed. They are located near Plaza Mayor and are right on Plaza Santa Anna. All of the major attractions can be visited and walked to from there. There are many excellent restaurants and bars... More 

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Senior Contributor
22 reviews 22 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 4 nights here were comfortable and enjoyable. The hotel is modern and stylish and yet in a beautiful old palace. Staff are friendly helpful with good tips for local restaurants. Sleep quality is excellent with large comfortable beds, quiet rooms with complete black out at night. Best of all, the location is incredibly central and handy for so many... More 

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Dublin, Ireland
16 reviews 16 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want a high end hotel in the centre of the action, look no further. It's just off Plaza Santa Ana which has a large selection of bars, restaurants etc and its 5 minutes walk to Sol in one direction, Plaza Major in another and the Prado is only 10 minutes walk. Very nice rooms (we upgraded to the... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for literally the one night in this lovely hotel. It's a chain, but definitely at the high end of the scale. The room was very luxurious, with a huge bed, lovely rainfall style shower, and a cute little balcony overlooking the square opposite. The location could hardly be much better, a stones throw from Plaza de Sol, and... More 

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New York
Top Contributor
55 reviews 55 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on my first night in Spain, and it was the perfect choice. I debated if I should stay close to the train station because I was going to be in Madrid for less than 24 hours, arriving & leaving by train, but I'm glad I stayed at the Palacio de Tepa. It was central to so many... More 

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new york city
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just returned from three wonderful nights at Madrid's Palacio de Tepa. Located a stone's throw from all of the city's most iconic places: the Plaza Mayor, Puerta del Sol, Prado Museum, it could not be in a better spot to enjoy all that Madrid has to offer. In addition, the hotel was attractive and comfortable, with plenty of modern... More 

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12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed for a company function in this hotel. It is tucked away in a really central location only a short stroll from all the major sites. A great location for a short break. The hotel is located in a really nice old building and is very classy. Breakfast and lunch were excellent with lots of variety and small... More 

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Budapest, Hungary
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The building is really nice the staff is also very helpful. They offer complementary nespresso coffe in the room and also loundry on the day of arrival. The beds are really comfortable with huge flat TVs. The breakfast is outstanding when freshly squized juice is available together with a wide choice of jamon iberico and serrano.

Review collected in partnership with NH Hotels

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PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Gabor Miklos M, thank you for your excellent comments about our staff and hotel facilities and for sharing your experience in Tripadvisor, I am glad to know that you enjoyed your stay with us during your last visit to Madrid! Comments such as yours are inspiring for our continuous improvements. The entire NH Palacio de Tepa team look forward... More 

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Staying in Huertas

Neighborhood Profile
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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