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NH Collection Palacio de Tepa

#23 of 446 Hotels in Madrid
Certificate of Excellence
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San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
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NH Collection Palacio de Tepa
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784 Reviews from our TripAdvisor Community

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Mount Pleasant, South Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed at several NH hotels which are usually quite nice. This location was perfect and easy walking distance to plazas, bars, shops and plenty of restaurants. My daughter use to live near by so she was very familiar with the area. Rooms were clean and lots of space for basic hotel room. Staff was friendly. Breakfast setup must be standard... More 

Helpful?
Thank MYRATDOGTOO
Espoo, Finland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent location at the heart of the city, nice, quite spacious and really clean rooms, good bed and really nice pillows. Good variety at breakfast. Good service and quality of cleaning. Highly recommend!

Helpful?
Thank Tuire K
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Tuire K thank you very much for having taken a few moments of your valuable time to express your opinion about our Hotel during your recent stay .Comments such as the one you have kindly shared stimulate us to offer better and improved service every day. I look forward to hearing from you soon. More 

Manchester, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ok so i loved this hotel. I thought the location was excellent. It is about 5-10 min walk to Sol the centre of Madrid. It is within walking distance to LOADS of fantastic bars and restaurants you have to go down a street full of bars and restaurants to get to Sol. It thought that there was a slightly more... More 

Helpful?
Thank DrPipping
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear DrPipping It is a true pleasure to read that you have chosen our hotel for your last stays in Madrid I would like to thank you for taking the time to point out our location and services in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it... More 

San Francisco
Level Contributor
150 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved this hotel. We arrived after a 13 hour flight so were thrilled that they not only let us check in early but they gave us a room upgrade. Our room was awesome - it was on the top floor so had an attic type sloped exposed beam ceiling with a skylight window. This was our first impression of... More 

Helpful?
Thank TravelSneak
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear TravelSneak, thank you for your excellent comments about our hotel and staff and for sharing your experience in our Hotel, I am glad to know that you enjoyed your stay with us during your last visit to Spain! Comments such as yours are inspiring for our continuous improvements. The entire NH Collection Palacio de Tepa team look forward to... More 

Toronto, Canada
Level Contributor
87 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A lovely, comfortable hotel in a great location. That said, a wonderful stay ended on a sour note when we decided to "splurge" on their 30 euro per person breakfast buffet on our last morning, just to find out it is a rather small buffet and hot food is on request only. Essentially I spend 30 euro for a bowl... More 

Helpful?
Thank urbanfoodie
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Mr. Urbanfoodie, First of all, thank you for taking the time to express your opinion in our hotel. Please know that at the moment our breakfast and restaurant is being remodeled. We are very excited about this change and would like to welcome you again in the future so that you can see the improvements. Best regards, More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed January 6, 2016

staff greeted us and took our bags when we arrived and brought them promptly to our room. location perfect for Madrid Atocha and Plaza Major sight seeing. Excellent tea / coffee making facilities in the room and very nice complementary toiletries. Over all a very pleasant comfortable stay.

Review collected in partnership with NH Hotels

Helpful?
Thank laurabR8161DT
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear LaurabR8161DT, thank you for your excellent comments about our hotel and staff and for sharing your experience in our Hotel, I am glad to know that you enjoyed your stay with us during your last visit to Madrid! Comments such as yours are inspiring for our continuous improvements. The entire NH Palacio de Tepa team look forward to welcoming... More 

Montreal
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2016

Perfect location in centro historico.Not easy if you drive a car but it's possible! Sophisticated modern hotel in an historic neighbourhood.You can even check excavation behind the front desk.Interesting. We had a nice large room with a second floor bedroom.Very quiet.Very professional employees.Excellent choice for breakfast.You can easily walk historic Madrid from the hotel.Lot to discover.Don't forget to explore the... More 

Helpful?
2 Thank MontrealLaggy
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear MontrealLaggy I would like to thank you for sharing your opinion about NH Collection Palacio de Tepa in Tripadvisor. It is a great pleasure for us to read that you enjoyed your stay with us. We all are looking forward to welcome you back again in a near future. Best regards. More 

Houston, Texas
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 2, 2016

Great location in central city. Just minutes down the street from Plaza Mayor and the Royal Palace. Easy walk to the Egyptian Temple of Debod. Overall, the hotel has clean rooms and clean common spaces. The hotel has very nice and helpful staff. Next door to Cafe Central, the oldest jazz cafe in Madrid.

Helpful?
Thank MHTruett
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear MHtruett I would like to thank you for taking your time to express in Tripadvisor you satisfaction with our property especially for point out our very central location. The complete NH Collection Palacio de Tepa team remain at your disposal and look forward to welcome you back in the near future. Best regards. More 

Titchfield, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

We stayed in the junior suite and had the most fantastic weekend. Great location, great hotel and great service. Could not recommend highly enough. Amazing break. It was so lovely and staff very attentive. We walked everywhere. Loved it - superb!

Helpful?
Thank CLARE1W
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Clare 1W thank you very much for taking moment of your valuable time to express your opinion about our Hotel during your last stay. Comments such as the one you kindly shared are inspiring us for our continuous improvement. Best regards. More 

Province of Malaga, Spain
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 1, 2016

The Palacio de Tepa is a Hotel that offers calm sophistication in classic luxurious surroundings. The rooms are decorated in a beautiful Spanish style with good beds and bed linen and well fitted bathrooms. Our bedroom complete with three sets of French windows overlooked the square, which gave you an insight into the Spanish way of entertaining locals and tourists... More 

Helpful?
1 Thank realfood2015
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Realfood2015 firstly I would like to thank you for your great comment about our Hotel and service, thank you for sharing that in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this. We all look... More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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