We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Palacio de Tepa

5.0 of 5 San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Hotel website
Hotel deals
Special Offer
€15 for your next stay
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Certificate of Excellence 2014
NH Collection Palacio de Tepa
Professional photos View all
Browse nearby
NH Collection Palacio de Tepa
Write a Review

498 reviews from our community

Traveler rating
    304
    158
    28
    7
    1
See reviews for
80
242
15
64
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (498)
  • Mar-May only
    (126)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (89)
All months
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here four nights in mid-october to watch Athletico Madrid play. Great location, right in the middle of where you want to be with walking distances to culture, shopping and nightlife. The room we got was on the top floor. Good room, not to big but not to small. Had everything you can expect. Very fresh and clean. Nice... More

Was this review helpful? Yes
PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear Truls O to read comments such as these that you have kindly shared, is the best reward we can get, I would like to express our gratitude for mentioning our breakfast and service, we really appreciate it. The complete NH Collection Palacio de Tepa team look forward to seeing you soon. Best regards. More

London, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Think this is our fourth stay at the hotel junior suite, but this time elected for a duplex rather than on the one level. Room was fantastic, with lots of nice amenities but there are a coup,e of differences. On duplex, there is no ipod dock that i could see, but there are two tvs to compensate. There is a... More

Was this review helpful? Yes
PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear NapoleonSnow it is a true pleasure to read that you have chosen our hotel for your last stays in Madrid I would like to thank you for taking the time to point out our location and services in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it... More

bilbao
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a two level room, with the bedroom upstairs. The bathroom was also really big. Everything was extremely clean and new. We had a small balcony overlooking the busy street. But when you closed the window/door, the room was silent. Professional, friendly and helpful staff. Perfect location. Great stay!

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Trazi firstly I would like to thank you for your great comment about our Hotel and service, thank you for sharing that in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this.We all look forward... More

Chicago, Illinois
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived late morning after an 8 hours flight. Paid extra to upgrade to a better room because the one we booked was not ready for check in . No regrets because the new room has 3 terraces, is spacious and overlooks Place de Angeles, just step from Plaza Santa Ana. Great shower, bath robes, comfortable firm beds. All in all... More

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Lok-Kwan thank you for your excellent comments and for sharing your experience in Tripadvisor, I am glad to know that you enjoyed your stay with us during your last visit to Madrid!. The entire NH Collection Palacio de Tepa team look forward to welcoming you back in a very near future! Best regards. More

San Francisco, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A boutique hotel with a modern decor. Very clean, comfortable beds. They have a nice breakfast buffet. I had some great fried eggs. If you go to the right as you exit the main entrance there are a number of Tapas bars. We had fun walking the narrow streets. Ask for a room that is located away from the street... More

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear AnnaS, thank you very much for having taken a few moments of your valuable time to express your opinion about our Hotel during your recent stay .Comments such as the one you have kindly shared stimulate us to offer better and improved service every day. I would also like to thank you for point out our central location, service... More

Buenos Aires, Argentina
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A new hotel in a great location, the minute I saw this hotel on my trip to Madrid last year I decided I wanted to stay here. Rooms are really nice and the ckeck in process was smooth and quick. The breakfast is great and the waiters are really attentive and ready to help. We made reservations for 2 premium... More

Was this review helpful? Yes 4
Tel Aviv, Israel
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Best possible location in Madrid, good facilities, new property and great rooms (one level Junior suits) a bit noisy but didn't affect sleep quality. I'd recommend to anyone and would love to come back.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Aeilat, thank you for your excellent comments and for sharing your experience in Tripadvisor,I am glad to know that you enjoyed your stay with us during your last visit to Madrid!. The entire NH Palacio de Tepa team look forward to welcoming you back in a near future! Best regards. More

Montreal, Canada
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is centrally located within the historic city cente almost half way between the palace and the park. The hotel is also easily found from the Anton Martin metro stop (just follow the traffic to San Sebastian and the hotel is right near the corner). The room was modern and the staff was attentive. The room was always done by... More

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Magnum55 ,I would like to thank you for sharing your opinion about NH Collection Palacio de Tepa in Tripadvisor. It is a great pleasure for us to read that you enjoyed your stay with us. We all are looking forward to welcome you back in a near future. Best regards. More

West Palm Beach, Florida
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel in Madrid is perfect for walking everywhere, it is one block from the beautiful plaza Santa Ana. The building is elegant, rooms modern and clean. oncly complaint is that I expected more from the common areas.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Azmgsr firstly I would like to thank you for your comment about our Hotel, thank you for sharing your experience in Tripadvisor. In reference to the common areseas please allow me to inform you that in a few weekswe will have at the disposal of all our guest a new restaurant. The complete NH Palacio de Tepa team hope... More

Sao Paulo, SP
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sensational. Hotel with a prime location, adjacent to Plaza Angel. Close to all major attractions of the city. Easy to reach by foot to Puerta del Sol, Plaza Mayor and Mercado de San Miguel. Near the Anton Martin metro (same line connecting Atocha station). It is not hard to walk to the main museums like Reina Sofia and Prado. There... More

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Carl sk thank you very much for taking some time of your valuable time to express your opinion about our Hotel and for sharing that in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this.We... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to NH Collection Palacio de Tepa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana , Sol
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Venere, Priceline, Cheap Tickets, Agoda, Sabre Hospitality Solutions, HotelTravel.com, getaroom.com, Despegar.com, Otel, Odigeo, Tingo and Jetsetter so you can book your NH Collection Palacio de Tepa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De Tepa Hotel Madrid

962 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (216)
Viewed
Dining (4)
Viewed
Room/suite (68)
Viewed
Bathroom (28)
Viewed
Hotel & grounds (26)
Viewed
View from room (11)
Viewed
Pool/beach area (1)
Viewed
Other (78)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (660)
Viewed
Amenities (124)
Viewed
Junior Suite #103 (87)
Viewed
Restaurants and Bars (171)
Viewed
Standard Room #406 (51)
Viewed
Suite Room 202 (74)
Viewed
Suite Room 301 (10)
Viewed
Superior Room #502 (43)
Viewed
The Hotel (100)

Management photos: Courtesy of the property manager

Viewed
All management photos (87)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (9)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (70)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay