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NH Collection Palacio de Tepa

5.0 of 5 San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
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Certificate of Excellence 2014
NH Collection Palacio de Tepa
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NH Collection Palacio de Tepa
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522 reviews from our community

Traveler rating
    320
    164
    30
    7
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Sofia, Bulgaria
1 review
5 of 5 stars Reviewed yesterday NEW

The NH Palacio de Tepa location is perfect for taking a walk to marvelous places like Fuente de Neptuno, Cibeles, Plaza Mayor and many others. Service is high level - including (and not only) fluent and friendly English speaking. Premises are very well maintained. the hotel has been (and will be) our first choice for an our visit to Madrid... More 

Review collected in partnership with NH Hotels

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Begur, Spain
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This small hotel of 88 rooms is the best of the 5 star hotels in the center of Madrid. Sleek and modern interiors compliment the stately brick exterior of the Palacio de Tepa. We have loved our 2 story suite on the second floor facing the Plaza del Angel and Plaza Santa Ana. Before choosing this location for our extended... More 

Review collected in partnership with NH Hotels

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Bangkok, Thailand
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights in cold December 2014. The hotel is in the middle of Madrid, walking distrance to most of the main attachtions in the city even walk from Atocha Station (but a bit uphill). Many nice restuarants around the plaza in front of the hotel. Highly recomended to have breakfast here at the hotel. Nice!

Was this review helpful? Yes 1
London
Top Contributor
84 reviews 84 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all, I don't want to appear to negative, as although I only give them 3 out of 5, I am sure the issues we faced were not a usual occurrence. Let's do the positives first, neighbourhood is great and is a nice easy walk to main art galleries like the Prado, Thyssen and Reina Sofia, plus easy to... More 

Was this review helpful? Yes 1
Escazu, Costa Rica
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night and it couldn't have been better. After long flight from Costa Rica to Madrid it was like sleeping in heaven. We originally booked a regular room, then asked the front desk if they had a suite or something larger available. 'Yes we do" and no up charge had a beautiful suite awaiting us. The... More 

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear LadyDiana65 thank you for your excellent comments and for sharing your experience in Tripadvisor,I am glad to know that you enjoyed your stay with us during your last visit to Madrid!. The entire NH Collection Palacio de Tepa team look forward to welcoming you back in a very near future! Best regards. More 

Athens, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Supperb Breakfast! Excellent location!! Multiple choices for great tapas and copas!! Very vivid neighborhood with lots do to. Great jazz bar (the oldest in the city) just a few steps away from the Hotel. Concierge highly educated and prepared! Cleaned and quiet room!! Very nice value-for-Money!!

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear DiegoMartinFernandez firstly I would like to thank you for your great comment about our Hotel, thank you for sharing your experience in Tripadvisor. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards More 

UK
Top Contributor
63 reviews 63 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 12, 2014

Everything about this hotel is great. It's perfectly placed for access to the plazas and markets, restaurants and bars - everything is within easy walking distance. It's also a fantastic hotel - the layout is great, staff are really friendly and everything is modern. The rooms are a decent size with everything you would expect from a modern hotel. Lovely... More 

Was this review helpful? Yes 2
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Short-scuba-diver, thank you very much for having taken a few moments of your valuable time to express your opinion about The NH Collection Palacio de Tepa during your recent stay .Comments such as the one you have kindly shared stimulate us to offer better and improved service every day. I would also like to thank you for point out... More 

Houston, Texas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 4, 2014

This location is great! There are many restaurants close by and several wonderful plazas. Not far from the metro. We had the junior suite with a beautiful king size bed upstairs. The bathroom was modern and well equipped. I would really Ike to know who manufactures their wonderful hand cream. Staff are all very attentive. Breakfast had a nice variety... More 

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Merryt728 thank you for your comments about our hotel and staff and for sharing your experience in our Hotel, I am glad to know that you enjoyed your stay with us during your last visit to Madrid! Comments such as yours are inspiring for our continuous improvements. The entire NH Palacio de Tepa team look forward to welcoming you... More 

New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

This is a great hotel in an even better location. Short walk to Plaza Mayor and walking distance to most other major attractions. Lovely service. We were in Junior Suite 107 and it was very nice. The wood shutters keep out all noise and light so you can get a good sleep, even in the middle of the day. Nice... More 

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Feener65 thank you very much for having taken a few moments of your valuable time to express your opinion about our Hotel during your recent stay .Comments such as the one you have kindly shared stimulate us to offer better and improved service every day. I would also like to thank you for point out our central location, service... More 

Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

This is actually a later review but still this Hotel fantastic and worth it to be reviewed , staff is so nice and helpful. They make it simple but with generosity and serve you with kindness, really great to be there !

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Mgoular I would like to thank you for your great comment about our Hotel, thank you for sharing your experience in Tripadvisor. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards More 

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Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana , Sol
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
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Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#13 Luxury Hotel in Madrid
#14 Romantic Hotel in Madrid
#16 Business Hotel in Madrid
#23 Family Hotel in Madrid

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