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NH Collection Palacio de Tepa

5.0 of 5 San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
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Certificate of Excellence 2014
NH Collection Palacio de Tepa
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NH Collection Palacio de Tepa
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507 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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UK
Top Contributor
63 reviews 63 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything about this hotel is great. It's perfectly placed for access to the plazas and markets, restaurants and bars - everything is within easy walking distance. It's also a fantastic hotel - the layout is great, staff are really friendly and everything is modern. The rooms are a decent size with everything you would expect from a modern hotel. Lovely... More 

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Houston, Texas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This location is great! There are many restaurants close by and several wonderful plazas. Not far from the metro. We had the junior suite with a beautiful king size bed upstairs. The bathroom was modern and well equipped. I would really Ike to know who manufactures their wonderful hand cream. Staff are all very attentive. Breakfast had a nice variety... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel in an even better location. Short walk to Plaza Mayor and walking distance to most other major attractions. Lovely service. We were in Junior Suite 107 and it was very nice. The wood shutters keep out all noise and light so you can get a good sleep, even in the middle of the day. Nice... More 

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Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is actually a later review but still this Hotel fantastic and worth it to be reviewed , staff is so nice and helpful. They make it simple but with generosity and serve you with kindness, really great to be there !

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1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here four nights in mid-october to watch Athletico Madrid play. Great location, right in the middle of where you want to be with walking distances to culture, shopping and nightlife. The room we got was on the top floor. Good room, not to big but not to small. Had everything you can expect. Very fresh and clean. Nice... More 

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PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear Truls O to read comments such as these that you have kindly shared, is the best reward we can get, I would like to express our gratitude for mentioning our breakfast and service, we really appreciate it. The complete NH Collection Palacio de Tepa team look forward to seeing you soon. Best regards. More 

London, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Think this is our fourth stay at the hotel junior suite, but this time elected for a duplex rather than on the one level. Room was fantastic, with lots of nice amenities but there are a coup,e of differences. On duplex, there is no ipod dock that i could see, but there are two tvs to compensate. There is a... More 

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PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear NapoleonSnow it is a true pleasure to read that you have chosen our hotel for your last stays in Madrid I would like to thank you for taking the time to point out our location and services in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it... More 

bilbao
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 11, 2014

We had a two level room, with the bedroom upstairs. The bathroom was also really big. Everything was extremely clean and new. We had a small balcony overlooking the busy street. But when you closed the window/door, the room was silent. Professional, friendly and helpful staff. Perfect location. Great stay!

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PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Trazi firstly I would like to thank you for your great comment about our Hotel and service, thank you for sharing that in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this.We all look forward... More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2014

Arrived late morning after an 8 hours flight. Paid extra to upgrade to a better room because the one we booked was not ready for check in . No regrets because the new room has 3 terraces, is spacious and overlooks Place de Angeles, just step from Plaza Santa Ana. Great shower, bath robes, comfortable firm beds. All in all... More 

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PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Lok-Kwan thank you for your excellent comments and for sharing your experience in Tripadvisor, I am glad to know that you enjoyed your stay with us during your last visit to Madrid!. The entire NH Collection Palacio de Tepa team look forward to welcoming you back in a very near future! Best regards. More 

San Francisco, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 9, 2014

A boutique hotel with a modern decor. Very clean, comfortable beds. They have a nice breakfast buffet. I had some great fried eggs. If you go to the right as you exit the main entrance there are a number of Tapas bars. We had fun walking the narrow streets. Ask for a room that is located away from the street... More 

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PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear AnnaS, thank you very much for having taken a few moments of your valuable time to express your opinion about our Hotel during your recent stay .Comments such as the one you have kindly shared stimulate us to offer better and improved service every day. I would also like to thank you for point out our central location, service... More 

Buenos Aires, Argentina
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 8, 2014 via mobile

A new hotel in a great location, the minute I saw this hotel on my trip to Madrid last year I decided I wanted to stay here. Rooms are really nice and the ckeck in process was smooth and quick. The breakfast is great and the waiters are really attentive and ready to help. We made reservations for 2 premium... More 

Was this review helpful? Yes 5
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Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana , Sol
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#12 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#19 Family Hotel in Madrid

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