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NH Collection Palacio de Tepa

5.0 of 5 San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
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NH Collection Palacio de Tepa
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NH Collection Palacio de Tepa
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534 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Great location, the staffs were really helpful! The room that my family and I stayed were really big and we were really satisfied with it. I love their king bed, bathroom and the long hallway of the room. Great place to stay and you can call it a home if you're travelling. Tips; take some of the candies at the... More 

Was this review helpful? Yes
Subang Jaya, Malaysia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This has been the best hotel throughout my travelling in Spain. They help to upgraded my room since they were 3 person. The room was huge and the staffs were really helpful. I love the room, the long hallway, the bathroom. I love all about the hotel! Even the sweets at their reception counter :D Great location, helpful staffs, quality... More 

Was this review helpful? Yes
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Anlma it is a great pleasure that you reward us with this comment. I also would like to thank you for share your experience with the rest of the tripadvisor travelers. The NH Collection Palacio de Tepa team is looking forward to welcome you back in Madrid soon. Best regards. More 

Glasgow, United Kingdom
Top Contributor
84 reviews 84 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Members of staff were pleasant. We were offered an upgrade to a suite. It was on the second (UK first) floor, beneath a conference room and above reception. It was cramped with low ceilings and the bathroom was minuscule. My partner and I stayed in the room because we were tired and jet lagged. Breakfast was varied and food fresh.... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is located in a lively neighborhood close to Plaza Mayor. It is close to metro stations, landmarks, museums and walking distance to the palace and cathedral. We stayed for 5 nights and we were not disappointed. We opted for a junior suite and the room was spotless, well appointed, and had a lovely view of the square next... More 

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Margaret B we are really proud you have chosen NH Hotel Group for your recent stay in Madrid, I would like to express our gratitude for this excellent comments of our hotel and for sharing your experience in Tripsadvisor ,especially for point out our privileged location and our service. The complete NH Collection Palacio de Tepa team hope to... More 

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have recently returned from a short city break in Madrid where we stayed at NH Collection Palacio de Tepa. The location of this hotel was ideal. The room was fitted out to a high standard and the public areas immaculate. The staff in the hotel were both welcoming and very helpful throughout our stay especially the lady at the... More 

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Carolyn H thank you very much for taking some time of your valuable time to express your opinion about our Hotel and service, also for sharing that in Tripadvisor. I am really happy to hear you feel our diary efforts with the only goal on satisfy our guest. The complete NH Collection Palacio de Tepa team hope to see... More 

Top Contributor
177 reviews 177 reviews
46 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have recently visited Madrid staying at other properties..... I now realize this is to be my HOME IN MADRID ! Service, location, location, location ! Clean. With exquisite, simple yet elegant appointments. Highly commended !

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Chichenuxmal I really would like to express our gratitude for having taken your time to express in Tripadvisor you satisfaction with our property especially for point out our very central location. The complete NH Collection Palacio de Tepa team remain at your disposal and look forward to welcome you back in a very near future. Best regards. More 

Sofia, Bulgaria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The NH Palacio de Tepa location is perfect for taking a walk to marvelous places like Fuente de Neptuno, Cibeles, Plaza Mayor and many others. Service is high level - including (and not only) fluent and friendly English speaking. Premises are very well maintained. the hotel has been (and will be) our first choice for an our visit to Madrid... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Greetings from Madrid, Dear Mitko K thank you very much for having taken a few moments of your valuable time to express your opinion about The NH Collection Palacio de Tepa during your recent stay .Comments such as the one you have kindly shared stimulate us to offer better and improved service every day. We all look forward to hearing... More 

Begur, Spain
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2015

This small hotel of 88 rooms is the best of the 5 star hotels in the center of Madrid. Sleek and modern interiors compliment the stately brick exterior of the Palacio de Tepa. We have loved our 2 story suite on the second floor facing the Plaza del Angel and Plaza Santa Ana. Before choosing this location for our extended... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Njl14700 it is a great pleasure that you reward us with this fantastic comment. I also would like to thank you for sharing your experience with the rest of the tripadvisor travelers. The NH Palacio de Tepa team is looking forward to welcome you back in your Madrid home. Best regards. More 

Bangkok, Thailand
Contributor
18 reviews 18 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed here for 4 nights in cold December 2014. The hotel is in the middle of Madrid, walking distrance to most of the main attachtions in the city even walk from Atocha Station (but a bit uphill). Many nice restuarants around the plaza in front of the hotel. Highly recomended to have breakfast here at the hotel. Nice!

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Khunpoa I would like to thank you for taking your time to express in Tripadvisor you satisfaction with our property especially for point out our very central location. The complete NH Collection Palacio de Tepa team remain at your disposal and look forward to welcome you back in the near future. Best regards. More 

London
Top Contributor
84 reviews 84 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 9, 2015

First of all, I don't want to appear to negative, as although I only give them 3 out of 5, I am sure the issues we faced were not a usual occurrence. Let's do the positives first, neighbourhood is great and is a nice easy walk to main art galleries like the Prado, Thyssen and Reina Sofia, plus easy to... More 

Was this review helpful? Yes 1
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Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, NHHotels, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Sabre Hospitality Solutions, Agoda, HotelTravel.com, Priceline, TripOnline SA, Odigeo, Hotel.de, Tingo and Jetsetter so you can book your NH Collection Palacio de Tepa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#12 Business Hotel in Madrid
#13 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
#22 Family Hotel in Madrid

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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