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NH Collection Palacio de Tepa

#17 of 453 Hotels in Madrid
Certificate of Excellence
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San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
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NH Collection Palacio de Tepa
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558 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dublin
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed for a company function in this hotel. It is tucked away in a really central location only a short stroll from all the major sites. A great location for a short break. The hotel is located in a really nice old building and is very classy. Breakfast and lunch were excellent with lots of variety and small... More 

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Budapest, Hungary
1 review
5 of 5 stars Reviewed yesterday NEW

The building is really nice the staff is also very helpful. They offer complementary nespresso coffe in the room and also loundry on the day of arrival. The beds are really comfortable with huge flat TVs. The breakfast is outstanding when freshly squized juice is available together with a wide choice of jamon iberico and serrano.

Review collected in partnership with NH Hotels

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1 review
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed staying here. We spend 4 nights at this property. It was centrally located to some great taverns and activities. We had no problem finding good food and love walking to nearby places. It didn't feel as touristy as some of the hotels near major monuments and museums. Everyone in the hotel and at the nearby shops were very... More 

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Dublin
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was in a central spot - halfway between palace and prado and within walking distance to both. Plenty of local restaurant choice. In February it was quiet hotel but local area was busy- I would expect it gets rather noisy in later season. But hotel seems to be an oasis. Staff were very efficient but wouldn't harm if they... More 

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Vermont
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Palacio de Tepa for a week. This hotel is located in the heart of the Barrio de la Letras, a neighborhood full of life, art, and great places to eat and drink. Plaza Mayor and Puerta del Sol, the main commercial area and the most emblematic museums (Prado, Thyssen, Sofia) are all in walking distance (5-15 mins).... More 

Was this review helpful? Yes 2
PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear Threedogsphoto thank you very much for taking some time of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards More 

Cork, Ireland
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed in this hotel a few days ago. The bed was the most comfortable I have slept in for a long time. The staff could not have been more courteous, pleasant or helpful (it is a pity they don't work in every hotel, they were a credit to the hotel). The room was clean and wonderfully... More 

Was this review helpful? Yes 1
PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear Paulaosullivan12, thank you for your excellent comments about our hotel and staff and for sharing your experience in in Tripadvisor, I am glad to know that you enjoyed your stay with us during your last visit to Madrid! Comments such as yours are inspiring for our continuous improvements. The entire NH Palacio de Tepa team look forward to welcoming... More 

Winnipeg
Top Contributor
61 reviews 61 reviews
41 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Best location in Madrid old city. All major sites within easy walking distance. Great breakfast. Just make sure you book with bed and breakfast. Includes made to order hot eggs and exceptional fresh fruit bar. Internet speed very good. Beds are very comfortable. Rooms are small but okay for Europe. Many excellent restaurants within walking distance.

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PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear Red_River_Canada thank you very much for taking moment of your valuable time to express your satisfaction whit the NH Collection Palacio de Tepa during your recent stay. Comments such as the one you kindly shared are inspiring for our continuous improvement. The complete Hotel Team look forward hearing from you soon. Best regards. More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I loved this hotel. Our room was big and luxurious, despite getting a twin bed we were happy wit the room size. The hotel was right in the heart of the city, it was surrounded by bars and great places to eat. We were very close to the main shopping area. It was about a 15-20 minute... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
PalaciodeTepa, Guest Relations Manager at NH Collection Palacio de Tepa, responded to this review

Dear Mala P firstly I would like to thank you for your great comment about our Hotel, thank you for sharing your experience in Tripadvisor. We highly value your opinion in our process of continuous improvement. The complete NH Palacio de Tepa team hope to see you soon!!! Best regards More 

Barnsley, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed in this hotel for 5 nights.location is very central and a good base to explore madrid.the hotel itself was ok.we had a room on the top floor and found it a bit dark as the only natural light was from a skylight.the only other issue was that we had to fill the bath using the hand held shower.

Review collected in partnership with NH Hotels

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London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at NH Collection Palacio de Tapa for 2 nights (Monday/Tuesday). The hotel is amazing! It's so modern right near the centre of town. It's about a 3 minute walk to Sol which is the hub of Madrid. The hotel bed was super comfy. You are given a selection of pillows by default but you have the option to... More 

Was this review helpful? Yes 1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear WendyH03 firstly I would like to thank you for your great comment about our Hotel and service, thank you for sharing that in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this.We all look forward... More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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