We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Madrid Airport

#147 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Hotel deals
Calle Lola Flores 1, 28022 Madrid, Spain
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza Madrid Airport
Professional photos View all
Browse nearby
Crowne Plaza Madrid Airport
Write a Review

408 reviews from our community

Traveler rating
    141
    181
    41
    24
    21
See reviews for
107
86
40
120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (408)
  • Mar-May only
    (117)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (105)
  • Dec-Feb only
    (87)
All months
There are newer reviews for Crowne Plaza Madrid Airport
See the most recent reviews
Sydney, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 2, 2012

Crown Plaza a big brand and is present aross the globe, i must say the service was very very dissapointing. i had landed in madrid on th the 3rd and we were off the valencia from there. as we were flying out from MAdrid only, we chose to see it in the end. For tourist's its not a ideal deal,... More 

Was this review helpful? Yes 1
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Thank you for your review regarding your recent stay at the Crowne Plaza Madrid Airport, Spain. It is regrettable that you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

Welwyn Garden City, United Kingdom
Top Contributor
66 reviews 66 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 1, 2012

We needed an overnight stop in Madrid between flights and this hotel was superb. It is about 15 or 20 minutes from the airport - but the shuttle bus responds very quickly to telephone requests (all the hotel shuttle bus telephone numbers are posted on a notice at the bus stop: remember to add the Spanish country code (+34)!). I... More 

Was this review helpful? Yes 1
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. We note with pleasure that your experience at Crowne Plaza Madrid Airport was a great one and that you found the rooms to be spacious and clean and comfortable. Thank you for your feedback and also for your recommendation. With best regards, More 

Wakefield, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2012 via mobile

The hotel is very good value for money but is in an inconvinent location. We couldn't find a bus from the airport to the hotel so ended up paying an unbelievable €28 euros for a taxi!!! (the hotel was only 3 miles away.) The biggest let down was the staff. On arrival the girl on the reception wouldn't even say... More 

Was this review helpful? Yes 3
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More 

Albany, New York
Top Contributor
138 reviews 138 reviews
35 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed April 22, 2012

We stayed at the Crown Plaza airport Madrid April 2012. We found the hotel to be very clean and modern. We checked in at midnight for a 10 a.m. flight. We arrived at 12:00 a.m. and were in our room in fifteen minutes. Parking is 7 euros per day. The hotel staff speaks english and were friendly to deal with.... More 

Was this review helpful? Yes
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at CP Madrid Airport. We note with pleasure that your experience at CP Madrid Airport was a great one . Thank you for your feedback and also for your recommendation. With best regards, Ana Calvín More 

Porto, Portugal
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2012

Great room with plenty of space and free coffe machine! Well located near the Barajas airport! Poor staff in the loby!

Was this review helpful? Yes
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at CP Madrid Airport with your family. We note with pleasure that your experience at CP Masdrid Airport was a great one. Thank you for your feedback and also for your recommendation. With best regards, Ana Calvin More 

Manchester, United Kingdom
Top Contributor
156 reviews 156 reviews
80 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed March 30, 2012

I have visited this location - and reviewed it before. It was interesting to come back a year later and see how it has evolved. The Crowne Plaza is in the same group of InterContinentals and Holiday Inns (there's a Holiday Inn Express across the road) and is well up to standard for this more upmarket brand within the group.... More 

Was this review helpful? Yes
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at CP Madrid Airport with your family. We note with pleasure that your experience at CP Madrid Airport was a great one and that you found the rooms to be spacious and clean and comfortable. Thank you for your feedback and also for your recommendation. With best... More 

Zurich
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 25, 2012 via mobile

Although I spent only one night here , the cleanness and moderness of the rooms, the friendliness of the staff and the price convinced me to stay again, if I wanted to come for vacation. For business purposes it would have been better , if it had good wireless reception also in the rooms. The strength of the signal was... More 

Was this review helpful? Yes
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. We note with pleasure that your experience at CP Madrid Airport was a great one and that you found the rooms to be spacious and clean and comfortable. Thank you for your feedback and also for your recommendation. With best regards, More 

Detroit, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 20, 2012

This is a nice hotel, but it is very far from anything. There is no WiFi in the rooms.

Was this review helpful? Yes
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. We note with pleasure that your experience at CP Madrid Airport was a great one and that you found the rooms to be spacious and clean and comfortable. Thank you for your feedback and also for your recommendation. With best regards, More 

Foresthill, Ca
Top Contributor
57 reviews 57 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 18, 2012

New hotel near Madrid Barajas Airport......Service was very good and personable....Rooms were nice with comfortable bed and hardwood floors, nice bathroom. All in all a very good facility... It is near the airport and off of a main freeway but is located in an industrial area, no restaurants or clubs nearby. Also, make sure you find this place on your... More 

Was this review helpful? Yes 1
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at CP Madrid Airport. We note with pleasure that your experience at CP Madrid Airport was a great one and that you found the rooms to be spacious and clean and comfortable. Thank you for your feedback and also for your recommendation. With best regards, More 

Peterborough, Canada
Top Contributor
133 reviews 133 reviews
46 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 13, 2012

Newer hotel, very clean, bright and modern with warm relaxing color scheme. Very few people here, perhaps because there are no facilities nearby. It is located in an area that appears to have been planned to be a hotel, restaurant, shop area near airport but none of this has happened. A couple of other hotels nearby but may not be... More 

Was this review helpful? Yes
CPMManagement, Director de Relaciones Públicas at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at CP Madrid AIrport with your family. We note with pleasure that your experience at CP Madrid Airport was a great one and that you found the rooms to be spacious and clean and comfortable. Wifi es available in all areas , rooms from 1st May. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

244 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Room/suite (42)
Viewed
Bathroom (19)
Viewed
View from room (3)
Viewed
Hotel & grounds (15)
Viewed
Dining (7)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (142)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (13)
Viewed
Dining (8)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (4)
Viewed
Other (79)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question