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All 458 Madrid hotels

Crowne Plaza Madrid Airport

4.0 of 5 Hotel   |   Calle Lola Flores 1, 28022 Madrid, Spain
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77%
Ranked #128 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
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288 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Malaga, Spain
Top Contributor
57 reviews 57 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel was more or less what you would expect from a transit / airport hotel. Serving as this it gets a strong 3.8 stars from me... however if people were to come here to explore madrid it gets a 2 star as it is NOWHERE CLOSE TO MADRID... approx. 25-30€ in a taxi to Madrid one way. The area... More

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Machida, Japan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The room was very spacious and I had a comfortable stay. The staff wasn't very friendly but they offered one free soft drink and an aroma oil set for a good sleep. The transportation service to the airport was not too great and I had to wait more than an hour at the airport. 部屋はとても広く快適に過ごせました。スタッフはフレンドリーではありませんでしたが、お部屋にはソフトドリンクサービスと無料の快眠用アロマオイルのサービスがありました。 シャトルバスサービスがあまり便利ではなく、空港で1時間以上待たなければいけませんでした。

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. We´re really sorry for all inconvenences. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

San Diego, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night before flying back to the US. Awesome rooms with great beds, HD TVs, good bathroom and great reading lights. Hotel is only three years old and also offers complimentary transportation to airport and free Wi-fi. All very modern and meal in restaurant while casual was good. Good health club and no charge. If anyone is... More

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Perth, Australia
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Previously stayed at Hilton for transit purposes but ends up expensive. Crowne Plaza more reasonable although a little further to travel by road (actually closer to airport as crow flys, but by road takes longer). Was 30 Euros taxi to get there only because I could not find there shuttle service and it was very late at night. Shuttle apparently... More

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Sydney
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a bit concerned when airport information staff said the hotel shuttle came only every 30 mins, when I called the hotel, they said next 10 mins and it actually came in 20 mins. So this end of it might need to change to be more consistent and preferably more frequent. Going back to the airport, be sure to... More

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Curacao
Top Contributor
56 reviews 56 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is what a business hotel should be...nice and comfortable rooms..large bathrooms with tub...24h room service, airport shuttle...I have no complaints except the €25 taxi fare from the airport to the hotel, but this has nothing to do with the hotel...no metro stops nearby :(...staff is great

Was this review helpful? Yes 1
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Cascais, Portugal
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its a very nice and cozy hotel. Helpful staff, close to AENA headquarter and IVECO, prompt shuttle from and to airport, comfortable rooms, nice breakfast, small gym. There are no close public transports.

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Bus Stop is 500 meters from our hotel. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Warsaw, Poland
Top Contributor
50 reviews 50 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an airport hotel so there is little one can say about location. Rooms are soundproof with double windows. It is a contemporary hotel, well maintained and clean. I got an upgrade to a suite which had an enormous bed, great sofa and both great shower and a whirlpool bath. A nice touch is aromatherapy that is supposed to... More

Was this review helpful? Yes 1
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. We´re really sorry for all inconvenences. Shuttle service works properly, We ´ll check the service. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Halifax, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

I booked this hotel in the middle of two return trips to Singapore based on it's proximity to the airport, the free shuttle service and the modern look to the rooms. I arrived into MAD just after 10am and made my way to the hotel bus pick up point. It took quite some time and a couple of phone calls... More

Was this review helpful? Yes 1
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Montreal, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2014

A brand new property, the Crowne Plaza is a f modern and clean hotel offering excellent accommodations for business or airport access. This property is run as a franchise and this shows in some aspects that are not completely in line with this chain's standards, although the majority of divergences are good. The rooms are large and comfortable with good... More

Was this review helpful? Yes
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

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Additional Information about Crowne Plaza Madrid Airport

Address: Calle Lola Flores 1, 28022 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Madrid Airport 4*
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Also Known As:
Crowne Plaza Madrid Airport Hotel Madrid

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Amenities

Business Center with Internet Access Restaurant Room Service
Hotel Style
#29 Best Value Hotel in Madrid #79 Business Hotel in Madrid #80 Luxury Hotel in Madrid #102 Family Hotel in Madrid
Hotel Class
Number of rooms
9

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