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All 458 Madrid hotels

Crowne Plaza Madrid Airport

4.0 of 5 Hotel   |   Calle Lola Flores 1, 28022 Madrid, Spain
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77%
Ranked #128 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Alex F
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284 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Such a nice staff, great room and all for a great price! Everyone who worked there that I encountered was very polite and spoke English very well. The complimentary mini bar was very nice. They offered a free shuttle to your terminal which was great. The rooms were fantastic and so clean!!! Next trip to Madrid I will stay there... More

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Johannesburg, South Africa
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent one night at this Hotel during a business trip. I was pleasantly surprised by the new, modern and large rooms. A great place for an overnight transit stay. My room was on the ground level and extremely quiet. I could not fault the room in any way. I had dinner in the restaurant which was good. If I... More

Was this review helpful? Yes 2
Kolkata (Calcutta), India
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Crowne Plaza Madrid is an excellent hotel near the airport. I stayed in deluxe room. It was very good, neat and clean. The toilet was very good. The bed was excellent. It had free wifi with good speed. The breakfast in restaurant was very good. It has pick up and drop facility from the airport. The gym is also very... More

Was this review helpful? Yes 1
Malaga, Spain
Top Contributor
57 reviews 57 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was more or less what you would expect from a transit / airport hotel. Serving as this it gets a strong 3.8 stars from me... however if people were to come here to explore madrid it gets a 2 star as it is NOWHERE CLOSE TO MADRID... approx. 25-30€ in a taxi to Madrid one way. The area... More

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Machida, Japan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The room was very spacious and I had a comfortable stay. The staff wasn't very friendly but they offered one free soft drink and an aroma oil set for a good sleep. The transportation service to the airport was not too great and I had to wait more than an hour at the airport. 部屋はとても広く快適に過ごせました。スタッフはフレンドリーではありませんでしたが、お部屋にはソフトドリンクサービスと無料の快眠用アロマオイルのサービスがありました。 シャトルバスサービスがあまり便利ではなく、空港で1時間以上待たなければいけませんでした。

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. We´re really sorry for all inconvenences. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

San Diego, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night before flying back to the US. Awesome rooms with great beds, HD TVs, good bathroom and great reading lights. Hotel is only three years old and also offers complimentary transportation to airport and free Wi-fi. All very modern and meal in restaurant while casual was good. Good health club and no charge. If anyone is... More

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Perth, Australia
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Previously stayed at Hilton for transit purposes but ends up expensive. Crowne Plaza more reasonable although a little further to travel by road (actually closer to airport as crow flys, but by road takes longer). Was 30 Euros taxi to get there only because I could not find there shuttle service and it was very late at night. Shuttle apparently... More

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CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Sydney
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a bit concerned when airport information staff said the hotel shuttle came only every 30 mins, when I called the hotel, they said next 10 mins and it actually came in 20 mins. So this end of it might need to change to be more consistent and preferably more frequent. Going back to the airport, be sure to... More

Was this review helpful? Yes 2
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Curacao
Top Contributor
56 reviews 56 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is what a business hotel should be...nice and comfortable rooms..large bathrooms with tub...24h room service, airport shuttle...I have no complaints except the €25 taxi fare from the airport to the hotel, but this has nothing to do with the hotel...no metro stops nearby :(...staff is great

Was this review helpful? Yes 1
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Cascais, Portugal
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its a very nice and cozy hotel. Helpful staff, close to AENA headquarter and IVECO, prompt shuttle from and to airport, comfortable rooms, nice breakfast, small gym. There are no close public transports.

Was this review helpful? Yes
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Bus Stop is 500 meters from our hotel. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

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Additional Information about Crowne Plaza Madrid Airport

Address: Calle Lola Flores 1, 28022 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Madrid Airport 4*
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Also Known As:
Crowne Plaza Madrid Airport Hotel Madrid

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Amenities

Business Center with Internet Access Restaurant Room Service
Hotel Style
#30 Best Value Hotel in Madrid #78 Business Hotel in Madrid #79 Luxury Hotel in Madrid #103 Family Hotel in Madrid
Hotel Class
Number of rooms
9

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