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Crowne Plaza Madrid Airport

4.0 of 5 Calle Lola Flores 1, 28022 Madrid, Spain
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Certificate of Excellence 2014
Crowne Plaza Madrid Airport
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Crowne Plaza Madrid Airport
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356 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guaynabo, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night on my return home from a trip to Turkey. This hotel has the best beds and pillows ever tried in a hotel. The front desk personnel is very friendly and the Restaurant very good too.

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Gosport, United Kingdom
Top Contributor
87 reviews 87 reviews
35 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

spent one night here. shuttle available free of charge. hotel out the way but for 75 euros its incredible value. spacious rooms with 2 king beds. quiet calm andxrelaxing and recommended 5 stars at 3 star prices

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Dublin, Ireland
Top Contributor
246 reviews 246 reviews
174 hotel reviews
358 helpful votes 358 helpful votes
5 of 5 stars Reviewed 2 weeks ago

LOCATION & ATTRACTIONS NEARBY *** Crowne Plaza Madrid Airport is actually located good few kilometers from the airport and it is not that easy there without a Sat Nav device. It is actually even worst to get to the airport. As far as I have seen, there is a shuttle van (on request) which can be ordered, which might be... More 

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Mannheim, Germany
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very clean and modern. Rooms are very well appointed, modern furnishings and clean. Very good size, great bed, sheets, pillows, etc. Modern, clean bathroom. Breakfast is also well appointed. Staff are friendly and helpful. I stopped in for a quick night between flights connecting through Barajas. The hotel is not too far from the airport. If arriving... More 

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Warner Robins, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at the Crowne Plaza in Nov 14 while traveling abroad. It was an awesome experience! Spacous elegant large room with two double beds. The bathroom was huge with a big bath tub and shower with aminities. Spotlessly clean. Staff was outstanding. Service was great. Airport shuttle was on time, driver was good and helpful... More 

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Idyllwild, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I used the Crowne Plaza Madrid Airport for 2 nights in October/November 2014 when we arrived in Spain and upon leaving Spain. They have a shuttle which operates every 20 minutes, the staff is very helpful and friendly, and the breakfast buffet served (also other meals if necessary) is excellent. We plan to use this hotel again... More 

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4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As usual Crowne Madrid meets the expectation for the Crowne standard around thw world. Breakfast is excellent, room was McLean and negar to the airport. Only issue is to do not have a person to grab your baggages

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13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel it's quite good room nice staff clean very good price , nice and wide parking , booked for 13 nights . but only good for the people how came for course in cae or in the airport area , the locations its nothing's around you need to rent a car or use the shuttle bus.

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Ballan, Australia
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Crowne Plaza at Madrid Airport is handy to the airport with a shuttle service. You must phone the hotel from the airport, however to get a shuttle, and it may take a while for it to turn up. The rooms were clean and the staff friendly and helpful. Although virtually on the end of the runway, the insulation makes... More 

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Sandy, Utah
Top Contributor
69 reviews 69 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very disappointed! The staff and the hotel itself were OK, not typical excellent HIE standards but OK. The worst part was in getting to the hotel. We called the hotel from the airport to arrange for a shuttle. They said it would be there in about 10 minutes. Thirty-five minutes later we called again and they said it would be... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Madrid Airport, responded to this review

Dear inspectordude, Thank you for taking the time to write your review following your recent stay. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on and sincerely regret that we did not meet your expectations with regards to the shuttle service. We don't want any... More 

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Additional Information about Crowne Plaza Madrid Airport

Address: Calle Lola Flores 1, 28022 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Madrid Airport 4*
Number of rooms: 9
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Also Known As:
Crowne Plaza Madrid Airport Hotel Madrid
Hotel Style:
#24 Best Value Hotel in Madrid
#58 Business Hotel in Madrid
#71 Luxury Hotel in Madrid
#76 Family Hotel in Madrid
#137 Romantic Hotel in Madrid

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