We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

Crowne Plaza Madrid Airport

4.0 of 5 Hotel   |   Calle Lola Flores 1, 28022 Madrid, Spain
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Madrid Airport to your Saves list
Crowne Plaza Madrid Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
77%
Ranked #123 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
MOU H Ottawa, Canada
  • Overview
  • Reviews (296)
  • Photos (188)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (37)
  • Location
  • More
Write a Review

296 people have reviewed this hotel

Traveler rating
    108
    122
    35
    19
    12
See reviews for
72
61
32
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I like the stay at this hotel , well it's Crown Plaza brand name but for a price of a cheap motel ! Never think twice take it and trust the Brand ! It's very good hotel near the airport has free shuttle and somewhat close to a huge mall walkable distance ,

Was this review helpful? Yes 1
Ipswich, United Kingdom
Top Contributor
67 reviews 67 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is extremely close to the airport and thus very convenient if one has overnight transit. The Shuttle bus to the hotel worked perfectly well. What is ridiculous is that the holiday inn express has no such service and yet is literally across the road! The check-in was quite painless and I was find an extremely pleasant very close... More

Was this review helpful? Yes
San Juan, Puerto Rico
Top Contributor
106 reviews 106 reviews
43 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel was clean and fairly new. We had complementary items from a limited room mini bar, which included 2 waters bottles, coffee, orange drink and a Pepsi. The room looked new. The main issue was the impersonal and detached service, which is uncommon in Spain. For example, we asked for power adapters and they refused to charge a deposit... More

Was this review helpful? Yes
Mexico City, Mexico
Top Contributor
165 reviews 165 reviews
70 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is marked as an airport hotel, but it is about 15 minutes away. The shuttle is not very efficient, I waited for 45 minutes for it. It is very far from downtown. Next time I rather take the bus from the Airport to the Atocha Train Station, that leaves every 20 minutes, and stay in downtown. Getting back to... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Such a nice staff, great room and all for a great price! Everyone who worked there that I encountered was very polite and spoke English very well. The complimentary mini bar was very nice. They offered a free shuttle to your terminal which was great. The rooms were fantastic and so clean!!! Next trip to Madrid I will stay there... More

Was this review helpful? Yes
Johannesburg, South Africa
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent one night at this Hotel during a business trip. I was pleasantly surprised by the new, modern and large rooms. A great place for an overnight transit stay. My room was on the ground level and extremely quiet. I could not fault the room in any way. I had dinner in the restaurant which was good. If I... More

Was this review helpful? Yes 2
Kolkata (Calcutta), India
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Crowne Plaza Madrid is an excellent hotel near the airport. I stayed in deluxe room. It was very good, neat and clean. The toilet was very good. The bed was excellent. It had free wifi with good speed. The breakfast in restaurant was very good. It has pick up and drop facility from the airport. The gym is also very... More

Was this review helpful? Yes 1
Malaga, Spain
Top Contributor
57 reviews 57 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was more or less what you would expect from a transit / airport hotel. Serving as this it gets a strong 3.8 stars from me... however if people were to come here to explore madrid it gets a 2 star as it is NOWHERE CLOSE TO MADRID... approx. 25-30€ in a taxi to Madrid one way. The area... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Madrid Airport, responded to this review

Dear Mr_Journey, Your review about your stay at our hotel is highly appreciated. I am happy to read you like our room accommodations and breakfast. However, I am sorry the location of the hotel fell below your expectations. This comment will definitely be looked into by the appropriate department. Again, thank you for leaving a feedback. I hope that you... More

Machida, Japan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 15, 2014

The room was very spacious and I had a comfortable stay. The staff wasn't very friendly but they offered one free soft drink and an aroma oil set for a good sleep. The transportation service to the airport was not too great and I had to wait more than an hour at the airport. 部屋はとても広く快適に過ごせました。スタッフはフレンドリーではありませんでしたが、お部屋にはソフトドリンクサービスと無料の快眠用アロマオイルのサービスがありました。 シャトルバスサービスがあまり便利ではなく、空港で1時間以上待たなければいけませんでした。

Was this review helpful? Yes
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. We´re really sorry for all inconvenences. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

San Diego, CA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 14, 2014

Stayed here for one night before flying back to the US. Awesome rooms with great beds, HD TVs, good bathroom and great reading lights. Hotel is only three years old and also offers complimentary transportation to airport and free Wi-fi. All very modern and meal in restaurant while casual was good. Good health club and no charge. If anyone is... More

Was this review helpful? Yes
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this review

Dear Guest, We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport. Thank you for your feedback . With best regards, Hotel Crowne Plaza Madrid Airport More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Madrid Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Madrid Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Madrid Airport

Address: Calle Lola Flores 1, 28022 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Madrid Airport 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Agoda, Travelocity, Expedia, Tingo, TripOnline SA, BookingOdigeoWL, Hotels.com, Priceline, Venere and HotelsClick so you can book your Crowne Plaza Madrid Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Madrid Airport Hotel Madrid

188 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (20)
Viewed
Bathroom (14)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (139)
Viewed
Room/suite (32)
Viewed
Dining (11)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (4)
Viewed
Hotel & grounds (10)
Viewed
Other (75)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Madrid with
any amenities

Amenities

Business Center with Internet Access Restaurant Room Service
Hotel Style
#24 Best Value Hotel in Madrid #75 Luxury Hotel in Madrid #76 Business Hotel in Madrid #85 Family Hotel in Madrid
Hotel Class
Number of rooms
9

Questions & Answers

Questions? Get answers from Crowne Plaza Madrid Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer