If you are in charge of travel and have to put someone a 20 Euro (~$35 cab ride with tip) in the middle of nowhere. We spent 30 euros just to get to a pharmacy, 85 to get to and from Madrid! The employees were not helpful at all. Seemingly didn't understand my spanish where everyone else did the whole... More

Room 215 had two beds, a desk and chair, a kettle, ice bucket, television on the wall, mini bar, a side chair with a dining table, and amazing lighting throughout. The room also had one telephone but no clock unless you count the one on the television. The bathroom had a tub with a separate shower, a bidet, nice amenities,... More

I landed in Madrid along with my family at 1530 hrs and reached Crowne Plaza Madrid Airport at 1630 hrs on April 07, 2013. While completing the check-in formalities in the lobby of the hotel, in-front of the eyes of hotel staff, a thief picked up my wife’s bag containing cash, credit cards, and insurance certificates along with other essentials... More

great location, quiet, excellent beds, large rooms, large well equipped bathroom , friendly helpfull English speaking personnel, good breakfast. well, it is in the middle of nowhere ... but it took me only 15 min to drive to Madrid for a dinner.. and I slept with open windows in complete quiet after that... may sound strange but its the best... More

This is a new hotel and located very close to Madrid airport, which is ideal for one night stay either before or after a flight. The room was superb, very well appointed and spotlessly clean. The staff were extremely helpful and polite. And the best sound proofing I have ever known. The flight path is over the hotel and I... More

I am hoping for other travelers that the restaurant in this hotel was having a bad night. After all, it was Holy Week this past week. So this past Tuesday night, after check-in, we had dinner in the restaurant, since there is not place around the hotel to go, being in the middle of nowhere. My steak choices for doneness... More

Stayed one night before a flight from Madrid airport - waited 40mins before the shuttle bus turned up on the airport.check in was ok,not much was said,no information etc about the hotel or services.I had to go back and ask for breakfast options. It was nowhere around the hotel where we could buy snacks or something light for breakfast.I was... More

I stayed with a group in Crowne Plaza Madrid Airport in October 2012. Rooms are really great in size with absolute sound proofing. Staff was really helpful in supplying small helps to our group members. Hotel has a free Shuttle service from Airport. One need to prebook the same.

At the end of a three week trip to Spain we needed one night in Madrid due to our flight schedule. We chose the Crown Plaza based on their pricing and the fact that internet was included at not cost. The pricey Hilton wanted 20 Euros for one day of internet. What a surprise to find luxurious rooms, great service,... More