We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Be Live City Center Madrid Santo Domingo

C/ San Bernardo 1, 28013 Madrid, Spain (Formerly Mercure Madrid Santo Domingo)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Be Live City Center Madrid Santo Domingo
Professional photos View all
Browse nearby
Be Live City Center Madrid Santo Domingo
Write a Review

1,383 reviews from our community

Traveler rating
    233
    538
    353
    171
    88
See reviews for
206
603
122
243
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1383)
  • Mar-May only
    (348)
  • Jun-Aug only
    (409)
  • Sep-Nov only
    (348)
  • Dec-Feb only
    (278)
All months
1 review
3 of 5 stars Reviewed 5 days ago NEW

I usually stay in the hotel on my business trips to Madrid. It has a good location in the center of Madrid. The standard of the rooms is average and a bit out-dated. Breakfast is good for the standard of the hotel but not over average. It is always the same and gets boring if you stay several days. Excellent... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My partner and I visited this hotel after careful consideration of reviews from Trip Advisor. I wish we had visited a different hotel as there must surely be better hotels than this one in such a stunning city. We were in room 204 which had two narrow windows, one in the bedroom/living area and one in the bathroom. The bathroom... More 

Was this review helpful? Yes
Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We chose this hotel as it has a great location. However that's about it. A surly reception was the start. The rooms are tired, infact in desperate need of an overhaul as this would be the saddest Mecure we have ever stayed at and Mecure should take a good look. Cracked handbasin, discoloured and patched bath, mouldy and missing bath... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My girlfriend and I recently stayed at the Be Live Santo Domingo. It is a decent hotel, in a great location, just minutes from the Royal Palace, central shopping and a stones throw from good restaurants and bars. They provide a varied buffet selection for breakfast, enjoyed each morning. The rooms were comfortable, only a little tired with coming of... More 

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Top Contributor
60 reviews 60 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want to be in the herart of Madrid then stay here. It is right next to a metro station but we walked everywhere as Madrid is so compact. The rooms are quite small but as it is an older hotel, this is to be expected in Mardrid. Our room had fun wallpaper of the Mardid skyline on two... More 

Was this review helpful? Yes 1
Burnley
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A good base for your visit to Madrid. Lots of nice bars and restaurants in the immediate vicinity. The metro station is right on the doorstep so you will find all the sights of Madrid easily within your reach. We’ve stayed here 10 years ago when it was part of the Best Western group. It had since merged with the... More 

Was this review helpful? Yes 2
San Diego
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in the center of things in the city. Great old downtown feeling here with cafes and plazas and metro stops all nearby. It is a bit noisy, so bring ear plugs. The room is smaller than I would have expected but since this was my first time in Madrid, I don't really know what the standards are.... More 

Was this review helpful? Yes
Vienna, Wien, Austria
Top Contributor
75 reviews 75 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 20, 2015

On the positive note: Nice Boutique-type of Hotel, cool design. Rooms rather small (as common in this type of Hotel). Great location in the center of Madrid, good pricing. What did not work: Room very loud - the folks in the room next to me were talking (not shouting) till around 2:30 am - and I could understand every single... More 

Was this review helpful? Yes
Las Palmas de Gran Canaria, Spain
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 1, 2015

All ok. Big room (536) good 4 star hotel in the city centre of madrid. Rate and quality ok. Breakfast buffet with all what you need, even fresh orange juice. Rooms refurbished and lightly. Nice and quiet rooms. 2 min to the Main Street gran via. For shire I come back.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 27, 2015

I stayed here for 2 nights with my partner as a weekend break. When I arrived the male receptionist was not friendly and simply curt. He took a while to check us in - I started to wonder if it was their antiquated system or a new law where they had to enter everything from our passport. When we finally... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

1,035 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (296)
Viewed
Bathroom (52)
Viewed
View from room (18)
Viewed
Hotel & grounds (48)
Viewed
Room/suite (75)
Viewed
Pool/beach area (11)
Viewed
Dining (9)
Viewed
Family/play areas (1)
Viewed
2:49
Videos (1)
Viewed
Other (81)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (699)
Viewed
Amenities (14)
Viewed
Corner Room (70)
Viewed
Daliliana Thematic Superior Room (61)
Viewed
Double Superior Room (84)
Viewed
Restaurants and Bars (113)
Viewed
Solarium Pool (31)
Viewed
Standard Room (57)
Viewed
Standard Thematic Room (63)
Viewed
The Hotel (87)
Viewed
Triple Thematic Room (46)
Viewed
Unique Suite (73)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (23)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (3)
Viewed
Bathroom (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question