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Be Live City Center Madrid Santo Domingo

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C/ San Bernardo 1, 28013 Madrid, Spain (Formerly Mercure Madrid Santo Domingo)
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Be Live City Center Madrid Santo Domingo
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1,408 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My second visit at the Mercure Santo Domingo. Very helpful staff, fantastic location, and a great pool if you are visiting in the summer period. The best part of this trip was having a great hotel to come back to after an equally great holiday. I would recommend the Mercure Santo Domingo with high regard, and would definitely be visiting... More 

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Didcot, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Booked room with breakfast for long weekend away but booking mess up meant we were given an economy room without breakfast. I rang Expedia and was told to pay for breakfast and try to claim for refund. Room was noisy (next to cleaners store) and basic with no headboard and had pillar in centre of room restricting space. Staff seemed... More 

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Travelers are raving about these Madrid hotels

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Everything good but not exceptional - the very best thing about this hotel is the location- right in the hub of things. No more than1/2 hour walk to everything I wanted to see. The review would have been a 3 but I gave an extra point for the location.

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Paris, France
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a long weekend and picked this hotel because of the rooftop terrace/pool and the central location. Completely agree with comments about "friendliness" by receptionists from other travellers - our check-in and check-out was quick and easy. We had a room on the 2nd floor, at the end of the corridor so there wasn't much noise except from... More 

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Geordieland
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

me and my daughter stayed at this hotel last week for four nights. booked through british airways it was a reasonable price for bed and breakfast with a roof top pool. we arrived on Saturday evening and there was a wedding reception taking place. the glass lighting in the lobby and reception were impressive. the unusual winding staircase to our... More 

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Greater London, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

So to set the stall out...i went as part of a stag do (group of 24)... this can normally present an issue with some hotels. however this hotel were very accommodating. The location is great, right in the centre of town with everything u want on your door step. The room had two beds and was very well equipped. only... More 

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Bunbury, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We got a taxi from the train station to the hotel. When he had never heard of the hotel it was a worry. But being an optimist it didn't concern me much. On arrival we couldn't find the enterince but with the help of the taxi driver we found it. Approaching reception we knew things were not as described on... More 

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Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly, for the price we paid you CANNOT beat the location of the hotel. The taxi to the airport was 35euros, but there seems to be a standard 30euro charge for any trip from the airport into the centre. On the way home we decided to use the metro which was about 9euros (for two people) and was really quite... More 

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High Wycombe
Top Contributor
161 reviews 161 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What a great deal: central but not too busy, metro just over road, places in plaza to eat, drink with a safe neighbourhood feel. Hotel is plush enough, free wi-fi, cool roof top bar with great views (pool from mid May); standard rooms small but clean, staff helpful. Only downs on room, fridge gets in way one side of bed,... More 

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Beverly, Massachusetts
Top Contributor
91 reviews 91 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has a great location and looks super trendy from the outside. On the inside, they're check in takes forever, the rooms are so so small and nobody who worked there was nice. Breakfast was cold, which doesn't work for eggs.

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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