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Be Live City Center Madrid Santo Domingo

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C/ San Bernardo 1, 28013 Madrid, Spain (Formerly Mercure Madrid Santo Domingo)
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Be Live City Center Madrid Santo Domingo
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1,439 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Andrews, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have to agree with just about everyone else who hs reviewed this hotel. The location is great - you can walk everywhere in Madrid from here, and, if you don't feel like walking, the Metro is literally at the front door. The staff are fine and the rooms are, well, adequate. They are a trifle small, and the safes... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Definetly not a 4 star. Rooms are very small. Literally room for the bed and desk. Not big enough for two people. Asked to change rooms and staff weren't happy they showed me another room the exact same size. I was disappointed thinking there was nothing they could do. Later I decided I didn't want it to ruin my holiday... More 

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Travelers are raving about these Madrid hotels

Vienna, Austria
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Through booking.com I got an amazing deal for 2 nights at Santo Domingo Hotel. previous reviews were positive & with strong emphasis on the perfect city location, which I can totally confirm! No need for underground or big bus ticket! main shopping streets & all sights can easily be reached by walk (bring some comfortable shoes with u) Rooftop pool,... More 

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London, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was fine, breakfast was good, with a large selection and the location is great. However I was disappointed that the pool was not open when I stayed because "it is closed in winter". I stayed in May when it was high 20's during the day! A nice dip after a hot day exploring the manifold delights of Madrid would... More 

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Newton Abbot, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a 3 night break the staff were very helpful and friendly, nothing was too much trouble for them.The hotel was spotless and it was so nice having clean sheets and towels everyday the room was of a high standard and even though you are in the middle of a big city the glazing kept out all... More 

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Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Great location, terrible staff and overpriced room. We booked this hotel mainly as we wanted to relax on the sun terrace in the afternoon. We planned our days around this after asking staff each morning what time the terrace opened, each time we returned the terrace wasn't open and we were told it wouldn't open. The rooms are ok but... More 

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Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a few nights on business, great central location. Plenty places to walk to and great tapas bars around. Room was quite small but as expected for a city centre hotel. Roof top bar was great and a good place to look over the city at sunset. Recommend to anyone looking for something central and easily accessible.

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Aylesbury, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival having booked a double room we were allocated a twin which was very small with a smelly bathroom. I asked for a room of the same standard as a double and was told it was possible but would be smaller!! The upgrade to a decent sized double was £100 for three nights which I had no option but... More 

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CHICAGO
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything was efficient and provided as expected, from checkin to checkout (where they called us a cab to airport). Didn't choose breakfast as part of stay since so many cafe choices around the hotel

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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