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Hostal Gala

#57 of 454 Hotels in Madrid
Certificate of Excellence
Costanilla de los Angeles 15, 28013 Madrid, Spain
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Hostal Gala
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Linz
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very friendly staff, modern design, location in the middle of the city (5 minutes walk to the palace), a little bit loud since in the center, close to the metro (100 m) and good restaurants, bars and shopping centers. The matress was a little bit too hard for me.

Review collected in partnership with this hotel

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Dancing-Queen33, In first place we thank you for sharing your opinion about Hostal Gala Madrid. We are very happy to know that you enjoyed our location, desing and service. We hope to see you soon at Hostal Gala Madrid. Best regards, Hostal Gala. More 

Bandung
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Paula and Xurxor reception staff were very kind and helpful, they know didn't have much to share but they have very good service so far, this make a good impression after long flight. And about over all condition although rooms bit tiny but there was small balcony to see street from above and some rooms wireless were slower then others.

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Tantiklam, Thank you for sharing your opinion about Hostal Gala. We are very glad to know that you liked our service and that you enjoyed the view rooms. We hope to see you soon so we can mend our faults and offer you a better experience. Best regards, Hostal Gala. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights in the hostel, great location, right next to the metro station and the main shopping area is also in walking distance. Room with reasonable size, but the aircon will be turn off at mid night, it's quite hot in Madrid in summer, so please remember to tell the receptionist that do not turn off the aircon... More 

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Ava L, In first place thank you for taking the time to share your opinion with the other travellers. It is very nice for us to know that you liked our location, service and room. We hope you have spent a great time in Madrid. Always welcome, Hostal Gala. More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Brilliant location! Rooms were nicely decorated and most importantly clean and tidy! We booked only the night before and stayed the one night as they had no more availability, and you can understand because it's great value for money! Helpful staff 24hrs! We had left some money in the room when we checked out, when we came to collect our... More 

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Abii, Your compliments of Hostal Gala are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. For any establishment is important to have a honest and trustworthy staff. It is nice to know when this succeeded. Thank you for choosing to stay with us, for your recommendations and for taking time... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The hostel was recently renovated under new ownership - clean and comfortable. Great location, walking distance to everything in the heart of the city. Awesome customer service experience with the receptionists Jane and Xurxo.

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Triadica, Thank you for sharing your opinion about Hostal Gala Madrid with others travelers. We are very glad to know that you enjoyed our location at the center of Madrid, our cleanness and the personal service. That aspects are the ones for which we make the major effort every day. We will share your gratitude with Xurxo and Yana.... More 

Baltimore, Maryland, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hostal Gala's biggest advantage is it's location. It is located at a walk able distance from all major attractions in Madrid. Also the metro station is extremely near. The hotel rooms were pretty small with nice modern furniture. The front desk staff was also quite helpful. They have a shuttle to Madrid airport which charges a very low price compared... More 

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Soundarya V, Thank you for taking your time to share your opinion about our establishment with all the other travelers. It is very important for us to know also our negative points to keep on improving constantly. We are glad to hear that all in all you had a good here and we hope to see you again very... More 

Bethesda, Maryland
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family of four were perfectly satisfied with this place. The kids had one room and the adults another. There was also a kitchen which we only used to make coffee. The AC kept us cool on the hot Madrid nights, and we were only a few minutes walk from Puerta del Sol.

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear leifneve, Thank you very much for sharing your experience at Hostal Gala Madrid. We are very glad to know that all about your opinion was good! We hope to see you and your family soon in Madrid. Best regards, Hostal Gala. More 

Melbourne, Australia
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed May 28, 2015

Hostal Gala was a fabulous choice of place to stay. Yes the walls are a little thin, but that is my only complaint - and at night we slept very soundly anyway. The Hostel is situated within easy walking distance of most of the main attractions, plazas, palace, etc. The staff are amongst the friendliest and most helpful I have... More 

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Tom, Thank you for having chosen us for your stay in Madrid. I´m glad that you have had a pleasant experience. Your comment on our staff is flattering. We will make sure to provide thicker pillows the next time that you come over. Reviews like yours mean a lot to us! Best regards, Hostal Gala More 

Arles-sur-Tech, France
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 23, 2015

This little hostal run by young friendly and helpful staff is a great place to stay .The pictures of the rooms on the booking site make them look a little larger than they are in reality but we did ask for a larger one than they initially gave us and were moved the next night with no fuss . It... More 

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Nicola F. Thank you for taking the time to share your opinion about our establishment with all the other travelers. It´s means a lot for us knowing that you spent a nice time in Hostal Gala. Your compliments of our staff, location and good rooms are very much appreciated. We work diligently to offer the best service and a... More 

Hsinchu, Taiwan
1 review
5 of 5 stars Reviewed May 18, 2015

nice location, nice staff, nice room, nice wifi the room also provide washing machine, has elevator,do not worry your heavy luggage the room would be cleaned everyday if you want the kitchen has complete equipment

Review collected in partnership with this hotel

Was this review helpful? Yes
HostalGala M, Director de Recepción at Hostal Gala, responded to this review

Dear Elppa2015. Your compliments of the Hostal Gala are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our staff, location, wifi and good rooms are very much appreciated. Thank you for choosing to stay with us, for your recommendations and... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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