We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Petit Palace Santa Barbara

#42 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Petit Palace Santa Barbara
Professional photos View all
Browse nearby
Petit Palace Santa Barbara
Review This Hotel

406 reviews from our community

Traveler rating
    191
    164
    36
    10
    5
See reviews for
100
154
7
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (406)
  • Mar-May only
    (74)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (102)
All months
Amsterdam, The Netherlands
Top Contributor
196 reviews 196 reviews
52 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very friendly check-in (good English too). First impressions were mixed: the corridors are dark, with "mood lighting" and then lights up as you walk along. This seems to be a bit of a fad in (Spanish) hotels, but I find it creepy. Room was modern and well equipped: no complaints here. Room service was not possible when I was there... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your honest review of your stay with us. We are sorry to hear that you were not impressed with our hallways with electric blue floor lights! As you mentioned, the celling lights are activated by movement sensors so they should light up as soon as anyone walks into them. This is part our environment friendly... More 

Senior Contributor
32 reviews 32 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel in a Great location. The room is simply lovely. Just a minute away from the train station and some great food places. Excellent friendly staff and loads of free amenities for rent. I'd definitely stay again.

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Santa Barbara! Rebecca Evans General Manager rebecca.evans@petitpalace.com More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Love how Petit Palace renovates old buildings into funky, bright and airy modern hotels. The rooms in this hotel came with a laptop, free wifi, and a huge glass shower with jets so the both of us could take a shower together....very modern and clean bathrooms - the toiletries like tootbrush, toothpaste, a shaving razor came in very handy. Also... More 

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you for your positive and detailed review of your experience with us in Santa Barbara! We love to know that you enjoyed your room and breakfast service. We are sorry if we couldn’t comply with your request for a double bed, unfortunately, at times of high demand its quite challenging to fulfill all of our guests special... More 

Perth and Kinross, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

Where to start... We have just returned from a 6 night stay in this hotel. From the minute we walked through the door we just knew it was going to be fantastic. The staff on the front desk were very helpful and spoke the english language very fluently. Prior to arrival I had requested a street view room on a... More 

Was this review helpful? Yes 2
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We really thank you for your amazing review of our hotel! Its so nice to know that our guests enjoy every aspect of their stays with us and we love to know that you would consider coming back. You will always be welcome in Santa Barbara and we hope to see you again soon! Best regards Rebecca Evans... More 

Birmingham, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2015

Stayed at hotel with friends for a city break. Staff were so friendly throughout the stay, very accommodating and always willing to help. In my opinion the hotel is what I would class as 'boutique" - the rooms were clean and nicely decorated. Breakfast was very good with a lot of choice. The only down side was the noise from... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you very much for your positive review of your stay with us. Its very pleasing to know you enjoyed it overall. We are sorry if you experienced some noise disturbance from the street, unfortunately being located in a lively plaza has its positive and negative side. We hope it won’t influence you on deciding to stay in... More 

Galway, Ireland
Contributor
15 reviews 15 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 18, 2015

Myself and my husband stayed at this great location hotel for 2 nights over Valentines weekend. From the minute we stepped inside the door we were so impressed. The receptionists were friendly and helpful. Our room was stunning. Very spaceous, clean & modern with a lovely big bathroom filled with accessories and samples ( which is always a bonus when... More 

Was this review helpful? Yes 2
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, What a lovely review! We are absoultely thrilled to recieve such kind and positive words regarding your experience in our hotel. We love to hear that our guests sleep soundly and enjoy the amenites provided in the rooms and take advantage of our Nespresso machine in the breakfast room. We do hope you will make good on your... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 17, 2015 via mobile

we loved that hotel. next time we visit madrid we'll definitely stay in this hotel again. the rooms are clean and really nice. location is perfect to discover madrid and easy to get there by metro from the airport. and breakfast is super delicious.:)

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thanks for your fantastic review! We love to know that our guests enjoy their stays with us and above all, would consider staying again. We do hope to see you soon. Best regards Rebecca Evans General Manager rebecca.evans@petitpalace.com More 

Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 14, 2015

Great base to explore Madrid from. We stayed with our three adult children in a family room that was clean and excellently furnished. The space for all five of us was comfortable enough to give us a sense of privacy. The bed in the main bedroom was huge while our kids loved their bunk beds - said it made them... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We really love to recieve such positive feedback from our guests about their experiences whilst staying in our hotel. Its really great to know that you enjoyed the area and the in room equippment. We really hope to see you again soon! Best regards Rebecca Evans General Manager rebecca.evans@petitpalace.com More 

Dublin, Ireland
Top Contributor
106 reviews 106 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 9, 2015

I would highly recommend the Petit Palace Hotel in Santa Barbara which is located in the center of Madrid. From the time we arrived at reception we were made welcome and the standard of the bedrooms were excellent. We had breakfast and it was also very good. Overall I thought it was good value as it is located close to... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thanks for your lovely review of your stay with us! Its really pleasing to know that you enjoyed it and we really apreciate you recommending us. We´d love to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager rebecca.evans@petitpalace.com More 

Alexandria, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 21, 2015

Prepaid for 2 nights at this hotel, 150 Euros per night. Rooms are very clean and modern and even included a laptop in the room that you could use for free. In a great location, close to the metro and also within walking distance to lots of shopping and great restaurants. Staff was helpful in arranging bus tour and any... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We thank you for taking the time out to write about your experience in our hotel. It’s great to know that you were happy with the room cleanliness, staff and services in general and that you enjoyed the excellent area that the hotel is located in. The hotel is actually an old palace dated from the 19th century,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

723 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (92)
Viewed
Room/suite (41)
Viewed
Hotel & grounds (11)
Viewed
Dining (1)
Viewed
View from room (5)
Viewed
Bathroom (16)
Viewed
Other (18)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (573)
Viewed
Amenities (26)
Viewed
Apartment 009 (145)
Viewed
Junior Suite 304 (69)
Viewed
Junior Suite 309 (68)
Viewed
Restaurants and Bars (25)
Viewed
Standard Deluxe Room 308 (47)
Viewed
Standard Deluxe Room 410 (73)
Viewed
The Hotel (120)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
View from room (2)
Viewed
Other (37)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Chueca

Neighborhood Profile
Chueca
Chueca is the hip, gay neighborhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question