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Petit Palace Santa Barbara

#40 of 452 Hotels in Madrid
Certificate of Excellence
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Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
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1 room 1 guest
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Petit Palace Santa Barbara
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513 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A very good hotel. Well situated just a few meters away from the Metro station. The staff is very friendly and helpful. Rooms are well cleaned and spacious. The breakfast is worth for the money. Shopping complex is just down the road. Would like to recommend this hotel to anybody visits Madrid.

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Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here as a group of four single males June 2015. Room was a good size for the four of us. The decor throughout was very bright, fresh and modern to a high standard. The room was spotless and cleaner visited everyday with fresh towels etc. The staff on reception were very helpful and spoke good English. We gorged ourselves... More 

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Sara L, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear Stephen We are glad to know that you and your colleagues had a pleasant stay during your days with us. We would like to thank you for your comments and time sharing them online in Tripadvisor. Please do not hesitate to contact us if you decide to come back, we will be more than happy to assist you. Best... More 

Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great experience both times staying here with affordable rates, great location and friendly staff. An easy hotel for passing through Madrid with easy access to great restaurants and bars and the gay district, try De Maria for amazing rib-eye steak! Definitely worth a visit and we shall return,

Was this review helpful? Yes 1
Sara L, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear Mr. Roland, Thank you for your time, trust and nice words. We are glad to know that you have enjoyed your stay with us and that this was not your first time visiting us! We hope to welcome back you soon! Best regards Sara Lopez Front Desk Manager More 

London
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this as a last minute trip and was very happy with my one night stay. Location of the hotel is 1 minute walk from Alonso Martinez, and a brisk 15 min walk to the Prado. Check in was quick and easy, wifi worked fine and there was a laptop in the room but I didn't use it. Bed and... More 

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Jorge d, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, We thank you for your fantastic review of your stay in Santa Barbara! It’s great to know that you took a chance to get to know us and that everything lived up to your expectations. We will work on your comments about the bathroom lighting to improve our facilities. We´d love to see you again soon in Santa... More 

Gloucester, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very modern and gives great amenities and complementary items such as regular sweets, water, tea and coffee. The shower which sprayed you from 3 angles was a pretty cool piece of modern tech. Meanwhile the location was excellent with a lot of good locations to eat around a 1 minute walk radius (Not Exaggerating!). You got your... More 

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Jorge d, Gerente at Petit Palace Santa Barbara, responded to this review

Dear shun-ta, We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. I am sorry if you experienced some noise disturbance from the street, I hope it won’t influence you on deciding to stay in our hotel again, if you do return, please let me know beforehand... More 

San Juan, Puerto Rico
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and rooms were clean, the rooms were relatively big and the breakfast was varied and ample (it was a good idea to pay rate that included it). The staff was pleasant and efficient. The two points I would highlight are, first, that the noise from folks dining and drinking on the plaza was expected at 1 am but... More 

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Jorge d, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Tito, Thank you for your honest review of your stay with us, all comments, good and bad, help us in our continual effort of improving our services and customer care. We are sorry if you experienced some noise disturbance from the street, unfortunately being located in a lively plaza has its positive and negative side. We have free rental... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for four nights in June & it was excellent. Rooms are clean & modern. Hotel is perfectly located 2 mins from Gran Via! I have stayed in other hotels in madrid paying treble & nothing comes close to Petit Santa Barbara. Great value for money will be returning!

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Jorge d, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Amy, It is a pleasure to know that you have enjoyed your stay with us and the hotel and location have reached your expectations. Thank you for your time and comments, and please do not hesitate to contact us for your next visit, we will be glad to assist you. Best regards Jorge del Río General Manager More 

Ojai, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Easy access to many interesting places. Free Walking tour from hotel was excellent! It was 2 hours long, not strenuous at all for us over 50. Hotel staff very knowledgeable regarding good local restaurants.

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Sara L, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear guest! Thank you for taking the time to share your experience. We are glad to know that you have enjoyed your stay with us, the area and the services as the free tour! We hope to see you again soon in Santa Barbara! Best regards Sara Lopez Front Desk Manager More 

Baltimore, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 5 nights for business and had a wonderful time as the location was perfect. Excellent helpful staff and comfortable quite rooms. Excellent restaurants near by and easy access to the metro. Would come here in my next trip either business or pleasure.

Was this review helpful? Yes
Sara L, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear guest, It is a pleasure to know that you have enjoyed your stay with us and the hotel and location have reached your expectations. Thank you for your time and comments, and please do not hesitate to contact us for your next visit, we will be glad to assist you. Best regards Sara Lopez Front Desk Manager More 

Gothenburg, Sweden
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Petit Palace Santa Barbara for 3 nights. The location is really convenient next to the Alonso Martinez metro station. Walking down to the Madrid's main shopping and restaurant streets took about 10-15 minutes. The room was clean and spacious with a comfy bed. A bonus was the laptop PC in the room. It worked great for skype... More 

Was this review helpful? Yes
Sara L, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear “Swozzie” Thank you for taking the time to share your comments online. We are happy to know that we were able to make your stay enjoyable and that our location and services reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Sara Lopez Front Desk Manager More 

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Staying in Chueca

Neighborhood Profile
Chueca
Chueca is the hip, gay neighborhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
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