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Petit Palace Santa Barbara

4.0 of 5 Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
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Petit Palace Santa Barbara
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Petit Palace Santa Barbara
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370 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from my stay at the Petit Palace Santa Barbara and loved it so much that I had to write a review immediately :) I booked the 'romantic special' deal through a booking website for my new fiancé and I, it was a great price and we were not disappointed. We arrived at the Petit Palace which we realised... More 

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, What a lovely review! I was informed by the reception staff that you had made some special requests regarding your reservation, and when we know in advance about our guests requirements, we love to be able to fulfil them especially when their stays are for special reasons as it was in your case! We would like to thank... More 

arizona
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My previous trip to Madrid a few years ago did not leave me with the best impression of the city. This time, however, I have enjoyed myself immensely, the location of this nicely renovated old hotel making all the difference. I have seen enough plazas and ridden enough tour buses, and if you have also reached the state where you... More 

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, We love your review! I think you have really been able to transmit perfectly the fact that we are located in a fantastic area, that is mainly known by the locals and becoming increasingly popular. The building is actually a charming old palace that has been completely reconverted and has proven to be ideal for a hotel due... More 

Lisboa
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recommend this hotel if you want walk thru new fashion bars and restaurants. Liked location, design, price. Average service - had a problem at the reception the first day. Neighbour a little bit noisy.

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thanks for writing about your stay with us on Tripadvisor! In effect, our hotel is located in one of the most trendy areas of Madrid that is becoming increasingly popular due to its ample selection of hip bars and cool restaurants. Additionally, we are located on one of the most beautiful plazas in Madrid, and for anyone wishing... More 

Patras
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 15, 2014

I had a great time at this hotel. I was there for 4 nights, on a business trip, and I like it very much. The rooms are very clean, with modern design and very well taken care about. The service was excellent and I really enjoyed the breakfast - very good quality. It is very close to the metro station... More 

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Its great to hear from our business guests and to know that we have satisfied all your requirements. A large percent of our guest do come for business and as you mention, we are really ideally located at a stones throw away from the city centre and with a fantastic metro line at just 20m from the front... More 

Melton Mowbray, United Kingdom
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

This is an excellent hotel, convenient for all the sites of Madrid. The staff were really helpful, rooms really comfortable and stylish. Breakfast excellent. I would go back. You even get a lap top in the room!

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We are really glad you enjoyed your stay with us. In effect, all rooms have a laptop and now we even have iPads and mobile wifi devices for free hire available for all guests so you can always be connected in and out of the hotel. We hope to see you again soon in Santa Barbara! Best regards... More 

Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

I had a busy business trip ending Friday late afternoon in Lisbon and next Monday had to go to Germany. No idea to try to rush home in Helsinki and we decided that my dear wife flies down to Madrid. Perfect hotel location and nice modern life style place, wonderful stay without detailed planning. Crown for Saturday was El Classico,... More 

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your wonderful review on your stay with us! We are glad you decided to take advantage and stay the weekend with your wife and that you enjoyed the room and services we offer. I was also glad that Real Madrid won :) We hope to see you soon in Santa Barbara! Best regards Rebecca Evans... More 

Yorkshire
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 29, 2014

In a good location near the Alonso Martinez metro and a walk to the busy Sol area where all the shops are. Beautiful old building but rooms lovely and modern. Friendly staff, decent breakfast, laid back feel.

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to fill out the survey on your stay in our hotel. We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager More 

1 review
5 of 5 stars Reviewed October 28, 2014

I stayed here for a weekend trip. The staff were excellent - very friendly and helpful. The hotel was nice and modern - a decent size bedroom with lovely big windows and free wi-fi. The district was excellent, with loads of nice restaurants and boutique bars in walking distance.

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager More 

2 reviews
4 of 5 stars Reviewed October 24, 2014

We stayed at this hotel for a business conference. A new hotel close to the city center of Madrid actually centrally located inbetween Puerta del Sol /Plaza. Mayor and Serrano, the street where all the expensive A-brands have their shops. The rooms are clean and complete, the breakfast is better than expected from a 4 star hotel and the room... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your detailed account of your stay in our hotel. We are pleased to know that you were overall satisfied with your stay and the services that we offer. I´m sorry if you had some issues with the safety box in your room. They generally function well but in the case of malfunction we can always... More 

Athens, Greece
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2014

A really nice hotel close to metro line but a bit far from the center (not that far). Excellent breakfast and strong wifi signal. The room had modern design and it was clean. We were in our honeymoon and the staff was really friendly and helpful. They even had a suprise for us at check in. ..... Noise was coming... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you for your lovely review of your stay in our hotel. We are indeed not in the centre of the city but within 10 minutes walking distance and with easy access from the subway to all important parts of the city. We are very happy that you chose our hotel for your honeymoon and are happy we... More 

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Additional Information about Petit Palace Santa Barbara

Address: Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Petit Palace Santa Barbara 4*
Number of rooms: 82
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Also Known As:
Petit Palace Santa Barbara Hotel Madrid
Hotel Style:
#24 Luxury Hotel in Madrid
#33 Family Hotel in Madrid
#34 Business Hotel in Madrid
#54 Romantic Hotel in Madrid

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