We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Petit Palace Santa Barbara

4.0 of 5 Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Petit Palace Santa Barbara
Professional photos View all
Browse nearby
Petit Palace Santa Barbara
Write a Review

385 reviews from our community

Traveler rating
    180
    157
    33
    10
    5
See reviews for
98
144
7
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (65)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (90)
All months
Alexandria, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Prepaid for 2 nights at this hotel, 150 Euros per night. Rooms are very clean and modern and even included a laptop in the room that you could use for free. In a great location, close to the metro and also within walking distance to lots of shopping and great restaurants. Staff was helpful in arranging bus tour and any... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We thank you for taking the time out to write about your experience in our hotel. It’s great to know that you were happy with the room cleanliness, staff and services in general and that you enjoyed the excellent area that the hotel is located in. The hotel is actually an old palace dated from the 19th century,... More 

St. Andrews, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

The Petit Palace, Santa Barbara, Madrid is one of a group of hotels in the Capitol, but what a gem! Close to the metro and with bus stops and taxi ranks close by could not be better sited for a few days away. The hotel itself is terrific. The rooms are well equipped complete with laptops and IPad docking stations,... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, We are also very delighted to have recieved such a nice review of our hotel from you! Its really nice to know that our guests enjoy their stays with us and feel welcomed and comfortable. We have a great team here at the hotel and Im really proud of them all. I like to share comments like yours... More 

Lawrence, Kansas
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel is in a great location, close to metro station, close to some good restaurants, safe neighborhood, and a few interesting shops around Not particularly a touristy area but metro works very well to get around to museums and plaza/palace. Hotel Facilities are very modern; room was large and comfortable Staff was friendly and most spoke English to be helpful.

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager More 

Oslo, Norway
Top Contributor
102 reviews 102 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First the positives: Great location for exploring the city. Short walk to the most trendy areas of Chueca and Malasana. Located just nearby the metro and close to several good places to eat an great shopping. More than large enough room for two persons for a few days. Very polite and friendly staff who helped us with all our questions.... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you for letting us know about the positive and negative aspects of your stay with us. They really help us to know which are our areas of improvement. We are really sorry to hear that you had a bad smell in your room and that you did not notifiy us about this during your stay. Had this... More 

Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

Just returned from my stay at the Petit Palace Santa Barbara and loved it so much that I had to write a review immediately :) I booked the 'romantic special' deal through a booking website for my new fiancé and I, it was a great price and we were not disappointed. We arrived at the Petit Palace which we realised... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, What a lovely review! I was informed by the reception staff that you had made some special requests regarding your reservation, and when we know in advance about our guests requirements, we love to be able to fulfil them especially when their stays are for special reasons as it was in your case! We would like to thank... More 

arizona
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 29, 2014

My previous trip to Madrid a few years ago did not leave me with the best impression of the city. This time, however, I have enjoyed myself immensely, the location of this nicely renovated old hotel making all the difference. I have seen enough plazas and ridden enough tour buses, and if you have also reached the state where you... More 

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, We love your review! I think you have really been able to transmit perfectly the fact that we are located in a fantastic area, that is mainly known by the locals and becoming increasingly popular. The building is actually a charming old palace that has been completely reconverted and has proven to be ideal for a hotel due... More 

Lisboa
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 22, 2014

I recommend this hotel if you want walk thru new fashion bars and restaurants. Liked location, design, price. Average service - had a problem at the reception the first day. Neighbour a little bit noisy.

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thanks for writing about your stay with us on Tripadvisor! In effect, our hotel is located in one of the most trendy areas of Madrid that is becoming increasingly popular due to its ample selection of hip bars and cool restaurants. Additionally, we are located on one of the most beautiful plazas in Madrid, and for anyone wishing... More 

Patras
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 15, 2014

I had a great time at this hotel. I was there for 4 nights, on a business trip, and I like it very much. The rooms are very clean, with modern design and very well taken care about. The service was excellent and I really enjoyed the breakfast - very good quality. It is very close to the metro station... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Its great to hear from our business guests and to know that we have satisfied all your requirements. A large percent of our guest do come for business and as you mention, we are really ideally located at a stones throw away from the city centre and with a fantastic metro line at just 20m from the front... More 

Melton Mowbray, United Kingdom
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

This is an excellent hotel, convenient for all the sites of Madrid. The staff were really helpful, rooms really comfortable and stylish. Breakfast excellent. I would go back. You even get a lap top in the room!

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We are really glad you enjoyed your stay with us. In effect, all rooms have a laptop and now we even have iPads and mobile wifi devices for free hire available for all guests so you can always be connected in and out of the hotel. We hope to see you again soon in Santa Barbara! Best regards... More 

Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

I had a busy business trip ending Friday late afternoon in Lisbon and next Monday had to go to Germany. No idea to try to rush home in Helsinki and we decided that my dear wife flies down to Madrid. Perfect hotel location and nice modern life style place, wonderful stay without detailed planning. Crown for Saturday was El Classico,... More 

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your wonderful review on your stay with us! We are glad you decided to take advantage and stay the weekend with your wife and that you enjoyed the room and services we offer. I was also glad that Real Madrid won :) We hope to see you soon in Santa Barbara! Best regards Rebecca Evans... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Petit Palace Santa Barbara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Petit Palace Santa Barbara

Address: Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Santa Barbara 4*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Cheap Tickets, Orbitz, Agoda, Priceline, Despegar.com, EasyToBook, Odigeo and Tingo so you can book your Petit Palace Santa Barbara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Petit Palace Santa Barbara Hotel Madrid
Hotel Style:
#30 Luxury Hotel in Madrid
#35 Family Hotel in Madrid
#42 Business Hotel in Madrid
#62 Romantic Hotel in Madrid

717 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (86)
Viewed
Hotel & grounds (10)
Viewed
Dining (1)
Viewed
View from room (5)
Viewed
Room/suite (37)
Viewed
Bathroom (16)
Viewed
Other (17)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (573)
Viewed
Amenities (26)
Viewed
Apartment 009 (145)
Viewed
Junior Suite 304 (69)
Viewed
Junior Suite 309 (68)
Viewed
Restaurants and Bars (25)
Viewed
Standard Deluxe Room 308 (47)
Viewed
Standard Deluxe Room 410 (73)
Viewed
The Hotel (120)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
View from room (2)
Viewed
Other (37)
Hotels you might also like...
Check In Check Out
Price Your Stay