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Petit Palace Santa Barbara

4.0 of 5 Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
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#53 of 458 Hotels in Madrid
324 Reviews 4.5 of 5 stars
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Petit Palace Santa Barbara
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Petit Palace Santa Barbara
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324 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After reviewing trip advisor as I always do to find a great hotel.I wasn't too disappointed. Great location as not far from metro and walking distance to everything. We were given our rooms which were ample in size and very clean.As there were 5 of us we had 2 rooms which were situated at the front of the hotel (... More

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your fantastic and honest review of your stay in our hotel. It really does help us to know how our guests percieve our hospitality and services on our ongoing quest to make improvements. As you mentioned, we are in a very "hip" area which is becoming very popular with local people. We are located on... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Superb location great buzz in the area but hotel is still quiet. Only about 20mins walk to gran via, 30mins walk to the park and metro stop alonso Martinez 1 nun walk away with great connections to everywhere. Staff were very friendly and attentive can't praise this hotel enough.

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, We love your comments on our hotel! It makes us feel really proud to know you enjoyed your stay and that you would consider coming back for your next stay in Madrid. We do hope to see you again soon and I would love to be able to greet you in order to thank you in person, so... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really liked the hotel. It's clean and modern with soul in an old renovated building. I had a quiet room. It was fantastic to have the bicycles, the location of the hotel was perfect to me. Everthing is nearby and yet away from the tourist crowds. I cannot wait to go back!

Was this review helpful? Yes 1
Sara L, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear Travellisgood, Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Santa Barbara! Best regards Sara Lopez Front Desk Manager More

Manchester
Top Contributor
291 reviews 291 reviews
68 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

Wow - what a hotel!! With one minor exception (see below) our stay at the PPSB was perfect and, even as experienced travellers, we left very impressed indeed. Location is wonderful and we saw a different part of Madrid this time; step out from the hotel and you have ten or so bars and a Metro within one minute walk.... More

Was this review helpful? Yes 2
Sara L, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear Guest, First of all I would like to thank you for your nice comments about our hotel! We are very happy to know that we have reached your expectations and that you have enjoyed your days with us! I am sorry if the buffet breakfast service was not as good as the rest, sometimes is complicated to expect correctly... More

Pescara, Italy
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

The hotel is located in a very strategic position, with good connection (close to the metro station Alonzo Martinez and 30 min from Airport), few minutes from the Malasana neighborhood (leisure, nightlife) and Fuencarral (shopping and excellent tapas). I definitely suggest to ask for an interior room as the room in the front could suffer some noise (bar, nightlife). The... More

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Eugenia P, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to talk about your experience with us and for your nice comments. We are happy to know that you have enjoyed the area and our decoration, services and cleanliness. I hope that during your next stay with us you decide to try our breakfast, it... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

We spent 4 nights at the Petit Palace Santa Barbara. The hotel was beautiful and had a great mix of old & new. The neighborhood was great & it was in a perfect location just bordering Chueca. Nice quiet location & close to great restaurants & shopping. The metro was just up the street so we were able to go... More

Was this review helpful? Yes 1
Eugenia P, Front Office Manager at Petit Palace Santa Barbara, responded to this review

Dear Mrs. Lora, First of all, I would like to thank you for taking your time to share with the rest of travelers your nice comments about our hotel. We are glad that you have enjoyed your days in Madrid with us and also the decoration and service received. I have passed your comments to Julio, who is very happy... More

Perth, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

Overall this hotel exceeded our expectations. We were pleasantly surprised by the size and quality of our room. It had a huge bathroom with a choice of shower jets and a very comfortable king size bed and it was very clean. WiFi was great and the room had a laptop provided! There were a couple of minor disappointments - a... More

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are really pleased to know that you enjoyed your stay with us. I´m sorry that you found our hot produce in the buffet breakfast to be lukewarm. We actually have that set to the temperature according to regulation in Spain. Unfortunately, we don´t provide in-room coffee and tea... More

East Grinstead, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 3, 2014

Great location in quiet part of Madrid and fantastic value. A decent size modern room with very effective aircon. Very helpful staff. A passable breakfast as well. Bed was comfortable and they even supply laptops. I will be revisiting

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to write about your experience in our hotel. It´s really great to know you enjoyed our services and that our staff were able to attend to your needs. We do hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager rebecca.evans@petitpalace,com More

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 10, 2014

Would definitely book this hotel again and again. I visit Madrid every year and this is by far the best Hotel I've stayed in. Easy commute by metro from airport and very close to all the sights and attractions. The hotel itself is stylish, the rooms spacious and the staff friendly and helpful. Incredible value for money.

Was this review helpful? Yes 2
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thanks so much for your fantastic review on your stay with us! We are really happy to know you enjoyed all aspects of your stay and the services we offer. We hope to see you again really soon in Santa Barbara. Best regards Rebecca Evans General Manager More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2014

Last weekend stayed at this hotel for the 2nd time. Its a beautiful building in the centre of Madrid, great restaurants and bars on the doorstep. Chueca is less than 5 minutes walking so great for the nightlife and shopping. Very clean and modern hotel with very spacious rooms and modern bathrooms. The beds are very comfortable and slept very... More

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your lovely review on our hotel. We are really proud to know that our services and hospitality reached your expectations and that you have visited us now on two occasions. We do hope to see you again soon in Santa Barbara and I hope to be able to greet you personally to be able to... More

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Additional Information about Petit Palace Santa Barbara

Address: Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Santa Barbara 4*
Number of rooms: 82
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Also Known As:
Petit Palace Santa Barbara Hotel Madrid

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