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All 456 Madrid hotels

Petit Palace Santa Barbara

4.0 of 5 Hotel   |   Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain (Centro)
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Petit Palace Santa Barbara
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85%
Ranked #61 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
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282 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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oxon
Top Contributor
149 reviews 149 reviews
55 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean modern rooms , friendly helpful staff , good location for metro from airport , this is a good choice for a value conscious visitor to Madrid . Lots of bars and restaurants locally . About 15 - 20 mins walk from Retiro Park , Sol city Centre and Prado museum so slightly off centre but well positioned

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you for your lovely review on your stay in our hotel. We would love to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager More

Princeton, NJ
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great staff! The staff upgraded us because the room was not ready... Even when we were there much earlier than the check in time. Great rooms and well equipped. It does get noisy late at night if there is an event going on in their Jazz club. Very close to the best parts of Madrid. Highly recommended.

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you for taking the time out to write about your stay in our hotel. I´m glad we were able to give you a free upgrade and early checkin, and sorry if you experienced some noise disturbance. We´d love to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager More

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved the rustic architecture and old-palace feel (large spaces, grand wooden staircase, and tall ceilings). The rooms were spacious and well furnished - also free WiFi and laptop in every room. The room I occupied also had a bunk bed - so a family of four could easily stay here without feeling cramped - a rare find in Europe.... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you so much for your lovely review of your stay in our hotel. We are really pleased that you enjoyed it and found the family rooms to be spacious and comfortable. We really look forward to seeing you again in Santa Barbara! Best regards Rebecca Evans General Manager More

Wollongong, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed in this gem after a week of trekking around southern Spain. The room was great quality, the service fantastic and the location even better. The room came with free Wi-Fi and even a computer in the room for free use! It made it very handy for a tech-savy traveler to keep up to date with the going-ons of... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you so much for your positive review of your stay with us! We are really glad you enjoyed your stay with us and hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager More

Malta
Top Contributor
50 reviews 50 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 18, 2014

Really enjoyed my stay at the hotel. Was a bit apprehensive after checking the website but the hotel was recommended by a friend. Please note hotel owners - would update your website - gives such a bad impression for some reason. Really lovely front office staff - they all spoke clearly in English, were helpful and gave assistance with a... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Its really nice for us to recieve such positive and detailed reviews on our hotel. We really appreciate you going into detail about all the aspects of your stay, it is very helpfull we think for other travellers who may be thinking about staying in our hotel. I will be sharing your comments with the rest of the... More

Dubai, United Arab Emirates
Top Contributor
413 reviews 413 reviews
86 hotel reviews
219 helpful votes 219 helpful votes
4 of 5 stars Reviewed February 17, 2014

Weird, funky decor in a great location and service was pretty good. What was poor was we had a conference room which had two doors each cheeked like the Munster home everytime they were opened......which was a lot. The chairs in the conference also creeked so when anyone of 40 people moved the noise was deafening. Really needs to be... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear guest, Thank you for your review, its nice to get inside information on our meeting room, we will be checking out the two doors you mention (I understand they creaked) and the issue about the chairs making noises too. Hopefully we will be able to find a solution for this. Im sorry you didnt enjoy the breakfast. We usually... More

Glasgow, United Kingdom
Top Contributor
58 reviews 58 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 10, 2014

Upon arrival, we were allocated a great room on the first floor overlooking the street. The quality of the room was great - good size, amenities and quality. Unfortunately we experienced some challenges with the room due to a foul smell coming from the bathroom. The staff were very helpful. As the hotel was fully booked, there was not initially... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you so much for your lovely review of your stay with us! I would firstly like to appologise for the problems you experienced in your first room. We have identified the problem and have managed to find a solution, thank you for pointing that out to us. I´m glad you enjoyed our location and the posibility to... More

Lomita, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 16, 2014

Great hotel in a lovely building with a great location. We had a room on an upper floor facing the side street, and it was nice and quiet with the windows closed. They also have rooms opening to the inside patio, which may be a bit quieter. The staff is fantastic, especially Marta. After discovering that we were celebrating our... More

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you for your nice review of your stay in our hotel. We are really glad that you enjoyed your stay and that you chose our hotel for such an important date. We would love to see you again in Santa Barbara should you ever return to Madrid. Best regards Rebecca Evans General Manager More

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2014

This was a very good hotel within walking distance of the "heart" of Madrid but without all the noise and commotion of the tourist center of Madrid. My husband, myself and our two teenage boys stayed for 5 nights. We had a nice sized room with comfortable beds. It could have been a bit bigger since we were 4 people.... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We thank you for your positive comments on your stay in our hotel. I agree that the hotel is ideally situated within walking distance just outside the hustle bustle of the city centre. The area where the hotel is located is becoming very popular, and as you mentioned, there are lots of bars, restaurants and cafes nearby. Thank... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2014

We were at the hotel in de family room with to adults, two children and a baby and the place is very good! In a five minute walk you're at Sol and one minute from the Metro. Spacious and clean room for a very good price! Friendly and helpfull welcom.

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We are glad you enjoyed your stay in one of our rooms equipped for families. In effect, they are very spacious and ideal for large families. We do hope to see you again soon in Santa Barbara. Best regards Rebecca Evans General Manager More

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Additional Information about Petit Palace Santa Barbara

Also Known As:
Petit Palace Santa Barbara Hotel
Petit Palace Santa Barbara Hotel Madrid
Address: Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#35 Business Hotel in Madrid
#37 Luxury Hotel in Madrid
#44 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Santa Barbara 4*
Official Description (provided by the hotel):
Hotel Petit Palace Santa Barbara, plus four stars, is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area between “Genoa” and “Sagasta” streets and just a few steps away from the popular Gran Vía, the lively neighbourhood of “Chueca” and “Plaza de Cibeles” in an area where many cinemas, restaurants, terraces, cafes and shops can be enjoyed. Located in the “Plaza de Santa Barbara” which has a lovely tree-lined boulevard, where bars set up their sidewalk tables in spring and summer, making it one of the liveliest “tapas” areas in Madrid. In the square, you'll also see the attractive classical French style Villagonzalo Palace and the unusual Casa de los Lagartos (House of Lizards), named after the stone carved lizards that decorate its upper storey. Nearby are also the most important business areas such as the “Paseo de la Castellana”, “Plaza Colon” and the National Courthouse of Madrid. This centrally located hotel is the ideal starting point for those who want to discover the main attractions of the city, including those wishing to relax in a hotel equipped with modern luxury facilities. Thanks to its unbeatable location, most of the major tourist attractions and monuments can be reached easily and comfortably by foot; such as the emblematic Puerta del Sol, the Royal Palace and Plaza Mayor. This boutique hotel, ideal for both tourists and business travellers, has been totally refurbished with the latest designer furniture and mod cons, while retaining its classic structure and emblematic facade. In the same building is the mythical "Junco" is found, which is one of the oldest known jazz clubs in Madrid. The famous Alfil and Maravillas Theatres are found close. The hotel has 82 magnificent rooms and 1 completely equipped apartment with kitchen include. The rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have personal laptop computers with free WIFI and webcam and IPOD docks, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). The hotel has both a meeting room and some rooms which are convertible in small meeting or exhibition rooms.In the restaurant of the Hotel Petit Palace Santa Barbara offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy. The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. Do not hesitate to contact us with your special requests (honeymoon, type of bed), we will do everything possible to ensure that your stay is as enjoyable as possible! ... more   less 
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