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All 458 Madrid hotels

Petit Palace Santa Barbara

4.0 of 5 Hotel   |   Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain (Centro)
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85%
Ranked #64 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Nyah F London, United Kingdom
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315 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Would definitely book this hotel again and again. I visit Madrid every year and this is by far the best Hotel I've stayed in. Easy commute by metro from airport and very close to all the sights and attractions. The hotel itself is stylish, the rooms spacious and the staff friendly and helpful. Incredible value for money.

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thanks so much for your fantastic review on your stay with us! We are really happy to know you enjoyed all aspects of your stay and the services we offer. We hope to see you again really soon in Santa Barbara. Best regards Rebecca Evans General Manager More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last weekend stayed at this hotel for the 2nd time. Its a beautiful building in the centre of Madrid, great restaurants and bars on the doorstep. Chueca is less than 5 minutes walking so great for the nightlife and shopping. Very clean and modern hotel with very spacious rooms and modern bathrooms. The beds are very comfortable and slept very... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your lovely review on our hotel. We are really proud to know that our services and hospitality reached your expectations and that you have visited us now on two occasions. We do hope to see you again soon in Santa Barbara and I hope to be able to greet you personally to be able to... More

Highlands
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great little hotel and the location is so lovely and close to all the sights. Our two rooms were great and the triple was roomy. Rooms were quiet and well kept. Would have liked more pillows for the beds but the hotel was full and they couldn't find us any spares. Air conditioning worked well and the... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thanks so much for your fantastic review of our hotel! We are really glad you enjoyed your stay with us. I´m so sorry that we didn´t have any extra pillows for you during your stay, unfortunately we have a limited stock of extra pillows and when the hotel is full we can have more demand than material. We... More

San Francisco, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked in at the Santa Barbara at the last minute after spending a week walking the Camino de Santiago. Was a bit dubious about the level of noise from the bars below but once in the room you couldn't hear a thing. The sound proofing was very good which is sometimes difficult in modern converted hotels. We were upgraded... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for writing about your experience in our hotel. We are really happy to hear that you enjoyed your stay and that you slept soundly! We hope to see you again soon in Santa Barbara. Best regards Rebecca Evans General Manager rebecca.evans@petitpalace.com More

Venice, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a night after staying in a really bad hotel in Mallorka so this place was like heaven for us! Very Spacious and clean. Bathroom was also huge and amazing! The only thing was that the bed was on the firm side, not too bad though. Would definitely stay here again.

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, We are really happy to hear that our services and customer care fulfilled your expectations and that you enjoyed your stay with us! I´m sorry if you found the beds to be too firm, we do actually have matress softners for these cases (guests only have to let us know at reception and we can fit them onto... More

London, United Kingdom
1 review
3 of 5 stars Reviewed June 3, 2014

We stayed for a long weekend in May. Despite the great location and good value, we could hardly sleep due to the hardness of the bed mattress which was akin to sleeping on the floor. Our report to reception staff went unactioned. Only guests liking very hard beds should consider booking in to the hotel; all beds are identical, we... More

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ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us on Tripadvisor. As I mentioned to you in the hotel survey you also filled out at the end of your stay, we do have matress softeners available in the hotel for guests who find the matresses to be too hard. Unfortunately, this information was not... More

scotland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

we are just back from a 2 night stay at this lovely hotel. Staff were very friendly and knowledgable. room was a good size, cracking shower room with a massive walk in shower. Although the breakfast selection was not excessive the food was good quality and fresh. Its located just beside the Alonso Martinez metro stop, which is a good... More

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager More

scotland
Top Contributor
52 reviews 52 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 14, 2014

Stayed for four nights in April 2014. Stylish hotel, in a great location. Our room wasa little on the small side, but well designed and stylish. It looked inwards to the courtyard, and was nice and quiet. Friendly staff, very helpful. Being close to the metro is a big plus. Some nice bars and cafes right beside the hotel. Good... More

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thanks for your lovely comments on our hotel, we are really pleased that our services and hospitality reached your expectations. We´d love to see you again, and please dont hesitate to contact me if you do decide to return and we will make sure to assign you a more ample sized room. Best regards Rebecca Evans General Manager... More

Euless
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 29, 2014 via mobile

We stayed here on our recent trip to Spain. The hotel is just yards from the Alonso Martinez Metro station so it's very convenient to get around the whole city of Madrid. The rooms are very modern clean. We stayed one night, then headed south. We were returning to the hotel again in 3 days. They allowed us to leave... More

Was this review helpful? Yes
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guests, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We are sorry if you experienced some noise disturbance from the streets. Unfortunately being located in a lively plaza can have... More

Finland
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2014

We stayed at this wonderful hotel in April 2014 for 4 nights. The location was perfect for our purposes, to get to know the best of the city in a few days. It was easy to travel to the city by Metro, you have to change the line at Nuevos Minesterios and then jump off at Alonso Martinez.The hotel is... More

Was this review helpful? Yes 1
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your fantastic comments about your stay with us! We are really pleased to know that you enjoyed the hotel and the services that we offered reached your expectations. We would love to see you again in Santa Barbara! Best regards Rebecca Evans General Manager More

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Additional Information about Petit Palace Santa Barbara

Address: Plaza Santa Barbara 10 (Alonso Martinez), 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Santa Barbara 4*
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Also Known As:
Petit Palace Santa Barbara Hotel Madrid

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style
#40 Business Hotel in Madrid #44 Family Hotel in Madrid #45 Luxury Hotel in Madrid #106 Romantic Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Hotel Petit Palace Santa Barbara, plus four stars, is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area between “Genoa” and “Sagasta” streets and just a few steps away from the popular Gran Vía, the lively neighbourhood of “Chueca” and “Plaza de Cibeles” in an area where many cinemas, restaurants, terraces, cafes and shops can be enjoyed. Located in the “Plaza de Santa Barbara” which has a lovely tree-lined boulevard, where bars set up their sidewalk tables in spring and summer, making it one of the liveliest “tapas” areas in Madrid. In the square, you'll also see the attractive classical French style Villagonzalo Palace and the unusual Casa de los Lagartos (House of Lizards), named after the stone carved lizards that decorate its upper storey. Nearby are also the most important business areas such as the “Paseo de la Castellana”, “Plaza Colon” and the National Courthouse of Madrid. This centrally located hotel is the ideal starting point for those who want to discover the main attractions of the city, including those wishing to relax in a hotel equipped with modern luxury facilities. Thanks to its unbeatable location, most of the major tourist attractions and monuments can be reached easily and comfortably by foot; such as the emblematic Puerta del Sol, the Royal Palace and Plaza Mayor. This boutique hotel, ideal for both tourists and business travellers, has been totally refurbished with the latest designer furniture and mod cons, while retaining its classic structure and emblematic facade. In the same building is the mythical "Junco" is found, which is one of the oldest known jazz clubs in Madrid. The famous Alfil and Maravillas Theatres are found close. The hotel has 82 magnificent rooms and 1 completely equipped apartment with kitchen include. The rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have personal laptop computers with free WIFI and webcam and IPOD docks, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). The hotel has both a meeting room and some rooms which are convertible in small meeting or exhibition rooms.In the restaurant of the Hotel Petit Palace Santa Barbara offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy. The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. Do not hesitate to contact us with your special requests (honeymoon, type of bed), we will do everything possible to ensure that your stay is as enjoyable as possible! ... more   less 
Number of rooms
82

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