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Mayerling Hotel

#40 of 453 Hotels in Madrid
Certificate of Excellence
2.0 of 5
Hotel website
C/ del Conde de Romanones 6, 28012 Madrid, Spain (Formerly Chic&Basic Mayerling)
Special Price
20% off room rate
Mayerling Hotel
Best prices for: 1 room 1 guest
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Ranked #40 of 453 Hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
ljsUk UK
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266 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Top Contributor
116 reviews 116 reviews
46 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you are looking for a simple hotel in a central location than this is probably it. We didn't take any public transport except for arriving in and leaving from Madrid. The rooms are small and basic. There is a tiny clothes rail, a chair and shelf, a bed, and a rack where you can put toiletries. Some people may... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Good location, friendly staff, nice little breakfast with very good coffee machine, clean rooms. Rooms at the backside are silent since there is no street noise there. We stayed in 104 which was perfect.

Review collected in partnership with this hotel

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Manama, Bahrain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

*easy to find *the metro is very close by *Great location *modern fresh colorful furniture *nice breakfast *very helpful staff *24/7 free coffee and tea :) *nice chilling areas in the looby and the roof ;) I rate it 8 out of 10

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atle1980, Director General at Mayerling Hotel, responded to this review

Dear Salah_madi, Thank you for your recent comment on TripAdvisor regarding your recent stay at Mayerling hotel. We appreciate your feedback about our services and the staff and we are glad to see how you enjoy our location, breakfast and the 24hrs complimentary coffee and tea service in our lobby. We hope to welcoming you back at Mayerling Hotel in... More 

Wicklow, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very friendly and helpful staff who really made our holiday special. A request for a 4th or 5th floor room was remembered and secured for us. We were given very good recommendations for restaurants and activities which they marked out on a free map for us. The team there make it all look easy! Thank you so much to you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
atle1980, Director General at Mayerling Hotel, responded to this review

Dear Guest, Thank you for taking your time to share your experience on TripAdvisor after your stay at Mayerling Hotel. I am really happy to hear that you were overall satisfied and we have exceded your expectations with the services provided by our colleagues. I am particularly glad that you have enjoyed not only our rooms but also the convenient... More 

Watford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely small hotel, just right for a central base, lovely and clean, friendly & helpful staff - good continental breakfast for 5 euros, as much tea, coffee & water you want - metro 1 mins walk away but very close for shopping, eating - an excellelent base

Was this review helpful? Yes 1
atle1980, Director General at Mayerling Hotel, responded to this review

Dear Kim1957_13, We would like to thank you for choosing us for your stay in Madrid and for sharing your experience with other travelers. We are pleased to receive your inspiring words about the service provided by our staff , it is also delightful for us to hear that you enjoyed our exceptional location in the centre of the city,... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The location is excellent for sightseeing on foot and by public transport, central to the city yet quiet. The room was spacious, well furnished for a budget hotel with an ensuite WC and shower, and thoroughly cleaned daily. 24 hour Wifi is included with no messing about. There are plenty of electrical sockets for charging. Breakfast buffet is included, excellent... More 

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atle1980, Director General at Mayerling Hotel, responded to this review

Dear jcarringtonuk, Thank you for taking your time to share your experience on TripAdvisor after your stay at Mayerling Hotel. I am really happy to hear that you were overall satisfied and we have exceded your expectations with the services provided by our colleagues. I am particularly glad that you enjoyed not only our rooms but also the convenient location... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Stayed at the Mayerling in March with my girlfriend for four nights - we enjoyed it for a couple of reasons: - great location: 5 mins walk to Puerta del Sol, 10 mins to Plaza Major - our room was comfortable, clean and had everything you would expect (TV, hairdryer, soap/shampoo, towels). I found the bed a bit hard to... More 

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atle1980, Director General at Mayerling Hotel, responded to this review

Dear David, I would like to thank you for your recent comment on TripAdvisor regarding overall your stay, we make our best to satisfy our guests so we are really pleased to hear how you have enjoyed the whole experience at Mayerling Hotel. Your kind comment about our staff is highly appreciated,as the comments related to the little details. We... More 

Enschede, Overijssel, Netherlands
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 15, 2015

Good location (no noise after midnight), near metro Tirso de Molina (5 min walk) and Plaza Mayor or Puerto del Sol (both 10 min walk). Good beds; double bed a bit small but we don't mind. Nice breakfast. Very helpfull staff Possible to take your coffee or tea from the bar upstairs.

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atle1980, Gerente at Mayerling Hotel, responded to this review

Dear Stephan, Thank you for sharing your experience from your recent visit with us at Mayerling Hotel. I am delighted to read your comment , I would like to sincerely thank you for acknowledging the positive elements experienced throughout your stay; specially the location close to the main attractions and the service of our staff. It’s really gratifying for us... More 

perugia
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2015

it was great, at mayerling. the hotel is close to everything, in madrid. you can go anywhere, by foot or by underground. the room is nice and clean, the stuff is so kind. and it's not expensive at all.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
atle1980, Manager at Mayerling Hotel, responded to this review

Dear Giecci, Thank you for your recent comment on TripAdvisor regarding your recent stay at Mayerling Hotel. We are so pleased to know that you had an overall enjoyable stay with us and our great location serves you well. I certainly look forward to welcoming you back at Mayerling Hotel, hopefully in the very near future. Sincerely, Eluska Múgica Hotel... More 

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Neighborhood Profile
La Latina
La Latina is a charming neighborhood with two unique personalities. At first glance, it’s distinctly old-world, with narrow streets weaving a maze among charming stone buildings in sunny, bright colors like yellow and pink. The other side of La Latina is characterized by a young population and a bohemian vibe, as evidenced by a dynamic and evolving selection of new bars, shops, coworking spaces, and other businesses popping up in the area. In the northern part of the neighborhood, the Cava Alta and Cava Baja streets constitute the tapas center of Madrid, where each age-old restaurant serves up distinctive specialties like huevos rotos and patatas bravas. Locals have come here for generations to while away hours over drinks and tapas with friends. On Sundays and public holidays, the streets to the south of La Latina metro station transform into a giant open-air market full of locals sifting through tent after tent of art, apparel, and antiques. Any day of the week, the intriguing blend of the traditional and the hip make the streets of La Latina worth exploring.
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