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Axor Barajas Hotel

#78 of 453 Hotels in Madrid
Certificate of Excellence
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Calle Campezo 4, 28022 Madrid, Spain
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Axor Barajas Hotel
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865 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Miami Beach, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked this hotel to get a good night rest between two flights. How awkward that the hotel staff them self messed this up. Checked in very late, and got a wake-up call I didn't order at 6.30am and the cleaning lady stomping in a couple of hours later without knocking. Totally ruined night sleep and completely zombie day after. Gave... More 

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Pilar de la Horadada, Spain
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very modern hotel with excellent decor and furnishings. The rooms are spacious and comfortable with high quality fittings and modern shower room. It is conveniently located for Barajas Airport with a free shuttle bus service both ways. Remember to book your return bus time at reception. Staff are friendly and helpful. The Mirage Restaurant is overpriced with... More 

Was this review helpful? Yes 1
Miami, Florida
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel close to Barajas airport, the family suite was amazing , the service impeccable and the restaurant ( a little pricey) but excellent and highly recommended . They offer a free shuttle from and to the airport and free Wi-Fi in the rooms. I highly recommend this hotel if you need a place to stay before... More 

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Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay here with work regularly. Close to the airport with a sporadic complimentary shuttle. Food's fairly average and a bit overpriced. The rooms are large and well appointed, nice shower size with decent water pressure. The beds are large but very uncomfortable. Well priced hotel, perfect for a quick stop the night before a flight

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Copenhagen, Denmark
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a night here, before taking an early flight out of Madrid. The hotel is close to Barajas and its pretty fast by the shuttle service. The rooms are very spacious and for sure way above what the normal standard for mid range hotel. Only down side, was long wait for the shuttle and also the long line when... More 

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Oberageri, Switzerland
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Characterless office block style modern "designer" hotel. Rooms perfectly ok, and I had no problems with the wifi. Restaurant a pleasant surprise in quality, and good service. Negative points were noisy aircon in room, which didn't seem to respond to the controller unit but the worst aspect of this hotel was painfully slow check-in (queues virtually all the time, how... More 

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear TheFrog59: Thanks for choosing Axor Barajas for your stay in Madrid. We have been certainly busy this week due to a big congress but we take good note of your comments and we will look for a solution for every aspect. I hope that you had an overall good experience with us and we hope to see you back... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Clean and nice room but service was shady. We were here because our flight got cancelled. We were told dinner and lunch the next day would be included. The next day when we went down for lunch they told us that we missed breakfast and lunch was not included. We were given a coffee to last us for the day.... More 

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear eurotravelr94: We are sorry that you miss the breakfast time, at least we were able to give you a coffee. About the lunch, we provide the services that the Airline authorize us for their passengers . What we suggested to you was to have a meal at the restaurant which was fully operative for lunch and then claim the... More 

Toulouse, Midi-Pyrénées, France
1 review
1 of 5 stars Reviewed 4 weeks ago

Stay far, far away from this terrible hotel. Poor service -- they told me to get my own ice next door; overcharged me for breakfast and worse, I lost business because THERE WAS NO WIFI AND THEY ADVERTISED OTHERWISE. Stay at JC Rooms in Madrid central if you are on a budget or a luxury hotel in the city center,... More 

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Cristina: We are sorry that you left with such a bad impression from your stay. Reading your comment I have reach the conclusion that you were hosted at the Axor Feria, located next door. That is why you were told to get the Ice from the Bar, located at the Axor Barajas building. i take the chance to tell... More 

Denver
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 27, 2015

Spent our last night in Spain at the Axor Barajas before our 6:00 a.m. flight out the next day. I was pleasantly surprised at this hotel... Price was amazingly good, rooms were large, great Wi-Fi, good shower and bathroom, clean... such a bargain! Our room had two beds and a bunk bed at the other side of the room, so... More 

Was this review helpful? Yes 1
Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Traveler802: So good to read that we have surprised you! Hotels in Madrid are getting better and better and comments like yours encourage us to continue working this way to keep on surprising our visitors! thank you very much. With kindest regards: Daniel Gonzalez Romero. Sales Manager. Axor Hoteles. More 

Danville, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 25, 2015

Unbelievable low prices, fantastic huge room, simply wonderful. Clearly the downside, if you are visiting Madrid, is the commute to the city and back. They assist with a free airport shuttle. From the airport there are various options. We tried the express bus, the metro, and a taxi from the hotel to the Barajas station that has no airport surcharge.... More 

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

HI there rmunson1!! thank you very much for your kind comments, we are glad that you have a great stay with us, we hope to see you around again soon. With kindest regards: Daniel Gonzalez Romero. Sales Manager. Axor Hoteles. More 

Hotel Review Summarization

What travelers say

  • Very modern(6)
  • Free shuttle(5)
  • Very good(4)
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