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Axor Barajas Hotel

4.0 of 5 Calle Campezo 4, 28022 Madrid, Spain
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Certificate of Excellence 2014
Axor Barajas Hotel
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Axor Barajas Hotel
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717 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Annemasse, France
Top Contributor
396 reviews 396 reviews
77 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

If you at all appreciate design you should stay here if you need a place near the airport. Comfortable rooms with nice design touches. Design in the lobby Is outstanding with chairs and sofas you.ll want to take pictures of. Breakfast fine but not outstanding nor overpriced. The price is right is 15€/night btw.

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Hask74: Thanks for your nice review, we hope you had a fantastic time with us. With kindest regards: Daniel Gonzalez. Sales Manager Axor Hoteles. More

Atlanta, GA
Top Contributor
422 reviews 422 reviews
52 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a hotel near the airport for an early flight back to the U.S., so this fit the bill. It's a good value at less than $100 per night. Quite modern design, excellent beds and reasonably good check-in are good points. They are clearly geared to the arrival of their free shuttle to/from the airport, so it gets rather... More

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear GPBurdell: Thanks for your kind review. Just to mention that we will be operating 24hours room service from january to fully cover any f&b need. I also forward your comment on the gel container to our supplier. these are the kind of little details that improves the experience and that you can only get from reviews like yours. best... More

Madrid, Spain
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked our rooms here for a business trip 2 weeks in advanced. It was paid in full and we received confirmation numbers. When we arrived, after many hours of travel they informed us that they did not have rooms for us. Their explanation was that a flight was cancelled and all the rooms where full. We specifically said "So... More

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Lucke: I want to apologize for the inconveniences caused due to the move of your booking. i really mean it. it is not our policy to overbook the hotel, We are not use to this situations and I want to believe that this is the reason why we didnt managed it properly, please accept my most sinceres apologizes. the... More

Blonie, Poland
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because of its location close to Barajas airport in Madrid and very interesting price. What we have got was a HUGE rooom with a HUGE bathroom with a very modern design, the beds were fantastic, everything looked very fresh and clean. The only disadvantage were the crowds at check-in desk making us wait for 7-8 minutes,... More

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Mireaux: It is always good to read that you exceed your guest expectations, we will do our best to keep on surprising our visitors! waiting for your next visit, best regards! Daniel Gonzalez Sales & Marketing manager. Axor Hoteles. More

Weston, Florida
Top Contributor
103 reviews 103 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel mostly because it was conveniently located close to Barajas Airport. However we must say that besides the location the hotel had a charming decoration and our room was very nice, clean and big. The airport shuttle was very good as well. Visiting the city by Taxi, we had a 20 minute ride to Avenida La Castellana... More

Was this review helpful? Yes 1
Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Francisco: thanks for your kind review, I am glad that you had a grest rest with us to face in the best mood your flight back to the sunny FLorida... I hope that you stay with us in your next visit to Spain.. best regards! Daniel Gonzalez. Sales & Marketing Manager. Axor Hoteles. More

St. Catharines, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is Clean, Bright and Modern. The shuttle from the airport takes about ten minutes and runs every 30 min. or so, their are always plenty of taxis out front if you want to run into the city for about 20 euros each way. If you are driving they is plenty of free parking and easy to navigate to.... More

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Good morning David: tso haapy that you had a good stay with us and many hanks for your kind review on our services and your advices to our potential new friends. We really appreciate it. with kindest regards: Daniel Gonzalez. Sales & Marketing Axor Hoteles. More

Kalgoorlie, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a long layover and stayed here for one night. It revived me on my cross country journey and helped me feel fresh and ready for the last legs of my journey. Pros: *Easy shuttle bus service *Quick check-in *Huge room *Enormous and comfortable bed *Hot beautiful shower *Awesome decor Cons: *Restaurant was closed when I checked in and there... More

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Laurlala: thank you very much for your opinion on us. Our philosophy is to listen, evaluate and then implement our guest requests and as we had previous comments about our f&b timetable I am happy to announce you that we are starting our 24h room service next January. best regards: Daniel Gonzalez. Sales & MArketing Manager. Axor hoteles. More

Lafayette, CA
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 21, 2014

We stayed one night on arriving very late into Madrid Barajas. Check-in was quick, the room very modern, clean and quiet. Do not expect a view. We appreciated that their lobby bar was open till midnight, as we arrived at 11:45 pm. Breakfast was very good. Checkout was good. Recommend this place as a brief stopover related to flying into/out... More

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Mt Diablo: Thanks for your kind review, hoping to see you again soon, kindest regards: Daniel Gonzalez. Sales & Marketing Manager Axor Hoteles. More

Guayaquil
Top Contributor
50 reviews 50 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 19, 2014

Great experience. We chose this hotel as a stopover from Italy in our way to South America. We arrived at Barajas airport at around 9.20pm, after collecting our baggage we walked to the sidewalk assigned to Hotel Bus which is a few meters from the exit door. The Axor bus was there. After a 10 minute wait we left to... More

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Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Barrancos: it seems that everything ran smooth during your stay with us! we are so happy to read that and we thank you so much for your positive review, this kind of comments renewal our commitment to excellence. hoping to see you around soon, with kindest regards: Daniel Gonzalez Sales & Marketing manager. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

Overall, my past six hotels in my visit in this trip between Portugal and Spain. This Axor hotel is a bad mark to this trip. At my complimentary breakfast this morning, I asked for second cup of hot water and was told no more. Service level is very low and rude.

Was this review helpful? Yes 1
Daniel G, Director Comercial at Axor Barajas Hotel, responded to this review

Dear Mark: We are sorry if our service didnt reach your expectations and we apologize for that. It is hard for me to beleive that we denied a hot water cup to a guest, so I would say that it was a misunderstunding as it is really the opposite to our philosophy. Further than that, i think it is to... More

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Additional Information about Axor Barajas Hotel

Address: Calle Campezo 4, 28022 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Axor Barajas Hotel 4*
Number of rooms: 217
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