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All 456 Madrid hotels

Petit Palace Art Gallery

4.0 of 5 Hotel   |   Calle Jorge Juan, 17, 28001 Madrid, Spain
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Petit Palace Art Gallery
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53%
Ranked #294 of 456 hotels in Madrid
A recent review
5 of 5 stars reviewed 4 weeks ago
Irelandbob Ireland
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114 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ireland
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have travelled for many weekend breaks and as such have experienced every kind of hotel imaginable. The Petit Palace Art Gallery is one hotel which we will never forget as everyone of our needs were catered for. From the friendly staff, cleanliness, location, breakfast, the comfort of the beds, the location of the hotel, the power shower in the... More

Was this review helpful? Yes 1
Shanghai, China
Top Contributor
79 reviews 79 reviews
14 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 4, 2014

I usually stay in Gran Via whenever I end up in Madrid...but it feels very touristy... so I decided to give this boutique hotel a try.... the location is fantastic, right next to Serrano street with tons of shops and the Jorge Juan street is famous for cool trendy restaurant along with designer shops... the area is very quent. The... More

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Belgium
Top Contributor
125 reviews 125 reviews
52 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed January 11, 2014

I normally stay at their Serrano st property, so this time I decided to give a try to this one. It is exactly the same: an average well locayed hotel. Wi-fi works well and staff is correct. Rooms are modern with the outrageous "integrated" bathroom where you wake up your partner each time you tur on the bathroom lights at... More

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London
Top Contributor
51 reviews 51 reviews
45 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 27, 2013

Don't get me wrong - good location, great pics, decent staff! But right from the start, things seem a little off. A great effort at decor marred by bad gloomy lighting. Decent rooms with too little of the little things to make it thoughtful. Polite staff who are just that. Adequacy is the order of the day here. And really... More

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Stockholm
2 reviews
3 of 5 stars Reviewed September 30, 2013

This hotel has a great location. There are some excellent restaurants nearby (one just across the street) that are well worth a visit. It's walking distance to the city centre and some of the best art museums in the world. We liked the fact that the hotel lend out bikes which was perfect for a quiet Sunday ride. The staff... More

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Victoria G, Online sales department at Petit Palace Art Gallery, responded to this review

Dear client, Thank you very much for you comment about our Hotel Petit Palace Art Gallery We will bear in mind your comment about the beds and we will do our best to improve in this issue. Your feedback helps us to improve every day. Kindest regards. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 25, 2013

We have just spent three nights in the hotel and I am really sorry to say that I'll never go back. The hotel itself is really good, the location just unbeatable in the best quarter of Madrid, the rooms have a good size with very comfortable beds and nice decor. The toilets are clean, the stuff is very friendly and... More

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Victoria G, Online sales department at Petit Palace Art Gallery, responded to this review

Dear guest, Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location, room size and hotel staff were to your liking. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each... More

Upper Arlington, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2013

All in all, a good experience. The room was spacious and clean, although the beds could use better pillows. We had a mix up with the number of guests and the staff quickly rounded up an extra bed for us. The buffet was average for the cost. Better to just eat at the numerous neighborhood eateries. A good value for... More

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Victoria G, Departamento de Ventas Online at Petit Palace Art Gallery, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your stay in Petit Palace Art Gallery. We hope you find the time to return to Madrid, you will be very welcomed! Best regards. More

Farum, Denmark
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 21, 2013

It is a small hotel situated in the most posh part of Madrid. The hotel is quite average, though they try to look cool and modern in the spanish way you see at f.x. a Barcelo hotel. But the smartness is mere lookalike without really finding a true and genuine style. When it comes to facilities and services there are... More

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review

Dear Guest, We value your comments about our hotel. It's always constructive getting reviews from our customers in order to improve our services. In relation to the hotel style, I regret that it was not right for you. I understand that the style is different and unusual and is exposed to criticism, so we take your opinion into account and... More

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 19, 2013

I have stayed in this hotel twice, mainly for its location and reasonable value as a place to lay my head rather than spend time in. The rooms are small but clean, though the bed and bedding could offer more comfort. Staff are pleasant and breakfast is ok, though nothing to right home about. Basically, a decent place with value... More

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review

Dear Guest, We appreciate your comments and thank you for giving us the opportunity to improve through your opinion. We will work on your comments to improve our facilities. Thank you for your confidence and we hope to see you soon. Best regards, E-commerce Department More

Dublin
1 review
5 of 5 stars Reviewed February 18, 2013

We stayed 3 days at this hotel and the experience was fantastic. Nice place, excellent location in a very pretty area. Staff was quite helpful and made our trip unforgettable. If you want to enjoy Madrid, you should stay here!

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review

Dear Reviewer, Thank you for your wonderful review of our hotel, Petit Palace Art Gallery. It is very important for us all comments that our guests write in Tripadvisor. We do hope to welcome you back again soon. Kindest regards, E-commerce Department More

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Additional Information about Petit Palace Art Gallery

Also Known As:
Petit Palace Art Gallery Hotel
Petit Palace Art Gallery Hotel Madrid
Address: Calle Jorge Juan, 17, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#157 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Art Gallery 4*
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