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Confortel Atrium

Emilio Vargas, 28043 Madrid, Spain
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Confortel Atrium
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Confortel Atrium
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326 reviews from our community

Traveler rating
    103
    145
    57
    11
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reading, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a very centrally located hotel £10 from town and £10 from IFEMA exhibition centre. The room was comfortable - always annoying that there are 2 single beds in Spain unless you ask for a matrimonial bed... There is a nice sunny terrasse and all in all I liked it and would stay there again.

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Guest: Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed the comfort of your room, but we are disappointed to read that we didn't met all your expectations, regarding twin beds, we always try to provide matrimonial bed when possible. We do hope will be providing you... More 

Toulouse, France
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 22, 2015

I've stayed at this hotel with my family several times in three years, during our various moves to, in, and away from Madrid. We've used it as a couple and as a family with a baby (when she was a couple months old, and when she was almost 2 years old). Everything have always been OK, the place is clean... More 

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Guest: Thank you for taking the time and trouble to share your feedback with us. We are so pleased that you have enjoyed your visits to Madrid and choose us several times. We are always pleased to receive feedback, whether positive or negative, to enable us to improve on our service. We are especially disappointed to read that we... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

Very nice, modern and clean hotel. The staff was very helpful. The hotel is not very far from the airport so don't let the taxi driver drive you around in circles trying to run the meter up! However, it is quite far from public transportation. So put on your walking shoes to get to the nearest train station, the bus... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Client, thank you very much for staying at Confortel Atrium and for sharing your experience with us and the future clients. We hope we can welcome you again in the future. Best regards, Guillermo Mesas, Hotel Manager More 

berkshire
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2015

My partner booked this hotel for the long Easter weekend of this year (2014). We were so happy that we have already booked to return on the Easter weekend of 2015 for our Anniversary. The review is overdue but I thought I had better do it so we can compare how it performs a year on! Please note - this... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear guest: Thank you for taking the time to review your stay at Confortel Atrium. We are so pleased that you have enjoyed your visit to Madrid. We are always pleased to receive feedback, whether positive or negative, to enable us to improve on our service. It will be our pleasure to welcome you back in the very near future.... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 11, 2014

Just spent a week ay the Confortel Atrium and the experince was excellent! Polite/proffesional staff/trendy, big and spacious rooms...great food at the bar and most importantly the atmosphere was very welcoming. Yes, the hotel is not centrally located but there is a bus which takes you to the centre of the city in 20 minutes...i will definetly recomend this hotel... More 

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Client, thanks a lot for sharing your experience at Confortel Atrium in this site. We are so glad to read the comments you do about our staff. Thank you! You and your family and friends will be very wellcome in your next stay with us. Guillermo Mesas, Hotel Manager More 

1 review
5 of 5 stars Reviewed November 19, 2014

The Hotel was very nice, enjoyed it from check in to check out. Could not find any fault. Rooms were great, modern, spacious. When we checked in we met Eduardo, he was fast, helpful and friendly. He helped us organize shuffle bus to airport as we were too many to fit in taxi with luggage, gave us few directions. Got... More 

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Guest, thank you so much for your great comments about your recent stay at Confortel Atrium. I agree, Eduardo is a great proffesional! Best regards, Guillermo Mesas, Hotel Manager More 

Koh Samui, Thailand
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 23, 2014

My wife and I arrived from Asia to explore Madrid for the first time and chose Confortel Atrium as recommended by some local contacts. We were thrilled - the welcome was friendly and check-in fast nice and early, the room was very large, bright, modern and comfortable. Wifi was lightening fast and breakfast excellent. I wasn't sure about the location... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Clinton, We are so much glad that you had such a nice stay with us! I would like to thank you for taking the time to share your experience in Tripadvisor.com and we hope you had a nice trip back to your country. Best regards! Guillermo Mesas, Hotel Manager More 

Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 9, 2014

I liked this hotel because of the structure of the rooms and the food. I only stayed there two nights but let me say that i really liked it and the temperatre there was really satisfying. The concierge was available 24/7 and thats one of the things that i liked most about it. When you go to eat breakfast theres... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear José Andrés, thank you very much for your comments and for staying at Confortel Atrium. We are very glad to read you had a pleasant stay with us and you liked our hotel, the breakast and received a good attention from our staff. Kind regards, Guillermo Mesas, Hotel Manager More 

Chania Town, Greece
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 1, 2014 via mobile

I needed to stay in Madrid close to airport and I found a room here. I was skeptical to book it here but I was quite surprised to find the quality of the room for such a cheap price. If you are staying here for tourism; don't. The hotel is pretty far from the center and there aren't bus stops... More 

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Client, Many thanks for sharing your feedback with us and we were very pleased to read that you enjoyed our spacious bedrooms. Well, as you say, we are not located in the city center, but we do have a bus very close to the hotel which drives you downtown in about 20 minutes. We hope you can come back... More 

Senior Contributor
42 reviews 42 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 10, 2014

Very basic hotel but I guess you get what you pay for: The Wifi kept dropping out while using it in my room, which made working difficult. The staff where not all able to speak English, for example I am allergic to the blanket provided – I had to ask for alternative Bedding three times and in the end they... More 

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Madame: I feel really sorry for the inconveniencies you had over your stay, thank you so much for your comments, we will work, to improve our English, and our facilities as a wi fi connection, and our shower system. Once again my apologies, thank you so much for your information that definitely will help us to advance. Guillermo Mesas,... More 

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