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Confortel Atrium

#132 of 453 Hotels in Madrid
Certificate of Excellence
Emilio Vargas, 28043 Madrid, Spain
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340 reviews from our community

Traveler rating
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    60
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilkes-Barre, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends and I stayed here and found this hotel surprisingly fantastic. It's very contemporary and quite comfortable. The room was clean and cozy - large bed, desk, dresser, and a mini-fridge. We arrived quite late, but the front desk was ready with our reservations and even recommended a nearby restaurant where we could grab a bite to eat. We... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent at end of April 3 nights with my family , it took me sometime to realize that hotel name has changed to a new name, hotel location is a plus being at a walking distance from public transportation and Arturo Soria mall where u can enjoy few resturants. Staff quiet friendly , they upgraded one of my two rooms... More 

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Galway, Ireland
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is very nice, the rooms are good and the breakfast was really, really nice! Staff in the restaurant are very professional. Around the corner you have a bus(number 53) that will take you to the City Center(Sol), for just €1,5. The check-in and check-out process is a bit slow...but staff is friendly.

Was this review helpful? Yes 2
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear guest: Thank you so much for your kind and considerate review. We always welcome feedback from our Guests and we were delighted to read the positive comments from you. We are pleased to hear that you enjoyed your stay Hoping to welcome you back soon Kind regards Guillermo Mesas, Hotel Manager More 

Reading, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

This is a very centrally located hotel £10 from town and £10 from IFEMA exhibition centre. The room was comfortable - always annoying that there are 2 single beds in Spain unless you ask for a matrimonial bed... There is a nice sunny terrasse and all in all I liked it and would stay there again.

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Guest: Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed the comfort of your room, but we are disappointed to read that we didn't met all your expectations, regarding twin beds, we always try to provide matrimonial bed when possible. We do hope will be providing you... More 

Toulouse, France
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2015

I've stayed at this hotel with my family several times in three years, during our various moves to, in, and away from Madrid. We've used it as a couple and as a family with a baby (when she was a couple months old, and when she was almost 2 years old). Everything have always been OK, the place is clean... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Guest: Thank you for taking the time and trouble to share your feedback with us. We are so pleased that you have enjoyed your visits to Madrid and choose us several times. We are always pleased to receive feedback, whether positive or negative, to enable us to improve on our service. We are especially disappointed to read that we... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

Very nice, modern and clean hotel. The staff was very helpful. The hotel is not very far from the airport so don't let the taxi driver drive you around in circles trying to run the meter up! However, it is quite far from public transportation. So put on your walking shoes to get to the nearest train station, the bus... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Client, thank you very much for staying at Confortel Atrium and for sharing your experience with us and the future clients. We hope we can welcome you again in the future. Best regards, Guillermo Mesas, Hotel Manager More 

berkshire
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2015

My partner booked this hotel for the long Easter weekend of this year (2014). We were so happy that we have already booked to return on the Easter weekend of 2015 for our Anniversary. The review is overdue but I thought I had better do it so we can compare how it performs a year on! Please note - this... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear guest: Thank you for taking the time to review your stay at Confortel Atrium. We are so pleased that you have enjoyed your visit to Madrid. We are always pleased to receive feedback, whether positive or negative, to enable us to improve on our service. It will be our pleasure to welcome you back in the very near future.... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 11, 2014

Just spent a week ay the Confortel Atrium and the experince was excellent! Polite/proffesional staff/trendy, big and spacious rooms...great food at the bar and most importantly the atmosphere was very welcoming. Yes, the hotel is not centrally located but there is a bus which takes you to the centre of the city in 20 minutes...i will definetly recomend this hotel... More 

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Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Client, thanks a lot for sharing your experience at Confortel Atrium in this site. We are so glad to read the comments you do about our staff. Thank you! You and your family and friends will be very wellcome in your next stay with us. Guillermo Mesas, Hotel Manager More 

1 review
5 of 5 stars Reviewed November 19, 2014

The Hotel was very nice, enjoyed it from check in to check out. Could not find any fault. Rooms were great, modern, spacious. When we checked in we met Eduardo, he was fast, helpful and friendly. He helped us organize shuffle bus to airport as we were too many to fit in taxi with luggage, gave us few directions. Got... More 

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Guest, thank you so much for your great comments about your recent stay at Confortel Atrium. I agree, Eduardo is a great proffesional! Best regards, Guillermo Mesas, Hotel Manager More 

Koh Samui, Thailand
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 23, 2014

My wife and I arrived from Asia to explore Madrid for the first time and chose Confortel Atrium as recommended by some local contacts. We were thrilled - the welcome was friendly and check-in fast nice and early, the room was very large, bright, modern and comfortable. Wifi was lightening fast and breakfast excellent. I wasn't sure about the location... More 

Was this review helpful? Yes
Confortel G, Gerente at Confortel Atrium, responded to this review

Dear Clinton, We are so much glad that you had such a nice stay with us! I would like to thank you for taking the time to share your experience in Tripadvisor.com and we hope you had a nice trip back to your country. Best regards! Guillermo Mesas, Hotel Manager More 

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Amenities