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Espahotel Plaza de Espana

3.0 of 5
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Plaza De Espana, 7, 28008 Madrid, Spain
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10% off room rate
Espahotel Plaza de Espana
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Ranked #242 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed 5 weeks ago
Michelleandave Liverpool, United Kingdom
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186 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Top Contributor
57 reviews 57 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed for 5 days this week, yes as previously reviewed, the rooms need updating but found that the communal areas were very well maintained and housekeeping was very good. Our room didn't smell and whilst the kitchenette is very small, I'm sorry , but to complain about it is a bit much. Apart from buying tea , coffee milk and... More 

Was this review helpful? Yes 1
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you very much for your comments. We are happy to see that your stay in Espahotel Plaza de España was positive. We will take in account your recommendations in order to improve those aspects that need to be updated. We are sorry for the incident of the hot water, it was something caused for the changes of temperature, but... More 

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

When we arrived they gave us a room which smelled like cigarettes. The smell was unbearable. We first thought that maybe this was just an incident and we opened the window and hoped it would go away. As we were tired we fell asleep but the next day we complained to the receptionist. He simply said it was not possible... More 

Was this review helpful? Yes 1
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you for your comments. We regret for any inconvenience you may have had during your stay. With respect to the incident you comment of the smoking smell, we can confirm you that in the hotel is only allowed to smoke in the rooms of the first floor for those clients who wish to have a smoking-room. In the rest... More 

Singapore, Singapore
Top Contributor
56 reviews 56 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 6, 2014

Room: • Room cannot be locked from the inside! There is no way you can lock your room when you are inside! • I had the Studio room which was too big for a single pax. It is more of a service apartment instead of a hotel. • Includes a small kitchen complete with utensils, cutlery, electric stove, electric kettle,... More 

Was this review helpful? Yes 1
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you very much for your comments. We are happy to see that your stay in Espahotel Plaza de España was satisfactory. It is true that the location in the same Plaza de España of Madrid is unique, and you have everything near. With respect to the lock, don’t worry because the door remains completely locked once you close it.... More 

antioch
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed October 30, 2014

I stayed at this hotel for 8 nights 3 adults. the room has a very small kitchen I almost bump my head on the cabinets.THE ROOM AND THE BATHROOM VERY OLD. IT LOOKS LIKE THEY HAVE NOT CHANGE ANYTHING SINCE IT WAS BUILT WHICH WAS MAYBE IN THE 70'S The shower only has one door so the water splashes all... More 

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aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you for your comments. We regret that your stay wasn’t satisfactory. We will try to change those aspects that have to be improved. We would like to answer you to some of the aspects you have commented. All the rooms have small kitchens, and this is a complement that not many hotels have in Madrid, and that are normally... More 

London
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 20, 2014

I have stayed in and reviewed many hotels in madrid and I hope you can see that on the whole they are very positive. I read some good reviews of espa hotel gran via and also noted its trip advisor review so thought I would give it a go. The positives: the location and kind staff. Comfy bed, generally clean.... More 

Was this review helpful? Yes 2
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Dear Sir, Firstly, we would like to indicate you, that we deeply regret the mistake we have committed, by not checking correctly your request, in the sense of wanting to stay in a non-smoking room. As you know, the hotel tried to amend the error, by changing your room to a king size bed according to what you requested in... More 

Des Plaines, Illinois
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 3, 2014

My wife and I stayed at the Espahotel, located on the Plaza de Espana for our first visit to Madrid. The room was clean and comfortable, and we saved a lot of money by using the kitchen facilities in the room. The Plaza de Espana is a great spot to begin your travels around Madrid. The Gran Via is close... More 

Was this review helpful? Yes 1
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you very much for your comments. We are happy to see that your stay in Espahotel Plaza de España was pleasant, and that you were able to use the hotel facilities, such as the individual kitchens of the apartments. It is true that the hotel is located in a very good location, next to the main sites of Madrid,... More 

London, United Kingdom
Top Contributor
51 reviews 51 reviews
43 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 15, 2014

Just arrived back from Espahotel Plaza De Espana. Booked 3 nights but Friday to Monday but took late flight Sunday evening, due to work. Location was perfect, lovely walk up to Gran Via and to Sol with stalls and benches just outside in front of Plaza De Espana. The Hotel RoomS were spacious with microwave, seating and small kitchenette. Best... More 

Was this review helpful? Yes 1
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you very much for your comments. We are grateful to see that your stay in Espahotel Plaza de España. We would like to see you soon with us the next time you visit Madrid. Best Regards More 

Bristol, United Kingdom
Top Contributor
101 reviews 101 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 12, 2014

I booked this Hotel for 4 nights.. Before arrive sent a e-mail to reception, if was possible get the higher room and view, they back to me very quickly and taking care the all my needs... as surprised when arrived on night, they had for me the room as requested, with lovely view and the top floor, also offered me... More 

Was this review helpful? Yes 1
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you very much for your comments. We are happy to see that your stay in Espahotel Plaza de España was pleasant. We always try to make our best, in order to provide the best service and comfort for our clients. We will give your greetings to Rosa and Ruth, and the rest of the staff at the reception for... More 

Queensland, Australia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 1, 2014

We chose this hotel because of its great location very near the Grand Via and also the great reviews on TA. We were not disappointed - in fact it was one of the best places we stayed in during our trip to Spain! We were in apartment # 308 for 5 nights - it was very spacious and had everything... More 

Was this review helpful? Yes
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you very much for your comments. We are grateful to see that your stay in Espahotel Plaza de España was pleasant and that you enjoyed the location, the room, and the different characteristics we offer, like the kitchen or the spacious bathroom. Thank you for recommending our hotel with this type of comments, because it can help other people... More 

South Florida
Top Contributor
92 reviews 92 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 31, 2014

There are several reasons to recommend the Espahotel Plaza de Espana to the traveller Primary: location ... it does not get much better with the plaza at your front door, a subway line a block away and the Gran Via just past that ... walk past the plaza and you find Templo de Debod, or turn in the opposite direction... More 

Was this review helpful? Yes 1
aparplaza, General Manager at Espahotel Plaza de Espana, responded to this review

Thank you very much for your comments. We are grateful to see that your stay at Espahotel Plaza de España was pleasant and that you enjoyed the views, the location and the different amenities of the hotel. With respect to the buffet, I can tell you that we have recently updated our Cafeteria, giving it a more modern style, and... More 

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Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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