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Petit Palace Mayor

4.0 of 5 Mayor St 46 | City Center, 28013 Madrid, Spain
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Petit Palace Mayor
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340 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zurich, Switzerland
Contributor
19 reviews 19 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 3, 2014

A small and intimate hotel close to Plaza Mayor and Plaza del Sol with modern amenities, nicely appointed rooms and bathrooms and an excellent breakfast. Friendly and supportive staff. The city centre of Madrid is at your fingertips. Everything can be explored on foot.

Was this review helpful? Yes
Marta H, Manager at Petit Palace Mayor, responded to this review

Dear Mr. Fretz Thank you for spending your time in your review for our Hotel. We are glad that you enjoyed the exceptional location and our staff atention. We hope that you could come back for your next stay in Madrid Sincerely, Ana Sanz Manager More

Montreal, Canada
1 review
4 of 5 stars Reviewed July 25, 2014

Very nice hotel, clean, quite, and tucked away in the busy Mayor tourist area. Efficient staff, nice breakfast, in an immaculate setting included in our stay. Mini bar facilities. Very convenient and central to Gran Via shopping and nice shopping on Rue Mayor where the hotel is located. Across the street from the Mercado tapas restaurants ( numerous restos and... More

Was this review helpful? Yes
Marta H, General Manager at Petit Palace Mayor, responded to this review
Google Translation

Estimados clientes, Queríamos agradecer el tiempo que ha dedicado para sus comentarios, y compartir con nosotros su experiencia en nuestro... More

Bogota, Colombia
Top Contributor
58 reviews 58 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 13, 2014

Pros - Ideal location for a tourist, bang in front of Plaza Mayor. Hop-on Hop-Off bus less than 100 meters from the hotel - Can walk around Plaza Mayor in the morning when things are beginning to be set-up. In the summers most of the shops and restaurants operate between 12 pm to 12 am. However some coffee places and... More

Was this review helpful? Yes
Marta H, Front office manager at Petit Palace Mayor, responded to this review

Dear Sir, Greetings from Madrid and thank you very much for your great comments about your recent stay in Madrid. It is very rewarding to read your comment and see that you have enjoyed our location. Please accept my apologies for the experience you mention about the metro on your departure day. I sincerely look forward to welcoming you back... More

Puerto Rico
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 6, 2014

Couldn't ask for a better location with walking distance to the most important sights in Madrid, especially Mercado de San Miguel and Plaza Mayor just across the street. The employees in the reception were very friendly and helpful. The room was clean and the bathroom was spacious. Definitely staying again during my next visit.

Was this review helpful? Yes
Marta H, Front desk manager at Petit Palace Mayor, responded to this review

Dear Guest, Thank you very much for for posting your comments on Trip Advisor. Reading your positive comments are withouth hesitation the best reward we can receive. We sincerely look forward to welcoming you back soon. Best regards, More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2014

Best location for a hotel at Madrid. Just across the street from Plaza San Miguel with great tapas and wine. The hotel facility is well maintained. Friendly personnel and great housekeeping. Looking forward to stay there during my next visit.

Was this review helpful? Yes
Marta H, Front desk manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for sharing your experience on Trip Advisor. I am very happy that you have enjoyed your stay through our service and location. I do sincerely appreciate your feedback and look forward to personally welcoming you back soon. Regards, More

Lier, Belgium
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 28, 2014 via mobile

This is our third visit in one of the "HT-Hoteles" in Madrid. This time we chose Petit Palace Mayor instead of Posada del Peine. The personnel at the reception desk were very polite and friendly but we had to ask when and where breakfast was being served, not that it is that of an inconvenience but it's what one might... More

Was this review helpful? Yes 2
Marta H, Front desk manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for your feedback through Tripadvisor. Location is without hesitation the best in town, and service is provide always trying to understand our guests expectations. I would like to apologize if the room 406 where not up to your expectations. I you have the opportunity of staying again with us, I would be glad of... More

Grimsby, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed in a family room, which meant that we were at the top of the hotel and therefore had some fantastic views over the city. The room was on the small side, but was perfectly adequate for a short stay. There were a couple of niggles, I would have liked to see some tea and coffee making facilities in... More

Was this review helpful? Yes
Marta H, Font Desk Manager at Petit Palace Mayor, responded to this review

Dear Guest, I appreciate the time you have taken to write you review about our hotel. I am very glad that you liked the room as well as the wonderful views over the city you have had the chance to enjoy thanks to such room and the location of our hotel. I am also grateful for your feedback as it... More

Steamboat Rock, Iowa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 14, 2014

Location is the best possible. one note that may affect some travelers is that you must move your bags from the taxi to the hotel about 1 block. no car traffic goes to many areas. right between Plaza Major and Del Sol. breakfast is weak but Spain doesn't really understand the American breakfast. it is a very close to the... More

Was this review helpful? Yes
Marta H, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear Guest: Thank you for your review. I am very pleased that you have found our location to be such an advantage, as we are in the actual centre of Madrid and therefore any other relevant place in the central area is really close to us. Regarding our breakfast, we are sorry that you found it to be weak, as... More

2 reviews
2 of 5 stars Reviewed June 14, 2014

This is my 1st visit to madrid, We got this hotel ... The location is amazing amazing but I did not like the room, no mirror, small,dirty carpet, no good lights even in the corridors and no good ventilation .... I've been in barcelona but I did not face such slow internet like this... People who are working in the... More

Was this review helpful? Yes
Marta H, Front office manager at Petit Palace Mayor, responded to this review

Dear Sir, Please, accept our apologies for not meeting your expectations. Your comments have been shared with all the team members to avoid having a similar situation in the future I would appreciate if you can please contact me directly upon your next visit to Madrid for me to ensure personally that you have a memorable experience. Yours sincerely, More

Dublin, Ireland
Top Contributor
91 reviews 91 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 11, 2014

I have now stayed at a total of five "Petit Palace" hotels, all of which follow a standard format of hyper modern decor in existing old buildings. As the "Mayor Plaza" enjoys a superb location, directly opposite the entrance of the Calle San Miguel and the Plaza Mayor, I have made it my choice of base on all my recent... More

Was this review helpful? Yes 1
Marta H, Front desk manager at Petit Palace Mayor, responded to this review

Dear Sir, From these lines, I would like to thank you for taking your time and sharing your comments about Petit Palace Mayor Plaza. I am positive that your comments will help us to meet your expectations on your next visit to Madrid. I look forward to welcoming you back personally Regards, More

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Additional Information about Petit Palace Mayor

Address: Mayor St 46 | City Center, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Mayor 4*
Number of rooms: 64
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Also Known As:
Petit Palace Mayor Madrid

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