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Petit Palace Mayor

Mayor St 46 | City Center, 28013 Madrid, Spain
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Petit Palace Mayor
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429 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (429)
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    (105)
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Vantaa, Finland
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay(5 nights) in this hotel. Good location and nice neighbourhood, close to opera metrostation. Clean room and bathroom. Breakfast a bit pricey but filling. Helpfull english speaking staff.

Was this review helpful? Yes
David B, Director de Recepción at Petit Palace Mayor, responded to this review

Dear Jullehoo, Firstly I would like to thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are glad that you enjoyed your stay, location and our staff´s work. It will be a pleasure to see you back in Petit Palace Mayor. Best regards, David Brañas | Front Desk... More 

Indianapolis, Indiana
1 of 5 stars Reviewed 1 week ago

The location was superb; however, the hotel did not offer the amenities of some other hotels in the area, yet the cost was roughly the same. We stayed four nights - one day was without water, another day was without air conditioning while Madrid was > 100 oF. The small a/c unit could not keep up with the heat of... More 

Was this review helpful? Yes
David B, Front Office Manager at Petit Palace Mayor, responded to this review

Dear David H, first of all thank you for taking the time to share your feedback, it help us to improve our service. We are so sorry for all the inconveniences caused during your stay, unfortunately, there was some technical problems with our boiler and a/c system. We work hard to deliver an exceptional guest experience, and it's apparent in... More 

Tuscola, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was o.k. Very small with bunk beds and a HUGE pole in the middle (almost 2 feet x2 feet) . Wish I had taken a picture of it. We had a 4 foot tall wall on our balcony, so we could only look up unless we stood on a chair to lean over. The beds were very comfortable... More 

Was this review helpful? Yes
David B, Front Office Manager at Petit Palace Mayor, responded to this review

Dear Cammy1968, Thank you for taking the time to share your feedback, it help us to improve our service. We hope to welcome you back to our hotel very soon! Yours Sincerely, David Brañas | Front Desk Manager mayor@petitpalace.com More 

Alicante, Spain
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We have just had the pleasure of staying in this hotel for 4 nights and not only was the location perfect but we cannot complain about anything during our stay. We had a room overlooking, Calle Mayor and the entrance to Plaza Mayor, it was quiet, the room was clean and comfortable, the staff were friendly and helpful. All in... More 

Was this review helpful? Yes
David B, Director de Recepción at Petit Palace Mayor, responded to this review

Dear Johnj1945, Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are glad that you enjoyed your stay, location and our staff´s work, and hope to see you again very soon. Yours Sincerely, David Brañas | Front Desk Manager mayor@petitpalace.com More 

Perth, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 19, 2015

Before booking, we had asked friends for recommendations. But at the end of the day, I went with my gut feeling and I'm glad I did. The facade of the hotel looks like a block of Cadbury chocolates and the reception area small, but the rooms are ok - clean sheets, comfortable beds, nice bathroom and the best shower head... More 

Was this review helpful? Yes
David B, Director de Recepción at Petit Palace Mayor, responded to this review

Dear SWEEETIEPIE, Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are glad that you enjoyed your stay, location and our staff´s work, and hope to see you again very soon. With the best wishes, David Brañas | Front Desk Manager mayor@petitpalace.com More 

Hasselt, Belgium
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 12, 2015

Situated nearby place Major with metrostations Sol and Opera in 5 mins walk So bether location you cant have It is nice design hotel Rooms are spacious, quiet and rain shower is the best we ever had. Reception staff was very friendly and helpfull Breakfast is a buffet with lot of choise We loved it!

Was this review helpful? Yes
David B, Director de Recepción at Petit Palace Mayor, responded to this review

Dear An D, Firstly I would like to thank you for choosing us, and for spending your time filling up our survey. It is really important for us, as it helps us to improve our service. It will be a pleasure for all of us to see you back in Petit Palace Mayor. Best regards, David Brañas | Front Desk... More 

India
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 5, 2015

In the centre of calle mayor opp major plaza. Excellent location - 5 -6 mins from two metro stations (opera - 3-4 mins behind and Vodafone/peurta de sol - 5 mins ahead) as well as palace, almudena cathedral even museums are 15 min walk. We had a family room with two additional bunk beds. Small room but Large beds with... More 

Was this review helpful? Yes 1
David B, Director de Recepción at Petit Palace Mayor, responded to this review

Dear JustaskforKS, Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are glad that you enjoyed your stay, location and our staff´s work, and hope to see you again very soon. Yours Sincerely, David Brañas | Front Desk Manager mayor@petitpalace.com More 

Surrey, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 1, 2015

Right in the heart of the Mayor Palace, on the Hop On/Hop Off Bus Stop and shopping. Laundromat just down the street - very convenient. Hotel clean and breakfast tasty. Close to the palace and the cathedral.

Was this review helpful? Yes 1
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, Thank you for your comments. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. As you well suggests, the Hotel is located in the heart of Madrid, which allows our customers not to use transport. The customer can enjoy walking theaters, restaurants, museums, large shopping ... We hope to... More 

North England
Level Contributor
172 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed May 30, 2015

If we return to Madrid we will return to this hotel. A simple, modern, comfortable room and a good bathroom with excellent spacious shower. As others have commented, almost everything you could wish to see on a visit to central Madrid is within walking distance of this hotel. The main square (Plaza Mayor) 1 minute away, the Prado and the... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel, Petit Palace Mayor. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. We hope to see you again soon. Kindest regards. More 

Αθήνα, Ελλάδα
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 19, 2015

It is very well located in order to see the top 5 things in the city. The main market and the main square are near by. The palace and the opera is five minutes walk... So it is convenient in this way. The decoration is cosy and it has nice bathrooms. I would like some extras like a bigger and... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to read that you were happy with our rooms and our services. We hope to see you again very soon. Kind regards. More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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