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Petit Palace Mayor

Mayor St 46 | City Center, 28013 Madrid, Spain
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Petit Palace Mayor
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400 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Αθήνα, Ελλάδα
Top Contributor
57 reviews 57 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

It is very well located in order to see the top 5 things in the city. The main market and the main square are near by. The palace and the opera is five minutes walk... So it is convenient in this way. The decoration is cosy and it has nice bathrooms. I would like some extras like a bigger and... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to read that you were happy with our rooms and our services. We hope to see you again very soon. Kind regards. More 

Brooksville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Love the people at this hotel, very customer service oriented, very clean, and the location is perfect, great size room for 4 people. When I return to Madrid, will stay there again and will recommend it to friends.

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Mrs. Grimes Thank you very much for your comment and for your confidence in choosing to Petit Palace Mayor to stay in Madrid. As you point out our hotel is perfectly located in the heart of Madrid. We appreciate your kind words, especially to our reception as they try their best to make your stay as comfortable as possible.... More 

The Americas
Top Contributor
121 reviews 121 reviews
95 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has a great location right by the Plaza Mayor in Madrid. The reception area is very small and it is missing many amenities which one would expect at a four star hotel. It is priced well for what you get (location, convenience and modernity), but certainly in my opinion they get your expectations too high. The elevators are... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Gues, We was pleased to read your comments relating to your recent stay. Our hotel is near all the major atractions and tapas bars, Plaza Mayor and San Miguel Market. We are sorry if the mattresses have seemed to you hard. We are in constant process of reform. The change of mattresses being studied change soon. We hope to... More 

Top Contributor
53 reviews 53 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's just a hotel. You sleep there. You eat breakfast there. The location is the best thing about it. A stones throw from the San Miguel market where you can pick at food and drink to your hearts content in vibrant atmosphere. The old town is next door with a myriad of bars and restaurants (see my other reviews locally).... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. The hotel is located in the center of Madrid, opposite the Plaza Mayor and San Miguel Market. Thank you for keeping us in mind and we are looking forward to welcoming you back. Kindest regards. More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice room with a big balcony. Walking distance to almost everything. We stayed in this hotel for 9 nights and we really enjoyed our stay. I have been in madrid a couple of times before and stayed in many different hotels and for the next trip to madrid im certenly gonna choose this hotel again.

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location. It is very nice to hear that you will come back. I am glad to read that you were happy with our rooms and our services. Hope to see you again very soon. Kind regards. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Quaint old world high tech, close to the heart of Madrid. Mercado de San Miguel across the street as well as the Mayor Plaza. Wonderful experience on the Madrid City Tour bus lines and the tour of Toledo.

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, Thank you for your wonderful review about our Hotel. We are glad to know that you had a good stay with us and that our services met your expectations. We hope to welcome you back soon. Kindest regards More 

Amsterdam, The Netherlands
2 reviews
5 of 5 stars Reviewed April 17, 2015

Great spot to be when sightseeing Madrid; most important sights are within walking distance! The entrance of Plaza Mayor is just 100 metres across the road. A great food market is even closer. The hotel itself is comfortable with modern rooms that only lacked a coffee/tea maker. We really enjoyed our stay; friendly staff , ready to provide support when... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for choosing Petit Palace Mayor and sending your feedback. We are pleased to know that we meet your expectations and that you were especially satisfied with our location and facilities. We will pass along your congratulations to the entire hotel staff. We inform you that the Hotel offers our customers a tea maker. We... More 

Otsu, Japan
Top Contributor
108 reviews 108 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 9, 2015

今回のスペインは飛行機の都合で、マドリッドに入り、マドリッド→グラナダ→コルドバ→マドリッド、というルートで、後半のマドリッドは、ゆっくり滞在して、食べたり、飲んだりをたのしみたいな、と思い、後半のホテルはサンミゲル市場に近い(いってみたら、ほんとに通りをはさんですぐ、のところでした)このホテルにしました。大正解でした。唯一、壁がうすくて、となりの部屋の声が聞こえる、らしい、のが心配でしたが、ラッキーだったのか、となりの部屋は空室ではありませんでしたが(ドアにランプがつくのでわかります)静かでした。部屋も想像していたより広く、スーツケースも余裕でひろげられました。(ダブルまたはツインルーム、のカテゴリーで20平米、朝食なしで3泊227.22ユーロでした)洗面台が浅いのが少し使いにくかったけれど、大きな問題ではなく、WIFIもちゃんとつながりました。バスタブはありません。あの立地ではそのスペースは無理なんでしょうね。212号室です。 地下鉄のオペラ駅には5分くらい歩きます。でも苦には思えない距離でした。まわりにはマッシュルームで有名なメゾン・デル・チャンピニョンをはじめ、食事をするところはたくさんあります。マヨール広場もすぐです。 スタッフもみなさん、親切でよかったです。英語も聞き取りやすかったです。スーパーでパエリアの素を大量におみやげに買ったのはいいが、スペイン語の表示しかなく、フロントで、使い方のところだけ、英語に訳してみてくれない?と聞いたら、ネットで、調べてわざわざ、レシピを英語で、打ち出してくれました。笑 MARTAさん、どうもありがとうございました!セゴビアに行きたい、と聞いたら、行き方も詳しくおしえてくれましたし、レアルのショップや、エル・コルテ・イングレス(スーパー)の行き方も聞きました。どのスタッフも親切です。 チェックアウトが飛行機の時間で早朝早く(他の方のレビューで’チェックアウトは7時~と書いてあるが、6時半にできた’とあり、わたしたちは、できたら6時~6時半には空港にいたかったので)、前日の夜に支払等、しておけないか、聞いてみました。かわったのか、24時間いつでもチェックアウトができますよ。明日の朝でいいですよ。とのことでした。 まわりに食べるところがたくさんありそうだったので、朝食はつけませんでした。値段もお得だし、おすすめのホテルです。マドリッドに行ったらまた泊まりたいです。 This hotel stands at the very convenient place、just in front of the Mercado de San Miguel. You can enjoy various kinds of food around this hotel. It takes about 5 minutes to the metro station, Opera on foot. The staffs are very kind and speak good English. Rooms are not so large, but enough large... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, We thank you for you comment, as it helps us improve and provide a better service. We are glad to hear that we have reached your expectations, as it is our main goal. We hope to see you back soon! Kind regards, More 

Green Bay, Wisconsin
1 review
4 of 5 stars Reviewed April 8, 2015 via mobile

Everything was fantastic! The location was so close to the plaza that you can see the entrance from your room window. The bed comfort could be better. The Mattress was a bit too firm but other than that our stay was great! Loved the multi-head shower!!!!!!

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We are grateful for the comment you have left on TripAdvisor about your stay. We are happy to know that your stay has reached your expectations. As you have stated, we are located right in the centre of Madrid, opposite Plaza Mayor and San Miguel's Market. We are sorry that the mattress was not to your liking.We are... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

we visited as a group of 6 friends in December 2012 to celebrate my 30th birthday. The hotel was great for what we wanted. It was clean and modern, the reception staff went out of their way to help us find our way around and the location was ideal for accessing the old town, palace and all of the great... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for your feedback. We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are pleased to know that we met your expectations and that our location, our guest’s satisfaction is our objective We hope you will join us again in the near... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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