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Petit Palace Mayor

Hotel website
Mayor St 46 | City Center, 28013 Madrid, Spain
Best prices for: 1 room 1 guest
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Petit Palace Mayor
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Petit Palace Mayor
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383 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

we visited as a group of 6 friends in December 2012 to celebrate my 30th birthday. The hotel was great for what we wanted. It was clean and modern, the reception staff went out of their way to help us find our way around and the location was ideal for accessing the old town, palace and all of the great... More 

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San Diego, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

DO NOT USE this hotel if you run hot and need cooling airconditioning during late Winter season . I find 16 degrees Celsius to be ok and 19 C to be hot. It is very difficult for me to sleep properly in a hot room. This hotel has central air conditioning that can run only in HOT or COLD mode... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our Hotel. We regret that the air conditioning is not working, because as you point can not change daily hot or cold air. In winter, the Hotel has warm air and cool air in summer. We are really gladfull... More 

Lancashire, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Service was great - all the staff were friendly and helpful. Almost perfect except the wake up call I requested for the day I was checking out never came. Luckily it was only a backup in case I slept through my mobile phone alarm. The room was lovely, very clean and modern. Bed was a little hard but I got... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, Thank you for your comment. We are glad to know that you had a good stay with us and that our services met your expectations. As you rightly suggests, the Hotel is located in central Madrid, opposite the Plaza Mayor and Mercado San Miguel. We regret that the recepcionist would not wake up you to your departure. Sorry... More 

Peru
1 review
5 of 5 stars Reviewed February 3, 2015

It is my second time on this property, highly recommend it. Just in-front the San Miguel Market and next to Palacio Real, a wide variety of options for shopping, dining, etc. Fast and free wi-fi for all my devices. Safe, spacious bathroom, outlets, candy machine... A great value for money. Thank you very much to Vicente (reception) a very efficient... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit PAlace Mayor. We are glad to know that you had a good stay with us and that our services met your expectations. We will pass along your congratulations to the entire hotel staff, especially for Vicente. We would be delighted to welcome... More 

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed February 3, 2015

They say Location is everything and the Petit Palace Mayor has that. You are minutes by foot from major attractions and readily accessible to the Metro for anywhere else you want to go. But what really counts is Great Service. The staff, especially Vincente, were exceptionally helpful in making certain our stay was a great experience; from correcting the Tourist... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, Thank you very much for choosing Petit Palace Mayor and sending your feedback. We are pleased to know that we meet your expectations and that you were especially satisfied with our location and facilities. We thank you, positive comments towards Vicente. We will pass along your congratulations to him. You will be always welcome come back. Kindest regards. More 

Cairo, Egypt
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2015

The Staff at the hotel are very cheerful and helpful, the hotel is extremely clean, nice fresh odor, the shower is very nice, with an adjoining jacuzzi . The WiFi is highly efficient, always working with a good speed, the breakfast hours, variety, presentation and quantities are great. The only drawback is that the hotel management had to make the... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. We regret that we had to make the annual Maintinance for the water pipe system during your stay. Every year the hotels... More 

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2015

I booked 3 nights at the Petit Palace Mayor as part of a package that I purchased through an airline for my husband's birthday. The room was small (two people could not pass together between the bed and the wardrobe) and strangely decorated - the bed installed on a raised platform that made the slanted ceiling seem very low, black... More 

Was this review helpful? Yes 1
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We have forwarded your comments to the heads of each department for improvement. We regret that our staff knew not solve... More 

Berkeley, California
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 10, 2015

This hotel was a very good value for our family of four as many rooms have bunk beds that allowed us all to stay in one room for around 140 USD The rooms are very clean and recently remodeled with a "tech" theme that is somewhat impersonal but fine for a few days

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to know that you had a good stay with us and that our services met your expectations. We hope you will join us again in the near future. Kindest regards. Ana Sanz Directora More 

Kassel, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2015

A modern hotel in central location in Madrid. The rooms size was just ok but two single bed instead of one double bed. No heating in the room and as it was winter time it was very fresh or I was not able to operate it. The only warm place was under the shower and in the breakfast room but... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. We regret not having heat in your room. Our reception is open all day, they could explain how to put the heating in your room. We send your comments to breakfast staff to change products daily. We inform you that... More 

Hong Kong, China
Top Contributor
70 reviews 70 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 7, 2015

Fancy hostel, that’s what it felt like for me. My room was clean, functional, and comfortable. Not particularly spacious but enough elbow space. Not much in terms of service. You check-in, get you keys, and off you go. The best part of this hotel is it feels much newer and better maintained than all the other hotels in this older... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to read that you were happy with our rooms and our services, Our guest’s satisfaction is our objective. We would be delighted to welcome you back soon. Warmest regards. Ana Sanz Directora More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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