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Petit Palace Mayor

4.5 of 5 Mayor St 46 | City Center, 28013 Madrid, Spain
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373 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Peru
1 review
5 of 5 stars Reviewed 3 weeks ago

It is my second time on this property, highly recommend it. Just in-front the San Miguel Market and next to Palacio Real, a wide variety of options for shopping, dining, etc. Fast and free wi-fi for all my devices. Safe, spacious bathroom, outlets, candy machine... A great value for money. Thank you very much to Vicente (reception) a very efficient... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit PAlace Mayor. We are glad to know that you had a good stay with us and that our services met your expectations. We will pass along your congratulations to the entire hotel staff, especially for Vicente. We would be delighted to welcome... More 

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

They say Location is everything and the Petit Palace Mayor has that. You are minutes by foot from major attractions and readily accessible to the Metro for anywhere else you want to go. But what really counts is Great Service. The staff, especially Vincente, were exceptionally helpful in making certain our stay was a great experience; from correcting the Tourist... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, Thank you very much for choosing Petit Palace Mayor and sending your feedback. We are pleased to know that we meet your expectations and that you were especially satisfied with our location and facilities. We thank you, positive comments towards Vicente. We will pass along your congratulations to him. You will be always welcome come back. Kindest regards. More 

Cairo, Egypt
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Staff at the hotel are very cheerful and helpful, the hotel is extremely clean, nice fresh odor, the shower is very nice, with an adjoining jacuzzi . The WiFi is highly efficient, always working with a good speed, the breakfast hours, variety, presentation and quantities are great. The only drawback is that the hotel management had to make the... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. We regret that we had to make the annual Maintinance for the water pipe system during your stay. Every year the hotels... More 

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2015

I booked 3 nights at the Petit Palace Mayor as part of a package that I purchased through an airline for my husband's birthday. The room was small (two people could not pass together between the bed and the wardrobe) and strangely decorated - the bed installed on a raised platform that made the slanted ceiling seem very low, black... More 

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Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We have forwarded your comments to the heads of each department for improvement. We regret that our staff knew not solve... More 

Berkeley, California
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2015

This hotel was a very good value for our family of four as many rooms have bunk beds that allowed us all to stay in one room for around 140 USD The rooms are very clean and recently remodeled with a "tech" theme that is somewhat impersonal but fine for a few days

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to know that you had a good stay with us and that our services met your expectations. We hope you will join us again in the near future. Kindest regards. Ana Sanz Directora More 

Kassel, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2015

A modern hotel in central location in Madrid. The rooms size was just ok but two single bed instead of one double bed. No heating in the room and as it was winter time it was very fresh or I was not able to operate it. The only warm place was under the shower and in the breakfast room but... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. We regret not having heat in your room. Our reception is open all day, they could explain how to put the heating in your room. We send your comments to breakfast staff to change products daily. We inform you that... More 

Hong Kong, China
Top Contributor
66 reviews 66 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 7, 2015

Fancy hostel, that’s what it felt like for me. My room was clean, functional, and comfortable. Not particularly spacious but enough elbow space. Not much in terms of service. You check-in, get you keys, and off you go. The best part of this hotel is it feels much newer and better maintained than all the other hotels in this older... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to read that you were happy with our rooms and our services, Our guest’s satisfaction is our objective. We would be delighted to welcome you back soon. Warmest regards. Ana Sanz Directora More 

Swansea, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 19, 2014 via mobile

We have just returned from a pre-Christmas break here . Lovely hotel ideally located for Mercado San Miguel, plaza mayor, El Rastro market, Sol and all the central Madrid shopping and tourist attractions. Our room faced a courtyard so was incredibly quiet meaning a good night's sleep after experiencing Madrid's bars and nightlife. The bed was very comfortable (another pillow... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, We would like to thank you for taking the time to send us your comment about your stay in our hotel. It is very nice to hear that you were here before and that you will come back. We are glad to read that you were happy with our rooms and our services.We will pass along your praise... More 

Sao Paulo, SP
Top Contributor
93 reviews 93 reviews
60 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed December 9, 2014

We've stayed there for a short stay in Madrid. Near plaza mayor, easy acess using metro from Airport (plaza del sol stop). The hotel has family rooms - important when travelling with kids. We stayed in one room that had a double bed and two bunk beds plus two bathrooms. Huge room and spotlless clean. The master bathroom had the... More 

Was this review helpful? Yes
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are pleased to know that we met your expectations and that our location. We hope you will join us again in the near future. Our guest’s satisfaction is our objective. We hope to see you again... More 

Santa Fe, New Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 19, 2014

Located close to both the Plaza Mayor and Puerta del Sol it's in a great location for tourists. Room was big enough for 2 people not to feel crowded and super clean. Breakfast not included in price was worth the cost. Very modern place compared to other hotels that I've stayed at in Spain

Was this review helpful? Yes
Ana S, Hotel Manager at Petit Palace Mayor, responded to this review

Dear Swsandial, Thank you to let Tripadvisor users and us know about your experience in our Hotel. We are pleased to know that we meet your expectations and that you were especially satisfied with our location, facilities and breakfast service. We will pass along your congratulations to the entire hotel staff. Ultimately, we work to satisfy our guests and their... More 

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Additional Information about Petit Palace Mayor

Address: Mayor St 46 | City Center, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Petit Palace Mayor 4.5*
Number of rooms: 64
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Also Known As:
Petit Palace Mayor Madrid
Hotel Style:
#91 Luxury Hotel in Madrid
#101 Family Hotel in Madrid
#114 Business Hotel in Madrid

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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