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All 456 Madrid hotels

Petit Palace Mayor

4.0 of 5 Hotel   |   Mayor 46 | Centro Histórico, 28013 Madrid, Spain
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75%
Ranked #185 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Rosie2158 Tokyo, Japan
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303 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Tokyo, Japan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The staff were very extremely helpful. They even wished me an early happy b-day( I left the day before the actual day). The rooms are very clean, breakfast is okay, but not overpriced. the downside is that the breakfast area is not always staffed so the tables are not always cleared if you go after "rush hour". The hotel is... More

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uae
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Front desk manager rude as was the receptionist. Not service oriented in the least. Lied and told me I had a king bed when it was only a full. Unfriendly and arrogant. Need professional development in appropriate customer service. Breakfast eggs and tortilla de patata were cold on both days. Didn't even complain because they just didn't care. Room 304... More

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Toronto
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel with good service. We really enjoyed our time here and found it was a great jumping off place for touristy endeavours. We enjoyed row-boating in the park a great deal. As we travel with our four kids, location is critically important so we don't get too tired walking. Hotel was perfect for our needs.

Was this review helpful? Yes 1
Zagreb, Croatia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As i mentioned in headline, location is superb. It is few steps from San Miguel market ( just across a street) and 100m from Plaza Mayor. Everything you want to see in a city can be done on foot, really for example it took me 30min till Prado museum. My friends and me went to see El Classico also, and... More

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Biatorbágy, Pest, Hungary
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 11, 2014

The hotel is very close to the city centre and the key places to visit, such as Plaza Mayor, Mercado San Miguel and the San Gines Chocolateria (not to be missed!), and is also easy to reach from the airport by metro. The price of a hotel room is reasonable. The receptionists are very kind and speak good English. The... More

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UK
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 23, 2014

This hotel is all about location. Immediately off the Plaza Mayor and some of the main shopping streets its location is difficult to beat. The hotel with its high tech image is a little odd. The restaurant is small and so so in terms of quality. Our room was a bit of a disappointment as it was definitely not as... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2014

- Could not be in much better location in Madrid. - Not sure if it was us, but limited channels on tv that we could watch; we dont speak Spanish :-( - Didnt try the breakfast as so many places to eat nearby. - Room very clean but bit of a strange (cleaning product/bleach?) smell especially in our room that... More

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Beatriz C, Online sales department at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for your feedback. We regret, however, that certain details were not entirely to your liking. Ultimately, we work to please our guests and their opinions are what always guide us in doing so. We are at your complete disposal for anything you may need. Warmest regards. More

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 10, 2014

I was so happy with this hotel! I was very apprehensive, as I normally am with European hotels, but was pleasantly surprised. The room is average size and the bathroom is large. Everything was very clean and the bed comfortable. I cannot say enough about the location. Literally across the street from one of the entrances to the Plaza Mayor.... More

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Beatriz C, Online sales department at Petit Palace Mayor, responded to this review

Dear guest, It was such a pleasure reading your comments. Your message is really positive and we are so thankfull to you for sharing this on Tripadvisor, it really helps other people to take the decision to stay here or not. We would love to see you again soon at any of our establishments. Kindest regards. More

Goshen, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

was a great location. room small but clean. Hotel has no lobby but each room has own computer so that was great!!! highly recommended.it is exactly as people described. They answered all our many questions about what to do etc...

Was this review helpful? Yes 1
Eri_Martinez_Varela, Departamento de ventas online at Petit Palace Mayor, responded to this review

Dear client: Thank you for your comment. We are glad to know that you had a good stay with us and that our services met your expectations. We hope to see you again soon. Kindest regards. More

Ponce, Puerto Rico
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 30, 2013

This small hotel has the best location at the city centre.Steps from Plaza Mayor and across the street from fantastic San Miguel Market .From the outside it looks old,but the inside is modern and updated.The rooms are good size and bathrooms are roomy ,clean and very modern. The decoration is great and all rooms have laptop.Besides , WiFi is exelent.Breakfast... More

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Eri_Martinez_Varela, Departamento de ventas online at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in Petit Palace Mayor. It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We would love to see you again soon at any of our establishments. We remind you that we have more hotels with the... More

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Additional Information about Petit Palace Mayor

Also Known As:
Petit Palace Mayor Hotel
Petit Palace Mayor Madrid
Address: Mayor 46 | Centro Histórico, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#113 Luxury Hotel in Madrid
#120 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Mayor 4*
Official Description (provided by the hotel):
Situated in “Calle Mayor” street, between the famous “Puerta del Sol” and “Plaza Mayor”, the most centric location in the cultural heart of the city from which you can accede by foot numerous places of interest.The emblematic building has been designed with a modern and surprisingly original lighting, furthermore boasting magnificent views of the old quarters of Madrid; from one side the oldest and most characteristic streets of Madrid, spotted with typical restaurants and bars can be seen and on the other side the representative rooftops of “Madrid de los Austrias”. Furthermore is placed where Lope de Vega, once of most important Spanish writers, was born.The surrounding areas contrast with the modern services of the hotel, which present the latest in decoration and technology. Each room has a personal computer with free WIFI connection, flat screen 26” television, hydro-massage showers, free security boxes with capacity for PC´s, double or twin beds, exterior or interior views, hydro-massage baths (on request). Don’t hesitate to contact us for any special preferences you may have.The rooms are comfortable, functional and modern and adaptable to all your needs.The hotel is without a doubt, one of the best in its range from which to discover and enjoy Madrid, whatever the intention for your trip may be; if you are travelling for business you wont find a better area connected by means of public transport to all the most important commercial districts and the trade fair grounds; IFEMA. If you are travelling with children we can offer you are special “Family Rooms” with free cots available. If you are travelling with your pet, we will provide bedding and feeding bowls (check with with the hotel for special conditions regarding pets). You can also take advantage of our free bike rent, exclusively available for hotel guests.Our professional staff will be more than happy to help and advise you on the best restaurants, shopping, places of interest and whatever other necessity you may have. ... more   less 
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