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3.0 of 5 Hostel   |   Calle Hortaleza 31 | Piso 3 ext, 28004 Madrid, Spain
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Ranked #173 of 326 Specialty lodging in Madrid
A recent review
3 of 5 stars reviewed 4 weeks ago
Zinnipinni Malmo, Sweden
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81 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Malmo, Sweden
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

You kind of get what you pay for... Good things: • The location is very good, you can walk to many interesting spots, good restaurants etc. You also have the metro just around the corner. • The room was quite big, the staff nice and helpfull. Bad things: • They do not speak english at all, but if you're willing... More

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Montego Bay, Jamaica
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 20, 2013

When I entered the hall way I began worrying about the choice I made. The hall way leading to the Hostel was unattractive and you have to go up three flights of old stairs. However once I went inside I was pleasantly surprised. The room though a bit small was like what I saw in the pictures. I got a... More

Was this review helpful? Yes 1
London, United Kingdom
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2013

The entrance to Hostal Oxum is a little strange as it's through a gate and up 3 rickety flights of stairs. Once you get inside though, it's pretty nice. Our room was very clean and the bed was comfortable. The shower was really good and the AC worked well. There wasn't much natural light which was a shame. Breakfast is... More

Was this review helpful? Yes 2
New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 18, 2012

Bad choice!! The A/C leaked and made an awful noise overnight, there was water all over the flor from the leak. As I was taking a shower, the glass dor fell on me, outch!! I saw a roach in the shower overnight as I had to use the toilet. Extending my stay I by mistake booked the 13th of December... More

Was this review helpful? Yes 1
Hostal-Oxum-Madrid, Propietario at Hostal Oxum, responded to this review

Hello as the good attention and the quality of a service to low cost calls us to ask excuses by the damages because of every client especially upon mentioning in this happened.as every establishment our better intention is to serve, to give the best service and to offer our better affection and affection stretching a hand friend.thing that is almost... More

Travelers are raving about these Madrid hotels

Vancouver, Washington
Top Contributor
80 reviews 80 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 5, 2012

I was surprised to read the comments from others saying the staff was rude, unpleasant, etc.; my experience was nothing of the sort. The staff - particularly Marcelo and Jaime - were very kind and accommodating, and assisted me with all my needs [which, admittedly, were very few]. The location is great, as is the quality of the room, the... More

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20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 28, 2011

Booked this small hotel, only to find when we got there we were told they were having problems with the plumbing in the exact two rooms we had booked ! Highly suspicious ! Had to trail a few streets away to another hotel right in the middle of the "Red Light/Gay" area with bars/nightclubs and a sex shop below it... More

Was this review helpful? Yes 2
Madrid, Spain
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 30, 2011

Noisy, not only because of REALLY thin walls but also from refurbishment work in the hostel which were scheduled early in the morning by the managers. Result: they steal 3 valuable hours of sleep from you and they don't care at all. Very rude and unpleasant stuff in the morning shifts. Beds and rooms are basic, but the customer service... More

Was this review helpful? Yes 5
Jaime S, Manager at Hostal Oxum, responded to this review

Hello again here I buy put with the improvement of our image as for this criticizes; it happened was of ours splits we have insulted neither knocked down nobody, the Mister of this comment was found sleeping around the 11:00am and we are doing improvements in the boarding house; but that all the visual part of the structure of the... More

Calgary, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 5, 2011

Madrid is a really cool city with lots to do. We stayed at the Oxum for its location. We also booked because the site mentioned a airport shuttle service. We were traveling to Bulgaria for the winter so had a lot of gear with us including snowboards. Was a bit disappointing when requesting this, we received an email explaining that... More

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Jaime S, Manager at Hostal Oxum, responded to this review

In answer to this criticizes; we ask excuses by not habar I throw to arrive our information in the better way the boarding house oxum as usual explains the different way from lending their services.al to receive the clients we deliver 3 keys that are to open all the abscesses to the boarding house room, front door and the entry... More

Sao Paulo, SP
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 28, 2011

Great location (very near Gran Via), noise all night! Unfriendly reception. Saw them once and never again! Internet??? What's that? The connection never lasted long enough to say "Hi" to anyone back home! Worst of all: they asked for my credit card details at reservation but said they did not request an advance payment. Then, two weeks before I even... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2011

Clean, trendy, warm and personal. It is nice to stay in a room that his cared for by staff as it was their own!

Was this review helpful? Yes 1

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Additional Information about Hostal Oxum

Also Known As:
Hostal Oxum Hotel Madrid
Hostal Oxum Hotel
Address: Calle Hortaleza 31 | Piso 3 ext, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #173 of 326 Specialty lodging in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hostal Oxum 3*
Official Description (provided by the hotel):
Bed and Breakfast Hostal Oxum in Madrid conveniently lies in the heart of the Spanish capital, less than 5 minutes from two metro stations, Chueca and Gran Vía, and within easy reach of the city's attractions. This Madrid B&B offers guests a choice of 7 guest rooms, all en suite and well equipped with a great selection of today's mod cons, including mini bar, satellite TV, Wi-Fi and laptop (on advance request only). Reception is not open 24 hours a day at B&B Hostal Oxum, so guests receive a copy of the keys, in order to come and go as they please. The professional and multilingual staff will be happy to provide any info and tips you require during your stay in this exciting city. ... more   less 
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