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Hostal Ballesta

2.0 of 5 Ballesta, 5, 28004 Madrid, Spain
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Certificate of Excellence 2014
Hostal Ballesta
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Hostal Ballesta
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324 reviews from our community

Traveler rating
    110
    169
    38
    5
    2
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29
156
37
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Purmerend, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Super hostel. In centrum of madrid. The room look realy good. They clean room every day. Staff is nice. I will come beck to this hostel. From me ballesta get 4 stars. Only one minus is the ladis on the street.

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear clienre, we greatly rejoice as their positive comments, it is a pleasure for us to meet and exceed customer expectations. Thanks and Yours faithfully. Mercedes More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here November 10th to the November 16th brilliant value for money and really friendly staff. Would definitely recommend this hostel it's only a two minute walk to the city centre with plenty of taxis buses and metors so your never stuck for a lift anywhere. The room wasn't the biggest but this didn't disappoint it was very clean and... More

Was this review helpful? Yes 1
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear Customer, Hostal Ballesta team wants to thank you chose us for your stay in Madrid and his comments in triAdvisor. Thanks and Yours faithfully. Mercedes More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was my first time staying In a Hostal in Spain, And didn't know what to expect. Turned out its basically a small hotel. The rooms were not as big as a normal hotel room. But that didn't matter. We only used the hotel to sleep in(barely!). The staff were helpful at check in. Only took a few mins. Yes... More

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear David, we greatly rejoice as their positive comments, it is a pleasure for us to meet and exceed customer expectations. Thanks and Yours faithfully. Mercedes More

Leek, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 18, 2014

I stayed here with one of my friends - we both had single rooms and they were a decent size with plenty of space for all your clothes. Comfortable beds and a good sized bathroom. The location is excellent, just off the Gran Via and within easy walking distance of plenty of bars and restaurants - very close to the... More

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, we greatly rejoice as their positive comments, it is a pleasure for us to meet and exceed customer expectations. Thanks and Yours faithfully. Mercedes Larroca More

Cairo
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

A cozy hotel, you'll feel like home. Small rooms but the hotel's great location (just 30 seconds from the heart of Gran Via) make up for any disadvantage. I would stay there whenever travel to Madrid.

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, the team vastly Hostel wants to thank his opinion; for us it is a pleasure to read comments like yours because our hard work in this way is rewarded. Hope to see you again. Greetings. Mercedes Larroca More

Tehran
1 review
3 of 5 stars Reviewed September 21, 2014

very near to everything but I'm not sure is it worth or no. The staff was good but room no! I had problem with my bed because I have backache. there are many sex worker near hotel and it was not good for families.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, thank their opinions both positive and negative, as this makes us learn and improve every day. We regret not meeting their expectations. Thanks and Yours faithfully. Mercedes Larroca More

Vantaa, Finland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2014

Very good location, lot of restaurants around and very helpful staff. Room is clean and quite big. Everything is near to hotel (gran via, metro station, parque del buen retiro etc.) If you wanna see madrid We recommend this place.

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear Customer, Hostal Ballesta team wants to thank you chose us for your stay in Madrid and his comments in tripadvisor. Thanks and Yours faithfully. Mercedes Larroca More

Olympia, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2014

Our email confirmation stated we would have a no smoking room. Our room had an ash tray in it. The bathroom ceiling was water stained and had pieces of paper hanging from the damaged area. Prostitutes are along the narrow street. The night club across the was loud until 6 a.m. hard to sleep even while wearing ear plugs. It... More

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Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, we appreciate your positive and negative opinions that help us to improve day by day. The hostel is non-smoking but all rooms have ashtray, consider it best for those who do not comply with smoking ban. Regarding the comment that suffered a roof leak and today is already solved and fixed the roof again. Thanks and sorry for... More

Granada, Spain
1 review
5 of 5 stars Reviewed September 2, 2014

I found this place off of a google search. I reserved my single room ahead of time, with ease and with a great price. The staff was very hospitable -- welcoming and helpful. My room was very clean and comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear Customer, Hostal Ballesta team wants to thank you chose us for your stay in Madrid and his comments in tripadvisor. Thanks and Yours faithfully. Mercedes More

Ghent, Belgium
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 30, 2014

Very nice and good hotel. The location is perfect, the metro is within walking distance (5 minutes) and lots of tapas bars, cafes, shopping also. The room is very clean and if you're at the back of the hotel, you have only 2 small windows so no view but who cares, you're only there to sleep! If we come back... More

Was this review helpful? Yes
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, the team vastly Hostel wants to thank his opinion; for us it is a pleasure to read comments like yours because our hard work in this way is rewarded. Hope to see you again. Greetings. Mercedes Larroca More

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Additional Information about Hostal Ballesta

Address: Ballesta, 5, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hostal Ballesta 2*
Number of rooms: 35
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Also Known As:
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid

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