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All 458 Madrid hotels

Hostal Ballesta

2.0 of 5 Hotel   |   Ballesta, 5, 28004 Madrid, Spain
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88%
Ranked #91 of 458 Hotels in Madrid
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
solemates2014 Olympia, Washington
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305 reviews from our community

Traveler rating
    104
    160
    35
    4
    2
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Olympia, Washington
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our email confirmation stated we would have a no smoking room. Our room had an ash tray in it. The bathroom ceiling was water stained and had pieces of paper hanging from the damaged area. Prostitutes are along the narrow street. The night club across the was loud until 6 a.m. hard to sleep even while wearing ear plugs. It... More

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Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, we appreciate your positive and negative opinions that help us to improve day by day. The hostel is non-smoking but all rooms have ashtray, consider it best for those who do not comply with smoking ban. Regarding the comment that suffered a roof leak and today is already solved and fixed the roof again. Thanks and sorry for... More

Granada, Spain
1 review
5 of 5 stars Reviewed 2 weeks ago

I found this place off of a google search. I reserved my single room ahead of time, with ease and with a great price. The staff was very hospitable -- welcoming and helpful. My room was very clean and comfortable.

Review collected in partnership with this hotel

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Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear Customer, Hostal Ballesta team wants to thank you chose us for your stay in Madrid and his comments in tripadvisor. Thanks and Yours faithfully. Mercedes More

Ghent, Belgium
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice and good hotel. The location is perfect, the metro is within walking distance (5 minutes) and lots of tapas bars, cafes, shopping also. The room is very clean and if you're at the back of the hotel, you have only 2 small windows so no view but who cares, you're only there to sleep! If we come back... More

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Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, the team vastly Hostel wants to thank his opinion; for us it is a pleasure to read comments like yours because our hard work in this way is rewarded. Hope to see you again. Greetings. Mercedes Larroca More

Saint Louis, Missouri
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 8, 2014

The location is one of the USPs of the property. Ideally located in Gran Via, almost most of the key spots, eateries are walkable. Besides shopping areas, theatres , metro, its centrally located. I was initially a bit hesitant about how it may be, but to my surprise, its super clean, spacious, friendly staff, good internet, lots of local eatery... More

Was this review helpful? Yes 1
Ballesta5, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customers, we greatly thank their views as positive; glad we have been partakers of his stay in Madrid and enjoy that. We hope that if we choose to return to Madrid again. Thank you and accept my best regards. Mercedes More

Cambridge, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed July 31, 2014

Just got back from a week staying at hostal ballesta. It is in a great location, walkable to many tourist locations, many amenities close by and metro stations. Yes there are prostitutes outside on the street, they can be a bit off putting but never caused any trouble. However, I would not recommend it if you have young children. The... More

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Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customer, we appreciate your positive and negative opinions which helps us to improve day by day. Sorry you've had noise during your stay and talk to the department about cleaning floors and normally do not have any problem. Thanks and Yours faithfully. Mercedes More

Sydney
1 review
4 of 5 stars Reviewed July 2, 2014

We stayed 3nights arriving by taxi,the room was quite except for shower water noise from some where.The location is central to Tappas bars,and very good retail shopping in the clothing line. The nocturnal activity is worthy of note but very safe.Really enjoyed the visit

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Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customers; Thank you for visiting our hostel and both positive and negative reviews, which help us to improve day by day. If we hope to return to Madrid to visit us again. Thank you and accept my best regards. Mercedes Larroca More

Valencia, Spain
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

Ended up in Hostal Ballesta after not wanting to stay at Hostal Pizarro (see my other review) and was very pleasantly surprised by the sterling attention received from receptionist Ana. She did go out of her way to find us a room at nearly 10pm on a Friday and made the whole process and stay easy and confortable. We're not... More

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Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear guest, Hostal Ballesta team wants to thank you choose us for your stay in Madrid and their positive reviews. We hope that if we choose Madrid again again. Thanks and Yours faithfully. Mercedes More

Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed here for 2 days. Room was clean,small but had all basic facilities. Service was good. Front office staff was helpful.They arranged a taxi for us every time we requested. The location of this hostel is excellent. Very near to market,restaurants and metro at a walking distance

Was this review helpful? Yes
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customers, we greatly appreciate their positive reviews; we are glad to have been subject to his stay in Madrid and enjoy that. We hope that if we choose to return to Madrid again. Thank you and accept my best regards. Mercedes More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2014 via mobile

Very noisy cleaning staff and guests so they woke me up every morning. Small room but clean and had everthing I needed. Window's view was very bad and all I could see was a wall of some buildingin 2 meters of me. Staff on reception is kind and good and helpful. Room service is not bad.

Was this review helpful? Yes 1
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear customers, thank your both positive and negative reviews because it makes us learn and improve every day. Sorry for the inconvenience caused by noise. Thanks and Yours faithfully. Mercedes Larroca More

Maidstone
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 12, 2014

It's definitely the location which sells this small 'hotel' ... it's located just a 2 minute walk from Gran Via, very central to all the main Plaza's, nearest Metro about a 5 minute walk. The hostal itself is definitely only 2 star, although it really wouldn't take much to offer that bit more ... tea/coffee making facilities and a fridge... More

Was this review helpful? Yes
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this review

Dear Guest, Hostal entire team wants to thank his opinion greatly; for us it is a pleasure to read comments like yours because our hard work in this way is rewarded. Hope to see you again. Greetings. Mercedes Larroca More

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Additional Information about Hostal Ballesta

Address: Ballesta, 5, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hostal Ballesta 2*
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Also Known As:
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid

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