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Eurostars Madrid Tower

5.0 of 5 Paseo de la Castellana, 259 B | Cuatro Torres Business Area, 28046 Madrid, Spain
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Certificate of Excellence 2014
Eurostars Madrid Tower
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Eurostars Madrid Tower
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911 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashkelon, Israel
Top Contributor
68 reviews 68 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Luxury hotel, rooms are spacious and tastefully furnished. Impressive views from the upper floors. Too bad they did not think enough about the convenience. The closet is built for very tall persons, the shower door did not close well and water ran out, the floor slides and dangerous, the tap of the bath tab is too complicated. One needs special... More

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London, United Kingdom
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 3 nights on city break with a friend in July. You can see the hotel from Chamartin station, which is easy to get to from Barajas airport, and I believe you can walk from there but with luggage and a large busy road to deal with we decided to hop in a cab instead which... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted a weekend break and decided to pick this emblematic hotel, one of the four iconic towers in the Paseo de la Castellana business district of Madrid. The hotel isn't centrally located, but is about 5 minutes walking distance to Chamartín Train / Metro Station, or you can use taxis to get to the centre. My overall impresions of... More

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London, United Kingdom
Top Contributor
76 reviews 76 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The beds were big and comfy and I liked how you could control the shades and the lights from the bed. The bathroom has a weird layout and not enough counter space. Lighting is also bad for doing makeup. Free wifi with no password made life easy. Biggest annoyance to me was the service in the lounge. Had lunch there... More

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11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here recently on a business trip. The location was convenient for me, but for tourists or for anyone who mainly intends to spend time in the centre of Madrid this would not be a great location. The room was very comfortable and well furnished, though as others have mentioned the decor is rather dark. The gym is small... More

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Lausanne, Switzerland
1 review
4 of 5 stars Reviewed 2 weeks ago

In general, the hotel is ok. The location is a bit outside of the center but the rooms are nice. However, the reception stuff is quite incapable of doing their job: they wanted to charge the room rate at both the check in and check out even though the room was pre-paid before coming. They do not tell you upon... More

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Zurich, Switzerland
Top Contributor
55 reviews 55 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The bed is comfortable which is important. The rooms are extremely dark, dark finishes everywhere which was a bit claustrophobic. I was here as a business traveller they had everything I would need in the room but for a Nespresso machine. The check in staff are rather brusque, room service staff however were extremely friendly. The spa and gym are... More

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed for 2 nights as part of a conference. The fixtures and fittings are 5 star (as are the prices) but it the delivery was just surface deep. On checking in I was advised that there were no double rooms available and that I would have to wait (fine as I was a bit early). When I went back... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

RUN!!! TERRIBLE HOTEL. Very far away from ANYTHING! Lots of time and $ to go anywhere. Hotel calls themselves 5 stars overcharging what is not worthy. Front desk clueless about any city activities, no help at all. They tell you it takes 20 minutes by metro to town, it takes ONE FULL HOUR and transfer hassles. Hotel is dark tasteless... More

Was this review helpful? Yes 3
Disley, England, United Kingdom
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I wanted to stay somewhere outside of the tourist zone for one night during our visit so this hotel really suited us. If you are wanting to be in the centre of things, then you will need to use the metro. We found the customer service on the front desk to be outstanding- even the door man... More

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Additional Information about Eurostars Madrid Tower

Address: Paseo de la Castellana, 259 B | Cuatro Torres Business Area, 28046 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eurostars Madrid Tower 5*
Number of rooms: 478
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Also Known As:
Eurostars Madrid Tower Hotel Madrid
Eurostars Madrid Hotel
Eurostars Hotel Madrid

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