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Sercotel Hotel Portales

Certificate of Excellence
Portales 85, 26001 Logrono, Spain
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Sercotel Hotel Portales
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Ranked #2 of 17 Hotels in Logrono
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 weeks ago
ROC_1111 Saltillo, Mexico
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253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Saltillo, Mexico
Level Contributor
83 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel with privileged location, some meters from Laurel street famous for restaurant, art, bars etc. Open wifi at hotel and open wifi at downtown also. Rooms are a bit compact but it is offset with location strength. Beautiful downtown.

Was this review helpful? Yes 2
Eva M, Gerente at Sercotel Hotel Portales, responded to this review
Google Translation

Apreciado cliente, Muchas gracias por la valoración tan positiva que ha realizado sobre nuestro hotel. Nos alegra comprobar que su... More 

Peak District National Park, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night in Logrono having arranged wine tours for the day. We had some difficulty locating the hotel but the staff were very helpful,and explained how to get into the car park which involved driving into a very narrow car lift (we were in a BMW). Once downstairs the parking was very tight but this is the price... More 

Was this review helpful? Yes 1
Eva M, Gerente at Sercotel Hotel Portales, responded to this review
Google Translation

Estimado cliente, muchísimas gracias por el comentario tan amable que ha hecho sobre nuestro personal. Espero que podamos seguir contando... More 

Sydney, Australia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Portales Hotel is in the Sercotel chain. It is modern and well appointed. The rooms are well appointed and comfortable. The strength of the hotel for the tourist, as well as the business traveller, is its great location, right on the walls of the city and so close to the main transport arteries, but only a stone's throw from... More 

Was this review helpful? Yes 1
Eva M, Gerente at Sercotel Hotel Portales, responded to this review
Google Translation

Estimado cliente, quiero agradecerle sinceramente que haya compartido su positiva experiencia con otros usuarios. Estaremos encantados de recibirle en un... More 

Atlanta, Georgia
Level Contributor
104 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 15, 2015

The staff was super helpful. Room was clean and bed was comfortable, nice central location. As other reviewers have commented, if you are in a car, finding the way to the hotel and parking is challenging. We ended up parking on an adjacent street, walking through the pedestrian area, and then having to go back for the car. Also, the... More 

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Eva M, Gerente at Sercotel Hotel Portales, responded to this review

Dear guest, Thank you very much endead for your kind opinion about us. We´ll be happy to receive you again. BEST REGARDS FROM SERCOTEL PORTALES STAFF. More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 13, 2015

We stayed here for one night on completion of one section of the Camino. A lovely hotel, located opposite the Tourist Office, very central. Staff at Reception very friendly and helpful, they even printed our boarding passes for our flights the next day, which we greatly appreciated. Large, comfortable bedroom with air - conditioning. A good selection at the breakfast... More 

Was this review helpful? Yes 1
Eva M, Gerente at Sercotel Hotel Portales, responded to this review
Google Translation

Estimado cliente, Muchas gracias por el comentario tan satisfactorio que ha dejado acerca de su corta visita en nuestro hotel.... More 

New Haven, Connecticut
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 1, 2015

I booked this room for three nights in the wine country for tours and research. The reception was very nice and the location was really convenient to the main walking streets. The hotel room was comfortable and had a standard bathroom. I suggest booking breakfast with your room as it's 11€ otherwise, but I must say, it was one of... More 

Was this review helpful? Yes 1
Eva M, Gerente at Sercotel Hotel Portales, responded to this review
Google Translation

Estimado cliente, Quiero agradecerle sinceramente que se hay tomado el tiempo necesario para dejar una valoración de nuestro hotel. Estaremos... More 

Wollongong
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 30, 2015

Staff at this hotel are extremely friendly and helpful. The location is superb, opposite the tourist information centre, right at the entrance to the old town and walking distance to the high end shops (maybe 1km away). The hotel is very close Calle Laurel, where you will get the best food and drink in Spain! the hotel rooms were a... More 

Was this review helpful? Yes 1
Eva M, Gerente at Sercotel Hotel Portales, responded to this review
Google Translation

Estimado cliente, Gracias por el comentario tan amable que ha dejado sobre nuestro hotel y nuestro personal. En una gran... More 

San Juan, Puerto Rico
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 3, 2015

The Sercotel Portales Hotel is in a good location, has parking available (although tricky via a car elevator), and friendly reception personnel. The rooms are medium sized, although pretty basic (no comfortable chair) with the bed, and a small desk and chair, very adequate for a night's stay. Good value for the price.

Was this review helpful? Yes 1
SercotelPortales, Director de Recepción at Sercotel Hotel Portales, responded to this review
Google Translation

Querido Isla Soleada, agradecemos sus palabras y nos complace que hayan estado a gusto en nuestro Hotel. Les esperamos en... More 

israel
Level Contributor
119 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed November 4, 2014

The Portales is a 3 star hotel which provides close to 4 star services, however, the best thing about it is the location, which is absolutely perfect. It is just outside the old part of town, and about a 1 minute walk to the tapas bars of Laurel Street. It also has underground secured parking which was important to us.... More 

Was this review helpful? Yes 2
Oslo, Norway
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 2, 2014

This hotel has an excellent Old Town location, and is clean, quiet, has fairly big rooms and a good (albeit pricy) breakfast. The staff was very pleasant and service-minded. I see some people call it a boutique hotel, but it doesn't really have enough personality to qualify for that designation. I thought it was good value for money.

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