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All 7 Gibraltar hotels

Rock Hotel Gibraltar

4.0 of 5 Hotel   |   3 Europa Road, Gibraltar n/a
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Rock Hotel Gibraltar
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68%
Ranked #4 of 7 hotels in Gibraltar
A recent review
3 of 5 stars reviewed 2 weeks ago
jim k k Sitio de Calahonda, Spain
  • Reviews (958)
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958 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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There are newer reviews for Rock Hotel Gibraltar
See the most recent reviews
Sitio de Calahonda, Spain
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a three night stay 19th-22nd June in in one of the refurbished rooms on the 4th floor. Room was spacious and clean with a nice balcony with that fabulous view over the bay to Africa. However service in the hotel is poor. On the first night we went to the Moroccan cuisine night which was around the swimming pool.... More

Was this review helpful? Yes 1
England
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The views from this hotel are great and it is convenient for the cable car but otherwise we found it overpriced and far from what we would expect of this rating. The hotel is in the midst of a refurbishment which did not affect us though some facilities were closed. We were in a newly refurbished room which was spacious... More

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Moroccomad, Thank you for your kind feedback following your stay at The Rock Hotel. We have had some sporadic issues with the water pressure which are practically resolved. There are still some minor details in the rooms that are being addressed as soon as the rooms are handed over from the constructors. Our reception staff follow clear standards as... More

UK
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Returned to Gibraltar for an annual reunion with some of my army service friends who served on the Rock. We have been back a few times but this is the first time we have stayed at the Rock Hotel. I was aware of the refurbishment work when i booked the hotel so it came as no surprise that there was... More

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Tomo9613, Many thanks for your kind review. I am very glad that you enjoyed your stay with us at The Rock Hotel. Your suggestion regarding providing an information board regarding the works will be done. We look forward to welcoming you back. Best regards, Charles More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Second year at The Rock and was a little disappointed on arrival to realise the hotel was being refurbished. We had not been told this was taking place prior to our visit. No real problems with the building work other than timings, we had been told the work would take place from 10-4 but the builders were there by 8... More

Was this review helpful? Yes 1
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Paul W, Thank you for your review and thanks for your confidence in The Rock Hotel. Kindly contact me directly prior to your next visit when you will surely enjoy the new hotel facilities. Best regards, Charles More

Elgin, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third holiday in the Rock Hotel. We were there from the 6th to 12th June. We were a little bit apprehensive as we had been advise by YourGibraltar that the hotel was being refurbished at the time we would be there. We would not consider moving to any other hotel as we feel that the Rock Hotel... More

Was this review helpful? Yes 2
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Ian, Many thanks for your review. I am glad that you enjoyed your stay at The Rock Hotel. I am also very grateful for your comments regarding the new room as this feedback is invaluable to us. We look forward to welcoming you back. Best regards, Charles More

Somerset UK
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed six nights at Rock Hotel to 3rd June 2014. Impressive entrance with white marble steps up to the reception desk. A lift is available for those who need it. Pleasant and efficient check in and we were soon in our room. There we found a bowl of fresh fruit for us, grapes, two apples, bananas, and oranges, together with... More

Was this review helpful? Yes 3
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear TriflingCircle, Thank you for your nice review. I am glad you enjoyed your stay and that you found everything to your liking. We are now installing the new phones in the refurbished rooms. We look forward to welcoming you back soon. Best regards, Charles More

Contributor
17 reviews 17 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is going under refit as many have posted on here. I was worried about the comments, but needn't have. Yes it's being refitted, but the parts they have finished are wonderful. We got a new room on the fourth floor, spacious, clean, modern, fridge, tea/coffee, air conditioning, walk in shower, luxury toiletries and a balcony that you could... More

Was this review helpful? Yes 4
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear M7mmy, Thank you so much for your review. I am very pleased that you enjoyed your stay with us, especially the new room (thanks for sharing such lovely photos), the food and especially our highly dedicated staff. It will be a pleasure to welcome you back to The Rock Hotel soon. Best regards, Charles More

Fleet, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had previously lived in Gibraltar so booking a short stay to go back after 25 years we thought we would spoil ourselves by staying in the Rock! How wrong were we? We were not told that the hotel was undergoing a huge refurbishment _ the whole of the third floor gutted! We were allocated a 'new' room on the... More

Was this review helpful? Yes 3
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Jean G, I am really very sorry about the issues you have experienced during your stay. I assure you that the problem with the luggage service was attributable to a momentary lapse in our standards. The refurbishment is progressing very rapidly and the third floor is welcoming the first guests today. I must recognise that there have been inconveniences... More

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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had 8 days there, had one of the re-furnished rooms on the 4th floor, very nicely decorated, comfy beds, TV only got one channel, no door on the toilet, and this was a twin room. No trouser press, couldn't find the light switch for the wall light. There were no toilets in the foyer area, no bar. There was... More

Was this review helpful? Yes 1
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear hammerite, Thank you for your review. The new room you stayed in is just a first glimpse of the ongoing enhancements that we are carrying out. It seems that you did not enjoy the new product and experienced some initial glitches. The issue with the hot water has been resolved and we have the 200 + Satellite TV channels... More

Adelaide, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Rock Hotel for 4 nights. I was very nervous about staying. Most reviews on trip adviser have been terrible, due to renovations that have been going on. Our stay turned out to be very pleasant, with magnificent views from our balcony. We had a new room on the 4th floor. The doors and windows must have... More

Was this review helpful? Yes 3
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Deborah P, Thank you for your review. I am delighted to hear that you enjoyed the new room and panoramic views from your balcony. We are making sure that all the travel agents are informed of the refurbishment and are continuously updating them with information. We look forward to welcoming you back. Best regards, Charles More

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Additional Information about Rock Hotel Gibraltar

Address: 3 Europa Road, Gibraltar n/a
Location: Gibraltar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rock Hotel Gibraltar 4*
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Also Known As:
Gibraltar Rock Hotel
Rock Gibraltar

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Built on Gibraltar's western flank with stunning views across the bay, it has been welcoming guests since 1932. As the colony’s premier hotel the guest book is littered with famous names as diverse as Sir Winston Churchill and the Two Ronnies! Tastefully renovated, it has the character of a bygone era with the facilities of a modern 'Grand Hotel'. Traditional afternoon tea is served in the lounge and the hotel’s Rib Room Restaurant is recognised as one of the finest places to dine in Gibraltar. The atmospheric Barbary Bar and adjoining wisteria covered terrace are wonderful places to be on a summer’s evening, both are delightful meeting places, the latter a popular venue for weddings. The hotel’s pool area and gardens have an air of tranquillity, yet the centre of town is only a 10-minute downhill walk. ... more   less 
Number of rooms
102

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