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Rock Hotel Gibraltar

4.0 of 5 3 Europa Road, Gibraltar
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Rock Hotel Gibraltar
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Rock Hotel Gibraltar
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1,071 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Loughborough, United Kingdom
Top Contributor
73 reviews 73 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We only had coffe and nibbles but the hotel is being refurbished and if what they have done so far is anything to go by, then it's going to be amazing. The service was excellent, as was ambience and the view is spectacular. A way out of town centre but worth it

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sheffield
Top Contributor
124 reviews 124 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have recently returned from a four night break and I must say what a marvellous improvement the refurbishment has made, this now looks like an up market place to stay. We were greeted at the makeshift reception with a welcome smile and a glass of port, the guy checked to see if the rooms were ready and suggested we sit... More 

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London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a few days in Gibraltar. It was a special birthday treat for my husband and I really was not sure which hotel to choose. In the end I opted for the Rock and it did not disappoint. Yes they are still having renovations done but these are only in the lobby area. All the rooms,... More 

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Elaine J, Thank you for your very kind review. I am very pleased to hear that you enjoyed your room and especially the panoramic views. I am also happy to learn that our team were really attentive with you and your husband. At The Rock Hotel we love to fuss a lot when it is a special occasion for... More 

Isle of Wight, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 1st to 4th dec 2014 works nearly completed rooms lovely room 404 great views lovely weather food amazing staff can not do enough for you always on hand excellent customer service one moan wood floor in bathroom shower tray not very deep so always spills over onto floor causing it to be very wet nod slippery mayb some bath/shower... More 

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Sarah and Mike, Thank you very much for your kind review. I am delighted to hear that you enjoyed your stay. I have taken note of your comment with regards to the shower. This will be resolved by installing a wider pvc lip on the shower screen door. We look forward to welcoming you back soon to The Rock... More 

Welwyn Garden City, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Initially we just stopped for a coffee which was exquisite. The having been made so welcome and seem how professionally run this wonderful hotel is we decided to splash out and have dinner in the restaurant Abdullah Ghazi and the team excelled themselves. We thoroughly recommend this place. It's also a cracking location with great views across to Tangier Thanks... More 

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear David and Sharon, Your visit to The Rock Hotel has meant a lot to us. You gave us so much of your valuable time and acceded to provide a first-hand guest experience in the culmination of one of our staff training sessions. We really appreciate all you have done and look forward to welcoming you back very soon. Best... More 

Bedfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Another splendid stay in the recently upgraded Rock. Many thanks to George and Cyril; first class. The views from the rooms are always magical, and having HMS Bulwark in harbour was an added novelty. The bar area is comfortable and well appointed. Looking forward to going back next month.

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Barrymonk, Thank you so much for your review. I am very pleased that you enjoyed your stay with us and I will ensure that George and Cyril are commended for their first class service. We look forward to welcoming you back to The Rock Hotel. Best regards, Charles More 

London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a thoroughly enjoyable 5-night stay at the Rock Hotel, where we have stayed on numerous occasions over the past 8 years. After a warm and efficient welcome from the Reception staff and a glass of sherry, we were amazed to see the newly refurbished dining room, bar and lounge areas, which certainly have the 'wow'... More 

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Annabel T, Many thanks for your lovely review. I am so glad to hear that your enjoyed your stay with us. If not only the refurbished product is to your liking but we are also offering a high level of caring and attentive service then we are fulfilling our promise. We look forward to your return visit next year.... More 

Hemel Hempstead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have just returned from a four day break at The Rock Hotel ,its been a couple of years since I last visited ,although the hotel had an olde worldly charm before, it was tired , now the refub is nearly finished and I have to say that it is stylish and looks great ,it appears that the staff have... More 

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear fairplay101054, Thank you for your very kind review. Its is very rewarding to see that we are managing to live up to your expectations in this new era of the hotel. We are very conscious of the the privledge we have been given and will maintain it with the utmost care. Best regards, Charles More 

Holmfirth, England
Contributor
17 reviews 17 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst I appreciate the Rock was in need of refurbishment I feel the present changes have eliminated some of its olde worlde charm, the old bar room had a nice ambience and a cosy feel to it and we liked all the photographs of stars past and present who have stayed there which were displayed around the room, however, it... More 

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Philyerboots, Many thanks for your kind review. I am glad to hear that you enjoyed your stay and that you were pleased with the service. Please rest assured that the old photographs will find their rightful place in the newly refurbishment Lounge Bar. The lollipops and biscuits were very popular with the maccaques. Their visits are becoming less frequent... More 

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Imposing from a distance this massive hotel needs a complete refit in order for the reality to meet its claims. Alternatively prices should be adjusted to reflect its 2 star status Great views and friendly staff but building is living in the past

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Pabbloo, The hotel has undergone a comprehensive refurbishment since your stay dated January 2014. I will be delighted to provide you with a complete description of the enhancements and some images. Please send me your email address and I will get in touch with you directly as we would be very pleased if you would consider staying at The... More 

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Additional Information about Rock Hotel Gibraltar

Address: 3 Europa Road, Gibraltar
Location: Gibraltar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rock Hotel Gibraltar 4*
Number of rooms: 102
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Also Known As:
Gibraltar Rock Hotel
Rock Gibraltar

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