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Rock Hotel Gibraltar

4.0 of 5 3 Europa Road, Gibraltar
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Rock Hotel Gibraltar
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Rock Hotel Gibraltar
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1,079 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lewes, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at The Rock for one night in early January, being keen to see the result of the recent refurbishment. I was delighted to find that the hotel has retained all of its quintessential atmosphere. The public areas are smart and elegant. The guest rooms have a calm and understated air and include bathrobes, flatscreen TVs and well-stocked hospitality... More 

Was this review helpful? Yes
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear HelenSussexUK, Thank you so much for your lovely review. I am very pleased that you found every aspect of your stay so satisfactory. All of us at The Rock our very conscious of the hotel's iconic heritage and endeavour to heighten every aspect of it for our guests enjoyment The new touches in the culinary experience is complementary to... More 

england
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to stay at the Rock Hotel for four nights over new year, so we (my wife and I, daughter and son-in-law) booked through Mygibraltar web site, quite expensive, but that was down to the flights more than anything else. The renovations do look very good, they were still working on the reception area, we were told last November,... More 

Was this review helpful? Yes 5
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear EnglandMikeb, Thank you for your very kind and thoughtful review. I am particularly pleased and grateful for your words of priaise for the long term member of our team that time and time again provide such caring and attentive service. We are ensuring that the new staff that are coming on board assimilate the same principles of guest service... More 

Monaghan, Ireland
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this Hotel during a business trip to Gibraltar in November 2014. The staff were very friendly and cooperative. The room was recently refurbished to an excellent standard and the bed was very comfortable. Breakfast was of a high quality and there was a good variety of food available. On my first day, there was a power cut... More 

Was this review helpful? Yes 2
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Stephen777_11, Thank you for your review. I am so pleased to hear that you enjoyed your stay with us and most importantly that you intend to return to The Rock Hotel. This what we ultimately strive to achieve; happy guests that take with them memorable experiences and a desire to repeat them some time in the future. We look... More 

Devon, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent engaging, friendly service. Some traditions are well worth keeping. It wasn't 'Bling or Kitsch' . I'm sure we could have paid a lot more and got a lot less. We look forward to another visit. Thanks Guys

Was this review helpful? Yes 3
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear neil f, Thank you very much for your very kind review. Nothing pleases us more than having managed to fulfil your expectations. We look forward to your return visit. Best regards, Charles More 

Los Barrios, Spain
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Rock Hotel has an excellent patio with a colonial touch, mature vines and an old fashioned service. The tea, sandwiches and scone cakes were nice but the al fresco ambience is the best part which I should imagine could only be matched by Raffles in Singapore!

Was this review helpful? Yes 4
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Christopher, Thanks you so much for your lovely review. It captures the essence of the timelessness of The Rock Hotel. We look forward to welcoming you back in the near future. Best regards, Charles More 

Brentwood, United Kingdom
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first visit to the Rock Hotel but had passed by many times. We popped in for afternoon tea and sandwiches. On the face of it it seemed expensive until the price was put into perspective by the size of the sandwiches. The food was delicious and tea perfect and very English. The service was excellence itself and... More 

Was this review helpful? Yes 1
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear BarrieWard, Thank you for your lovely review. I am delighted to hear that you enjoyed our Afternoon Tea at The Rock. We hope that you will visit us for a longer stay at the earliest opportunity. Best regards, Charles More 

Rochester, United Kingdom
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been visiting Gibraltar and staying at The Rock for 20 years and wrote last year about how fond I am of her but that she was feeling a bit neglected. See http://www.tripadvisor.co.uk/ShowUserReviews-g187510-d244680-r150774329-Rock_Hotel_Gibraltar-Gibraltar.html We've just returned home after a four-day NY break and I am pleased to say the long-awaited refurbishment is now almost complete, and it is a... More 

Was this review helpful? Yes 3
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear ak23566, Many thanks for your kind review. I am very pleased that you enjoyed your stay with us and that you approve of the many enhancements that have come along with the refurbishment. We aimed to bring an element of style that was sympathetic to the hotel's heritage retaining its renowned charm. The modern efficiences add to the guest... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We returned on 21 December for our third holiday, and second Christmas, at The Rock. We knew extensive refurbishment had taken place during 2014 and arrived to find the reception area still sheeted off and full of workmen. Our greeting at reception was as warm as ever and we were told our room would be ready shortly. On return from... More 

Was this review helpful? Yes 4
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Linda S, Many, many thanks for your very comprehensive review further to your visit. The refurnishment has been an amazing journey that has brought the hotel to where it rightly belongs as a unique landmark hotel with iconic heritage. A lot of work has been dedicated to the infrastructure and the design and decoration have been enhanced in the... More 

Loughborough, United Kingdom
Top Contributor
74 reviews 74 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 23, 2014

We only had coffe and nibbles but the hotel is being refurbished and if what they have done so far is anything to go by, then it's going to be amazing. The service was excellent, as was ambience and the view is spectacular. A way out of town centre but worth it

Was this review helpful? Yes 1
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Penelope S, We really appreciate and value your comment following your short stay at The Rock Hotel. I am glad that your experience of our restaurant was so satisfactory. We look forward to your next visit soon. Best regards, Charles More 

sheffield
Top Contributor
130 reviews 130 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed December 23, 2014

Have recently returned from a four night break and I must say what a marvellous improvement the refurbishment has made, this now looks like an up market place to stay. We were greeted at the makeshift reception with a welcome smile and a glass of port, the guy checked to see if the rooms were ready and suggested we sit... More 

Was this review helpful? Yes 2
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear budeSheffield, Thank you so much for your comprehensive review further to your stay at The Rock Hotel. I am delighted to hear that you were pleased with the refurbishment and that our staff led by our Executive Assistant Manager Cyril, lived up to your expectations. Nothing drives us more than achieving guest satisfaction. We look forward to welcoming you... More 

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Additional Information about Rock Hotel Gibraltar

Address: 3 Europa Road, Gibraltar
Location: Gibraltar
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Rock Hotel Gibraltar 4*
Number of rooms: 84
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Also Known As:
Gibraltar Rock Hotel
Rock Gibraltar

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