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Rock Hotel Gibraltar

4.0 of 5 3 Europa Road, Gibraltar
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Rock Hotel Gibraltar
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Rock Hotel Gibraltar
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1,096 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashford, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

This is our second visit to this hotel but the first visit after the refurbishment. The update to the hotel has been completed with great thought to allow a feeling of tranquility and relaxation. The Wisteria Terrace is my favourite spot for enjoying a drink and watching the sun set over the sea. The decor has been completed in neutral... More 

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Siracusa
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stunning landmark hotel I think keeps going on this. Recent refurbishment looks smart, but on closer inspection not a good finish (poor tiling & floor finishes) Basic room reasonable size and shower was good temperature. No noise from other rooms (it was March so don't know how busy it was) A little road noise in the but not at night.... More 

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Devon, UK
Top Contributor
96 reviews 96 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for one week in Feb and found the renovation of the building virtually complete - attention must now turn to the gardens, grounds, and driveway! All of the staff were at all times charming and helpful, and the restaurant, though pricey, was excellent. It's amazing what a few hundred litres of Sage emulsion, a mile or two... More 

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Contributor
19 reviews 19 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Second visit to the Rock hotel having visited last year mid refurb and found it lovely then. It's truly amazing now, newly refurbished rooms, restaurant, bar and wisteria terrace all now open. ALL the staff are very nice, friendly and helpful. We had a lovely room on the top floor with views to die for. Food is as always amazing,... More 

Was this review helpful? Yes 1
Halesowen, United Kingdom
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back after 5 nights at The Rock Hotel. Stayed here many times before so was a bit concerned about the refurbishment as this can often change the whole feel of a hotel but needn't have worried. The rooms are furnished to a high standard and very comfortable. Public areas are beautiful and everywhere spotlessly clean. Wi-fi never worked in... More 

Was this review helpful? Yes 1
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Wilma J, Many thanks for your very kind review. I am particularly pleased to hear that so many of our staff managed to provide you with the caring and attentive service that you expected and that we pride ourselves so much in delivering. As I have just mentioned in my latest post, the wifi issues are being sorted out... More 

Portsmouth, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

You can tell this has recently been refurbished when you get inside, the room was lovely. I stayed as a business visit and as such was looking forward to a good nights sleep and being able to get plenty of work done. Sadly, I was disappointed on both counts. The wifi in the room was atrocious. Terrible strength and dropped... More 

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CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Nick O, Thank you very much for your review. I am pleased that you enjoyed the recently refurbished guestroom. I am also glad to advise you that we are carrying out final commissioning of the new switch gear today and tomorrow. Regrettably the electric power fluctuations have been causing issues with the wifi access points, and indeed have curtailed... More 

London, United Kingdom
Top Contributor
57 reviews 57 reviews
57 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Rock Hotel in Gibraltar, which I stayed in mid January, has just about completed its extensive and major renovation. My room No 406 was modern spacious and well appointed with a small balcony. The separate bathroom had no bath but the shower was first class. All the usual in-room equipment was modern and there were a plethora of electrical... More 

Was this review helpful? Yes 2
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Marc S, Thank you so much for your kind and thoughtful review. I am very pleased to see that you enjoyed your stay with us. This historic building now has the facilities and services that are in line with its prestige and your review manages to highlight this so well. I look forward to warmly welcoming you back to... More 

Marbella, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed during September 2014 while the extensive refurbishment was underway and having been extensively involved in the hospitality industry during my working career I decided to make a return visit to view the finished work, I was not disappointed, fantastic rejuvenation of this "Grand Old Lady" in every respect. From the comprehensive refurbishment which must have run into the... More 

Was this review helpful? Yes 2
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Paul, Thank you so much for your review. Your comments fill me and my team with immense satisfaction. Your experience in the world of hospitality comes forth very clearly in your review especially when you mention the names of all the staff that interacted with you, served you appropriately, and made you feel at home. I look forward to... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Rock Hotel has been recently refurbished to a very high standard and the staff each have the charm, professionalism and genuine desire to provide for all guests. The public areas are large, airy, have a sea view and there are lots of little corners where you could get lost in a book or hold a business meeting. Equally suitable... More 

Was this review helpful? Yes 1
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Shel B, Thank you for your lovely review. I read all reviews a couple of times before I reply and I must confess that I read yours at least three times. You have been very gracious in your descriptions and you capture so well the unique ambience of this iconic hotel and the people that make every effort to... More 

Kidderminster
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed here years ago, I have to say it was great to be back! The refurbished rooms, bar area and restaurant are fantastic. The entire staff (especially Abdullah) are so helpful and professional. Great value for money and after eating in the restaurant it is hard to drag yourself out into town to eat anywhere else! The rooms are... More 

Was this review helpful? Yes 4
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Lisa C, Many thanks for taking the time to write your review and expressing your positive experience. I am pleased to see that once again Abdullah has made another of our guests so happy. We all look forward to your return visit in the summer. Best regards, Charles More 

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Additional Information about Rock Hotel Gibraltar

Address: 3 Europa Road, Gibraltar
Location: Gibraltar
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Rock Hotel Gibraltar 4*
Number of rooms: 84
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Also Known As:
Gibraltar Rock Hotel
Rock Gibraltar

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