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O'Callaghan Eliott Hotel

Certificate of Excellence
2 Governors Parade, Gibraltar
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O'Callaghan Eliott Hotel
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O'Callaghan Eliott Hotel
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1,115 reviews from our community

Traveler rating
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    217
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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SE England
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel must surely be thriving as a result of its good location near Main Street in Gibraltar because whilst all the staff were courteous, the hotel itself and the product it offers is very dated. The rooms are old fashioned and in need of refurbishment. The air conditioning system needs to be replaced as it was totally ineffectual in... More 

Was this review helpful? Yes
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Joanna 036, Thank you for taking the time to write your review. Thank you for your feedback, which we do appreciate and I will discuss with my team here. We are looking at moving our breakfast service to a bigger area of the hotel, and I hope on your next visit you will enjoy our breakfast. Thank you for... More 

Kent, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall a hotel that can be recommended. Central position in town, easy to get to elsewhere on the Rock. Minus points-no conditioner,shower cap or shaving mirror supplied in bathroom. Balcony small, barely big enough for a chair.

Was this review helpful? Yes
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Gillyb1949, Thank you for taking the time to write your review. Thank you for your feedback which we really do appreciate. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel was first class, clean and tidy and breakfast was more than you could eat, staff very pleasant and helpful, the hotel was great but there is not a lot to do in Gibraltar its self some good bars and a trip to Al Faro's fish restaurant is a must great sea food and waiters.

Was this review helpful? Yes
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear DarraghODwyer,, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Crickhowell, Powys
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Needed a one night only stopover in Gibraltar and chose this hotel because of its central location and good revues. Man at reception desk couldn't have been more welcoming and informative about the hotel's facilities. Room was spacious, clean and well appointed. Would have appreciated a top sheet as well as a duvet as it became hot in the night... More 

Was this review helpful? Yes 1
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Jebcwmdu, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The waiters in the top floor restaurant were excellent. The stars of the hotel. They were very friendly, attentive and knowledgeable. They provide a very good house wine by the glass and you can tell a lot about a restaurant when they do this. The menu has a limited choice of dishes but the food is really good. I requested... More 

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Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear IanM 1012015,, Thank you for taking the time to write your review. thank you for all your feedback, which we do appreciate, I do apologise for the TV channels not working during your stay with us. We have now fixed the problem, which was a signal problem at the time and was outside our control. I would like to... More 

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from a 3 night stay in Gibraltar. We had the most glorious weather, blue skies, sunny, warm not hot and no humidity. The arrival at the airport was awesome, the runway is right next to the rock. Beautiful terminal with outside viewing and seating area furnished with upscale patio sectionals, chairs and glass tables. The hotel is a... More 

Was this review helpful? Yes 3
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear 105 countries, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your lovely comments, which we really do appreciate. I am glad you had a good stay in Gibraltar, and thank you for staying with us and we look forward to... More 

Bourne End, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I am staying here with my family celebrating my parents 50th wedding anniversary. The hotel is friendly, clean, excellent service. The Reception staff are helpful, bar staff are excellent especially Marco. We requested a special lunch for our parents which the hotel were more than happy to provide. We had our own waiter, who was on hand to fulfill any... More 

Was this review helpful? Yes
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Tracyhyde, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. I hope your parents enjoyed their 50th anniversary. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Auckland Region, New Zealand
Contributor
18 reviews 18 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel for two night as part of a tour group. After two weeks in Morocco this felt like home. The staff were all nice and helpful and the hotel lovely and fresh and clean.the food in the hotel was great and location was nice and handy to all shops and restaurants .I would recommend this... More 

Was this review helpful? Yes
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Jan P, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Doha
Top Contributor
54 reviews 54 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a few rooms here and unfortunately had a few disappointments. At check in we were told rooms aren't ready and will take 20 minutes.. they kept dragging on and on... And the delay was more than 6 hours!! although they tried to make it up by offering late checkout and bottle of champagne, I must say 6-7 hours... More 

Was this review helpful? Yes
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Lu S, Thank you for taking the time to write your review. I was disappointed to read your review re your check in, we try to have rooms ready before 2.00pm as that is our official check in time. I know your group wanted to be on the same floor and we were trying to accommodate this as best... More 

London ,England
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is pretty much as described in other reviews. The Dining Room is too small and yet there is a room the other side of the kitchen which is not used? There must be approx 220 guests and the Dining Room holds approx 50!! It is a big issue at breakfast time when the staff cannot keep pace with... More 

Was this review helpful? Yes
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Steve O, Thank you for taking the time to write your review. thank you for your feedback which we really appreciate, we are looking at moving our breakfast service to a bigger area of the hotel. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

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