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O'Callaghan Eliott Hotel

Certificate of Excellence
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2 Governors Parade, Gibraltar
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O'Callaghan Eliott Hotel
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1,362 Reviews from our TripAdvisor Community

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Frome, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed in room 418 at the front of the hotel and was disappointed with the room. The hotel is in need of updating and everything just looks tired. The staff were very friendly and helpful. Breakfast is buffet style and very good. Location wise it is superb,very quiet but central for everything.

Helpful?
Thank Jac1073
Plymouth, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel just of Main Street but in a very quiet location and central for everything. We upgraded to a junior suite on 7th floor with lovely views of The Rock. Good size room and very clean. Friendly, helpful staff tried the bar menu on the first night after a day out and ended up eating in the bar... More 

Helpful?
Thank JAX1963
Selby, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed in room 801 from 29th May to 8th June 2015 excellent room. Excellent ,polite and attentive staff. Looked after my wife and I really well,the only downside was stairs to the 2nd lift to the penthouse which proved a little difficult with wheelchair but we managed. Thank you all, Janet and Mick Wratten

Helpful?
Thank Mick W
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Mick W, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your feedback and comments which we really appreciate. Janet and Mick, thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A superb location very close to Main Street. Friendly staff even if the property is a little tired. A couple of small maintenance issues in the room (electronic keys didn't work and the tv only seemed to work some of the time) but the room was a good size and had everything you need. Didn't eat in the restaurant on... More 

Helpful?
Thank Matt J
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Matt J , Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your feedback and comments which we really appreciate. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Sheerness, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We spent 4nights here in January this year 2016 Room good the staff were exceptional the food was wonderful the chef was brilliant his lamb shank is to die for as are his desserts. We are planning to return next year in February 2017

Helpful?
Thank Sylvia20042016
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Sylvia 20042016, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your feedback and comments which we really appreciate. I will pass on your wonderful comments to Kevin our chef. Thank you for staying with us and we look forward to... More 

brampton uk
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed her this weekend in room 209. The room was clean and looked to be freshly decorated. The bed was very uncomfortable for me but probably fine for others.the problem I had was the unbearable drone from the air conditioning unit outside it kept me awake most nights but I am a very light sleeper yes I should have... More 

Helpful?
2 Thank iain b
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Iain b, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your feedback and comments which we really appreciate. Thank you for staying with us and we look forward to seeing you again soon, just let us know your dates for... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Bedbugs! Seems to be a "natural" problem, and apparently exists!!! As, after talking to management, I was reassured that "every time" bedbugs appear, the rooms are closed off for a month for disinfestation! For this hotel category, it is inadmissible. Management has proved to be unprofessional. On sending a complaint by email, I was told BOTH emails went to their... More 

Helpful?
2 Thank Ana X
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Anna X , Thank you for taking the time to write your review. I do apologise for the unprofessional way your complaint was handled and further to our phone conversation housekeeping are all aware of what bedbugs are and also trained to deal with them. What Management did explain to you is how we as a hotel handle bed... More 

Sorrento, Italy
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We always have trouble finding a hotel that sleeps our family of 2 adults and 3 children, this hotel immediately said no problem, and on arrival we had a huge double bed and 2 roll away in a very large room, bath and balcony with rock view. Car parked outside, in hindsight would not have rented car as it sat... More 

Helpful?
Thank APToursSarah
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear APToursSarah, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your feedback and comments which we really appreciate. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Chester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Well decorated & furnished spacious room with usual facilities plus room safe (no charge to use) and small fridge. The above, combined with friendly & attentive staff were more than adequate for a short break. Great views from the rooftop pool area. Pool unheated &, I suggest, only for the strong of heart when we visited in January.

Helpful?
Thank Rowelly123
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear Rowelly 123, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your feedback and comments which we really appreciate. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

Nantwich, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent a lovely four nights in Gib over New year! Hotel in ideal position for all shops and other local attractions! All aspects of the hotel were spot on well done to all staff! Rooftop restaurant very nice for breakfast! Didn't eat there in evening but heard very good reports! Must be best traditional hotel in Gib!

Helpful?
1 Thank DaveSamora
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review

Dear DaveSamora, Thank you for taking the time to write your review. I was really delighted to read that you enjoyed your stay with us. Thank you for all your feedback and comments which we really appreciate. Thank you for staying with us and we look forward to seeing you again soon. With kind regards, Mary More 

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