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Hotel Terramar

4.0 of 5
Paseo Maritimo 80, 08870 Sitges, Spain
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Hotel Terramar
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Hotel Terramar
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181 reviews from our community

Traveler rating
    27
    63
    49
    19
    23
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33
86
7
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belfast, Northern Ireland, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a sixth floor double room with mountain view balcony. The room is modern and lovely. Although the bathroom decor is slightly dated it's not unpleasant. Unfortunately it rained/was cold most days I was there so I didn't get a chance to use the pool. Staff were friendly. This hotel is a 20min walk from the Sitges centre. It's... More 

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Province of Milan, Italy
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 12, 2015

I stayed in the hotel 3 night for a Congress in Barcelona, the room had the flat renewed, but not the usual comfort of a 4 stars, the bathroom is stil like 20 years ago. The reception service is unprecise, I had to ask 3 times and wait for 2 days for a package that was delivered for me the... More 

Was this review helpful? Yes 2
Barcelona, Spain
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 8, 2015

We bought an offer on LetsBonus and didnt set our expectations too high as there are some bad reviews on this site, however I am happy to say we had a great experience on all levels, yes there are aspects of the hotel that are a little older, the facade and a bit of the indoor style, but their web-site... More 

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Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Guest, it is a pleasure to read this type of opinions of our hosts. The promotion Lets Bonus has a really good value. With the package you can have nice dinner and cocktail, also included the breakfast buffet and enjoy the beautiful sea view from your room. It has a good feedback. As was mentioned we are still in... More 

Zagreb, Croatia
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed March 7, 2015

At night, upon arrival, one cannot see the weather-battered facade that should be the first warning sign. Almost empty lobby looks weird ant then the elevators that would fit to some public housing complex. The room smelled on paint, so I guess the hotel experienced similar ordeal just weeks before (it took me two days to get rid of the... More 

Was this review helpful? Yes 1
Paris, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 5, 2015 via mobile

Basic hotel with sea view by the beach. It's an old 4 stars resort that has been refurbished into a 2 star. Big rooms with not easy to clean bathrooms due to the cheap quality of materials. One only electric plug in the room is not enoug in the 21rst century. Good ofers price wise

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Juan Carlos C, Director General at Hotel Terramar, responded to this review

First of all I will like to thank you for your opinion in Tripadvisor. You have the possibility to reserve Standard rooms or Superior rooms. Standard rooms are still rooms not refurnished, still the old one. All superior have the new decoration and all of them are refurnished and news. Any feedback from our guests makes us improve our service... More 

Bexhill-on-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 22, 2015

My daughter and I spent 2 nights here whilst visiting an art gallery in Barcelona. Firstly, we travelled by train, which took approx 40mins. Then we got the local bus from the bus station, which is adjacent to the station. The fare is 1.50 euro and stops opposite the hotel, they run on the hour and half past. If you... More 

Was this review helpful? Yes 1
Juan Carlos C, General Manager at Hotel Terramar, responded to this review

Dear Lynn, First of all, many thanks for your comments in Tripadvisor. The hotel it is located at the end of the beach, in one of the quietest places of Sitges. It is from center of town, waking just 15 minutes. Once you make a reservation in a hotel, it is important to know if you prefer to stay in... More 

Dublin
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 6, 2015

Having just returned from 5 days staying in Hotel Terramar, I am happy to say that this is actually quite a nice hotel and nowhere near as bad as other reviews have made out. Yes it is a bit older than some and yes there are sections of the hotel that need some TLC (hallways, paintwork) however it's clear from... More 

Was this review helpful? Yes 3
Juan Carlos C, General Manager at Hotel Terramar, responded to this review

Dear Keith, Many thanks for your comments in Tripadvisor. For us it is really important, each comment from our guests. This is the only way to improve the service. For this reason, thanks for the time you dedicate to write about your experience. As you write in your comments. we are in process of renovation. Every year new things are... More 

Bedfordshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 29, 2014

At arriving in our room we found no heating on,the room was cold and was told to use the aircon.It was supposed to be a superior sea view room it was a standard room ,i would not want to see a basic room, we had the same menu for three days and that was just sea food ,and most staff... More 

Was this review helpful? Yes 1
Juan Carlos C, Manager at Hotel Terramar, responded to this review

Dear Gazza, We really appreciate your comments in Tripadvisor. Any comment from our guests makes us improve our service every day. According to your comments, I really apologize for your inconveniences. As you told in your comments, rooms have individual air conditioning, but should be in before guest arrival. I really cannot understand the reason why this was not connected.... More 

Hove, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 3, 2014 via mobile

Had to pay up front! If I had not I would have now been able to drive away! Big rooms devoid of anything but a bed! This should be two star at the moment not 4! No gym, no steam/ sauna. No pool care.. Lying staff! Avoid!!!!

Was this review helpful? Yes 4
Juan Carlos C, Manager at Hotel Terramar, responded to this review

Hi Mike, Many thanks for your comments. It is policy of hotel,and also now, in the most of hotels of town, to pay on arrival. This not means, that if for any reason you want to leave, we make the devolution without not problem. In room, it is true, still is devoid of more decoration. We are in process, but... More 

Shevington, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2014

Why are so many people complaining about this place? We stayed in the superior rooms with a mountain view. Rooms immaculate with fresh bedding , towels and shower gels etc changed daily. Staff all very friendly from the managers down to the cleaners. Good bar staff that don't stint on the measures so our evening nightcap's of brandy were very... More 

Was this review helpful? Yes 2
Juan Carlos C, Manager at Hotel Terramar, responded to this review

Hi Darren, Many thanks for your comments. I am so happy to read about your nice experience in Hotel Terramar. It is a really pleasure to listen about the good service and the nice attention. For us, it is really important to give the best service to the clients. You reserved a superior room and sometimes happens, people reserve and... More 

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