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AC Hotel Palau de Bellavista by Marriott

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Pujada Polvorins 1, 17004 Girona, Spain
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AC Hotel Palau de Bellavista by Marriott
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AC Hotel Palau de Bellavista by Marriott
AC Hotel Palau de Bellavista by Marriott
AC Hotel Palau de Bellavista by Marriott
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543 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, United Kingdom
Top Contributor
177 reviews 177 reviews
80 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely breakfast with a great view. You certainly can't fault the view. The walk inti town is not far and the hill is not that bad. Rooms are clean, even the ants think so. At least I assume that's why they seemed to be in my room in such numbers. There is no fitness room according to the reception staff,... More 

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AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Guest, We would like to thank you for taking the time to fill out our survey, which helps us to continuously improve and to pass your opinion to the Hotel team All comments satisfaction justify our daily effort, our dedication, commitment and motivation, and also to improve the potential drawbacks. We apologize for the incident regarding the ants in... More 

Tehran, Iran
Top Contributor
70 reviews 70 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for 2 nights. The location view-wise was spectacular, the staff were very friendly and helpful, even though strange enough there was no bellboy to take care of our luggage, and we had to haul everything up to the room ourselves. Fortunately there was a trolly with wheels which we used. Breakfast was a cold... More 

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AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Mrs. Ali, We would like to thank you for taking the time to fill out our survey, which helps us to continuously improve and to pass your opinion to the Hotel team All comments satisfaction justify our daily effort, our dedication, commitment and motivation, and also to improve the potential drawbacks. We have sent your comments and observations to... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2015

We stayed at this hotel because of the Marriott connection. It was not far from the center of the city but to get back from dinner, we had to walk straight uphill. I could've done without that every night!! The rooms were adequate size and clean. The hotel bar was a joke with poor selections of only a few liquors... More 

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AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Mr. We acknowledge receipt of their comments during their stay at our hotel AC Palau de Bellavista and thank him for his contribution to our continued work to meet the needs and expectations of our customers. We take note about your Comments, we will improve our products in the bar I am confident that, apart from this incident, the... More 

Lahti, Finland
Contributor
12 reviews 12 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 1, 2015

We arrived fairly late in the evening after driving all the way from Southern Germany. We were tired and starving. At the reception we were told that the restaurant is closed but we could order something from the room service. But because the restaurant was closed the room service menu was limited next to nothing. What's the logic in this?... More 

Was this review helpful? Yes 1
AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Guest, We thank you for the time taken to write this review. We apologize for the bad experience you had in our hotel. It is true that we do close the restaurant on Sunday and on Monday, but on the other hand we do have a limited menu 24 hours serving. The 24 h menu offers, several kind of... More 

Fortaleza, CE
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2015

First stay at this hotel in the Girona area. I arrived late night and had to search a little bit but the GPS does wonders nowadays. The indications with signs in the area are also good. General security at the hotel is good as you have to identify yourself for the gate to be opened. Checkin was smooth and I... More 

Was this review helpful? Yes 1
AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Mr.Van der Veer, We would like to thank you for taking the time to fill out our survey, which helps us to continuously improve and to expand yours opinion to the Hotel team. All comments satisfaction justify our daily effort, our dedication, commitment and motivation. And also to improve the potential drawbacks. We glad to see that our solution... More 

Smithfield, Virginia
Top Contributor
132 reviews 132 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 9, 2015

What most of the reviews say about the modern facility, beautiful views of Girona and such are accurate. However, we had a number of problems including a room invasion of ants. The staff dealt with them but in a begrudging manner. The walk to town (downhill) is not very far if one goes directly down the hill but that route... More 

Was this review helpful? Yes 1
Auckland, New Zealand
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 7, 2015

We stayed here for just 1 night after landing to do a tour of Catalonia. Our room was superb, very comfortable and quiet. The hotel is modern, boutique and well designed with stunning views of Girona. Lots of glass everywhere, which adds to the ambience. It's set high above the city, but within walking distance to the main restaurants and... More 

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AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Mr.Lowe, We would like to thank you for taking the time to fill out our survey, which helps us to continuously improve and to expand yours opinion to the Hotel team. All comments satisfaction justify our daily effort, our dedication, commitment and motivation. And also to improve the potential drawbacks. Please contact us for anything that you need it... More 

Salisbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2015

We stayed here mid week in Febuary. The hotel is perfectly located on a hill overlooking Girona. It's a 10min walk into town and 15min walk back up. We thoroughly enjoyed walking to and from the old town, as long as you bring comfortable shoes you will be fine. There are plenty of steps. The hotel has a fantastic lobby... More 

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AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Mrs.Lisa, We would like to thank you for taking the time to fill out our survey, which helps us to continuously improve and to expand yours opinion to the Hotel team. All comments satisfaction justify our daily effort, our dedication, commitment and motivation. And also to improve the potential drawbacks. Please contact us for anything that you need it... More 

Helsinki, Finland
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 24, 2015

Stayed several nights in this hotel, and found it nice and quiet but a bit distant from Girona downtown. Walking down the hill to the town and back was good exercise but a bit heavy one. We also had difficulties to find the way to the hotel with the car and navigator because of the one way streets in Girona.... More 

Was this review helpful? Yes
AnnaCiurana, Manager at AC Hotel Palau de Bellavista by Marriott, responded to this review

Dear Mrs. Kristiina We would like to thank you for taking the time to fill out our survey, which helps us to continuously improve and to expand yours opinion to the Hotel team. All comments satisfaction justify our daily effort, our dedication, commitment and motivation. And also to improve the potential drawbacks. We regret that it was difficult to find... More 

Chicago, IL
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 11, 2015

Wife and I, veterans of travel within Spain, came this time by cruise ship and decided that driving to Girona and its Hotel Palau were less boring for us than yet another visit to Barcelona. The AC Palau and its above-town location worked well for us in Oct.,'14 and we chose it for its free parking, good reviews and low... More 

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