rooms: small, confusing, trendy/futuristic, minimalist, very masculine, lots of metal, neon lighting, some toiletries (we expected more for the price we paid), confusing when trying figure out how to turn off lights, unplug the sink and bathtub, hidden buttons everywhere in the room- weird, not fun to figure out if you arrive late and are tired, bathrooms are not very...
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Dear SOHO guest,
I want to apologize for the problem you encountered when you first arrived at the hotel late at night, that apparently ruined your whole stay with us. This was obviously an isolated incident and we have taken all the measures to prevent it from happening in the future. I understand your frustration and disappointment with the rest...