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AC Hotel Gava Mar by Marriott

4.0 of 5
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C/ Tellinaires 35 | Gava, 08850 Barcelona, Spain
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AC Hotel Gava Mar by Marriott
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Ranked #291 of 514 Hotels in Barcelona
A recent review
3 of 5 stars reviewed 1 week ago
Elyse R Chicago, Illinois
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184 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

While this is close to the airport, it is a minimum 20 euro cab ride and the hotel does not offer an airport shuttle, which is disappointing to have to spend that amount of money for a 10 minute ride. We have Marriott status and had to ask for free access to the internet. Unfortunately, the internet did not end... More 

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ACHotelGavaMar, Guest Relations Manager at AC Hotel Gava Mar by Marriott, responded to this review

Dear Mr. Elyse R, I take this opportunity to thank you for your comments during your stay. In reference to the shuttle service we are sorry but we don't have this kind of service. We know that the airport it's so close to the hotel but the charge it's between 20€-25€ per taxi because the taxis has an extra charge... More 

Guildford, United Kingdom
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

I won't say that the hotel is terrible but I experienced few issues which turned my experience to a negative (hotel should understand that small things are important and matters). The service is terrible. The staff are inattentive and sometimes even rude e.g. upon check in the lady at the reception was picking up the phone and talking instead of... More 

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ACHotelGavaMar, Quality Dept at AC Hotel Gava Mar by Marriott, responded to this review

Dear Evgeniya, At the AC Hotel Gavà Mar, we strive to improve our level of service with every guest. Our guests are the most precious value. We regret for not having had an additional support to attend phone calls upon you arrival and give you an exclusive attention. We do apologize for the inconvenience this might have caused you. We... More 

colorado
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On our way home and this was a very nice stop before flying out in the morning. Free parking on the street. Nice rooms with great beds. The king bedroom was very spacious Reception at front desk very good as well. Would certainly stay here again.

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ACHotelGavaMar, Quality Dept at AC Hotel Gava Mar by Marriott, responded to this review

Dear ladymn, It is great to know that our nice and comfortable rooms have turned your stay into a pleasant surprise . We would like to welcome you back very soon, and invite you to enjoy our beautiful location and facilities! Regards, Quality Dept More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Do not expect to get the wifi woeking normally. Second time staying there and again most of customers have difficulties to have proper internet connection. Not good when on business trip....at least not at mariott standard...

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ACHotelGavaMar, Quality Dept at AC Hotel Gava Mar by Marriott, responded to this review

Dear David, Thanks for your comments. During your recent stay we did experienced a technical problem with the internet connection. This issue was properly reported to the technical assistance service and solved. We regret the inconvenience this might have caused you. We hope you could visit us again in a very near future. Regards, Quality Dept. More 

Bailly, France
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Nice staff at check in. Good room service. This said, by the time I am ready to hit bed, I come to find sand and hairs in the the bed's sheet! The room is in a similar shape with dust and sand. I reported this issue to the front desk staff the next morning who promised that the manager will... More 

Was this review helpful? Yes 1
ACHotelGavaMar, Quality Dept. at AC Hotel Gava Mar by Marriott, responded to this review

Dear Mr. Bourgignon, Thank you for taking the time to share with us your recent experience at the AC Hotel Gavà Mar. As the cleanliness of our hotel is a key priority, we are very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort... More 

Portland, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I love love love this hotel! So much so that I returned here at the end of my month-long visit to Barcelona. Try to get one of the second floor ocean view rooms! The sea is right outside, and within hours of being here my body is already synced up with the tides. The grounds are gorgeous, the pool a... More 

Was this review helpful? Yes 1
Barcelona, Spain
Top Contributor
63 reviews 63 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed March 14, 2015 via mobile

Although its attiring architecture, pool and location in a stylish upscale neighborhood on the seashore, service is veeeery poor, with an unpleasant attitude. Only one person at the frontdesk, one at the bar. Rin the bell to be assisted.wifi under payment in a business hotel? No spa facilities (two minutes walking luxurious health club with no agreement) for a vacation... More 

Was this review helpful? Yes 2
ACHotelGavaMar, Quality Dept at AC Hotel Gava Mar by Marriott, responded to this review

Dear Joandeu, We would like to thank you for having taken a few minutes to mention the AC Hotel Gavà Mar. We appreciate that your family had enjoyed our great location and facilities and we take note and we thank you for all your comments, it help us to improve every day. We take this opportunity to inform you that... More 

Atlanta
Top Contributor
55 reviews 55 reviews
45 hotel reviews
309 helpful votes 309 helpful votes
2 of 5 stars Reviewed January 10, 2015

This hotel is just OK, and would not recommend for more than one night. My wife and I stayed here before an early morning flight to the airport, and were underwhelmed. The Good: +Proximity to the airport +Location on the beach and pool looked nice (though too cold to enjoy this time of year) The Bad: +Front desk staff not... More 

Was this review helpful? Yes 3
ACHotelGavaMar, Dept Calidad at AC Hotel Gava Mar by Marriott, responded to this review

Dear JGordon24, Thank you for taking the time to share your thoughts regarding your recent stay. We appreciate you bringing it to our attention. We regret that our attention did not meet your expectations. We do also regret that the AC Hotels by Marriott Platinum benefits weren’t of your willing. We really appreciate your comments and we will review our... More 

Poznan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 26, 2014

I went there for a business trip in December and wish it was more than 3 days. Great view from the room - right at the sea. There’s also an outside swimming pool and a bar near to it. There was clean, there was nice, there was spacious. Rooms were very well equipped. I mean everything seems “just enough” and... More 

Was this review helpful? Yes 2
ACHotelGavaMar, Depto. Calidad at AC Hotel Gava Mar by Marriott, responded to this review

Dear Matt, We really appreciate your feedback! Is encouraging to know that we have met your expectations! That would be great to welcome you back very soon! Summer time could be a good idea, you would have a great time enjoying our facilities and the area! Best Regards, Depto. Calidad More 

Westwood, California
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed December 25, 2014

This hotel was conveniently located on the beach with some nice little places to eat near by. Customer service was great. Beach and pool area were nice. I am only able to put this year in as date of travel, however we went a year ago.

Was this review helpful? Yes
ACHotelGavaMar, Depto Calidad at AC Hotel Gava Mar by Marriott, responded to this review

Dear Canoes25, Thanks for your nice comments about your stay. It would be a pleasure to welcome you back soon. Best Regards, Depto Calidad More 

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