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Hotel Indigo Barcelona - Plaza Catalunya

#78 of 511 Hotels in Barcelona
Certificate of Excellence
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Gran Via de les Corts Catalanes, 629, Eixample, 08010 Barcelona, Spain
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Hotel Indigo Barcelona - Plaza Catalunya
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577 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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Dubai, United Arab Emirates
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is conveniently located. Old on the outside, but nicely renovated in the inside. The staff was "ok". Not rude, but not very nice. Just there, kind of doing there job. Got there 2 hours after check in time and the room was still not ready. We had to wait for around 20 mins. We were patient as they... More 

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear guest: We appreciate your comment and be sure that we will consider every point you mentioned since our guests’ experience and thus their opinion is our main concern. However we are a bit surprised with some of your assessments. Every day we receive multiple reviews praising our staff friendliness, kindness and helpfulness (please check other comments) so we don’t... More 

Manchester, United Kingdom
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here on business with one of our designers, both our rooms were great, views of the pool. The hotel staff were fantastic and incredibly helpful. I rented the business centre, great value, great coffee and pastries. The hotel is clean and modern, busy but not stressed. Breakfast was more than adequate and again, clean, well cooked and well staffed.... More 

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear Mike: We don’t have enough words to thank you for such an amazing review. As you have highlighted we have a well-trained and capable staff that provide a friendly and polite high quality service to make your stay unforgettable. We appreciate a lot your positive comment about our business center / meeting room. We offer this polyvalent space to... More 

Singapore, Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A fairly well located hotel-a few blocks from Plaza de Catalunya-though the name of hotel says otherwise! Staff generally helpful. Beds lovely and big by Spanish standards Some maintenance works started at 8 am without any prior notification- but upon compliant-ceased instantly. House keeping a bit poor. For example, no fresh towels at the pool/ no fresh toiletries provide for... More 

Was this review helpful? Yes 1
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear guest, Thanks for your review. We appreciate a lot tour guests’ comments since is the best way to really know how we did. It is good to know that you enjoyed our location and staff. We are a bit confused because you mention maintenance works at 8.00 when all the maintenance starts later than 10.00 am giving priority to... More 

Ochiltree By Ayr
1 review
5 of 5 stars Reviewed 1 week ago

I could not recommended hotel indigo enough. The hotel is lovely, clean, the staff are very helpful and it is in an excellent location. I lost a necklace when staying there and did not realise until I returned to the UK. I emailed the hotel and they did there utmost to find the necklace and arrange that it was returned... More 

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear guest, Thanks for such a positive review. We loved to read your kind comments about your experience with us. About the issue with your lost necklace it was a pleasure to help you to get it back. We work to make our guests’ stay as good as possible not only during their visit but before and after it. To... More 

Overijse, Belgium
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is clean and very much in the "Boutique" style. Bizarre is that if you arrive 10 minutes after 8pm, they will already have charged your creditcard for a night as if you would'n't come, although late arrival was confirmed. At check-in they don't mention breakfast, and as a IHG member you do get a discount, but no mention... More 

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear guest, We appreciate a lot your review since every comment help us to improve. We will take into consideration every aspect you have mentioned in order to guide our improvement actions that have only one objective: ensuring our guests’ wellness, comfort and satisfaction. Nevertheless we are a bit surprised that you found our AC system so inefficient since we... More 

Staines, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great small hotel, near the plaza......about a 10 min walk. Nice rooms. Service a little slow, but ok. All good. Small pool area, which we did not use, but there were people there, lots of spanish kids. Great location. Worth the money. Did not eat there. Bit of noise at night with doors slamming, and kids in the corridors.

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear guest, Thanks for taking a moment to write about your opinion about our Hotel Indigo Barcelona. We are glad that you found the stay of your liking. For your next visit we recommend you to try the restaurant DOQ, located inside the hotel offers a great selection of catalan and Mediterranean cuisine. We are looking forward to welcome you... More 

France
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The staff is really nice and speaks english, french and ... catalan. Very close location to downtown (Catalunia is a 5 min stroll). Buffet breakfast with local pastries. Service above standard. Silent room (with a special mention to the air conditioning system) and pretty well modern style decorated

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear François, Thanks a lot for your nice review. We are glad that you found your stay so pleasant and we loved your positive assessment of our good location, perfect service and correct pricing. We are also very happy with your comments about the good AC system that ensures a perfect temperature in room adjustable individually in each room for... More 

Singapore, Singapore
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has everything. Hotel; very friendly and knowledgeable staff with always 2 staff at the counter, great pool facilities, an area on the ground floor to print out tickets/ itinerary for free and the place is not too far from Plaza Catalunya and a supermarket around the corner. Room; large bedroom and large bathroom, large and comfortable bed, daily... More 

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear guest, We loved your review. Thanks for sharing such a wonderful comment with us. As you said our magnificent staff is as professional as friendly. They are a highly qualified team that is always ready to walk the extra mile to provide the best service and ensure your satisfaction. We are glad that your experience was so positive that... More 

London, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

That was the first time we stayed at Hotel Indigo and are absolutely unlikely to do it again. It’s single most attractive feature is the location (just off the main shopping street and 15 mins walk to the start of La Rambla). We booked double room with kind size bed and apparently it was supposed to be poolside. Now, if... More 

Was this review helpful? Yes
Hotel_Indigo_Bcn, Director de Recepción at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear JKLND, Thank you for your feedback regarding your recent visit at our Hotel. Please accept our sincerest apologies. Our guests are grateful for room size, room conditions (last renovation 2013) and mattress quality. This review will help us to improve service and ee hope for the opportunity to make this up to you the next time you are in... More 

Indonesia
Level Contributor
193 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights at Indigo Barcelona and we don't need our rented cars to explore the sights, cafe, restaurants, and ultimately shopping as everything is just nearby. Metro stop is a bit far but still reasonable walk. Upon arriving at the hotel, we were greeted by a lady at reception desk and give our key in friendly and prompt way.... More 

Was this review helpful? Yes
Hotel_Indigo_Bcn, Customer Service at Hotel Indigo Barcelona - Plaza Catalunya, responded to this review

Dear guest, Thank you very much for your review. We love reading all our guests comments to see which aspects of our hotel are the most valued and this way assess our work to improve day by day. One of the key aspects of our hotel is its location. Emplaced in the heart of Barcelona you could enjoy the best... More 

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Staying in Eixample

Neighborhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognizable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognized architects such as Gaudi and Montaner.
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