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Axel Hotel Barcelona

Aribau 33, 08011 Barcelona, Spain
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1 room 1 adult
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Axel Hotel Barcelona
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1,934 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

After a very average breakfast on the first morning we headed out. On our return at 1700 for a rest we discovered housekeeping was still cleaning on our floor the seventh floor and had not finished. Our room had not been started. On our return at 18:00 hours room door was open but the room still not even started. When... More 

Helpful?
Thank Gary B
Oslo, Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Once i was in this hotel. It is very good. Comfortable. Nice service. Only prices are high,but i think that worth it. On the roof is a swiming pool and a gym. Very kind staff. Rooms are clean and comfortable

Helpful?
Thank Steve F
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear customer, Thank you for your positive comments about our hotel! We're glad you enjoyed your stay with us and look forward to seeing you back. Best regards Cristina Cañas Gerente general Axel Hotel Barcelona More 

Mistley, United Kingdom
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Axel during the hot August period and the room was quite basic but had a view overlooking the main road with a balcony which was nice. Dinner was served in a dingy basement restaurant and this lead me to take breakfast outside in a neighbouring street cafe up the road which was very busy. There was... More 

Helpful?
Thank Gary E
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear customer, First of all thank you for your positive comments about our hotel! We're glad you enjoyed your stay with us and look forward to seeing you back. It is true that we had some work to update, but are already completed and with a wonderful result. I hope very soon to visit our hotel again to see the... More 

London, England, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

I've stayed at the hotel several times before and my past visits had encouraged me to book again. This was, however, a special occasion for me and I therefore upgraded to a suite (Room 704). to start, I perceived the reception I was given at the front desk by Andy to be very unwelcoming and indeed somewhat hostile. When I... More 

Helpful?
Thank Vijay P
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer, Thank you for your opinion. I am sorry that the experience with us was unsatisfactory. On behalf of the entire family Axel my apologies for the stressful situation caused in the reception. Usually our customers always stand part of good service, it may have been an isolated case that will be remedied immediately. Thank you very much again... More 

Liverpool, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel a few times. Unfortunately, after my current experience I would recommend you stay elsewhere. After an international flight and arriving at check in at the hotel there was major building works going on at the hotel outside reception and first floors. I was informed due to the works there was no room for me... More 

Helpful?
6 Thank ramsbrook
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer, Thank you for your opinion. I am sorry that the experience with us was not satisfactory. On behalf of the entire family Axel my apologies for what happened, we are currently undertaking a major reform in the hotel because for us the comfort and convenience of our customers and make them feel at home is the most important,.... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel Rooftop remains a big draw to the hotel as does the location. Rooms and general upkeep is starting to get a bit tired and out of date. The staff are first class and exceedingly helpful which makes this a great place to stay overall.

Review collected in partnership with Amoma.com

Helpful?
Thank 764christophera
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer We are very accommodating and we are proud that your stay with us has been entirely satisfactory, we thank you for seeing lost a bit of their time and have devoted to explaining how great was your stay with us, yet we inform we are undertaking a major reform of the entire hotel. We look forward to you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I agree with some comments that some of the decor was a bit dated but the staff more than made up for it! They were friendly, helpful and courteous and the room exceptionally clean. The rooftop bar offered some amazing views and the Wifi reception was excellent. The location was ideal - a 5 minute walk from Las Ramblas (the... More 

Helpful?
Thank Janet M
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear customer, We are pleased your stay with us on your last visit to Barcelona. We are right in the center of Barcelona just 5 minutes from Paseo de Gracia and commentary about the location is very useful, but especially for other visitors. The front desk staff is available 24 hours to inform all the options of the city. We... More 

London
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here for New Year's Eve, arriving on 31 December and leaving two nights later. I have stayed at the hotel before and, being honest, I was disappointed this time. The hotel is very central and it's in an amazing building, with a beautiful facade and shape. However, the hotel is looking a little outdated inside and could do... More 

Helpful?
Thank Antony_of_Surrey
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer, Thank you for your opinion. I am sorry that the experience with us was not satisfactory. On behalf of the entire family Axel apologies for his perception of the hotel and our prices at a time as designated as new year. Usually our customers always stand part of good service, it may have been an isolated case that... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Me and my girlfriend went to this hotel in November 2015. The room was very clean and was very spacious. The room was cleaned every day, however the cleaning staff didn't notice that I ate the Pringles on the first day, so it wasn't replaced. The last day I had to tell the front desk that I ate it. We... More 

Helpful?
Thank SistaWendy
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear customer, We are pleased your stay with us on your last visit to Barcelona. We are right in the center of Barcelona just 5 minutes from Paseo de Gracia and commentary about the location is very useful, but especially for other visitors. The front desk staff is available 24 hours to inform all the options of the city. We... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

We stayed in 212. The room is a bit dated now and could do with a refit really. That said the room was spacious and very clean. The hotel location is great and the roof top bar busy even just after xmas. Its well worth a stay but had we been there for more than 2 nights we'd have had... More 

Helpful?
Thank L B
AxelHotelbarcelona, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer, Thank you for your opinion. I am sorry that the experience with us was not satisfactory. On behalf of all my apologies for family Axel drawbacks with breakfast. Usually our customers always stand part of good service, it may have been an isolated case that will be remedied immediately. Thank you very much again for your help to... More 

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Staying in Eixample

Neighborhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognizable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognized architects such as Gaudi and Montaner.
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