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Axel Hotel Barcelona

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Aribau 33, 08011 Barcelona, Spain
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Axel Hotel Barcelona
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Axel Hotel Barcelona
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1,688 reviews from our community

Traveler rating
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    531
    251
    132
    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I got up-grded upon arrival as it was quiet, but i asked to go to my original room as the one they gave me first faced inward and was rather dark. My standard room was fabulous with a little balcony, very spacious and big clean lovely bathroom. great bed. it was raining but i explored the facilities upstairs and i'm... More 

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Toronto, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Axel on a return trip to Barcelona and wasn't disappointed. We were upgraded to a superior room. It was spacious and well appointed...including toiletries and even condoms! Staff was very friendly and helpful. The location was unbeatable. Easy walk to sights and great shopping. Very highly recommended. We will definitely return.

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JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Terry, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. Terry see that on your profile picture 're riding a bike , I remind you that our hotel has available to customers renting two models of bicycles, manual... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Internet is bad even with the upgrade. No wash cloths are supplied. Premium room should be standard. Smoker must have been in the next room, fumes came in. Overall not a bad Hotel. Was in a good location you could walk to most attractions. Price was high paid $225 per night, Euro. Could be time of year room. This room... More 

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JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Joe, We appreciate your opinion and your time to give us the opportunity to improve our services. We greatly appreciate the trust you have placed in us and we kindly invite you to check our website for the best prices and offers for your next visit to Barcelona. We have taken note of your comments and hope to remedy... More 

Basingstoke, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Enjoyed staying at the hotel.. Really great service from the lobby staff.. Thank you. Good quality room, very clean and well serviced. Sun terrace was lovely.. But one day of 5 unable to get a sun bed as too busy. To be excellent price needs to come down a bit .. Oh and room keys and wifi need to last... More 

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JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Mark, Thank you so much for staying with us and for your opinion, it´s very helpful for us. We strive to make your stay as pleasant as possible. At the same time we will take note regarding the wifi so we can solve them as soon as possible. Hope to see you back here in any of our Axel... More 

florida
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived very early and were greeted with kindness and attention. Relax here or go out and explore the city ..do not worry we will secure your bags. Off with went with detailed directions to the train station. Someone was always available to assist us with the many inquiries we had during our stay. The rooftop area was wonderful ,... More 

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JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Pat & Robert, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, as to the comments of the pool, we will take into account the temperature!, for us is always welcomed our guests help to improve our services. Don`t forget to check out the summer partys we are going to... More 

PR
Contributor
19 reviews 19 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is the word here. Mostly gay hotel in the middle of the gay area in Barcelona. Very nice places to eat around and of course, bars, discos and saunas for players. Easy to find and the staff if very professional . The wi fi is a little bit more than average, the rooms are well maintain, the bath room... More 

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JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer, Thank you very much for your wonderful review. We are delighted for your excellent comments about our Hotel. Axel Hotel Barcelona is synonymous of quality and this is what we want to offer to all our guests. What really matters to us is that our customers have a pleasant stay in our hotel and feel at home, because,... More 

Washington DC, District of Columbia
Top Contributor
105 reviews 105 reviews
96 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Other reviewers have well documented the quirkiness of the room and the glass shower. We stayed for three nights for holiday. The location is wonderful....well located near the hecticness of Barcelona, but slightly removed in a safe, liveable, pretty section of town with lots of bodegas, cafes, and interesting community activities. Great people watching! The service at the hotel was... More 

Was this review helpful? Yes 2
JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer, Thank you for your feedback, we are sorry that your experience was not satisfactory. On behalf of the entire team, I apologies if the cleaning was not completely to your liking, and this misunderstanding with our Front Desk because usually what our customers most positively comment, is the cleanliness of the hotel and our staff service. We are... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in Axel many times and when they opened up years ago it was really the place to be those days with a lot of cheeky details. After not having been there for the last 4 years I stayed here again for 3 nights this week and we were slightly disappointed. The location is still great of course... More 

Was this review helpful? Yes 3
JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Erwin, Thank you for your review, I am sorry that your stay at the hotel was not to your liking. First of all thank I want to apologize for an atypical situation that has lived in our hotel, I must say that we have already taken action in this regard on its non-satisfaction with staff. On behalf of the... More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dirty bathrooms, slinking sinks, dirty carpets, noisy rooms, lack of maintenance, Breakfest is reasonable Staf is friendly and helpfull Great roofterrace But not worth a 200€ per night Nice gym and sauna ( 10€ per day). 1 hr massage beween 80 and 120€ No value for money

Was this review helpful? Yes 2
JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Customer, I really appreciate your feedback and the time you spent on it. In Axel Hotel Barcelona, we always try to improve our services so that our customers can enjoy the hotel and its facilities. I would also like to apologize if our decor and your room was not to his liking, and that our facilities seemed small, I... More 

New York City
Contributor
16 reviews 16 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Axel Hotel has a WONDERFUL location in the heart of (and walking distance to) many major attractions. The front desk staff was very accommodating. Rooms were clean, beds were comfortable. The lighting in the rooms is horrible - but seriously, that's not a big deal. The drinks on the roof were very expensive - so don't go anticipating having cocktails... More 

Was this review helpful? Yes 1
JORGEPEREZ, Director General at Axel Hotel Barcelona, responded to this review

Dear Guest, Thank you for your comment about Axel Hotel Barcelona. We are pleased that you have stay in our hotel. We strive to provide the ultimate service while maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. Hopefully you come back sometime very soon during the summer so you can enjoy our... More 

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