The hotel is basic. Staff is friendly - well as friendly as Barcelona can get- not exactly a city known for customer service and hospitality.
The location is right off Las Ramblas which in my opinion is not a necessary thing for a wonderful stay in Barcelona. What is good about it is the short walk to Placa catalunya and the shops and the Metro station that is only about 200 metres away.The Ramblas is just a loud street with no good shops, just tourist haunts and restaurants, fast food stops and full of wandering tourists and con men trying to make a quick dollar. Be aware that is unsafe at night- I wouldn't recommend it for a single woman and any nice receptionist will tell you the same, as they have often told me in Barcelona.

Our rooms were extremely tiny and extremely basic, but not ugly. Bathroom was tiny- could only be used with door closed. The rooms on the top floor are rumoured to be nicer but we didn't see them. Cleanliness was okay- though we all did have... more