This is the worst hotel i have ever stayed in!! The location is the only plus point. When my fiance and I arrived they gave us a twin room instead of the double we had booked, when we asked about this mix up all we got from the staff was attitude. They were rude, ill-mannered and stood there rolling their... more

This hotel is the one you should stay away from. Except for the fact of its convenient location that's where it ends. At first site the lobby seems chic boutique, but that all ends when you enter the tiny elevator. When we got to our floor, it was dark, and only lit up with sensor lights. The walls were chipped... more

Lets see, firstly the worst service experienced in Spain. We went from staying at the Westin in Valencia, which was phenomenal, to staying at a hovel. They claim to be a 4 star establishment, i wouldn't give it a one. The roof caved in just outside our bathroom, the room smelt of dog urine and faeces. Never stay here. I... more

If you are looking for a 1 star hotel than this is the place. The beds were cheap, there were holes in the towels, there was a nasty left over sock underneath the bed. When sleeping you can feel the urine protector underneath the sheets. Overall the bedding was cheap. The air conditioner was loud. The view out the window... more

I understand people who don't like Hotel Gotico. My family myself did not. The hotel was ok - the lobby looked better than the other floors; the cleaning products they use smell weird and some rooms are awfully small for 3 people carrying bags. We almost had to leave some stuff outside. But we had a nice balcony from where... more

I expected better service - the hotel has 4 stars. The rooms are not 4 stars either. But it was just in the center of the city, subway close, so I'd say it was fine. more

We arrived at 13.30 and were sitting at the reception until 15.30. Nobody even apologized for that, nobody offered to put our belongings to a locker room. So I assumed that this is normal situation for a staff. We were getting the only answer, - “Your room is not ready”. Eventually, we got the key from room 213. Furniture is... more

This hotel is perfectly situated in the Gotico. It does not merit 4 stars however. The beds are so uncomfortable that I had to leave after one night. I asked the staff to add padding when re-making the bed which they did not do so I moved. Otherwise the hotel is super clean, pretty and our room in the back... more

We stayed for four nights, four too many. The room was small, dark, and smelled of drains if we opened the windows. There was no English language channel on the TV (apart from Euro Sport showing skiing). We requested a key for the minibar, but found it didn't fit. The guy in reception used his to open it for us... more