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Rialto Hotel

Carrer de Ferran, 40-42, 08002 Barcelona, Spain
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1 room 1 guest
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1,125 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

we booked this hotel last minute not expecting too much confort or anything, but the hotel was centrally located in the heart of the barrio gotico, close to the cathedral of BArcellona and surrounded by cool restaurants and bars and stores as well. All in all, a great surprise for our 3 day trip in Barcellona. We did not take... More 

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Cooma, Australia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Good-? Not good-I know it's only 3 1/2 star rated but......no safe unless you wish to pay 2 euros a day for a "key". How many keys are there to each safe? No tissues, minimal toiletries, no hairdryer, reception permanently understaffed,no service to speak of although friendly when approached. Very small room with double bed, oh to get out of... More 

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Travelers are raving about these Barcelona hotels

Silsden, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We have used the hotel many times, we're staying there again in October, we have recommended it to friends. Centrally located twenty minute walk from mainline station, rooms plain but perfectly satisfactory. Breakfast good choice and plenty of it, although a bit of a scrummage round the servery. Last year we arrived after 12noon as per the instructions from our... More 

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New York City, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

The concierge told us the hotel had absolutely no more rooms available, since they were overbooked. They said that our room did not have any air conditioning or running water, and it was currently being fixed and we had to stay at their other hotel which is a few blocks away. We put up a fight, and they eventually "found"... More 

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Elisabet R, Atención al cliente at Rialto Hotel, responded to this review

Thank you for your comments, please note that problems with water and air conditioning in some rooms and had to divert customers to another hotel in the same area superior, but not wanting to move from hotel divert to other customers in place , so they could stay in our hotel. Wifi works properly throughout the hotel, we note your... More 

Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel was booked for us by a travel agent as we were staying for one night after a cruise. When getting home we read the reviews and it seemed 50/50 and as it was really a bed for the night we would take our chances. Getting out of the Taxi which gave us a couple of laps round the... More 

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Elisabet R, Atención al cliente at Rialto Hotel, responded to this review

Thank you very much for your comments, sorry not to have met your expectations, we apologize for the noise, we will use this opportunity to ask our customers to be more respectful of our guests. Pass notes to the appropriate department. Elisabet Robles. Department of Customer Service. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

On arrival we saw a few disgruntled customers which was not a good first impression. Dark corridors, stain on bedroom floor, view of an industrial pipe lol it done the job for one night but wouldn't stay more than one night. Although the location is excellent lots of nice shops and places to eat nearby

Was this review helpful? Yes 2
Elisabet R, Atención al cliente at Rialto Hotel, responded to this review

Thank you very much for your comments, we regret not having met your expectations. Any suggestions are welcome to continue offering good value for money. Elisabet Robles. Department of Customer Service. More 

Cairo, Egypt
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel has a great location in the old gothic quarter , and by a few minute walk you can be the center of las ramblas and liceu metro station .. But the service in the hotel isn't as good as its location , the rooms are very small , the beds are small , no refrigerator , the air... More 

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Elisabet R, Atención al cliente at Rialto Hotel, responded to this review

Thank you very much for your comments, we regret not having met your expectations. Any suggestions are welcome to continue offering good value for money. Elisabet Robles. Department of Customer Service. More 

Mount Gambier, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked this pleasant looking hotel months before our visit. On arrival, when the lady checking us in realised we were only there for two nights we were told that the air conditioning was broken and we were being sent to another hotel just up the road and over the square. We were assured it was a better hotel but... More 

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Elisabet R, Atención al cliente at Rialto Hotel, responded to this review

We welcome your comments, sorry for the inconvenience, Barcelona were the days that had a big heat wave and the air conditioning did not work very well, so we decided to divert some customers to higher end hotels in the same area . Thanks and best regards, Elisabet Robles. Department of Customer Service. More 

Woodhaven, New York
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 24, 2015

The only reason I gave it 3 stars was for its location which is in the Gothic district very close to Las Ramblas. The hallways & room were musty, smelled weird & there was poor air conditioning. The location of my room was confusing as you had to leave the floor once you exited the elevator to get to another... More 

Was this review helpful? Yes
Elisabet R, Atención al cliente at Rialto Hotel, responded to this review

We appreciate your time to write your impressions. We regret not having met your expectations. The wifi should work properly, we will note the appropriate department. Elisabet Robles. Department of Customer Service. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 20, 2015

The hotel is located in a great location, a short 3 min walk to La Rambla. In the 3 nights I spent there's really struggled for a good night sleep. The hotel is situated on a high pedestrian street and the windows must be paper thin as we could hear conversations quite clearly from our bed, and the noise doesn't... More 

Was this review helpful? Yes
Elisabet R, Atención al cliente at Rialto Hotel, responded to this review

Thank you very much for your comments, we apologize for the noise, because of our central location sometimes may be some noise pollution, on future occasions anconsejamos you notify us in advance to offer a quieter interior room, we will use the occasion to ask customers are more respectful of the rest of our guests. Elisabet Robles. Department of Customer... More 

Hotel Review Summarization

What travelers say

  • Great location(9)
  • Very good(5)
  • Gothic quarter(3)
  • Air conditioning(3)
  • Las Ramblas(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Barrio Gotico (Barri Gotic)

Neighborhood Profile
Barrio Gotico (Barri Gotic)
With its iconic, old-Europe streets and alleys, this picturesque neighborhood is the very heart of Barcelona. It blends historic artifacts from its days under Roman dominion up through the Spanish Civil War with a vibrant modern-day culture of artisan shops and authentic culinary experiences. Avid explorers will be thrilled to discover quaint terraces and plazas brought to life by the many small bars and local musicians lasting late into the night. Fashionistas will be drawn to Portal de L’Angel, which is lined with well-known brand names and smaller boutique stands.
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