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Renaissance Barcelona Hotel

#106 of 514 Hotels in Barcelona
Certificate of Excellence
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Pau Claris 122, 08009 Barcelona, Spain (Formerly Diplomatic Hotel Barcelona)
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Renaissance Barcelona Hotel
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802 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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Phoenix, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The last city of a 2 week European visit. Started in Rome, Venice, Nice, and finish in Barcelona. This was a great hotel and location. First of all the staff was very friendly and helpful. The Navigator helped us tremendously as to some of the sites to visit and best method of transportation. I am a Marriott Platinum member and... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 days ago NEW

I'm not going to complain too much. Friendly staff but hotel has issues. Upon arrival toilet was broke , bath tub did not drain well, safe was not working and minor thing but the garbage can in the bathroom had a huge dent in it. Only had to call twice to get the toilet fixed... House cleaning forgot to replace... More 

Was this review helpful? Yes 1
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Doug B, Thank you very much for your recent stay at the Renaissance Barcelona Hotel and for taking the time to post a review on TripAdvisor. Great to hear you enjoyed your recent stay and were especially impressed by the level of service provided by the team but we are of course concerned to read some of your other... More 

Dallas, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When we arrived we were told we would have an hour wait for our room to be ready. Hotel reservations had been made four months in advance.There were several others standing around in the same boat and more that followed. The staff did not care, recommended we buy a drink at the bar why we wait. We opted to wait... More 

Was this review helpful? Yes 1
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on Trip Advisor. We are sorry we could not accommodate you immediately at the time of your arrival, however, our check in time is 3 pm and we always do our utmost to accommodate our guests who have requested an early check in. In regards to your... More 

Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My daugher and I spent a "girls week" in the hotel in late July. The hotel is very close to a metro station (Passeig de Gracia) and several bus stations. If you ride the Aerobus from the airport, you end up at the Placa de Catalunya with is an easy walk (10 min without luggage). You can catch the R2... More 

Was this review helpful? Yes 1
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Valued Guest, Thank you very much for you positive and informative review of the Renaissance Barcelona Hotel. We are delighted that you were happy with your stay in our hotel and that you liked our location, hotel f facilities, rooms and the service we deliver. We hope to have the pleasure of welcoming you back soon, and thank you... More 

Boston, Massachusetts
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Barcelona Renaissance for two nights before departing on a 12 night cruise. We were unfamiliar with the city when we arrived but grew to love the area the hotel was in. We were able to walk to sights such as La Sagrada Familia and also Place de Catalunya where you can catch two different loops of... More 

Was this review helpful? Yes
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Valued Guest, Thank you very much for your positive and informative review of the Renaissance Barcelona Hotel. We are so pleased to read that you enjoyed your stay. We really appreciate all your kind comments regarding our breakfast offering, location and room. Thank you also for providing useful details about the local area to other potential visitors. We look... More 

Atlanta
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed two nights prior to a cruise, much like many other reviewers. The hotel is located a short walk from Las Ramblas and lots of restaurants, yet on a relatively quiet street, so there is not the commotion of the tourist areas. The hotel has a modern feel with a nice lobby, including two complimentary iMacs in the lobby for... More 

Was this review helpful? Yes
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay at the Renaissance Barcelona Hotel with your friends and for reviewing your experience. We are glad that you were generally pleased with the hotel, the service delivered by our hosts and location. With regards to the breakfast offering, we will pass your comments onto our Director of Food and... More 

USA
Level Contributor
103 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a 4 night stay at this hotel. The location is excellent if you want to see the various sites in Barcelona with several restaurants and bars around it. It is a 9 storey building with a deck on the 8th floor. There is no pool on that deck but a bar and nice seating areas. We... More 

Was this review helpful? Yes
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay at the Renaissance Barcelona Hotel and for taking the time to post a review on TripAdvisor. We are delighted to hear that you enjoyed the stunning views over Barcelona from our rooftop terrace, however, please accept our sincere apologies for your check in experience. Thank you for highlighting Sebas... More 

Amsterdam, The Netherlands
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 5 nights at this property. I checked in on a Saturday early morning and even though the room was not ready the receptionist kept my luggage and promised to call once a room would become available. Surprising enough that call came after 15 mn. The room was small(ish) but incredible comfortable and with a touch of modernity... More 

Was this review helpful? Yes
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear André, Thank you very much for choosing to stay at the Renaissance Barcelona Hotel and for taking the time to post a review on TripAdvisor. We are happy to hear you enjoyed your recent stay with us and were especially impressed by our location, rooms and your dining experience in the CUIT Restaurant & Lounge. Our Navigators (concierges) will... More 

Houston, Texas
3 of 5 stars Reviewed 1 week ago

It took us over 2.5 hours to check in - the rooms were not ready, they had a different "grading" system than Expedia (which was not consistent with the same room classifications as Expedia). The staff were more intent on telling us how they classified rooms than helping to resolve the situation. I travel more than 8 days per month... More 

Was this review helpful? Yes
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Mr. Brant, Thank you very much for taking the time to review the Renaissance Barcelona Hotel following your recent stay. We are very sorry to read about your check-in experience, however, we are aware that on arrival, the team did their very best to accommodate your request with a complimentary upgrade to next room category, so we are of... More 

Castle Pines, Colorado
Level Contributor
172 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights before our cruise. We very much enjoyed our stay especially the service provided by the navigators (concierges). It appears the hotel has recently been renovated and our room was spacious and well appointed. Back to the navigators, they arranged for tours, transportation, and restaurants with friendly and informative service. Front desk personnel were equally... More 

Was this review helpful? Yes
Cristina E, PR & Communications Coordinator at Renaissance Barcelona Hotel, responded to this review

Dear Walt & Gwynne, Thank you so much for your informative review of the Renaissance Barcelona Hotel and for awarding us brilliant scores. It is wonderful to hear that you were pleased with our location, rooms, the service we deliver and facilities in general. We hope to see you return to the Renaissance Barcelona Hotel in the near future. Yours... More 

Hotel Review Summarization

What travelers say

  • Great location(9)
  • Very nice(8)
  • Room service(6)
  • Las Ramblas(4)
  • Very clean(4)
  • Very good(3)
  • Really nice(3)
Questions? Get answers from hotel staff and past guests. Ask a question

328 photos of this hotel

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Hotel & grounds (21)
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Staying in Eixample

Neighborhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognizable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognized architects such as Gaudi and Montaner.
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