To be honest after reading some of the reviews I was concerned BUT we needed to stay in the area. The Princess Sofia was full so I booked a room here. I used one of the booking sites so I wasn't expecting a great experience.
The room was excellent. I requested a cot for an infant and it was waiting...
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Rooms are average... internet connection is poor... but service is great and made up for any shortcomings.
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The space of the room is nice. There is no gym and it is expensive to go to the gym they are partnered with. As indicated earlier, you have to pay for the internet. In the rooms, it is so slow you cannot use it. I made them take the prepaid card back. We'll see what happens when I check...
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Dear guest,
By the verb time you use I understand that you are still lodged in the hotel.
Regarding breakfast: we do offer hot plates but they are served under order. We just do not have them in the buffet because we think they are much better cooked on the spot. Please feel free to order them tomorrow if you...
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I stayed in this place for 2 weeks on a business trip and the hotel was chosen mostly due to a convenient location. I was happy with the spacious rooms and great breakfast, but there were a few problems that interfered with my business trip:
- Internet connection was slow or non-existent due to challenges from Telefonica, the service provider;...
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Dear Guest,
I had the opportunity to talk to you when you we re lodged. Again my most sincere apologies for the dissapeared phone. I thought then that what had most probably happened was that it had been thrown to wash by mistake with the bedsheets. Just today, another theft has been recorded. Before your case this had never happened...
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I suppose I should have guessed from the price that the hotel wouldn't be all that good, but sadly I was taken in by the high quality photos. Big was far from beautiful in the case of the AC Victoria Suites. The room was tired and depressing. Plastic and cheap materials everywhere. In the bathroom, numerous signs of wear and...
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Dear Guest,
I do quite agree with you in what you comment about having to pay the wifi service. AC's policy is to give free wifi in the lounge and charge it in the rooms. As you probably have read in previuos comments, this is an issue we have upscaled to our central office in numerous occassions but that for...
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Spacious and comfortable rooms.
Good quality for the price paid.
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Great business hotel in an unusual location for Barcelona, but if its near where you need to be I strongly recommend it. Great rooms and service.
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I enjoyed the stay very much, nicely located just across the Gaudi's Finca Guell house. But,
1. TV was not good display in room 1002. They want to adjust the receiver for next guests,
2. WiFi is not free of charge in the room, free on the lobby floor only.
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Dear Guest,
Thank you for taking the time to put a review about us. I 'm really glad you enjoyed your stay with us. Thank you as well for mentioning the room number where the TV eas not running well. Often when guests mention problems which have to do with maintenance, we have difficulties locating the incident. The TV has...
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We chose this hotel as it was very close to where we needed to go - the location won't be perfect for everyone but it was for us. The bar was great, service excellent and everyone very friendly (and the quality of English spoken was better than we have experienced elsewhere in Spain including Madrid). The rooms were well apportioned...
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Dear Sir,
Thank you so much for taking the time to write a review and specially for sending us an email directly too. Thanks to that we were able to locate the room you were in and fix the air conditiong. I'm sorry it was not working when you were there, I apologise. Should we have known at the time,...
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i was there a few nights in april 2011
it was good refreshing holidays - good cleanliness, good location with a few minutes to metro station Maria Christina L3, close to nou camp (fc barcelona stadium - 10 minutes by foot), but slow internet (about 10 euros by 24h), parking (20 euros by night)
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Dear Guest,
Thank you for taking the time to put a review. I'm really glad you enjoyed your stay with us! The internet signal slows down a little rarely. However, when it happens, Telefonica who is the provider normally responds and restores it quickly. I hope you had the opportunity to tell Front Desk about it so that we had...
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