Our travel agent booked the hotel for $285/ two nights near the airport because she probably made a profit from it but for us it wasn't worth it. We waited 45 minutes for the shuttle to pick us up, but we couldn't figure out why it took so long when the hotel is nearby. The cab to the city from... more

We had a great stay at this hotel. We requested an upper floor--we got the top floor. We requested early check in--no problem. We even requested extra feather pillows--they were there. The bathroom was great--loved the minty shampoo. The room was a nice size and clean--even liked the linoleum floors in the room--hotel room carpeting grosses me out. The bed... more

Had an eight hour layover, booked a "hotel airport" for convenience and a little sleep. Waited 30 minutes for shuttle; told by other shuttle drivers they stop earlier then other shuttles. Had to take a 25 euro taxi to hotel. The location is horrendous; at the intersection of a major airport feeder road and an industrial road; all night long... more

1. Ramon, at the desk, has an attitude, and was incompetent in handling our check-in. 2. There were fires burning near Los Angeles, and I was concerned about our daughter's safety. I asked Ramon if there was a computer I could buy time on, or could use to contact my daughter. Snobbishly I was told the computer was down. When... more

I found the hotel quite lovely. Staff is exceptional and English speaking at the desk which was especially helpful to me as my Spanish is very rusty. The room and bath were great., exceptionally clean. First time I had used room key to activate electrical in my room - quite efficient! Dining room served excellent food (only had one dinner... more

The hotel had a free shuttle from airport so that was nice....the was 6 in our party me and 5 kids 18,13,12,11,9 ,,, we arrived at the hotel early at 9am and they let us check in early...the pool open at 9 so the kids swam for little while, the pool was small but enough for europe... The 21 bus... more

Actually nicer than I expected. Great bathroom with a decent bedroom. We had 3 rooms for our party of 8. We all had morning flights and this was our best option. This hotel is only to be used as an airport pit stop. Enjoyed drinks and tapas in the lounge staffed by a pleasant young women. Used the free computer... more

Just as I am compelled to write a glowing review for another hotel,I am absolutely driven to let everyone know of the poor service standard of this hotel. I arrived with a confirmed reservation on a Sunday night at 930pm with a 7 yr old daughter. The hotel staff had not bothered to look for a fax from the booking... more

Stayed here our last night to be near the airport for morning flight. Beautiful hotel, free wi-fi in lobby with computer and printer to print out boarding pass. Restaurant was excellent. Staff very friendly. Cost very reasonable. Drawback is that while there's an easy free shuttle to take you to and from airport, there is nothing else around for tourists.... more