Thank you to Mr. Sanchez for accommodating all our requests - room with balcony, early check-in, non-smoking floor. Since we also informed him that it was our anniversay, he had a bottle of Cava and chocolate covered pistachios in the room when we arrived - very classy and thoughtful touch. Thank you again.
Wonderful, charming front desk staff - very...
more
Dear Madam/Sir,
Thank you very much for your comments posted, it has been a pleasure for me to make your stay comfortable. I will send your comments to my colleagues too.
Please do not hesitate to contact me again if you finally decide to come back.
Best regards
Jose Mª Sanchez-Harguindey
General Manager