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Mercure Alberta Barcelona

3.0 of 5 Via Augusta N 127, 8006 Barcelona, Spain (Formerly Hotel Alberta Barcelona)
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Mercure Alberta Barcelona
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Mercure Alberta Barcelona
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242 reviews from our community

Traveler rating
    34
    85
    77
    35
    11
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67
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

An excellent hotel. Superbly located. Friendly, efficient staff, fantastic food. Really nice room, well maintained. Only blot was the phone on the roof terrace did not work, which was the means to order drinks there in October. We had a wonderful time there and plan to revisit with our son as soon as possible.

Was this review helpful? Yes
Al Muharraq, Bahrain
Top Contributor
57 reviews 57 reviews
42 hotel reviews
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed 1 week ago

My reservation was canceled for no obvious reasons, I have been traveling through Europe last month, so I booked this hotel in advance about a month earlier, by the time I reached Barcelona I arrived to this hotel and at the front disk and while I was presenting my document, the receptionist tells me that my reservation was cancelled, when... More

Was this review helpful? Yes 2
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us. I want to explain that all the reservations has to be done with a valid credit card details, if not, we can not guarantee the reservation. So when we check your reservation, your credit card was not valid, so we send you an e-mail asking for a new credit card in... More

Espoo, Finland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed three nights with family in family suite. Room worked out good but issue was during our late check in. Receptionist told that we cannot have baby cot as there is nobody else available. He admitted that request shows on reservation but he can't help us. This was bad start for the stay as they could have prepared room anytime... More

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Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us. Sorry for the inconvenience about the baby cot, I will check what happened in order to solve these kind of problems in a future. Hope to see you again with us, to say hello personally. Best regards, More

Israel
Senior Contributor
33 reviews 33 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were surprized to find modern and wide rooms, very clean, nice staff, great bakerys and some nice restaurants around the hotel. Also a small supermarket outside! Close to catalunia and has travel connection like tram and bus. No metro near, but stil comfortable and too high of a price.

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Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us. Just to inform you that we have 2 metro stations just 100 metres from the hotel ( Muntaner station or Plaça Molian station ) and in 5 minutes you are in Plaça Catalunya. Hope to see you soon again. Best regards, More

Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

No no and no. After 6 years in hotel business, I can tell you something. This hotel needs a total renovation, needs to change the personal, and provide more services. Handicaps: no internet corner / printer for the guests, unclean, unmotivated personal, no shaving kit, no umbrella. And an upgrade to an ugly partly renovated room (not privilige) costs 50€???... More

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Joan P, Director General at Mercure Alberta Barcelona, responded to this review

First of all I want to say thanks for writting some words about your stay with us. As you say, this is the old NH Condor, now Mercure Alberta from 1 year ago. We are redecorating all the hotel, but for the moment we only have a part of it finished. If you think our personal at reception was no... More

CAIRO
Top Contributor
112 reviews 112 reviews
35 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have mixed feeling about this hotel. But here are my views: 1- About 5 Minutes away from city center by car depending on the traffic conditions. Taxi costs about 6 Euros. 2- Front desk staff are courteous and very helpful. Fast check in without any issues. 3- Thank God I booked a suite, I cannot imagine how the rooms... More

Was this review helpful? Yes 1
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

It is a pleasure for us, that you write some words about your stay with us. We inform you that we are redecorating all the rooms, but for the moment, we only have part of it. Hope you can visit us again and book for a superior room, as they are finished. Thanks for all again. Yours sincerelly, More

Venice, Italy
Top Contributor
107 reviews 107 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 16, 2014

Reviews on this Hotel, tends to be a little bit to much positive. The hotel is located outside the city center (and it is quite far to be reached by feet) but it is quite near 2 metro stations. Accor it is one of my favourite choice but, in this case it heavily fail. It's true that Mercure normally express... More

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Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your opinion about your stay with us. As you say, we are not in the city center, but with metro in 5 minutes you are in Plaça Catalunya, and by foot in 30 minutes you reach the center. About the amenities, we put normally for the occupancy of the room, but always you can ask at the reception... More

Bournemouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 27, 2014

Overall an excellent hotel for our stay in Barcelona. Like many people have said the location is good and has two metro stops equidistant from each other (both on the same line). However we chose to walk to Fontana metro stop on the Green line quite a lot since it provides more access to Barcelona as a whole. Also due... More

Was this review helpful? Yes 2
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us. We always try do to our best for our guests. Hope to see you soon at Mercure Alberta in your next stop at the city. Best regards, More

Hoofddorp, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 26, 2014

We visited Mercure Alberta in Barcelona with our family. We had 2 rooms during our stay here. Since we arrived very early in the morning our rooms were not yet available but the receptionist was so kind to store our luggage and provided us with a map and very detailed information about the metrolines in Barcelona. When we came back... More

Was this review helpful? Yes
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your opinion about your stay with us. As you say, we are redecorating all the hotel, and we still have a part that it is not done. Hope we can finish early in a future. About the Accor/Mercure brand, we entered with them only a year ago, so we still have things to do, opinions like yours, helps... More

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Additional Information about Mercure Alberta Barcelona

Address: Via Augusta N 127, 8006 Barcelona, Spain (Formerly Hotel Alberta Barcelona)
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Alberta Barcelona 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Nh Condor Hotel Barcelona
Nh Condor Barcelona
Nh Hotels Barcelona
Mercure Alberta Barcelona Catalonia

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