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Mercure Alberta Barcelona

Via Augusta N 127, 08006 Barcelona, Spain (Formerly Hotel Alberta Barcelona)
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1 room 1 adult
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Mercure Alberta Barcelona
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457 Reviews from our TripAdvisor Community

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New York
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location, but lacking in cleanliness. Room felt old and a little dirty. Street side was noisy and window didn't shut completely. Front desk staff was very friendly and helpful which made the experience better.

Helpful?
Thank Margaret L
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your opinion. We are working on the renovation of all the areas of the hotel, so maybe there is a bit of dust in general, due to works. I have to say sorry if you find the hotel not as clean as it has to be. We try to clean as much as we can, but sometimes is... More 

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Even with the builders working on an upgrade it was quiet and the room was clean. The Staff were very helpful especially Luis who rang our next hotel in Elviria to get direction and train times as we were travelling by public transport.

Review collected in partnership with Accorhotels.com

Helpful?
Thank caw98
Joan P, General Manager at Mercure Alberta Barcelona, responded to this review

Thanks for your words. It is a pleasure to know that everything was OK during your stay with us. Hope you can visit us again. Best regards, More 

Bochum
Level Contributor
123 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed December 25, 2015 via mobile

When we checked in the receptionist struggled a little bit to find a good room for me but then I got one of the renovated. We also saw the old rooms and they are kind of worn but charming. The hotel offers a simple thing: sleep only. You can have breakfast in the morning if you pay for. There is... More 

Helpful?
Thank tkwetina
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your opinion about your stay with us. As you say, for the moment we have some rooms with new decoration as we are working on the whole renovation. Hope you can visit us again to see the works finished. Best regards, More 

Niš
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Good location, 2 min walk to metro station. Close to any attraction in Barcelona. Good, clean rooms, great breakfeast. Only thing I don't liked is a size of a bad - it is too short. I am regular size man(1.80m) and I barrly fit in it. I am happy that I find hotel receptionist who speak my language(serbian). It is... More 

Helpful?
2 Thank Lineprevoz
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us. We are working on the renovation of all the hotel, and of course we will change all the beds, so I hope, next time you visit us, that problem will be solved. Best regards from Mercure Alberta. More 

Dubai
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 27, 2015

Arrived on a Sunday and it was a little cold welcome. Room was small but it was spotless and the view was great from my huge terrace on the 6th floor however the terrace is totally empty not even a small chair to enjoy the view Free WIFI which was very positive point Negative. The phone was not working properly... More 

Helpful?
Thank Traveler040809
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay. Sorry for the inconvenience of the phone. We have checked and changed into another one. About the adapter, we have some at the reception, but all were given to the guests so we will buy some more to solve that problem for the future. Thanks again and hope to see you again. Best... More 

Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 16, 2015 via mobile

The staff appear disinterested in providing a service that you would expect from a Mercure Hotel, a note to staff... if you can't provide a hospitable service then you shouldn't be in the hospitality business. We usually stay in IBIS Hotels, and were expecting a higher quality of service and comfort, more in line with the cost we paid for... More 

Helpful?
Thank Katrina N
Joan P, General Manager at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay at Mecure Alberta. It helps to improve every day. We inform you that we started a whole renovation of the hotel, so I hope you can visit us in a future and change your experience about your stay last time. Hope to see you soon. Best regards, More 

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