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Mercure Alberta Barcelona

3.0 of 5
Via Augusta N 127, 8006 Barcelona, Spain (Formerly Hotel Alberta Barcelona)
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Mercure Alberta Barcelona
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Mercure Alberta Barcelona
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305 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Paris, France
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

We spent 2 nights in Barcelona for business. The hotel is well located in the "zona alta". Rooms of higher standard are very nice, but not big. The staff was friendly and helpful. Not much special in the hotel though.

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Our stay at the Hotel Alberta was fine. It was the kind of place that serves it purpose. We were travelling with a large group and the staff were able to cater to most of our needs. The hotel's wifi is terrible. It takes ages to get on to it and it is extremely slow. The rooms are tiny and... More 

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Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your opinion. We are redecorating all the hotel, but for the moment, we only have finished the lobby area, our bar La Florentina and some rooms, but we still have some rooms not finished. Hope to see you soon to check the renovations works finished. Best regards from Barcelona. More 

Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I deeply regret to choose this hotel,now I 'm siting in this hotel room to write this,such a bad one I've ever stayed.It ruined my trip here. First,they canceled my first booking without informing me,the reception man said they have emailed me which I swear they didn't.And I said I don't get their email. He just gave me a "whatever"face.Ok,then... More 

Was this review helpful? Yes 3
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Hello from Mercure Alberta, I'm really sorry to read your opinion about your stay with us, I will check what happend about your reservation cancellation as it is not usual if there is nothing wrong with the credit card guarantee..... We are working to renovate all the hotel, but for the moment we only have a part of it finished.... More 

Broadway, United Kingdom
Top Contributor
67 reviews 67 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 7, 2015

Not the best Mercure we've been to, but satisfactory. Located a bit far out for a pleasant walk into the centre, especially the port area. Perhaps a little on the tired side and could do with some TLC. Breakfast was moderate.

Was this review helpful? Yes 2
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

We appreciate your comments about your stay with us. As you say, if you want to go walking to the port, we are a bit far from it ( 45 minutes walking ), so the best way is the metro line L3 from Fontana station directly to Drassanes station ( 15 minutes ). Plaza Catalunya is nearer for a walking... More 

Hove, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 6, 2015

Breakfast was a particular highlight of this hotel - they offered cooked and continental which was a bonus and it was all really yummy! The free WiFi was good - I have seen that some reviews that have mentioned that the connectivity wasn't great but I didn't experience any difficulty during my stay in any part of the hotel. The... More 

Was this review helpful? Yes 1
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us at Mercure Alberta. A pleasure that our breakfast was good enough for you. Our employers, always try to do the best for our guests, so it is great to read your review. Hope to see you soon again at Alberta. Best regards from Barcelona. More 

Sao Paulo, Brazil
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

The hotel is really good. Had a good location and it was clean. We were able to reach the main city places really quick. The only problem is the internet that is really bad!!! Don't use this hotel if you need internet.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Joan P, Director General at Mercure Alberta Barcelona, responded to this review
Google Translation

Muchas gracias por sus comentarios. Referente al problema que nos comenta de internet, no solemos tener quejas de los clientes... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 19, 2015

We've stayed in Barcelona lots of times, so we have some knowledge of the kinds of hotels available. Hotel Alberta is one of the good ones, that we would happily stay at again. The location is very good, for public transport and walking to some of the sights. Very near by is a metro (underground rail network) station - Sant... More 

Was this review helpful? Yes 1
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us at Mercure Alberta. It is very pleasant that your stay was great and you feel good with us. We always try to do our best for our guests. Hope to see you again in your next stop at Barcelona. Best regards. More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 17, 2014

stayed here booked with avios points so didn't pay any cash down stairs reception very clean, boutique style etc room, average to room average everything. good location just a stones throw from downtown. its not a mercure yet, even if they have been brought out. didn't eat or pay for breakfast in the hotel, so many better choices outside

Was this review helpful? Yes 1
Joan P, Director General at Mercure Alberta Barcelona, responded to this review

Thanks for your words about your stay with us. We have the posibility of buffett breakfast upstairs, or normal breakfast at the Florentina, downstairs, where you can order what you want, and pay just for what you eat. Otherwise, as you say, there are some more cafeterias outisde, near the hotel, as the guest prefer. Hope to welcome you again... More 

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