We found this hotel on the internet because of its location. It was expensive (225 euros a night), but worth it given it is only one block off the main shopping area and Gaudy house. The hotel rooms were typical smaller European rooms. The hotel decor is very trendy and somewhat odd. We ate the breakfast buffet which was extremely...
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Dear Sir,
First of all I want to thank you for choosing the Claris Hotel to be accomodated in Barcelona and I higly regret that our urban gymm haven't reached your expectations.
Regarding to the breakfast rate let me inform you that it was probably a misunderstanding but rest assure that our reception staff offered you this special promo upon...
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We took the train down from Paris and arrived late in the night and the city was quiet and warm and the cabbie drove us a dozen blocks out of the way in order to charge more, but when we arrived at the hotel we were renewed. When in Europe you grow accustomed to small 400 hundred dollar a night...
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Barcelona struck me from a hotel perspective as a typical European very-touristed city - hotels were generally very expensive and delivery pretty mediocre. Kind of like they know you're going to come anyway. This hotel was a good choice. Nice position, fair size room (although the split level room is great from an overall size point of view, it's a...
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Distinguished Guest,
Thank you very much for your comments and we are very happy to know that you enjoyed your stay in our beautiful hotel and lovely city.
Let me inform you that we have different type of rooms and we will be delighted to welcome you again at the Claris and have the possibility of offering you any other...
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Stayed here in March for my Husbands Birthday. We got a room upgrade & a bottle of wine Excellent tutch. Really good location, all the staff were very helpful, loved the roof terrice. A little on the expensive side but you get what you pay for. The food was wonderful. So l would recommend this hotel if you want to...
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Dear Guest,
Thank you very much for choosing the Claris for your stay in Barcelona.
We feel very happy that you enjoyed very much not only our hotel facilities (room, terrace, restaurant..) but also our service, nice treatment from our staff and the courtesies delivered to you.
It is very important for us to have the feedback of the clients...
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we went during April 2012 and it was under construction. The room was fine - and the pool looked fun but it was too cold to swim. If you are looking for a good gym- this is not the best choice.
Dear Guest,
First of all I would like to introduce myself as the General Manager of the Claris Hotel and having read your message please allow me to inform you that during your stay we unfortunately had an electrical problem in some areas of the hotel and due to this emergency we had eventually to act and solve the technical...
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What a disappointment. Except for the wonderful art on the reservation/concierge floor the hotel was a complete disappointment. The up-graded room was tiny. Everything that could go wrong with the plumbing did go wrong. The repair people of the hotel staff were in our room over and over. In a hotel of this "quality" I expect them to get it...
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I stayed here with a group of friends we were so impressed by the hotel for the price we paid it was 5* and was excellent quality and service as well as a great location - can't recommend enough would stay again!
Dear Guests,
I want to express my gratittude for your kind words since it's important for us to know your feedback and we celebrate that you liked the hotel and enjoyed your stay with us.
Thank you very much and best regards,
Jose Luis Fernandez
General Manager
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Don't book with this hotel: the people here are not trying hard at all it seems, just turning up, doing the minimum, and taking your money. The hotel is down at heel: it could do with a make over as paint was chipped and water stains from broken plumbing on the bathroom ceiling. The pool was nice to swim in...
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Dear Guest,
Thank you very much for your comments that are very important for us to receive all of them.
On the other hand, let me inform you that we are just finalizing several modernization projects and new design in the whole hotel and we can assure you that if next time you come to visit us you will find...
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A bargain in Barcelona [for this quality of a hotel]. Everything from the water features to the rooftop pool and La Terreza. Highly recommend for short stay in Barcelona.
Distinguished client,
I want to thank you very much for your positive message that encourages us to keep working hard to make our guest stays the most enjoyable.
Do not hesitate to contact me next time you will come to Barcelona and I'll be delighted to welcome you personnally.
Sincerely,
Jose Luis Fernandez
General Manager
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I recently stayed at the Claris on a business trip to Barcelona and I found it a very charming place: the staff were friendly and professional, and the 2 main things I liked were the completely unexpected Egyptian Museum on the mezzanine floor - you feel as though you´ve had time for a little culture even if you´re on a...
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Dear Guest,
It is fantastic to know that your love for the Egyptian culture has captived you as it did with us.
One of the DerbyHotels priority is to provide the needs of leisure, comfortability and culture of all of our clients.
I want to thank you for your feedback and we will continue working to mantein our exclusive facilities...
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