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Hotel Colonial Barcelona

Via Laietana, 3, 08003 Barcelona, Spain
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Hotel Colonial Barcelona
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Hotel Colonial Barcelona
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394 reviews from our community

Traveler rating
    100
    169
    84
    23
    18
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57
206
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

excellent location ,very clean and good service , near to the goutic place and to the rambles boulevard , near to the port and to the tourist bus that can take to a tour around the city , the metro is a ten minutes walk ,

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Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

We very much appreciate your comments, we are happy to be able to host them on our hotel in the future. Elisabet Robles. Department of customer service. More 

Tel Aviv District, Israel
1 review
5 of 5 stars Reviewed 1 week ago

Very nice & Helpful Front desk people/service Great Location, close to almost everything in Barcelona Nice rooms, Air condition Free WiFi that works great ! Close to the Center and to everything Will love to return

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Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

We very much appreciate your comments, we are happy to be able to host them on our hotel in the future. Elisabet Robles. Department of customer Service. More 

Glastonbury, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is great - five minutes from the waterfront, five minutes from the cathedral and ten from the Picasso museum and Plaza Catalunya. Hotel itself is very average, with uninspiring decor and a creaky bed. Rooms are very small - rooms in a UK Premier Inn are bigger - the view was terrible (out of my window I could... More 

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Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Thanks for your comments, help us improve. I regret not having fulfilled their expectations. We will send your complaint to the corresponding Department. Best regards, Elisabet Robles. Department of customer Service. More 

Bournemouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Having read previous reports I specifically asked for a quieter room not near the road. The room allocated was on the third floor facing the road with incessant noise. They were unable to change the room that day but did the following day. The breakfasts were adequate, the reception staff pleasant .Not Cheap

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Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Thanks for your time to write their impressions. Sorry to not have been able to give room you wanted the first day, by problems of occupation was impossible, but I see that from reception the next day they solved her problem. Best Regards, Elisabet Robles. Department of customer Service. More 

Southend-on-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

we stayed april the 30th to 4th may and was very pleased with the room "609" and service/staff very friendly. little pricey in the bar but its abit of a posh hotel so.. no restarant in the hotel ! great location 10/20 mins walk from most sites and beach. we didnt even use any transport to get around we was... More 

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Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Thanks for your comments, glad to know that he liked to stay at our hotel, so we are happy to be able to welcome you in our hotel in Barcelona. Elisabet Robles. Departament of Customer Service. More 

Las Vegas, Nevada, United States
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a fine hotel. Nothing to brag or rave about but the staff was friendly and the room was clean. It is right next to the cathedral which buts you in the heart of la rhambala and the gothic area. Perfect location to enjoy a great city.

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Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Thanks for your comments, we hope to be able to accommodate you in our hotel in Barcelona. Elisabet Robles. Department of customer service. More 

Barcelona, Spain
1 review
1 of 5 stars Reviewed 3 weeks ago

This is a terrible hotel which does not deserve its supposed four stars. On arrival we were told the hotel did not have our reservation. We were made to wait half an hour late at night while the hotel spoke to laterooms.com. The receptionist did not acknowledge us during this call and simply ignored us. He made us wait until... More 

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ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review
Google Translation

Apreciada Joanna, Primero de todo le damos las gracias por expresar su opinión en este medio. Lamentamos los inconvenientes que... More 

Kilmarnock, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2015

excellent location, comfortable hotel, modern rooms, helpful desk staff, we stayed as a family of 3 from 3rd april to 6th. had room 415 which was round the side, very quiet, continental breakfast was ok, plenty of choice, we had breakfast then headed out for the day after the guys at front desk gave us all the information we asked... More 

Was this review helpful? Yes 1
ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elia Buen Customer Service More 

Berlin, Germany
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 10, 2015

There are some good points to add first: the location in the city is amazing and the furniture of the rooms is nice. However, here is the deal: A lot of rooms don't have a real window but a small lookout into a very narrow light channel in the center of the building. So it is very dark in the... More 

Was this review helpful? Yes 1
ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Verwood, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 4, 2015

Good location very close to the old town. However, the hotel doesn't have its own restaurant, which is an irritant after a long day. The room was also below par, rather noisy both from neighbours and the metro trains running underneath, as well as being rather dark and gloomy, with an unattractive view.

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ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review

Dear Mr. Jacob First of all, we give thanks for expressing your opinion in this medium. We regret that the hotel was not to your expectations. The hotel has no restaurant but due to its central location is surrounded by a wide range of restaurants. We take note of your comments to improve. Best regards Elia Buen Costumer service More 

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