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Hotel Colonial Barcelona

Via Laietana, 3, 08003 Barcelona, Spain
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Hotel Colonial Barcelona
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Hotel Colonial Barcelona
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381 reviews from our community

Traveler rating
    96
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    82
    22
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kilmarnock, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

excellent location, comfortable hotel, modern rooms, helpful desk staff, we stayed as a family of 3 from 3rd april to 6th. had room 415 which was round the side, very quiet, continental breakfast was ok, plenty of choice, we had breakfast then headed out for the day after the guys at front desk gave us all the information we asked... More 

Was this review helpful? Yes 1
ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elia Buen Customer Service More 

Berlin, Germany
1 review
2 of 5 stars Reviewed 2 weeks ago

There are some good points to add first: the location in the city is amazing and the furniture of the rooms is nice. However, here is the deal: A lot of rooms don't have a real window but a small lookout into a very narrow light channel in the center of the building. So it is very dark in the... More 

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ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Verwood, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location very close to the old town. However, the hotel doesn't have its own restaurant, which is an irritant after a long day. The room was also below par, rather noisy both from neighbours and the metro trains running underneath, as well as being rather dark and gloomy, with an unattractive view.

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ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review

Dear Mr. Jacob First of all, we give thanks for expressing your opinion in this medium. We regret that the hotel was not to your expectations. The hotel has no restaurant but due to its central location is surrounded by a wide range of restaurants. We take note of your comments to improve. Best regards Elia Buen Costumer service More 

cheshire
Top Contributor
54 reviews 54 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights on a recent trip to Barcelona and had a top floor room with outside terrace. Hotel generally clean (although a couple of clothing items from the previous guest were still in part of the wardrobe when we arrived!). Staff friendly and helpful and great location, handy for Ramblas, Port Vell, Gothic quarter, parks and... More 

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ELIA B, Director de Relaciones con Clientes at Hotel Colonial Barcelona, responded to this review

Dear customer, First of all, we give thanks for expressing your opinion in this medium. We are happy because the stay at our hotel fell short of your expectations. The hotel is located in one of the most central areas of the city and sometimes has the acoustic disadvantage of the city. The windows are sound-proofed but sometimes is not... More 

Canberra, Australia
Top Contributor
100 reviews 100 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights in a twin room on 4th floor. Previous to stay I emailed the hotel, the email address pinged back so emailed head office and asked them to pass my message on. It wasn't done which was disappointing. We booked through the website and got a good rate which included breakfast. I would not recommend paying for... More 

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Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

We very much appreciate your comments, they help us to improve. We apologize for any inconvenience caused, pass note of your suggestions to the appropriate Department. We hope to be able to accommodate you in our hotel in the future. Elisabet Robles. Department of customer service. More 

Eilat, Israel
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

It is not recommended to put bags in the luggage storage room . Hotel employee will enter and take all the cash he finds ! I took 400 euros cash I thought to look out of that room . Only employees of the hotel have access to a luggage storage room . Sure that's what happened . I have no... More 

Was this review helpful? Yes 2
Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

First of all apologize you for the inconvenience caused. Our staff advises customers that can leave the suitcases in slogan but that they are not responsible for valuables. For these objects, safe in reception, where insurance is responsible if there is a problem we have. We are fully confident in our staff and it always acts in the best way.... More 

Doncaster
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed March 22, 2015

The BCN Colonial is in an excellent location in between the Gothic quarter and El Born. It is in very easy walking distance to La Rambla, Plaza Catalunya, the Port Area, Beach etc and metres from a metro station. Having seen the reviews and room hints/tips we emailed the hotel the week before to request a 6th floor room with... More 

Was this review helpful? Yes 2
Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Thank you very much for your comments, we are happy to be able to accommodate you in our hotel in the future. Elisabet Robles. Department of customer service. More 

ISRAEL
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 21, 2015

The Colonial hotel is located at very good location if you are comming to Barcelona for summer vacation. The hotel is located on a main street that separing the Gothic and Born quarters.. The staff at the reception was friendly and the brakfest was fair, not more then that. WIFI is free with a code you have to ask for... More 

Was this review helpful? Yes
Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Dear Sir, Thank you very much for your comments, we are happy to be able to accommodate you in our hotel in the future. Best Regards, Elisabet Robles. Department of customer service. More 

Suffolk
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 18, 2015

Booked for a couple of nights, perfect for exploring the Gothic Quarter as it's right behind the hotel. Our room was very clean, nicely decorated and had an immaculate bathroom. As other reviewers have stated there is no kettle so we brought our own for that all important brew. There is a fridge for anything you buy. The staff were... More 

Was this review helpful? Yes 1
Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Dear customer, Thank you very much for your comments, we are happy to be able to accommodate you in our hotel in the future. Best Regards, Elisabet Robles. Department of customer service. More 

Batley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

Brilliant hotel right in the middle of Barcelona easy access to everything Barcelona has to offer. Stayed here in December brilliant Christmas market on the doorstep. Able to relax in hotel bedroom, balcony windows open, listening to beautiful Christmas Carols sung in front of Gothic Cathedral.

Was this review helpful? Yes 2
Elisabet R, Atención al Cliente at Hotel Colonial Barcelona, responded to this review

Thank you very much for their comments, as well as the time used to write their impressions. We are happy to be able to host them on our hotel in the future. Best Regards, Elisabet Robles. Department of customer service. More 

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Barrio Gotico (Barri Gotic)
With its iconic, old-Europe streets and alleys, this picturesque neighborhood is the very heart of Barcelona. It blends historic artifacts from its days under Roman dominion up through the Spanish Civil War with a vibrant modern-day culture of artisan shops and authentic culinary experiences. Avid explorers will be thrilled to discover quaint terraces and plazas brought to life by the many small bars and local musicians lasting late into the night. Fashionistas will be drawn to Portal de L’Angel, which is lined with well-known brand names and smaller boutique stands.
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