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Mandarin Oriental, Barcelona

#25 of 514 Hotels in Barcelona
Certificate of Excellence
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Passeig de Gracia, 38-40 | Mandarin Oriental, Barcelona, 08007 Barcelona, Spain
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Mandarin Oriental, Barcelona
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Mandarin Oriental, Barcelona
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659 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Los Angeles, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This stay was definitely not consistent with the MO brand which is typically 5 star. Great location but with a difficult front access. We rejected the first room which was small and had a view of poor housing. Accepted an "ungrade" for negotiated add on cost with A/C that never worked and a very poor layout. We got a partial... More 

Was this review helpful? Yes 1
Paris, France
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice stay, great location, tasty breakfast. I loved the iberico ham face to face cutting :) The staff is kind and very helpful. One detail : I found it weird to charge 18 EUR for 24 hours of Internet connection.

Review collected in partnership with this hotel

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited here recently and it is without a doubt one of the best hotels we have stayed in. The staff are 100% professional, the room was incredible.We extended our stay to 10 days because we loved the hotel so much. The whole hotel is beautifully designed and appointed. They thought of everything. Its in a great location, very handy... More 

Was this review helpful? Yes 1
Moscow
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel with the best location in Barcelona and high level of service. Very good rooms especially in new building. Fantastic bar and restaurants. And off course the garden where you can relax after busy day in noisy town

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MandarinOrientalBCN, Director General at Mandarin Oriental, Barcelona, responded to this review

Dear Mavistrip, Thank you for sharing your kind comments and opinion. We are delighted to hear that you enjoyed our rooms and facilities and look forward to welcoming you back to our beautiful Hotel and vibrant city. Yours sincerely, Greg Liddell General Manager More 

San Anselmo, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location. The service is outstanding. I usually prefer "old world" style luxury but this modern hotel changed my mind. It was the people more than anything else although my room was lovely too. It overlooked the garden, was quiet except for the happy sounds of children coming from the school playground next door.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MandarinOrientalBCN, Director General at Mandarin Oriental, Barcelona, responded to this review

Dear marianneg490, Thank you for your generous comments and feedback. We are delighted to have won a new Fan. I look forward to welcoming you back to Mandarin Oriental, Barcelona! Yours sincerely, Greg Liddell General Manager More 

UK
Top Contributor
120 reviews 120 reviews
75 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed 1 week ago

I was staying locally for a conference and typically it was good standard business hotel but they couldn't go to MO for 50 people. However I thought I'd come back to Barcelona for city break, so I thought I'd check out the MO as I've stayed at others and thought if I came back I would stay there for a... More 

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MandarinOrientalBCN, Director General at Mandarin Oriental, Barcelona, responded to this review

Dear RJB1000, I would like to thank you for sharing your comments and opinion, following you recent experience in our Hotel. I regret to learn of your breakfast, which was clearly not to the standard we strive to attain daily, for this we apologise. Your comments are well noted. If you wish to allow us another opportunity, we will be... More 

Thousand Oaks, California
Top Contributor
108 reviews 108 reviews
52 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i stayed at the mandarin oriental in barclona last week. it is in a fantastic location...right out the door and you're on a fantastic shopping street....the hotel is very nice, modern and very clean. the staff was very friendly and nice. the food at the hotel was very good....the only negative i have about the hotel was the size of... More 

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MandarinOrientalBCN, Director General at Mandarin Oriental, Barcelona, responded to this review

Dear jolynm, Thank you so much for sharing your comments regarding your stay with us on Trip Advisor. We are delighted to know that you enjoyed our prime location at the very center of the most exclusive shopping district and that you also enjoyed the contemporary design of Mandarin Oriental, Barcelona. We appreciate your comments regarding the lighting in the... More 

Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

first the staff is first class. No two ways about it helpful attentive the works Location is the best..... Rooms are very avantgarde not very functional. Small bathrooms and small beds SO WHY THE. LESS THAN FIVE Stars? Well the extensions on the phone dial the wrong place all the time. You try the spa you get housekeeping you dial... More 

Was this review helpful? Yes 2
MandarinOrientalBCN, Director General at Mandarin Oriental, Barcelona, responded to this review

Dear sergio z, I would like to thank you for sharing your feedback with regards to your recent stay at Mandarin Oriental, Barcelona. And I would like to particularly thank you for sharing your kind words in relation to our colleagues. We have taken good note of the shortcomings experienced and would like to apologise for the inconveniences experienced. Rest... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and i recently stayed for our honeymoon for 6 nights and the staff was just amazing. The restaurant service, the Spa, the concierge, bellmen, etc. were all the nicest people who provided impeccable service. This was one of the best luxury hotel experiences. We especially appreciated the help from the concierge desk in suggesting some great restaurants. Specifically,... More 

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Paris, France
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is what luxury is. The staff is so professional and well-trained yet personable, that I feel like I've known them forever: Johannes who checked us in, Javier in Terrat, Albert in the concierge, Alex who helped us find taxis, Rafael in Banker's Bar, Udine by the elevator, to name a few. Nothing is too much of a trouble here:... More 

Was this review helpful? Yes 1
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Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognizable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognized architects such as Gaudi and Montaner.
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