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Mandarin Oriental, Barcelona

5.0 of 5 Passeig de Gracia, 38-40, 08007 Barcelona, Spain
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#25 of 516 Hotels in Barcelona
529 Reviews 4.5 of 5 stars
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Mandarin Oriental, Barcelona
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Mandarin Oriental, Barcelona
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529 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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jackson, wy
Top Contributor
66 reviews 66 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived from the airport at 1:00 AM and as we came upon the hotel saw that there was construction on the sidewalk and the street and that we could not be dropped at the door. We were concerned that we might be disappointed. We shouldn't have been at all concerned. The driver had called to say we were arriving... More

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Boca Raton, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is first class all the way. TAP Air Portugal lost my luggage. The concierge was just as upset as I was. They made a million calls to help me locate it. They were helpful with reservations and were the highlight of the hotel. The rooms were spacious, clean and extremely comfortable. This hotel is a must in Barcelona...

Was this review helpful? Yes 1
MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear guest, Thank you for your very kind comments and for your kind words towards our concierges. We hope to see you soon again at the Mandarin Oriental, Barcelona! Very sincerely, Gérard Sintès General Manager More

minneapolis
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

This wildly over priced hotel is a refurbished bank building. Unfortunately it still does not cities purpose. The rooms are woefully inadequate. For example my terrace was used as an ashtray for the rooms above. They forgot to dry the table and chairs after rain. It was very noisy. The concierge varied between unhelpful and inaccurate information. But the worst... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Such a lovely weekend at the mandarin oriental. Amazing service. The kind of service where as well as being friendly and unfailingly helpful the staff remember your breakfast drinks order each day and ask if you'd like the same again, or offer to find you a different flavour of jam just in case the four on offer already aren't quite... More

Was this review helpful? Yes 1
MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear guest, Thank you for your very kind comments. We are delighted to hear you enjoyed your stay with us and hope to see you soon again at the Mandarin Oriental, Barcelona! Very sincerely, Gérard Sintès General Manager More

2 reviews
5 of 5 stars Reviewed 1 week ago

We spent a wonderful three nights in the newly opened wing of this stunning hotel – perfectly located on the Passeig de Gracia. Impeccable service by smiling, courteous and helpful staff – with great dining recommendations from their Concierge. Loved the roof top terrace, enjoyed great pre dinner drinks at Mimosa and Bankers Bar, as well as a wonderful breakfast... More

Was this review helpful? Yes
MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear Guest, Thank you for your very kind comments. We hope to see you again soon! Very sincerely, Gérard Sintès General Manager More

Fort Lauderdale, Florida
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is a great hotel. modern. staff very good. room nice but bad lightning in bathroom and room. rugs in the hotel are terrible, full of stains everywhere. outside our suite looks like a body was there, and badly cleaned up. good breakfast. roof top has potential but the hedge was to tall couldn't see the view.

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MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear Guest, Thank you for sharing your comments. We will certainly have a look at these issues. Do come back for our new offer in Banker´s Bar starting next October 1st! Very sincerely, Gérard Sintès General Manager More

Manchester, England, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I visited this hotel as part of our holiday in Spain. The rooms were confortable, perhaps a little on the small side but we were aware we were staying in a city so it really didnt bother us. The staff were all very helpful and the design of the building is very modern. We would return again... More

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MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear guest We hope to see you soon again in Barcelona! Very sincerely, Gérard Sintès General Manager More

washington
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well located. Excellent help, service staff is very well trained and very professional. Breakfast buffet is very nice and in a relaxing setting. But why do they pump that perfume smell in the lobby and in the hallways. Some might like it but we had to breath by mouth to avoid the odor which make us feel sick. The... More

Was this review helpful? Yes 1
MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear guest, Thank you for your kind comments on our team. Our signature aroma is called “Amber”; we will possibly regulate them on a lower-frequency. Next time you plan coming to Barcelona, let me know and w will make up to you with a bigger room, occupancy permitting! Very sincerely, Gérard Sintès General Manager More

Houston, TX
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Mandarin Oriental Barcelona is perfection. From the location to the beautiful rooms and roof top pool/gardens, this hotel is a must. Ask for a room in the new section if possible. The service was always top-notch, and they did little things to make your stay more enjoyable-- welcome chocolates, ambient turndown service, champagne for our anniversary! It was a... More

Was this review helpful? Yes 1
MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear guest, Thank you for your very kind comments. We are delighted to hear you enjoyed your stay with us and hope to see you soon again at the Mandarin Oriental, Barcelona! Very sincerely, Gérard Sintès General Manager More

New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I could almost rate this hotel an excellent for the staff which is about the best in the world. However, the lobby is exacty what you would see in a budget hotel in terms of size and style. Plus it is hard to get away from the advertising and even the Mandarin Oriental gets into the act by projecting a... More

Was this review helpful? Yes 2
MandarinOrientalBCN, General Manager at Mandarin Oriental, Barcelona, responded to this review

Dear guest, Thank you for your kind comments towards our service and team. We will definitely reduce the aroma dispenser! The lobby video is all about our Spa which I hope you will try next time you are with us, which hopefully will be soon! Very sincerely, Gérard Sintès General Manager More

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Additional Information about Mandarin Oriental, Barcelona

Address: Passeig de Gracia, 38-40, 08007 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Barcelona 5*
Number of rooms: 120
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Also Known As:
Mandarin Oriental, Barcelona Hotel Barcelona
Mandarin Oriental, Barcelona Catalonia

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