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Hotel SB Diagonal Zero Barcelona

Placa Llevant s/n | Forum Barcelona, 08019 Barcelona, Spain
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Hotel SB Diagonal Zero Barcelona
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Hotel SB Diagonal Zero Barcelona
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1,392 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel SB Diagonal Zero Barcelona
See the most recent reviews
Istanbul, Turkey
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I read about the very bad customer service before coming to the hotel and it is so true. No body is helping you when you have a problem. They pretend like they listen but nobody cares. I am very disappointed about the service and I will never come back to this hotel ever again.

Was this review helpful? Yes
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, Thank you for write your opinion about our hotel. Despite not being a positive comment thank you to share it with us because this way we can continue to improve our services. Greatly regret that our staff has not fulfilled since our goal is to provide good service to our customers We feel deeply that this time our... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

OK I will start with the positives Location -Very easy access to the hotel Take Train from Airport get off at Catalunya and take metro straight to Forum station 5 min walk to Hotel or Take Metro to Glories take Tram to hotel ( tram drops you off right on the doorstep of the hotel) taxi from town is about... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located a fair way from the city centre, but right on the metro line which took about 20 mins to get to diagonal. Really new hotel with a rooftop pool and downstairs terrace. Staff all spoke excellent English and were very helpful. From the airport we had a very quick 35 euro taxi ride. Modern rooms and facilities. Great shopping... More 

Was this review helpful? Yes
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear Stan, We appreciate the time spent to write your review of our hotel, I am sure that his opinion will be useful for other travelers who are planning to visit Barcelona. Hope to receive soon. Best regards, More 

westfield, nj
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed for business, at a conference at the convention center. It is a reasonably nice European hotel near the convention center. It is about a block or so from the nearest metro stop. Breakfast buffet was fine, with a running chocolate fountain and churros etc for it. They have a swimming pool on the 17th floor which I did not... More 

Was this review helpful? Yes
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel. We are pleased that you found our localization fine for the Metro and the Convention Center. We hope to receive again in SB Diagonal Zero in your next visit in Barcelona More 

New York City, New York
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel specifically for its location, near the Primavera Sound Festival. We've been to Barcelona quite a bit, but had never explored this northern edge of the city. It was a great neighborhood, much less touristic than the heart of the old city. There is a metro station about a block away and a tram stop right out... More 

Was this review helpful? Yes 1
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, Thank you for writing your experience at our hotel, these comments help us to improve every day Please accept our sincere apologies for the inconvenience caused. We hope to receive again in SB Diagonal Zero in your next visit in Barcelona. Best regards, More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nights in May. The hotel offers a decent bar/lounge with a nice patio. The sangria is delicious, but a bit expensive. The rooms feel a bit minimalist, but they were clean, offered all amenities (inc full stocked minibar), and spacious. We stayed in a triple on a higher floor overlooking the empty building. We would... More 

Was this review helpful? Yes 1
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel. We are glad to know that you enjoyed in our swimming pool and with our breakfast. we will consider your opinion about the lights in the room, but you can regulate them with the touch screen on the wall of the room. We... More 

Paris, France
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location, staff under trained, had an issue with staff over late night dinner serving. Went to the roof top to have dinner at time which was supposed to be OK but staff claimed restaurant closed. When hinted at other timing in elevator, he flat out took out the card from elevator and refused to serve. We did not have... More 

Was this review helpful? Yes 1
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, Thank you for writing your experience at our hotel, these comments help us to improve every day. We always try to learn from the experiences of our customers, in this case, we understand that we need to improve in our staff. We will work on it to get the best customer service. We feel deeply that this time... More 

Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel with my family for a long weekend in the middle of June, and as soon as we walked into the lobby we could tell it was going to be a fantastic place. All the staff were very friendly, always smiling and very helpful to us as this was are first stay in Barcelona. The rooms... More 

Was this review helpful? Yes
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, First of all thank for writing a very positive comments about our hotel, we are excited to know that you had a memorable experience with us. We are glad to know your opinion about the staff and our rooms. We hope to receive again in SB Diagonal Zero in your next visit in Barcelona More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Everything about this hotel was great, check-in was fast and friendly, the room was spacious, clean and featured all mod cons including a microwave and tea/coffee making facilities, and the rooftop pool was the cherry on the cake! The room was cleaned daily and all of the staff were very friendly and helpful. The hotel offers free parking, has a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, First of all thank for writing a very positive comments about our hotel, we are excited to know that you had a memorable experience with us. We are pleased that you found our rooms and localization great to stay in Barcelona. We hope to receive again in SB Diagonal Zero in your next visit in Barcelona More 

New York City, New York
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 22, 2015

The hotel is very modern and the staff was very helpful. My room was upgraded, not sure why, and I was put in a large room with a Jacuzzi tub in the middle. It was admittedly a bit weird but was an interesting addition. One issue I did have with the hotel was that check-in is at 3pm and arriving... More 

Was this review helpful? Yes
SBHotels, Director de Relaciones Públicas at Hotel SB Diagonal Zero Barcelona, responded to this review

Dear guest, Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel. We are glad to know that you like the room with a jacuzzi and we will consider your opinion on the check in, but usually hotels in Spain the check in is at 15.00 o'clock and as soon as we have your room... More 

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