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AC Hotel Sants by Marriott

4.0 of 5
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Passeig de Sant Antoni 36-40, 08014 Barcelona, Spain
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AC Hotel Sants by Marriott
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Ranked #332 of 513 Hotels in Barcelona
A recent review
3 of 5 stars reviewed 6 days ago
Ruedi K Sayalonga, Spain
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303 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sayalonga, Spain
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Although the Room was clean and modernly furnished, we encountered a few shortcomings that in a Marriott hotel should not happen. I had made 2 reservations for 3 consecutive nights (1 paid and 2 with reward points). At the checkin, they first did not find the reservation for the first night, but then assured me that the 3 nights were... More 

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acsants, Front Office Manager at AC Hotel Sants by Marriott, responded to this review

Dear sir, First of all thank you for your comments and time that help us to improve our service. We regret the inconvenience suffered because of the two separated reservations. Our goal is to provide and memorable stay and we did not succeed. We hope you can prove that it was a punctual mistake on your next visit to Barcelona.... More 

Folsom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in 2012 and it was "ok" then, nothing bad but nothing to stand out. This time we really enjoyed our stay! They had a good breakfast for platinums. The staff was great. We stayed for two different nights and the first night we had a top floor room and they upgraded us to a junior... More 

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Tianjin, China
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 10, 2015

What a contrast!! The 2 previous days,we had stayed in the AC Hotel in Valencia. Superb staff. We arrived here to be half heartedly greeted. Despite being Gold members with Marriott,it didn't seem to make any difference. This may sound snooty,but you earn Gold status by being loyal to the group,and this grants you the occasional perk. Room upgrade,free breakfast.... More 

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acsants, Front Office Manager at AC Hotel Sants by Marriott, responded to this review

Dear sirs, First of all thank you for your comments and time that help us to improve our services. We assure that we consider our loyal members but unfortunately upgrades are not always available at the hotel as we have only 4 superior rooms and 2 junior suites and it is difficult with a high occupancy at the hotel. Regarding... More 

Lake Mary, Florida
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 3, 2015

I am a Platinum Rewards member at Marriott, and stayed over 100 nights last year alone at their hotels. This hotel left something to be desired, both in their service and their attitude. We came to the hotel about 9:00 PM, staying only for the night, with a ride to the irport awaiting us in the morning. When I checked... More 

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acsants, Front Office Manager at AC Hotel Sants by Marriott, responded to this review

Dear sir, First of all we thank your time and comments that help us to improve our service. Regarding your comments we have contact the taxi company and they assure that there are not charges for reservations, the charges made by the taxi driver should only made due to the luggage at the car. We really care of all our... More 

Wakefield, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 1, 2015

Adjacent to the railway station, the hotel is modern with Wi-Fi, free fitness room. An ideal base for visiting attractions. The breakfast is continental although there is a small version of English breakfast. Staff very helpful.

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Southend-on-Sea, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 19, 2015

Excellent location base from which to explore. We loved the clinical/buisness-like styling and dark monochrome decor - probably not for everyone. The service was equally buisness orientated but prompt. The breakfast was pretty poor - no hot choices and identical over the 3 days we stayed. There was no bar! NO BAR! Which surprised us in a city centre hotel.... More 

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acsants, Front Office Manager at AC Hotel Sants by Marriott, responded to this review

Dear sirs, We really appreciate your comments that help us to improve our services. We extend your comments to all Departments, related to the bar we offer service from 19:00h until midnight, before the you can enjoy the bar self service. Thank you for your confidence in AC Sants, we hope we can meet on your next visit to Barcelona.... More 

Paarl, South Africa
Contributor
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 30, 2015

The location was not in the main tourist area, but was 1 stop on the subway from Placa de Catalunya. Hence, the price was a lot more reasonable than in the La Ramblas area. We absolutely loved Barcelona. The hotel was modern and comfortable. Barcelona has so much to do that it was really just a place to sleep, albeit... More 

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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 27, 2015

Hotel was clean, interaction with staff fine although a smile wouldn't hurt every now and then. Breakfast was good and internet fast enough (most of the time). If what you are looking for is a place to sleep and spend minimal time, it is a good hotel. In a nutshell, it's great value If you're looking for an experience (e.g.,... More 

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acsants, Front Office Manager at AC Hotel Sants by Marriott, responded to this review

Dear sir, Thank you for taking the time to share your opinion regards to your recent stay at the AC Hotel Sants. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that... More 

Markt Indersdorf, Germany
Top Contributor
73 reviews 73 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel was a perfect choice, close to public transportation (train....bus) and walking distance to amazing places. Restaurant s nearby e hotel are just GREAT!!! Ask Eva (she is the front desk person) BTW a great customer driven attendant.....ask her for restaurants, she gave us 2 tips, both amazing! Yes yes yes, we will be back...sooner than later.

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Champaign, Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

I have been teaching summer institutes in Barcelona in the past 10 years. I have stayed in this hotel since they were still AC Victoria Suites Hotel. It is actually quiet. The rooms are VERY spacious and nice. The location is exceptionally convenient for taxi to the airport or metro. The breakfast has been of very good quality. I like... More 

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