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All 54 Burgos hotels

NH Palacio de la Merced

4.0 of 5 Hotel   |   Calle de la Merced 13, 09002 Burgos, Spain
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88%
Ranked #3 of 54 hotels in Burgos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
48margaret C Stone, United Kingdom
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423 people have reviewed this hotel

Traveler rating
    208
    164
    35
    10
    6
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87
225
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46
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stone, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was in a fantastic location. It was tranquil, different, well run, and excellent value for money. The breakfast was marvellous such choice and we enjoyed every minute of our stay only wished we could gave stayed longer. The car park fees were we felt a little too expensive but convenient.

Review collected in partnership with NH Hotels

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Budapest, Hungary
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a wonderful hotel in a marvelous position.The staff are wonderful as is the ambience of the hotel.I had a serious accident on the way here and my car was a total loss.The management very kindly gave me a refund on the night I was not here even though it was a fully paid non refundable booking. The breakfast... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

For a four star hotel this is very disappointing. No bath robes or slippers or tissues in room. The breakfast staff appeared overwhelmed and harassed and every request was greeted with shrugged shoulders and exasperated expression despite my adequate Spanish. We were looking for a little luxury as a break in the Camino de Santiago but sadly disappointed.

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Sint-Martens-Latem, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed June 20, 2014

This hotel is situated in an old monastry. We stayed for one night. The rooms are very nice and quiet. We had a friendly welcome. We enjoyed the dinner in the restaurant very much. We can recommend to eat at their restaurant. We enjoyed it very much! Also the breakfast buffet was more than suffucient. Another strong point is the... More

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Leeds
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

Well positioned hotel, interesting building and friendly staff. Very clean, quiet and good breakfast. But why turn off the air conditioning in the middle of the night? Stayed 2 nights and slept badly. It was 30Centigrade outside during the day and the room was still hot at night.

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Sydney, Australia
Top Contributor
70 reviews 70 reviews
51 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed June 11, 2014

We stayed here for one night recently. As other reviewers have said, the hotel is in an old monastery and the building itself is really lovely in some areas, particularly downstairs where the breakfast is served and the conferences are held. It is well located just over the river on the other side of the old town so easy walking... More

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Petersfield, United Kingdom
2 reviews
5 of 5 stars Reviewed June 8, 2014

Beautiful room overlooking the river, great service at dinner, (even though we arrived very late) creative breakfast buffet....in a sublime building. And for a very reasonable price. Could not recommend the hotel more highly

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Isle Of Man, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 30, 2014

A good place to stay for visiting Burgos. On site parking useful, saves searching for parking. The Staff were very friendly and helpful. Buffet breakfast was very good and catered to English need of bacon and choice of eggs. No complaints.

Review collected in partnership with NH Hotels

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Worcester, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

This was a our third stay here and we continue to be impressed. The rooms are large and well furnished, with very comfortable beds and powerful showers. The staff are helpful, the hotel has secure underground parking and it's only a few minutes' walk away from the cathedral and city centre. Breakfasts are delicious, served either in the former cloisters... More

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ACT. Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 8, 2014

As we were driving from Madrid to San Sebastián we decided to stop for a night enroute in a town we had never heard of called Burgos. What an amazingly beautiful place!! After quite a bit of research we decided to stay at the NH Palacio de la Merced, which was once a Jesuit Monastery and built sometime in the... More

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Additional Information about NH Palacio de la Merced

Address: Calle de la Merced 13, 09002 Burgos, Spain
Phone Number:
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Palacio de la Merced 4*
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Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#1 Family Hotel in Burgos #1 Luxury Hotel in Burgos #2 Romantic Hotel in Burgos #2 Business Hotel in Burgos
Hotel Class
Number of rooms
110

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