We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 53 Burgos hotels

NH Collection Palacio de Burgos

4.0 of 5 Hotel   |   Calle de la Merced, 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Hotel website
Hotel deals
Hotel amenities
Special Offer
€15 for your next stay
NH Collection Palacio de Burgos
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added NH Collection Palacio de Burgos to your Saves list
89%
Ranked #1 of 53 Hotels in Burgos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Dermod1945 Belfast, United Kingdom
Write a Review

501 reviews from our community

Traveler rating
    259
    189
    37
    10
    6
See reviews for
102
269
15
50
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (501)
  • Mar-May only
    (103)
  • Jun-Aug only
    (176)
  • Sep-Nov only
    (154)
  • Dec-Feb only
    (68)
All months
Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for 3 days in July and enjoyed every moment. The hotel oozed character and history. We were upgraded without any fuss. The beautiful Cathedral, Cartuja de Miraflores Monastery, the Royal Monastery of Las Huelgas and the riverside walks will be remembered for a long time.

Was this review helpful? Yes
England
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Within a few steps of the walled city of Burgos, this hotel gave us a very nice, large room and bathroom. Plenty of pillows! Parking was under the hotel for easy access to the rooms. The hotel has been tastefully converted from a monastery. The highlight was breakfast, which was excellent with enormous variety of food from which to choose.... More

Was this review helpful? Yes
Uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Picked this hotel for its easy access for a stop off in Burgos from Santander. Great position by the bridge leading to the cathedral. In a beautiful old palace. Room was modern but not devoid of character. huge bathroom very comfortable bed and quiet. staff friendly and helpful. only downside is the Garage - expensive and awkward with a long... More

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful old monastry just across from the cathedral and centre of town, rooms are excellent and well furnished, the service is good and breakfast very good. All in all thoroughly recommended and remarkably good value for money €72 for the room, parking and breakfast extra but the total still very reasonable.

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

From reviews, expectations not high. I liked this hotel a lot. Great suite; tidy, clean, fairly recently refurbished. One of the best hotel showers but let's forget the bath (plastic, corner). Comfy big bed. Road outside, so you tend to keep windows shut. AC works well and quietly. Hotel has missed out by not putting a bar on its roof... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
165 reviews 165 reviews
143 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Friendly and efficient check-in on arrival. Stayed in a superior room which was spacious and well furnished. Really comfortable bed, free WiFi and well appointed bathroom. Was not really worth the extra for a city view as trees across the road obscured the cathedral, etc. Breakfast was one of the best have had in Spain.

Was this review helpful? Yes
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been travelling round Spain for the last 10 days and this is the best hotel we stayed at by far. We had a lovely room at the front of the building overlooking the cathedral. Everything about the room was excellent eg high quality bed linen, towels and toiletries. The tea and coffee making facilities were welcome too as... More

Was this review helpful? Yes 1
Palma de Mallorca, Spain
Top Contributor
55 reviews 55 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes, the bar here knows how to make a martini....which is actually quite difficult to come by in northern Spain! The rooms are comfortable and tastefully decorated. The bathroom was a bit cramped with the toilet and bidet facing each other, leaving only a small space to get in an out of the shower. Our room was a budget option,... More

Was this review helpful? Yes
Luxembourg
Contributor
20 reviews 20 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Driving from Portugal to Northern Europe i called the NH reservation central and waited more than 15 minutes to get an operator. She asked me a thousand questions even after I told I was driving. I arrived at the hotel around 1:30 in the morning and was welcomed by a very unpleasant employee who told me immediately that he was... More

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 21, 2014

Everything about this hotel is first class. Unlike many other hotels in Spain the fabulous rooms have fresh coffee and tea making facilities. There was also a large bottle of complementary water and delicious chocolate truffles. The breakfast was the best I have ever eaten in a Spanish hotel. The service was superb, fresh eggs bacon and black pudding were... More

Was this review helpful? Yes 2
Do you own or manage NH Collection Palacio de Burgos?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to NH Collection Palacio de Burgos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Collection Palacio de Burgos

Address: Calle de la Merced, 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Phone Number:
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, NHHotels, Travelocity, Expedia, Priceline, Hotels.com, Orbitz, Agoda, Odigeo and Tingo so you can book your NH Collection Palacio de Burgos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (20)
Viewed
Bathroom (12)
Viewed
Family/play areas (1)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
View from room (3)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Dining (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (25)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near NH Collection Palacio de Burgos