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NH Collection Palacio de Burgos

#2 of 55 Hotels in Burgos
Certificate of Excellence
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Calle de la Merced, 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
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Best prices for: 1 room 1 guest
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NH Collection Palacio de Burgos
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NH Collection Palacio de Burgos
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635 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, Puerto Rico
Top Contributor
58 reviews 58 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located across the entrance to the old city, walking distance to the cathedral. The rooms are spacious, modern, comfortable. The breakfast provided a great selection of food. The front desk personnel were welcoming and helpful. The hotel has parking although one can also find street side parking. Would definitely stay there again.

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Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review
Google Translation

Estimado cliente, Le agradezco enormemente su valoración de nuestro hotel y su recomendación como opción de alojamiento en Burgos. Las... More 

Oud-Beijerland, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is nicely situated alongside an avenue in the centre of Burgos. The interior is a perfect combination of history and modern comfort. The hotelrooms are very comfortable and the restaurant has an original classical Spanish twist. The food was very good and the personnel very friendly.

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Sheffield
Top Contributor
70 reviews 70 reviews
18 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We returned for our 2nd visit to this lovely hotel. We were travelling from Javea up to Santander, & expected a over night stop. But due to Brittany Ferries cancelling our sailing we had a longer stay than expected. Our room again was lovely, quite with no outside noise. The breakfast was just as remembered, a fantastic choice of different... More 

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Johannesburg, South Africa
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2015

NH Palacio de la Merced Burgos Spain is a upmarket Hotel catering for the busy business traveller with a amazing bar and is located in a central point. Excellent staff members and the rooms are nothing short of fantastic.

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Alicante
Top Contributor
51 reviews 51 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 7, 2015

We were driving from Alicante to Santander and were looking to stay somewhere to break the journey and chose Burgos. Having set off later than anticipated we did not arrive until 8.30pm. We found the hotel easily enough and made use of the on site parking. Check was efficient and the room very spacious. Although the hotel building is old... More 

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Benahavis, Spain
Top Contributor
77 reviews 77 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 1, 2015

This is a perfect choice to enjoy the old city, close to the Cathedral and restaurants. The staff was very dedicated and courteous. Our "premium" room was a bit small, but quite comfortable and well appointed. All in all, the Palacio de la Merced is a bit pricey, but well worth it given its standing and perfect location. Note that... More 

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Schaumburg, Illinois, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Loved the Palacio de Burgos - looks amazing on arrival, friendly, helpful staff, very welcoming lobby, and fantastic rooms. The rooms have wood floors, tastefully decorated, including a love seat at the end of the bed, perfect for resting in front of the TV! The bathrooms were great, well constructed, organized nicely - excellent! The breakfast was amazing as well... More 

Review collected in partnership with NH Hotels

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paris france
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 3, 2015

We booked this for an overnight stay. The hotel itself is very beautiful and it felt very luxurious for the price we were paying. The rooms were HUGE for European standards and the bathroom was spotless. We had the breakfast in the morning, which was lovely and our kids had many choices to pick from. We have seven and eleven... More 

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Sheffield
Top Contributor
70 reviews 70 reviews
18 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed December 7, 2014

Booked into this Hotel for a Overnight stay on our way to the Ferry Port in Bilbao. It was pure pot luck we found this one, it could have been any. The deciding factor was this Hotel had Parking. Which did cost an extra 18 euros for the night. The room we were given was over looking a Court Yard... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stayed in Burgos for a few days. The hotel is beautiful and the staff friendly and attentive. I really liked the room, but I couldn't for the life of me get it to a good temperature, even after opening the window. The room was very warm and it just wanted to stay warm. I understand that might appeal to some,... More 

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